PROFESSIONAL SUMMARY:

• QA Architect with 19 years of IT experience on Banking and Finance industries, involved in multi - million-dollar Business Transformation and Complex System Integration projects in APAC regions
• Experience in building E2E test frameworks for functional & non-functional testing for cloud and on-prem
• Developed and lead an in-house automation tool for Experian Cloud on AWS (Amazon Web Services) for SOAP/REST and on-premises solutions reducing overall test process by 80% with yearly savings of $300K average (Winner of Empower Lean Six Sigma project of the year 2021)
• Managed a team of 30 QAs and delivered the project within timeline using industry best practices and opti- mized approach
• Experience in building automation framework with Page Object Model (POM) design patterns using Cucum- ber framework, Selenium, Java, TestNG, Extent reports
• Experience in DevOps working with CI/CD pipelines on testing using Jenkins, test data, test execution, report- ing using Selenium, Jmeter tools for websevices (XML/JSON) and UI
• Experience in analyzing and tuning based on monitoring tools HP Sitescope, Diagnostics, Nagios, Dynatrace at server and application level
• Experience in setting up Microfocus Performance center, Controller, Load generator, site scope
• Experience in designing Test strategy, test data approach, test priorities, entry/exit criteria, test closure, Post mortem review (PIR) for a project
• Experience in defect management process by defect triaging, defect tracking, generating dashboards based on defect severity, defect classification, defect aging, defects reopened and custom dashboards
• Worked with major Tier-1 and 2 Fintech clients in APAC including ANZ, NAB, CBA, Energy Australia, Latitude Finance, Standard chartered Bank, Maybank, BankWest, ASB, UOB, KBank, Mandiri, Danamon and Ambank
• Experience in building a Hi-Performance CoE test team with necessary skills,, test process and building right tools for the projects delivery that includes automation and performance testing
• Strong experience in setting up project KPI and dashboards using Jira, Confluence, Microfocus ALM tools
• Experience in Budget Estimation, Quality Assurance and Vendor Management
• Test SME in banking for Secure and Unsecured products using Experian PowerCurve products including Originations, Strategy Manager, Debt Collections, Connectivity and Enrichment, Customer Management
• Experience in Agile scrum, Kanban and Six Sigma Green/Black belt with Design thinking methodologies

TECHNICAL SKILLS:

Core skills: Java, Selenium WebDriver 3.x, Excel Macros, XML/JSON, SOAP, RESTCucumber, Jenkins, TestNG, Extent reports, Maven, Gherkins, DevOps, CI/CD, Swagger, Automation frameworks, Performance test, TDD, BDD, Automation Anywhere v11.3

Operating Systems: Windows 2018 Server, UNIX, Linux, AIX Defect Tracking:Jira, HP ALM, Excel

Database: Oracle v11+, MYSQL v8.0

Web service tools: Apache Jmeter 5.3, SOAPUI, Postman Web/applications:IBM WAS, JBoss, Apache Tomcat, OpenShift Utility tools:Notepad++, Putty, WinSCP

Performance tools: Micro Focus LoadRunner, Performance Center, Apache Jmeter v5.4 Test Management tools:Micro Focus ALM, Jira, and Confluence

Monitoring tools: Nagios, DynaTrace, HP Diagnostics, HP Site ScopeCore skills:Test strategy planning/closure, Test architecture, Test deliverables, team mentoring

Soft Skill Sets: Leadership skills, Empathy, EQ, SBI model, active listening, Resiliencecoach the coach, creating and leading high-performance team, highly focused, can play with other teams, negotiation, communication, mentoring, fast learner.

PROFESSIONAL EXPERIENCE:

Confidential

QA Architect

Responsibilities:

• Setup Test CoE in Kuala Lumpur region, enhanced test process, tools, templates, improved 30% test effort
• Worked on 20 projects, managed 10 QA/SQA monitor daily tasks, tasks assignment
• Delivery projects on quality and reached milestones within the schedule
• Worked with market on project demands, implement best practices based on other regions
• Implemented test automation frameworks for cloud and on premise using selenium, Cucumber, reduced 20% of the overall test effort
• Implemented test automation for web services for XML/JSON using Jmeter + custom libraries, reduced 50% overall test execution effort
• Develop multiple tools for test team on data preparation, validation, comparison
• Develop best practices for test approach, process,, tools
• Manage performance test activities from requirements to go live
• E2E test approach and kickoff plan, development of LoadRunner scripts, Performance Center setup
• Performance tuning on web, application, database, network, infra using Nagios, DynaTrace, Ignite
• Analyze test results from AUT, identify performance bottlenecks and memory leaks,
• Manage business expectations on performance and capacity.

Confidential

QA Architect

Responsibilities:

• Designed Test Strategy and planning for transformation projects
• Lead a team of 30 QAs, defect management, Enhanced defect process at client side
• Conducted Performance and security test activities, leading to minimal issues at client UAT
• Worked with SCM team for Build and Deployment, emergency Build process, Jenkins release
• Test data readiness, environment readiness, System Connectivity readiness, Risks and Mitigation Plans
• Work with Development Leads for issue resolutions, daily/weekly Status Report, Test Closure Report,
• Client meetings on status and updates, Pilot branch testing for UAT
• Develop Test Strategy and Performance Test Plan
• Reduce test effort by 30% with automation scripts in Jmeter and Performance testing
• Client meetings for Environment readiness on Test and Production
• Test estimates, Risk Analysis, Test case automation, Status Reports, Test Summary report

Confidential

SME Lead

Responsibilities:

• Develop Test Plan, Risk Analysis, Test Schedule preparation
• Test estimates, Test case automation, Test Summary Report, SV&V testing,
• Conformance, Protocol, Authentication, P&C Testing, Benchmarking Testing, Regression testing,
• Develop Automation tool in Jmeter, SIRIM Regulatory, Temperature, IPv6 multicast Testing

Confidential

Feature Test Lead

Responsibilities:

• Develop Test plan, estimates and FTP automation
• Requirements review, Moderator (UT and CT cases for CM, PM, Datagen reviews),
• Test management System assignments, S-curve, Status Reports, SV&V testing, Regression testing,
• Automation Test Tool, SR Testing, Sanity Testing and Test Case Documentation.

Confidential

QA Analyst

Responsibilities:

• Develop test cases and execute on staging environment
• Weekly meetings within the team, Test schedule preparation,
• Regression and defect testing