SUMMARY

• Well diversified IT professional with 10 years of extensive experience in Software industry with expertise in various roles in Software Development and Testing. Has vast experience in Data validation, Data migration testing and has strong Knowledge on SQL.
• Expertise knowledge in projects that includes but not limited to Web Application Testing, Mobile Testing, ETL Testing, Business Intelligence testing, Functional system testing, System Integration Testing, End to End Testing, Migration Testing, Regression testing and User Acceptance Testing, Service Testing & Accessibility Testing.
• Have Experience and thorough Understanding of Software Development Life Cycle (SDLC), AGILE Process & Waterfall methods. Worked on the entire Software Testing Cycle.
• Senior Quality Assurance Engineer with full system QA lifecycle experience, including Estimation, designing, developing and implementing test plans, test cases, test strategy and test processes fueling swift corrective actions.
• Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
• Experience inManual&AutomatedTesting of GUI and functional aspects of Client - server and Web based Applications on multiple levels ofSDLCand Software Testing Life Cycle (STLC).
• Involved in design and development of keyword-driven automation frameworkusing Selenium WebDriver.
• Analysis of test requirement and automation feasibility and Automate new features for reducing time and cost.
• Experience on FACETS Testing with expertise in working with different data sources like Oracle, DB2, XML testing, Mobile Testing, ETL Testing, Accessibility Testing & Web-Based Testing
• Perform Accessibility Testing using JAWS Screen Reader, WAVE Toolbar, Web Accessibility Toolbar (WAT) for Accessibility guidelines
• Perform Mobile Testing in Web Application, Native & Hybrid applications on iOS and Android operating systems
• Using Subject Matter Expert knowledge in US Healthcare Business concepts, provide support in Innovative tools and automate the applicable flows in HealthCare Application
• Strong technical knowledge in SQL, defect analysis and problem-solving skills
• Perform the execution in FACETS, which is a Trizetto Claims processing system. It is a client/server based system developed in JAVA technology and help the insurer to perform their day-to-day operational work by utilizing any or all of the application groups. Mock up/Create the 270/271 and EDI 837, EDI 834 files by retrieving the test data from back end database.
• Striving effective leader with excellent Team coordination, interpersonal, analytical and problem solving skills
• Involved in Various Project management activities like C20 - Metrics, DSR, WSR, Knowledge Portal, Task Prioritization
• Striving effective leader with excellent Team coordination, interpersonal, analytical, and problem-solving skills
• Managing and mentoring multiple Vendors or team members, allocating work among team members and guiding team members during the test execution, till final delivery.
• Quick learner and flexible. Having good experience in Client communications.
• Self-motivated and capable of managing multiple priorities and/or teams and tasks as delegated.
• Active member in various organizational activities and Cognizant Outreach Volunteer for various events conducted.

TECHNICAL SKILLS

Platforms: Windows, UNIX

RDBMS: Oracle, DB2 Database, MS SQL Server, PL/SQL Developer

Scripting Tools: Visual Basic 6.0, VBA, Selenium

Testing Tools: HP Quality Center and ALM, Rational Quality Manager (RQM), JIRA

Other Utilities: FACETS, ADPART, SOAP UI, Service Virtualization, PORTALS

PROFESSIONAL EXPERIENCE

Confidential - New York

Test Manager

Responsibilities:

• Estimate and obtain management support for the time, resources and budget required to perform the testing.
• Identify Training requirements and forward it to the Project Manager
• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client
• Managed the testing of multiple projects that were executed in parallel for deploying multiple new sources / enhancements / emergency fixes into the new data store.
• Leading multiple offshore teams through onsite/offshore business model and implementing many data warehouse solutions
• Analysis of Business and Requirement Specifications. Designing Test Lab and formulation of Test Strategy, Test Plans Performed functional testing to identify various critical points in the application.
• Worked in the Waterfall and agile environment with frequently changing requirements and features set.
• Coordinating multiple projects with Onshore and Offshore
• Worked in various Modules Claim Adjudication, Claims billing, Medical Management, Care Management, Dental and Employer Portal
• Responsible for successful production implementation of Claims Adjudication for subject areas, which include - Billing, Payment, Claim Denial, Claims load through EDI, Paper form submission & Online claims.
• Responsible for successful production implementation of Medical/Care Management areas which include - Authorizations, Pre Approval, Letters and Forms
• Perform the execution in FACETS, which is a Trizetto Claims processing system. It is a client/server-based system developed in JAVA technology and help the insurer to perform their day-to-day operational work by utilizing any or all the application groups. Mockup/Create the 270/271 and EDI 837, EDI 834 files by retrieving the test data from back end database.
• Actively participated in walk-through, inspection, review, and user group meetings for quality assurance with BAs, SMEs, and Developers.
• Managed User Acceptance team and Involved in User acceptance testing.
• Strategized the testing of changes and enhancements to all heterogeneous sources.
• Analyzed test results, tracked the defects, and generated reports using HP ALM Quality Center.
• Performed Smoke Testing to make sure all the Test Channels and Test Environment is working as desired.
• Performed Back-End Testing, database table manipulations of relational database systems by writing complex SQL queries manually.
• Maintained and participated in the Weekly Status Updates showing the progress of the testing effort and open issues to be resolved.

Confidential - Maryland

Senior Test Lead

Responsibilities:

• Managing test effort estimations (Level of Effort - LOE), resource forecasting and defining testing standards
• Leading multiple offshore teams through onsite/offshore business model and implementing many data warehouse solutions
• Provided technical direction and insight to the Testing team for all reports & testing involved respectively
• Managed Test case creation for - Mobile, functional, System Integration, Regression and End to end testing.
• Lead backlog grooming, establishment of WBS, Sprint planning and closeout
• Ensure both business and technology stakeholders are engaged early and key decisions are Integrated into the project plan
• Spearhead efforts to seamlessly plan production implementation with both the development team and client to ensure consistency
• Responsible for preparing Test Strategies, Test scenarios and Test Plan, Test Summary report
• Strategized the testing of changes and enhancements to all heterogeneous sources
• Based 508 Compliance AA Guidelines. Validated the Portal & Mobile applications
• Managed the testing of multiple projects that were executed in parallel for deploying multiple

Confidential

Programmer Analyst

Responsibilities:

• Involved right from the preparation of test scripts as per the business requirements.
• Experience to decipher the Requirement document in to SQL queries.
• Gained the knowledge on Life and Disability claims
• Learnt the NASCO systems and navigations in Mainframe
• Performing System Integration Testing & Regression testing. Retesting and closing the defects if the defect is fixed.
• Consolidation of issues among the team and coordinating between the test lead and team members until they are resolved.