SUMMARY:

• Decisive, Result focused, action Oriented QA Project Lead with 10+ years of experience in software industry especially in Software Quality Analysis & Assurance process with thorough understanding of SDLC process with Mobile and Web - Based Applications. Also have a strong work experience with Agile Methodology in HRP, Health Care, Banking & Retail Domains. Highly motivated and recognized for ability to consistently focus on delivering & drive efficient solutions keeping in mind the overall cost & impact to the business.
• Worked as Sr. Quality Engineer and Onsite Team Lead in multiple projects and driving the complete testing effort and implement the process for each project and perform test execution till closure of release.
• Worked as Team Lead with Key responsibilities towards early adoption of Testing, Agile Methodology, TDD approach, bi-directional traceability to test execution reporting, Competency building, & talent acquisition.
• Strong knowledge and work experience in Test Automation using Selenium-WebDriver (Page object and Test Data driven model) for both UI and API regression testing. Test Management tools - Jira, Client ALM, Confluence and Bugzilla
• Working with different team effectively to ensure the testing coverage for each business and functional requirement and work along with Automation Team to design and execute regression test suites are required.
• Strong knowledge in debug errors using AppDynamics and Nagios server logs and work with the respective Dev team to address the issue on-time.
• As a team member, representing my account in stakeholder calls. Ability to proficiently communicate technical details to business and non-technical audience.
• Proficient in devising all the artifacts of testing such as Test Scenarios, Test Cases, Defect Reports and Test Summary Reports.
• Involved in successfully setup the POS - ‘Point of Sale’ Device lab at client location includes the infrastructure setup and Device testing across Retail applications.
• Area of Expertise
• Core - Mobile Application Testing, Manual Testing (functional, System Integration and UAT testing), Performance Testing and Automation Testing (UI & API)
• Domain - HR Solutions (Payroll, Benefits, Company and Employee Onboarding process, Time Tracking system), Payment System, Retail process, Health Care Enrollments and Claim process with focus in delivering efficient & productive testing solutions.

TECHNICAL SKILLS:

Selenium: -WebDriver, HP-QTP and LoadRunner - For Smoke Test, Performance and Regression Automation Testing

Postman & SoapUI: - For API Web Service validation TestingJIRA, HPALM, Bugzilla, RQM & QC - Requirement, Execution and Defect ManagementOracle, SQL Developer & Teradata

Languages: - JavaScript, Java, C++

Tools: - Eclipse

PROFESSIONAL EXPERIENCE:

Confidential, Dublin, CA

QA Project Lead

Responsibilities:

• Lead the QE contribution in Requirement Gathering, Test Planning, Test Design & Preparation, Test Execution and Test Coordination.
• Responsible for the technical correctness, business relevance and compliance of the testing deliverables and assurance documentation.
• Ensures required test management activities are incorporated into project plans and facilitates testing activities across multiple testing groups.
• Be able to effectively serve as a back-up to the Project Manager.
• Plans the work assignment- Prepares high level traceability matrix from requirements to Test Strategy.
• Participate in defect triage meeting to prioritize defect fixes with development/environment support teams and perform Defect Management.
• Conduct root cause analysis and identify process improvements. - Defect reporting & Test status reporting.
• Works with the Infrastructure team in identifying or building Test Environments.
• Provides assistance to Business User for testing and also verify the results of User Acceptance Testing (UAT).
• Ensure the team is focusing on automation along with manual testing.
• Reviewing status reports with respective team managers and taking appropriate actions accordingly.
• Creating strategies to mitigate those risks and take necessary measures to control the risks.
• Perform technical oversight and assessment of application and system development projects to ensure business and functional integrity and compliance with design test scenarios for each requirement.
• Work closely with Program Manager and other stakeholders to develop project plans and participates in resource planning and testing effort estimation.
• Responsible for application testing, focusing test scenario and test case presentation for APIs or Web Services, Web portal and Mobile UI application.
• Created comprehensive database of defects with root cause analysis and procedures to enable accurate replication and ensure compliance with standards.
• Responsible for Automation Test suite and Regression Test Execution using Selenium-WebDriver (Page object and Test Data driven model) for both UI and API testing.
• Designed and implemented best testing practices addressing areas including database impacts, test scenarios, regression testing, defect retest and integration testing.
• Specify systems application design, systems integration methods, and data migration tools and techniques.
• Coordinate with QA testing staff to ensure comprehensive test coverage, effective performance and load tests, timely resolution of issues, and other actions to assure delivery of quality software.
• Responsible for maintaining the QA environments and perform test data setup as required to execute test validation seamlessly for each release.
• Responsible to monitor and debug the errors logged in AppDynamics and Nagios and work with the team to address the issue on-time.
• Provided project team with detailed reports on quality metrics, identified defects and worked with team till closure.

Confidential, Memphis, TN

QA Team Lead

Responsibilities:

• Responsible for Test Plan documentation for each System/Business Area involved in the project.
• Prepare the QA resource plan for the project and keep track to update throughout the project.
• Prepare the plan for functional knowledge transfer from SME/Business users to QA team. Also deliver the functional design document for each system involved in the knowledge transfer.
• Responsible to handle offshore team for the System and Functional Testing. Ensuring the Test Coverage of Business Requirements. Coordinating with Offshore for project related work.
• Involve in reviewing Test Case Design to ensure the effective test coverage for both Functional and Business Requirements.
• Work with AZ Dev team to understand the testing process for MainFrame and train the QA team to involve in performing the testing.
• Present the weekly Test Execution Status and Issue Report to communicate to the Project Team Leads.
• Work with Automation Team to design scripts for Regression testing and propose a plan for new automation scope with system involved in the current project.
• Educate and adapt Testing life cycle best practice and implementing the testing procedures and compiling within the team.
• Conduct Triage meeting with BA and Development Team to review the Defects logged during each phase of testing and track till closure.

Confidential, Woonsocket, RI

Sr. QA / Team Lead

Responsibilities:

• Team Lead to handle both functional and system integration testing process.
• Involve in Business and Solution Requirement discussion and understanding with BA/SME/Dev team.
• Create and execute Automation Regression Test scripts using QPT/Java.
• Manage and coordination with test team members to perform complete Functional and Integration testing.
• Involve in reviewing Test Case Design to ensure the effective test coverage for both Functional and Business Requirements.
• Involve in Planning, Retrospective and Product Demo with the Client Teams.
• Driving Daily Status calls within Team for Project updates and QA Execution status.
• Test Execution Status and Issue Report to communicate to the Project Team Leads.

Confidential: Bentonville, AR

Senior Test Analyst/Onsite Test Lead

Responsibilities:

• Leading 8 Member offshore team which cut across 3 applications.
• Driving Daily Scrum calls with Onsite and Offsite team
• Prepare Test Scenarios for Data analysis models.
• Involved in Sprint Planning, Retrospective and Sprint Demo with the Scrum team and Product Owner’s.
• Create and Execute Regression Test Scripts using Selenium API in Java
• Coordinate with BA/SME/Dev team to understand the business objectives.
• Test Management, Test Planning, Test Execution and Defect management.
• Adapting Testing life cycle and implementing the testing procedures and guidelines and compiling and presenting progress reports to senior management.
• Ensuring the Test Coverage of Business Requirements. Coordinating with Offshore for project related work.
• Timely Status reporting and sign offs in different phases of QA life cycle.
• Involved in Performance Testing for Mobile and Web application using QPT and Load Runner. Perform backend validation and smoke test for test readiness.
• Establish and maintain relationship with client team members. Provide estimates and resource planning for each project.
• Involve in Technical Design review with project team and define the testing approach for each module.
• Design Test Scenario’s and work with the offshore team to prepare Test Cases.
• Active participant to represent the project(s) in presenting status metrics to Project Manager.
• Support Automation Team to design scripts for Regression testing using QTP and executed the Test Scripts.
• Conduct Triage meeting with BA and Development Team to review the Defects logged during each phase of testing and track till closure.
• Interacting with the developers on a regular basis for application updates and enhancements.

Confidential

Software Engineer

Responsibilities:

• I have tested all the applications (IB, SMS, USSD, and MBS) in QA environment and ensured that all the issues are fixed and will not have financial impact in production.
• Ensuring that the fund transfer charges (Internal or External) in IB are charged according to the bank policies.
• In MBS managing the customer related information and their mobile device maintenance (ex: registering, tagging, de-tagging of the mobile devices)
• Tested ADIB’s new web application E-Atm which uses SYBASE as middleware same as IB. All the functionalities of the application are tested and functional flow of the application is ensured to be in sync with IB
• Apart from this handling the other change requests (from core banking, Business central) which has dependency with our channels is a challenging role.