Quality Analyst Resume
BellevuE
SUMMARY
- A dynamic QA professional with 9+ years of rich experience as Software Development Engineer in Test implementing CMMi Level 5 QA process throughout STLC on Manual and Automation testing.
- Expertise in different phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) including Agile Methodology/SCRUM/KANBAN and Waterfall methodologies.
- Extensive experience in various agile ceremonies (Daily Scrum, Product Backlog Grooming, Sprint Review, Sprint Retrospective).
- Conducted project walkthroughs and meetings involving various leads from Development, QA and Infra Support teams and defining QA Methodology, Automation framework design, create Test Plan, Test Strategy and risk/mitigation plans.
- Expertise in end to end business process on US Commercial, Property Causality (PC), Workers Compensation WC, AH, Auto, Umbrella and Medicaid MIS Health net on MEDES.
- Experience in configuring QA Process in Quality Center with Project/Site administration.
- Experienced in different types of testing like Automation testing, Manual testing, Integration testing, System testing, Smoke testing, Regression testing, Junit testing, Performance testing, Functional testing, Data base testing, GUI testing and (UAT)User Acceptance Testing of client/server and web - based applications.
- Design and review of various documents including the Software Requirement Specifications (SRS), including USE Cases, Business Requirements Document (BRD), Use Case Specifications, Functional Specifications(FSD), Systems Design Specification (SDS), High Level Design Document (HLD), Requirement Traceability Matrix (RTM) and testing documents.
- Expertise in writing Manual Test cases in Web based applications and Client server applications written in Java, JSF, JSP, .NET.
- Experienced in creating Manual and Automated scripts using Selenium Web-Driver
- Experience in using finder mechanisms like CSS, XPath expression, ID and Class name to find the Web Elements.
- Strong experience working on defect management with Agile, Clear Quest, Aldan and JIRA.
- Proficient in handling Dropdown, Alerts, Cookies, Frames, Pop ups using Selenium Web-Driver.
- Experienced dealing with Ajax Requests in Selenium Web driver using Synchronization.
- Implemented cross browser testing using Selenium Grid.
- Used Screenshots for bug reporting, analysis and exception debugging using reporting library with TestNG.
- Scripted the test cases and managed the framework dependencies using Maven.
- Generated test logs using Log4j for various log levels.
- Proven ability to work with Behavior Driven Development using Cucumber which integrated feature files, Step Definition.
- Well conversant with the implementation from scratch and practical hands on experience in different types of frameworks like Keyword Driven, Data Driven, Hybrid, Behavioral Driven Framework (BDD) and Page Object Model (POM) using Selenium.
- Performed Continuous Integration (CI) using Jenkins for scheduling the jobs using Jenkins, GIT, TestNG and Maven.
- Knowledge to design configures, manage, and maintain the deployment and operations in Amazon Web Services to create instances of EC2, S3 and Elastic Search services.
- Experienced in Mobile Testing using Appium and Sauce Labs.
- Expertise in working knowledge of Core Java and Object Oriented Concepts (Inheritance, Polymorphism, Exception Handling, Multi-Threading &Collections).
- Knowledge in client side validations using HTML, CSS, JQuery, AJAX, and JavaScript.
- Maintained the Java and selenium test source code and resources in the SVN, GIT and CVS version control tools.
- Wrote SQL scripts for Backend Testing of SQL Server, Oracle Data Base and knowledge on No SQL Database Mongo DB.
- Tested the report generated by Jasper reporting and SSRS, verified and validated the report using SQL.
- Experience in Web Services testing using SOAPUI tool. Validated request and response XML, SOAP and RESTFUL Web service calls.
- Advanced knowledge of the primary AWS services (EC2, ELB, RDS, and Route53&S3).
- Expertise in executing the test cases and raising the defects using the Defect Tracking Tool JIRA, Rally, Bugzilla and Quality Center.
- Proven ability to support multiple projects, under tight deadlines, often with competing priorities and complexities.
- Strong verbal/written communication, leadership, project management, problem solving, customer service and interpersonal skills.
- Very good team player in working with others on critical assignments.
TECHNICAL SKILLS
Languages: TSQL, C#, ASP.Net 3.5, Visual Basic, LINQ, SplunkAppD.
Automated Tools: Selenium Web Driver, IDE, HP QTP 9/10/11, HP Quality Centre 9/10, Appium, Test Director, Win Runner 7.5
Reporting Tools: SSRS 2005, 2008r2, 2014/2016, Tableau, ORACLE SQL, Azure.
Frame Works: TestNG, Junit, PyTest/ Unit test, TFS, Continuous Integration Jenkins and Maven.
Web Technologies: HTML, XML, ASP.NET, Java, Selenium-Python, Shell scripting, Anaconda
Web Services: SOAPUI, CA LISA, Rest Api's with postman and SoapUI ng pro.
Testing Tools: Soap UI Pro 3.0, Selenium IDE, Agile, JIRA, MS Project, Visio, PyCharm
RDBMS: MS SQL Server 2008, MYSQL, MS Access, Oracle(Migration),Mongo DB,T-SQL
PROFESSIONAL EXPERIENCE
Confidential, Bellevue
Quality Analyst
Responsibilities:
- Analyzed Business Requirements and technical specifications for creating and implementing a test approach with effective test strategies.
- Responsible for managing the Functional Testing and Automation effort within CSCL - Debit Card Services.
- Worked with several projects such as Contactless Debit Card, Custom Photo Card, Stored Value Card, Spring Re-pricing as part of Debit Card Services release schedule.
- Created Test Scenarios based on business requirements.
- Involved in testing the application manually and worked in designing and functionality of the application.
- Prepared Test Plan from the requirements, Scenarios and supporting the testing procedures.
- Responsible for creating Test cases and Test scripts based on functional requirements and design documents.
- Created Field Validations those are handled dynamically at the script level by writing the Database connectivity and validation functions.
- Involved in different phases of testing like the Business Functionality Testing, Unit Testing, Integration Testing, Performance Testing, Regression Testing, Positive Testing, Negative Testing and UAT.
- Participated in technical Walkthrough sessions and defect report meetings periodically. Wrote System, Integration and functional Test Cases using Quality Center.
- Generalized the scripts using regular expressions and handle unexpected errors using exception handling mechanism of Selenium.
- Developed automated scripts using Selenium for GUI, Functional, Regression and Back-end testing by writing user defined functions and inserting applicable checkpoints.
- Involved in switching the customers old Identification pin to new Identification pin using secure ACH network while working with PCI compliance.
- Generated V User scripts for Web Services (XML /Soap request).
- Identify the performance requirements and create the load and stress test environment using Load Runner.
- Formulate comprehensive performance test strategy to run various tests including Single Thread tests, Scalability Tests, Stability/Endurance Tests and Failover tests.
- Create scenarios and V User scripts and run those scripts from various generators. Insert rendezvous points to test the performance of the application at concurrent load, correlating the dynamic values passed from the server to the client and analyze the results using Load Runner.
- Working with Business Line, internal and external groups to identify deficiencies in Automation testing, find gaps, rectify and close these gaps thereby minimizing risk and ensuring successful delivery from Business testing standpoint.
Environment: Load Runner, IBM Mainframe,, HTML, XML, PL/SQL, Oracle 9i, Windows NT/2K, UNIX, Shell Script, Quality Center, Test Director 8.0, Clear Case, Clear Quest, ACH File Creator, Agile methodology, Java/J2EE,VB,C#,Web services (SOAP).
Confidential, Plano
Quality Analyst
Responsibilities:
- Working as a Quality Assurance Analyst in the testing team for a large enterprise-level application built on Service-Oriented Architecture (SOA).
- Performed Web Services testing and Validated XML request/response data using Parasoft SOAtest.
- Developed Test Cases to test SOAP and RESTful Web Service using Parasoft SOA test tool.
- Performed business functional tests at various stages of STLC such as Functional Testing, Integration, GUI Testing, System Testing, User Acceptance Testing (UAT), Regression Testing, Sanity and End-to-End testing in Web/Client Servers.
- Performed Interface Testing (API testing) and ensured data and control are working properly between middleware and backend systems using complex Application Programming Interface (API).
- Created automation scripts in Parasoft SOA test tool using Groovy Script for Web Services testing.
- Extensively used GIT to pull the data from the repository and to push automated test cases, reports and results.
- Designed, developed and executed crossover-testing procedures on AWS instances.
- Validated Web Services and RESTful calls by comparing the data with Database and User Stories.
- Worked on distributed test automation execution on different environment as part of Continuous Integration Process using Selenium Grid and Jenkins.
- Used Git-Hub repository as Automation Testing repository.
- Created SQL Queries, Stored procedures, functions for the Database Layer by studying the required business objects and validating them with stored procedures.
- Used Splunk to monitor the logs in depth for all the Servers of the Application.
- Bugs were reported and tracked using Rally.
- Developed data driven framework using Selenium Web Driver, TestNG and implemented Java Mail to send the regression result automatically.
- Created the Performance Test reports with the whole testing methodology used like Response times, no of transactions, server's details, DBA reports, test durations, test observations.
- Used JMeter to create scripts and scenarios for Load and Performance testing with different host systems and configured the test environment.
- Prepared test scripts and executed load test using JMeter for web services.
- Used Postman to test endpoints to verify correct responses.
- Used Jenkins for nightly build execution and sending status mail if build fails to QA team.
- Developed keyword driven and data driven frameworks to retrieve test actions, test data from excel files and SQL databases.
- Generated Traceability matrix to map requirements, tests and defects.
Environment: Parasoft SOAtest, Web Driver, Rally, Telegenic, Groovy, Jenkins, JMeter, WSDL Builder, GIT, AWS, XMLSPY, XML Web services, Splunk, MS Office, Windows, UNIX, SQL.
Confidential - Plano, TX
Quality Analyst
Responsibilities:
- Extensive experience in reviewing and understanding of Business & functional requirements and writing detailed Test Plans, Test Cases, and Test Scripts for Web and Client/Server applications. Working knowledge of Software Development Life Cycle (SDLC).
- Designed Test cases and Test scenarios, conducted functional, ad-hoc and exploratory testing for a variety of applications with expanded Test coverage.
- Executed test cases and test scripts for manual and automation testing. Defects are raised in the HP Quality Center/HP ALM for logging, tracking and reporting bugs in the application.
- Worked on test management tool and bug reporting on HP ALM.
- Worked in Different SDLC methodologies like waterfall and Agile
- Performed input filed validations by Database Testing using Data Tables and Flat files, created both positive and negative data for the same.
- Analyzed and identified the areas of a project for Test Automation.
- Created automation scripts in such a way that to result can be generated in a text file, Excel and HTML formats.
- Involved in all the phases of Test Automation development life cycle.
- Involved in Automation Scripts development, debugging, reviews, batch scripts execution, analyzing results and reporting defects.
- Responsible for defect tracking and management using Jira
- Documented Test Plan, Test Cases, Test Steps using HP ALM, mapped them to requirement and use case models for traceability.
- Designed and documented Test Plan, Test Strategies, and Test Cases in HP ALM by applying gathered knowledge from business analysts, by evaluating the requirement document in HP ALM.
- Associated Test Cases with their requirement using coverage and used coverage analysis view in HP ALM to ensure all requirements are tested.
- Executed batch files in the mainframe and matched the expected result with the actual result.
- Performed database Integrity Testing by executing SQL Statements.
- Analyzed Testing environment for both front and backend testing using UFT.
- Created automation scripts in UFT to validate functional changes to claims processing.
- Executed performance tests on applications to assure capacity.*Performed diversified customization of QC using VBScript workflow and develop the system for issues (tickets) management and transport requests.
- Performed XML validation using SOAP UI tools and verified the Request/Responses from the interaction systems.
- Worked in Agile software development methodology and used daily scrum meeting to provide the daily updates and collectively document the team updates.
- Developed test plans and test procedures and executed them manually.
- Worked with the development team for investigating and correcting software bugs and deficiencies based on testing results.
Environment: QTP, Quality Center, C, C++, UFT, HP ALM, JIRA, Soap UI, MS Office, MS Visio, VB Script, XML, Java, .Net,, SQL Server, UNIX, MS Excel, Toad, Windows.
Confidential - Rochester, MN
Quality Analyst
Responsibilities:
- Coordinated with different teams and prepared Test Plans and Test Strategy documents and helped other QA members with Business Requirements.
- Performed end-to-end "System Integration" testing which covered the entire business process flow from the initial point of New Enrollment through to all the downstream systems and XML output files, including apps/interfaces.
- Participated in the planning, development, coordination, and presentation of specific testing needs as appropriate to the quality assurance needs of the end user
- Worked with Developers and System analysts to Review Test plans, Test conditions, Test scripts, and Test results.
- Involved in both black box and white box testing
- Providing Test Case walkthrough with Business and obtaining business approvals.
- Developed and executed SQL queries to verify the proper insertion, deletion, and updates into the data Warehouse supporting tables.
- Conducted Backend test using SQL queries to verify the Integrity of the Database
- Assisted business users in defining UAT test cases and plans
- Established and maintained test cases and test data in Quality Center.
- Worked on JIRA tool for tracking defects and issues. Processing of HL7 message to Admit/Update Patient information using a Mirth interface engine
- Validate EDI 837 end to end data mapping using SQL
- Executed test cases and test scripts for manual and automation testing. And raised Defects in HP Quality Center/HP ALM for logging, tracking and reporting bugs in the application.
- Experience in Mocking up the EDI Files to process it through the Interface and validate the changes/modifications introduced as part of Enhancement/ Change Requests
- Involved in testing Web services and XML using SOAP UI. Verified the response received by updating the request XML
- Used SharePoint to store document and version control.
- Experienced in creating Test Plans. Through hands-on experience with designing test cases covering all test conditions and eliminating redundancy and duplications.
- Created Test Files and Test Cases for the Eligibility and Enrollment process.
- Involved in implementation of HIPAA EDI Transactions (835,837,820,276).
- Providing the required test data for the developers to fix the defects.
- In-depth knowledge of Medicare/Medicaid Claims processes.
- Front-end (UI) and back-end black box testing, validation of data using SQL.
- Worked on 837, 835, 276 and 277 Institutional and Professional EDI Gateways.
- Understanding Business requirements, creating test scenarios, test cases and defects from MS Excel, MS Word to Quality Center.
Environment: Selenium Web driver, Selenium IDE, Java, QTP/UFT, JIRA, Web Services, Microsoft Office Excel, Agile, Oracle 11g, Eclipse, Java, Testing, Jenkins, SVN, SharePoint, Gherkin, Soap UI, BDD & TDD, Rest API, SQL, ALM.
Confidential
Test Engineer
Responsibilities:
- Run various jobs to move the document through lifecycle stages.
- Developed and executed QTP scripts using VBA and updated results in Clear Quest.
- Experienced in preparing Automation Test Plans, Automation Test Strategy, and Automation Risk Management document.
- Involved in performing Data-Driven Test using parameterization in QTP, to test the application with different sets of data.
- Prepared Traceability Matrix document using Test case and requirement documents.
- Execution of Batch Jobs using Linux commands. Test Planning, Test execution, defect tracking and defect reporting.
- Communicated with different Stakeholders, Business Group, and User Group to elicit and to analyze Business Requirements.
- Identified the test data required for each test case.
- Wrote SQL Query or used in built Data Search Tool to retrieve test data. Provided a description of the data required for each case.
- Conducted hardware connectivity testing for the Lyric thermostat.
- Conducted integration testing of software, hardware, data reporting and both on-device and mobile notifications.
- Created a test plan, test cases and reported results for all releases and development cycles.
- Led testing for software Geo-Fencing by creating and implementing the test strategy.
- Led testing efforts in multiple iterations to successfully obtain Apple MFI certification for the hardware device and iOS.
- Mobile app.
- Interacted with Business teams to understand Business Requirements, Business rules, and User Requirements.
- Developed business architecture using business and Non- functional requirement, functional requirements such as scope, processes, business process models, automating complex business processes.
- Executed transition plans as per the team requirements.
- Performed the Functional Verification Test, EDI Testing, Batch Testing, Regression, User Interface (UI) and User Acceptance Test as per the requirement in various environments.
- Automated claim processing tasks using QTP.
- Involved in Backend testing and writing SQL queries and execute the queries using TOAD.
- Debug issues using job logs if any job fails.
- Test Case Execution, Bug Reporting & Tracking.
- Downloading reports from X-Net Portal and validating the results.
- Query writing and validation of tables.
Environment: Windows server 2012/2014, Power Shell and batch scripting, SQL Server 2012/2008, SSRS, SSIS.
Confidential
Test Engineer
Responsibilities:
- Understanding Functional/business requirements using SRS/BRD documents
- Creating and executing Automation Test Suites using Selenium Webdriver
- Experience in identifying elements by using firebug/firepath and also by creating own xpaths
- Test preparation and execution within the framework (TestNG).
- Preparing the Regression automation suite & executing the Automation Scripts on daily basis through continuous Integration tool Jenkins
- Experience in creating customized HTML report to make reports more meaningful and user friendly.
- Executing nightly batch run on multiple nodes using Grid
- Performing BVT (Build Verification Testing) and Regression testing on every new build of the application.
- Created Automated Summarized report with automated email sending.
- Designed performance test cases and performed load testing on business-critical scenarios
- Used JMeter for performance testing and analyzing the response times of the business transactions under various load
- Experienced in conducting performance test executions and analyzing the performance test results
- Analyzed test results - traced and troubleshoot performance bottlenecks.
