SUMMARY

• Around 7 years of IT experience in Designing, Analyzing and Testing various Client/Server and Web based Applications, both in Manual and Automated Testing environments.
• Industry vertical experience includes Telecommunications, Utility, Insurance, Automotive, Health care & Pharmaceutical domains.
• Experienced in developing automation testing framework using automation tools like QuickTest Professional, Rational Robot & Test Partner
• Strong experience in developing and implementing various test strategies, Test Plans, Test cases & Test scripts.
• Strong experience in developing Test Plans, Test Scripts (Manual & Automation), Test Reports, Functional & Performance Automated test suites for testing Web - based and Client-Server applications.
• Experienced in all the stages of the SDLC (Software Development Life Cycle) & Testing Life Cycle.
• Strong Experience in using testing & tracking tools like QuickTest Pro, Rational Robot, Test Partner, LoadRunner, TestDirector, Quality Center & Rational Test Manager.
• Strong experience in performing GUI, Black Box, System & Integration, Regression, Performance & UAT (User Acceptance Testing).
• Hand on experience in developing validation document deliverables for pharmaceutical companies. Experience includes VMPs, User/Functional/Design Specification Documents, IQ, OQ, PQ, Traceability Matrix, Summary Reports and other SOPs.
• Good understanding & implementation knowledge of pharmaceutical good practices GxPs such as GMP, GCP & GLP.
• Good Analytical, Technical, Organizational skills coupled with excellent written and verbal communication skills.

TECHNICAL SKILLS

Testing Tools: QTP, Rational Robot, Test Partner, Win Runner & Load Runner.

Tracking Tools: Quality Center, Test Director, QADirector & Rational Clear Quest.

Operating Systems: Windows 95/98/2000/NT/XP, Hp-Ux, VMS/VAX, UNIX, MS-DOSPentium Systems, Citrix Metaframe Tools, IBM Compatible PC’s.

RDBMS: SQL Server v 6.5/7.0/7.5/2 k, Oracle 7.x/8.x, DB2ver6.0, MS-Access.

FDA Regulations /Validation Protocols: 21CFR Part 11, 210/ 211, 810, 820, cGxP (cGMP, cGCP, cGLP), URSFRS, RTM, IQ, OQ, PQ, SOPs, VSRs.

Languages: C, C++, SQL and PL/SQL, TSL, Visual Basic, ASP, JSP, XML, HTML.

Web Tools and Languages: DHTML, CGI with C, CGI with PERL, JSP, ASP and JavaScript.

Packages: EDMS, Documentum4i, Lotus Notes, Track wise, Business Objects, MS Office, MS Project 2000, MS Visio, Developer 2000, VB 6.0, and Crystal Reports 6.0/7.0/9.0.

PROFESSIONAL EXPERIENCE

Confidential, Raleigh, NC

Sr. QA Analyst

Responsibilities:

• Responsible for over viewing the integration testing of PS (Project Systems) with SAP SCM solutions such as Demand Planning & Supply Network Planning.
• Identified the critical integration points, data relationships & configuration between PS and SCM and developed Test Plan document, test strategies & test cases accordingly.
• Coordinated with different teams involved in the project to get data required for Integration testing.
• Performed System & Integration testing of PS and SCM modules.
• Tested a Demand Planning solution which fetches Project Systems history data into Business Warehouse, consolidates this data into the existing Demand Planning info cubes (which has non PS relevant data) that feeds the Demand Planning Object Structures and Planning Areas.
• Responsible for developing test strategies & test cases for an interface which calculates the RLT forecast error %, Demand Forecast Error % in the SAP APO product master using replenishment lead-time, mean percentage deviation respectively.
• Used Quality Center for Requirements Management, develop & execute test cases, defect logging and defect management.
• Designed and developed the automation template for few of the functional areas that needs to be tested as part of regression testing
• Developed automated Test Scripts for Functional Testing and executed the same.
• Enhanced the QTP Script for iterative testing using Parameterization of tests.
• Developed user-defined, generic custom functions using the VB Script, WSH, ADO technologies to make the automated test cases more robust and manageable.

Environment: Quality Center 9.2, QucikTest Pro 9.0, SAP SCM 5.0, SAP ECC 6.0, BI 7.0, Oracle 11i, Toad, SQL.

Confidential, St Louis, MO

Sr. Automation Engineer / QA Analyst

Responsibilities:

• Developed the automation framework for Rational Robot and defined, developed and executed automated test scripts for GUI Testing using this framework.
• Used parameterization technique to separate test data from the actual script and then passing the test input data to the script through flat (csv) files.
• Developed header and library files, by application module, which are to be included in various Robot scripts.
• Develop SQL queries for functional testing, that are used with in Robot scripting, to fetch the results needed for verifying the test scenarios.
• Used Compare It tool for comparing one set of results against another and developed robot script to write the comparison results into an excel file.
• Developed custom functions & macros using excel VBA for generating a html file to assist readability of comparison results.
• Reviewed, analyzed and verified system enhancements, new functionality and glitches.
• Assisted in the determination of production problems.
• Assisted the development team by testing basic new functionality to ensure the software satisfies the requirements.

Environment: Rational Robot 7.0.1.1, Rational Test Manager 7.0.1.1, HP Service Desk 4.5, Oracle 10i, SQL, Toad 8.6.1.0, VNC Viewer 4.1.2, CompareIt 4.0, Windows.

Confidential, Dayton, OH

QA Analyst

Responsibilities:

• Analyzed Business and System Requirements.
• Created Test Plans, Test Cases and Test Reports in Quality Center
• Involved in executing test cases for the test requirements
• Performed Iteration, Smoke tests, Integration & System testing
• Performed one complete full blown Regression test cycle.
• Identified and developed test suites for iteration testing.
• Interacted with developers for sample data and reports
• Created and updated the test matrices constantly as required, on a daily/weekly basis.
• Lead an offshore team of 4 members and delegated & coordinated tasks with the team.

Environment: Quality Center 8.2, QuickTest Pro 8.2, SQL Query Analyzer, Rational Clear Quest & Case, Build Forge 7.0 and Windows NT.

Confidential, Cincinnati, OH

Sr. Automation Engineer / QA Analyst

Responsibilities:

• Designed the Test Strategy, Automation Template and Test Plan by analyzing the system requirements document.
• Developed various Automated Test Scripts based on the Test Plan for Functional Testing of the application using QTP
• Developed and executed test cases for GUI Testing with regards to layout, usability and standards.
• Enhanced the QTP Scripts with various DB, Standard, Text checkpoints and involved in the Parameterization of tests.
• Developed Data Driven Tests using the QTP Data Table and analyzed results using TestDirector.
• Participated in logging in bugs into the TestDirector Defects manager.
• Used VB Script to enhance scripts flow control, parameterization, data driven test, user defined functions.
• Tested data integrity by querying the database using SQL and checked data updates in the databases.
• Used ADO.NET to establish database connectivity and data manipulation.
• Performed Load Testing and Performance Testing using LoadRunner and measured response time by simulating peak load conditions.
• Used IP Spoofing by enabling DHCP using a host of Controller machines
• Developed VU Scripts using Http/Web protocol in VUGen for Load testing the application.
• Created Manual and Goal-Oriented scenarios using the Controller.
• Observed and analyzed the test results graphs in the LoadRunner Analysis component and monitored using the J2EE Monitor.

Environment: QTP 8.2, Quality Center 8.0, Load Runner 8.0, ADO.NET, VB Script, Rational Clear Quest / Clear case, SQL, Oracle 9i, TOAD, XML, Serena Team Track.

Confidential, Omaha, NE

Automation Engineer / QA Analyst

Responsibilities:

• Performed all phases of end-to-end testing which includes User Acceptance testing, Functionality testing, Regression Testing, GUI testing, boundary testing, system testing and Smoke testing of the Application, its interfaces and Client-Server Utilities .
• Responsible for solely setting up the standards and procedures for the preparation of test plans, test cases and their smooth execution throughout the company.
• Pro actively involved in the creation of manual/automated test scripts using Test Partner and execution of test suites using QADirector.
• Involved in the gathering & analysis of user requirements and worked with the developers team to embed the business logic into the application using VB.NET
• Worked with developers to communicate regarding issues in the application.
• Configured and maintained the test partner database in MS SQL server.
• Implemented Verification/Check points such as DB checkpoints, content & field checkpoints, Bitmap checkpoints & Text checkpoints.
• Used VB Script to enhance scripts flow control, parameterization, data driven test, user defined functions.
• Tested data integrity by querying the database using T-SQL and checked data updates in the databases.
• Worked as version control manager for configuring product releases on MS SQL Server 2000.
• Performed upgrades and hot fixes for Clarus software on SQL 2000 server.
• Supported and maintained all testing servers/databases that houses copies of the databases of all AHN’s clients.

Environment: Test Partner 5.2.1, QA Director 5.0, VB.NET, MS SQL Server 2000, T-SQL, XML, Windows NT.

Confidential, PA

Validation/QA Analyst

Responsibilities:

• Developed and supported the execution of Test Cases / Test Scripts, Validation Plan/Strategy, Test Reports by adhering to the GSK’s IQMS GSOP’s.
• Followed the GSK’s IQMS - Integrated Quality Management System to develop various testing deliverables as a part of RAMOS Compliance Remediation project.
• Involved in preparing compliance report about the existing status of the cGMP and cGCP.
• Authored the Compliance Determination document for the RAMOS Regulated Electronic Records and Signatures (RERS) Requirements based on 21 CFR Part11 requirements
• Responsible for updating the RAMOS System Requirement Document (URS) including the RAMOS IVRS - Interactive Voice Response System Specific Requirements, RAMOS Security Requirements & Ramos Interface Requirements for the Phase 2 version of the RAMOS application.
• Involved in writing OQ and PQ protocol documents for the RAMOS VB, GUI, IVRS components and its interface systems.
• Performed System Testing and Regression testing on the VB GUI and Web Clients.
• Extensively Used TestDirector to manage the RAMOS testing efforts. Responsibilities include maintaining the SR’s, Test Cases, RTM, Test Sets, Defect Management and control.
• Pro actively involved in automating some of the manual test cases using QuickTest Pro.

Environment: QuickTest Pro 6.5, TestDirector 8.0, Load Runner 8.0, Oracle8i, TOAD, PL/SQL, VB.NET XML, IQMS, MS-Office suite, MS-Visio, Windows NT.

Confidential, Dublin

Software Programmer

Responsibilities:

• Used Test Director to create and document test plans, test cases and analyze the expected results and actual results
• Automated Test cases for Functional Testing using WinRunner
• Used Test Director to track and report defects and bug fixes
• Performed Unit Testing, Integration Testing, User Acceptance Testing, Performance Testing and Volume Testing on the application under test
• Performed Manual Black Box Testing to check functionality
• Used SQL to query the database and verify the results against the front end output
• Performed GUI Testing for data entry screen, navigation and help menu
• Tested compliance to meet the client requirements

Environment: WinRunner 7.5, LoadRunner 6.0, Test Director 7.5, Java, UNIX, Oracle 8i, Windows NT/2000.

Confidential

QA Analyst

Responsibilities:

• Analyzed Business and System Requirements
• Created Test Plans, Test Cases and Test Reports
• Performed System Testing, Integration Testing and Regression testing
• Performed user interface testing on the Client
• Executed batch files for data load testing
• Tested the application on various OS’s

Environment: Oracle 7.1, Visual Basic 4.0, ERwin 3.0, MS Word & Excel, Windows NT.