SUMMARY

• Over 7+ years of software industry experience in Quality Assurance, Testing, Analysis, and Documentation of Web - Based and Client/Server applications.
• Expert in Writing Test Plans, Test Cases, and Documentation.
• Proficient in different testing types like UAT, Black Box, Functional, System, Integration, and Regression testing.
• Have good domain knowledge in Finance, Healthcare and Networking Domains.
• Experienced in testing Payment and POS applications.
• Proficient in testing web services (REST and SOAP) using tools SoapUI and Postman.
• Experienced in backend testing using SQL queries and stored procedures.
• Coordinate and performs highly complex testing projects from initiation through delivery.
• Demonstrated capability in managing multiple tasks simultaneously to elevate efficiency and provide exceptional quality assurance.
• Strong knowledge of Software Development Life Cycle and Software Development Life Cycle methodologies.
• Proficient in using Project Management Tools like Rally and Jira.
• Experienced in testing APIs using Postman and SoapUI
• Proficient in using Test Management tools like Microsoft Test Management (MTM) and JIRA.
• Strong working knowledge in Agile and Waterfall Methodologies.
• Able to work collaboratively with Business Analysts, Development team, Product owners, management, and other team members to develop and deliver quality software products.
• Strong technical, analytical, and communication skills (verbal and written).

TECHNICAL SKILLS

Testing Tools: Selenium, Web driver, SoapUI, Postman

Languages: C, Java

Web Technologies: HTML, XML, JSON

Development Methodology: Agile-Scrum, Waterfall

Project Management Tools: JIRA, Rally, Quality Center, Microsoft Test Management (MTM), ALM

Database: SQL, SQL Server, SQL Management Studio

Operating Systems: Windows 8/7/10, XP, Unix, and Linux

CI&CD Tools: Jenkins, Maven, GIT

PROFESSIONAL EXPERIENCE

Confidential, Austin, TX

Senior QA Analyst

Responsibilities:

• Participate in all phases of the development cycle: concept, technical design, prototype, code development, implementation, testing, and release to QA and Production.
• Review and evaluate requirements, use cases, and design specifications for testability, gaps, and omissions.
• Mentor new hire/junior QA team members and provide an assessment to the management.
• Designing test cases and associating them to the user stories via the X-ray plugin in Jira.
• Present and participate in walkthroughs, demos, sprint reviews, and assessment meetings.
• Create and execute clear and concise test cases for new products and enhancements to existing products.
• Interact with Subject Matter Experts (SMEs) and development teams to identify and refine test requirements.
• Collaborate with the internal customer support team to resolve or diagnose defects.
• Anticipate risks and issues, Manage risks with corresponding mitigation plans.
• Coordinate and perform highly complex testing projects from initiation through delivery. Ensure that testing projects are completed on schedule and within budget.
• Serve as liaison between technical and non-technical departments to ensure that all targets and requirements are met.
• Testing experience in both web and standalone applications and back-end services, including functional, integration, UI, and regression testing.
• Maintain familiarity with company products by attending training classes, observing experienced support personnel, reading software documentation, and participating in online training programs.
• Analyze lessons learned to determine changes needed for future releases and projects.
• Perform backend testing using SQL queries and stored procedures.
• Report and track defects using JIRA for correction and retest after bug/defect fixes.
• Able to manage and prioritize multiple tasks, with minimal assistance, while remaining flexible to changing requirements.
• Assist automation team members in understanding the functionality and developing test scripts for full coverage.
• Executing Automation scripts designed using Selenium tool and Java for Smoke and Regression testing.
• Executing all Selenium test scripts on different browsers to check the application compatibility.
• Triggering batch jobs from Jenkins for System and Regression testing.
• Analyzing the Automation test results and working on the issues found during execution.

Confidential, Philadelphia, PA

QA Analyst

Responsibilities:

• Review and evaluate requirements, use cases, and design specifications for testability, gaps, and omissions.
• Mentor new hire/junior QA team members and provide an assessment to the management.
• Prepare and gather test data and documents for testing.
• Create and execute test cases and evaluate test results.
• Developed detailed test case steps including expected data points and expected results.
• Capture and provide relevant logs and trace files for defect resolution.
• Manage prioritizing test efforts and assign tasks to team members.
• Document actual test results in HP Quality Center including any identified defects.
• Track internal and client defects using ALM.
• Responsible for Planning, Schedule, monitoring, and controlling test activities.
• Attend daily defect calls with the client to provide defect resolution updates and discuss questions or concerns on existing issues.
• Provide weekly test summary reports and escalate issues and risks to project management and stakeholders.
• Perform defect validation and mark defects accordingly.
• Collaborate with the development team for issue recreation, and ensure defects are fixed and incorporated into product builds on time.
• Perform backend testing using SQL queries.
• Performed web services testing using the Postman tool for testing applications.
• Able to work in a team environment as well as work independently with minimum supervision.
• Support client testing, as needed, including planning and preparation, execution, researching problems reported in UAT and production, and communicating results with appropriate parties for resolution.
• Executed User Acceptance Testing in the UAT environment.
• Executing batch jobs on Jenkins using the code base stored in the GIT repository.
• Executing Jenkins jobs for Smoke, Regression, and System testing suites.
• Interconnect with IT partners and teammates to drive defect resolution and knowledge sharing.
• Self-manage activity to ensure test cases are completed within predefined schedules.
• Managed periodic Reports and escalate issues and risks to project leaders.
• Document processes, workflows, or user guides and share information with teammates.

Confidential, MN

QA Analyst

Responsibilities:

• Analyzing business requirements and technical specification documents and analyzed use cases, and functional requirements to create detailed Test plans and Test cases.
• Involved in writing Test Plan for the web-based application after analyzing the specifications and business requirements.
• Created High Level and Detailed Level designing of test scenarios based on business requirements.
• Reviewing test scenarios with business, developer, client, and other stakeholders.
• Prepared and executed Test Cases manually according to the BRD, Technical Specification, Functional Design, and Use Case documents, identifying applications functionality, test requirements, and coverage.
• Performed End-to-EndManual Testingof the application.
• Understood the version release notes of the application.
• Utilized MS SQL Server Management Studio for test data setup, Backend, and Batch job testing.
• Executed the manual test cases to understand the application behavior on various browsers.
• Executed the automation scripts for Regression and Smoke testing.
• Reported Bugs found on the Functional Execution to the Dev team and created tickets for the same in Rally for tracing purposes.
• Analyzed automation test results and reported the same to developers and Business users.