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Qa Manager & Practice Lead Resume

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FL

SUMMARY

  • 16+ years of IT Experience in QA Management (Functional, Mobile & Automation), Project Management, Client Delivery, Practice Lead Project & Delivery Management, Program Management, Vendor Management, change Management wif a proven track record of strategic vision, quick delivery, the ability to inspire/mentor teams to implement the latest programs for maintaining industrial quality standards wif expertise in mentioned vital areas.
  • Certified AWS Cloud Architect wif a major focus in the areas of Cloud Infrastructure Providers, Data Center Migration, Containerization Technologies, Configuration Management, CI/CD Pipeline, Virtualization technologies using different tools.
  • Designed and deployed applications utilizingAWSstack (ELB, VPC, RDS, DynamoDB, EBS, EKS, SNS, SQS, KMS, EC2, S3, Route53, Lambda, Kinesis, Beanstalk and API Gateway), focusing on high - availability, fault tolerance and auto-scaling in AWS Cloud Formation, deployed services (Ops Work and Cloud Formation) and security practices (IAM, CloudWatch, CloudTrail). Installed and configured CI/CD tools like Jenkins, AWS DevOps
  • Certified Project management professional experienced in managing multi-million-dollar projects, leading & managing cross-functional workstreams wif 50+ direct and dotted line reports.
  • Handled a portfolio of 10+ projects and managed the SDLC, including strategic planning, implementations, migrations & operational support.
  • Experienced managing Technology projects using Agile, Waterfall and Iterative Project Management methodologies.
  • Experienced in leading, managing, and implementing the Quality Assurance process throughout the project life cycle.
  • Experienced in preparing QA strategy, test plan, test evaluation summary reports, defect reports, various status reports, review test scripts for complex programs.
  • Experienced in identifying dependencies, evaluating risks & issues, acquiring release approvals, implementing project plans wifin preset budgets and deadlines.
  • Established, implemented, and improved QA infrastructure, test procedures, and processes to reduce production defect leakage.
  • Experienced in building, leading, and co-coordinating a team in an onsite-offshore model.
  • Built, managed, trained the QA team to deliver high-quality applications at onsite and offshore.
  • Experienced in working wif business team, clients to understand the requirements, business scenarios & prepare test plan, test scenarios and cases.
  • Experienced in preparing various reports and metrics like requirement traceability matrix, project Status, defect report, resource utilization.
  • Experienced in defect management, managing defect triage calls and creating defect reports.
  • Worked wif business and customers for UAT planning. Assisted and provide support to UAT testers during the UAT execution.
  • Exposure in Performance testing using Load Runner and reporting for various stakeholders
  • Exposure in creating automation test plan, framework designing, creating and executing automated scripts using automation tools.
  • Exposure of Web Service Testing SoapUI and security testing using AppScan.
  • Experienced wif monitoring staff, mentoring, completing performance reviews and staff development.
  • Managed Mobile testing (Functional, Automation) and Innovative (IoT) Center of Practice. Managed necessary trainings to build the Mobile testing competency wifin the organization.
  • Lead a team of practitioners to build a room counter system using Raspberry Pi and Cloud (Amazon web services).
  • Strong communication skills wif the ability to clearly communicate to all levels of management, including senior executives and steering committees.
  • Excellent interpersonal skills: ability to build productive working relationships and influence.
  • Ability to manage and motivate a team of professionals comprised of internal and external resources.
  • Responsible, operate wif integrity and teamwork.

TECHNICAL SKILLS

Project Management: Strategic Planning, Resource planning, Scheduling, Requirement gathering, Process improvement, System Migrations/Integrations, MS Office, MS project, Visio, PowerPoint

Methodologies: Agile Scrum, Waterfall, V-Model, Prototype.

Cloud & CI/CD: AWS, GIT, Bitbucket, Maven, Gradle, Jenkins, Gitlab, Jenkins, Gitlab, Tomcat, Ansible, SonarQube, Nexus

Software Q/A: Standards & Procedures Development, SDLC Testing, Test plan and Strategy development for Functional/ Non-Functional testing, writing Test Scenarios and Cases.

Testing Tools: Selenium Web Driver/IDE, Ready API/ SoapUI, QTP/UFT, HP Quality Center/ALM, Load Runner, AppScan, VMware, Snag-it, Jira.

Infrastructure: Software as a Service (SaaS), Could hosting & Migration.

Databases: SQL Server and Oracle.

Version Control Tool: SharePoint, VSS and Subversion (SVN)

Language: Java, SQL

Operating Systems: Windows 10, Windows 2010/2008/2003/2000 and MAC.

PROFESSIONAL EXPERIENCE

Confidential, FL

QA Manager & Practice Lead

Responsibilities:

  • Managing a team of Business analysts, developers, QAs, Business stakeholders, and cross functional team to lead and implement the Quality Management System and Product life-cycle Management system.
  • Worked wif team to design and deploy a multi-tier application utilizing almost all of the main services of the AWS stack (like EC2, S3, RDS, VPC, IAM, ELB, Cloud watch, Route 53, Lambda and Cloud Formation) focused on high - availability, fault tolerance environment.
  • Created Cloud Formation Template for main services like EC2, VPC and S3 for reusing the current environment.
  • Extensively involved in Managing Ubuntu, Linux and Windows virtual servers on AWS EC2 instance by creating Chef Nodes through Open-Source Chef Server.
  • In-depth noledge on Amazon EC2, S3, Simple DB, RDS, Elastic Load Balancing, SQS, and other services in the AWS cloud infrastructure such as IAAS, PAAS and SAAS.
  • Orchestrated and migrated CI/CD processes using Cloud Formation Templates and Containerized the infrastructure using Docker, which was setup in Vagrant, AWS and VPCs.
  • Overseeing the entire lifecycle of the project from the conception phase, developing a business case, requirements gathering, design, development, testing, UAT, go-live, hypercare and providing postproduction support.
  • Participate in meetings wif the leadership and change management team to discuss the changes and to ensure formal review and approval of change requests.
  • Leading regular status meetings wif technical teams, client stakeholders, and other cross functional teams to discuss ongoing issues and resolution strategy.
  • Creating, managing and implementing development plans, production cutover plans, production support plans, and socializing wif senior leadership team.
  • Prioritize strategic IT projects to deliver business results and execute them on time, wifin the scope and wif quality.
  • Developing prioritized program and project roadmaps, goals and deliverables, policies and procedures for the areas of responsibility.
  • Communicate wif the leadership and steering committee team by producing weekly and monthly status reports that illustrate project progress against plans/budgets.
  • Manages implementations of new solutions in Service Design, Build and Transition wif phase gate reviews presented to all stakeholders during the process
  • Assures that managed tools are held in a supported and reliable condition which includes upgrade projects, license compliance and supplier management
  • Developing and maintaining standard operating procedures and documentation of IT processes as needed to support business operations, establishing and enforcing IT policies, processes, portfolio management, development standards, and methodologies.
  • Managing vendor and related support contracts relationships for in-scope services, equipment, licenses, and subscriptions for IT needs.
  • Assisting in and/or developing strategic plans for key IT and IT-enabled business projects, including but not limited to preparing IT Investments proposals wif comparative analysis, cost-benefit analysis, staffing, support, project timelines, communication strategy, and risks/issue tracking.
  • Managing staffing, people development, succession planning, and IT skills assessment as per present and future needs.
  • Apply subject matter expertise to identify, develop, and implement techniques to improve engagement productivity, increase efficiencies, mitigate risks, resolve issues, and optimize cost savings and efficiencies for each client.
  • Monitor staff performance and complete performance reviews
  • Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership.

Confidential, Miami, FL

QA & Release Manager

Responsibilities:

  • Executed the project in capacity as a QA & Release Manager.
  • Develop project milestones and objectives and work wif staff throughout the project SDLC to achieve the defined goals and milestones.
  • Build change management Manage any changes to project scope, schedule, and cost to ensure that the project plan and schedule remain accurate and that all changes are approved by authorized managers
  • Directing the recruitment and selection of permanent project personnel and overseeing the contracting of third-party agencies that offer required services.
  • Working in the implementation team to implement new clients (National and International) in various systems.
  • Works wif project management to facilitate project team meetings, manages agendas and
  • Assist wif developing the Release Management organization.
  • Coach other Program Managers to maintain consistently high standards of communication, productivity and teamwork across all Program Managers
  • Assist in setting up framework for cross-central team communication, coordination of integration among components, and provide related governance
  • Works wif project management to facilitate project team meetings and manage agendas.
  • Work wif the development (technical) leads to establish and document release plans and communicate those plans to all necessary participants.
  • Work wif IT management to improve the software engineering processes associated wif continuously building, deploying, and updating software.
  • Bring cross functional teams together and align on the overall project plan and activities.
  • Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
  • Escalate to management any risks to project plans and/or major milestones in a timely fashion to avoid adverse TEMPeffects on budget, delivery or implementation timelines.
  • Involved in Analyzing and reviewing the Business Requirements and materializing it to Functional Specification and Test Strategy.
  • Participate in various meetings - Requirement review, QA plan & Test Scenarios Review wif client, Daily Scrum, Sprint planning, Go/No Go.
  • Lead implementation team at onshore & offsite. Has meetings wif the team in regular interval to understand any roadblocks and provide them solutions.
  • Defined the approach, scope, techniques and risks & assumptions during testing.
  • Reviewed the Test Scenarios and Cases.
  • Working on Automating the Regression Suite using Selenium Web driver using Java.
  • Developing the automation framework for soap and Rest Web Services using Ready API/SoapUI tool.
  • Analyzing the defect given by the QA team. Controlling the defect life cycle.
  • Giving application demos to the clients and preparing documents for Training on new implementations.
  • Performing Acceptance testing and providing support for business UAT.
  • Participate in release and QA meetings. Participate in reviewing and demo of the requirements.
  • Interact wif various clients in America Latin America and Europe to discuss the requirements.
  • Performing various types of testing (Functional, Integration, regression, Database, Browser Compatibility, UI, performance & Automation) in different phases of a SDLC. Using Agile-Scrum and Waterfall methodologies.
  • Performing Mobile application testing using Perfecto Mobile tool and Web Services testing using SOAP UI tool.

Confidential

Software Test Lead

Responsibilities:

  • Executed the project in capacity as a Test Lead.
  • Involved in maintenance, improvement, and expansion of a modular corporate level Hybrid Framework using QTP.
  • Develop various scripts using QTP advanced features such as reusable actions, recovery scenarios, and regular expressions.
  • Served as primary support for QTP on the project. Responsible for scheduling, execution and the reporting of regression test runs to corresponding audience.
  • Responsible for Performance testing on different applications in production like environment using Load Runner. Interaction wif application designers and business analysts to gather NFRS (Non-Functional Requirements Specifications) and responsible for creating PE Strategies, identifying & creating scenarios, creating & executing scripts, analyzing the results and creating reports.
  • Analyzing the performance of the system and identifying and improving the key bottle necks like memory leaks etc. Use HTTP Watch tool for bandwidth testing and create reports.
  • Test the performance of various applications on more than 1 server in a Web Farm using Network Load balancer (NLB).
  • Responsible for writing Test Strategies and reviewing test scenarios and cases. Participate in meeting wif client for various demos, trainings on new enhancements and reviews.
  • Responsible for coordinating the testing of entire system in accordance wif the test plan.
  • Responsible for pre and post deliverable activities like final build inspection, UAT before sending the build in production and post implement support. Perform BVT (Build Verification Test)
  • Worked as lead in a technology migration project to improve the performance of the website.

Confidential

Software Developer

Responsibilities:

  • Executed the project in capacity as a software developer.
  • Develop programs in languages, Tools and Databases such as Java, Java Script, SQL Server.
  • Develop application program logic from customer-defined specifications.
  • Design, develop, code, test, debug, document and install programs.
  • Translate functional specifications into logical, component-based technical designs, and estimate the level of effort to implement your design.

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