SUMMARY

• Over 5+ years of QA experience in all phases of life cycle, including testing, defect & bug tracking, management, and reporting.
• Analyzing business, technical requirements and business requirements to create detailed test cases.
• Well acquainted wif teh Software Development Life Cycle (SDLC) of applications.
• Experience in JIRA Defect Tracking tool and Zephyr plugin for executing tests.
• Experience in web - based applications.
• Experience in creating mind map document, weekly status reports and defect reports.
• Personal skills include excellent communication, strong sense of organization, effective time management and bi-lingual language skills.
• Knowledge of data validation using SQL query to test data quality.
• Ability to learn new technologies and challenging concepts quickly and implement them.
• Experience in cross browser testing.
• Extremely dedicated, self-motivated proactive and willing to assume responsibility.
• Strong analytical, pattern detection and problem-solving abilities.
• Ability to multi-task in a dynamic, fast-paced environment.
• Good understanding of teh various testing techniques.
• Experienced wif AWS.
• Familiar wif source code, version management, and code deployment standards.

TECHNICAL SKILLS

Software: Jira, Confluence, Zephyr, Windows, Mac OS, Microsoft Office Suite, Android, IOS, Postman.

Testing Tools: Chrome development tool, Android Studio, XCode, TestFlight.

Databases: SQL,Oracle.

Languages: HTML, CSS, JS, XML, Python, Java.

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

QA Analyst

Responsibilities:

• Involved in development of test plan, test cases based on high-level and detailed designs documents.
• Experienced wif Branding Brand Sales Force Commerce Cloud/Business Manager and Sterling OMS.
• Coordinated onshore and offshore testing and vendors.
• Created and executed manual tests, ensuring thorough testing of all assigned work.
• Involved in front-end and back-end testing.
• Helped to support and guide more junior team members, on and off project.
• Experienced in Agile methodology.
• Experienced leading test initiative.
• Worked on multiple projects concurrently, and was able to assess, and shift priorities quickly.
• Experienced in Salesforce Commerce Cloud/Demandware Business Manager.
• Understanding of web services, REST and XML concepts, developer tools.
• Experienced wif IBM Sterling Order Management System.
• Tested functional and back-end of e-commerce websites and backend applications, including warehouse management systems.
• Experienced leading small teams of QA Analysts.
• Tested new product software application or enhancements to existing software application.
• Performed website compatibility testing under various internet browsers including mobile devices.
• Utilized SQL-queries for database and backend testing.
• Translated business requirements into detailed test cases, created different test
• Provided feedback to QA manager/developers team.
• Identified test approach for business, functional and technical requirements.
• Troubleshoot and triaged issues, made judgement calls in solving problems.
• Verified fixed bugs and provided feedback on weeklyScrummeetings.
• Provided defects reports, test status updates and QA Signoffs.
• Provided QA support for scheduled deployment/releases.
• Reported bugs intoJira wif further tracking and validation of files issued by developers.
• Interacted wif developers, system engineers, and business to resolve applications defects.
• Performed functional testing oniOS/Androiddevices andWindows OS.
• Performed Smoke, Functional, Regression, Integration, E2E testing in Agile environment.
• Participated in sprint planning meetings and daily standup meetings, worked wif developers, business analysts, project managers, and other testers, local and remote.

Confidential (New York, NY)

Quality Assurance Analystrt

Responsibilities:

• Performed functional, GUI, usability, boundary, and regression tests to test teh stability of teh applications.
• Tested music apps, advertisement web applications, messenger apps, responsive web applications.
• Identified and reported software defects.
• Performed cross-browser compatibility testing in Chrome, Firefox, Opera and Safari.
• Conducted regression and web services testing.
• Attended meetings wif users, project leaders, and development teams to map out functionality.
• Managed risk and help resolve issues.
• Responsible for defect tracking & monitoring.
• Coordinated QA tasks wif team members.
• Provided test status reports to project team, stakeholders, and managers.
• Mentor and train other team members.
• Partnered wif cross-functional teams to align testing goals and expectations.
• Partnered wif non-functional/performance testing team members.
• Participated in requirements & use case/user reviews.
• Provided accurate and justifiable estimates for testing.
• Ensured adherence to standardized QA policies, processes, and documentation standards.
• Collaborated wif team members on all project related testing.
• Performed functional, visual, smoke, regression, accessibility, exploratory, and performance testing.
• Experienced testing highly interactive web and mobile applications in an agency/start up environment.
• Technical experience screening, triaging, and categorizing defects.
• Deep knowledge of cross platform/browser compatibility testing methodologies.