SUMMARY

• Overall,8 yearsof industry experience. 8 years of hands on experience in SAP SD, SAP Event Management, Worksoft certify and worked waterfall and agile methodology as Team Lead, Scrum Master, Sr Software Engineer and software Engineer.
• 4+ yrs. Of experience in Creating, Execution of automation scripts using Worksoft Certify. Experienced using teh worksoft utilities like Execution Manager, CTM, for running scripts in Batches.
• 4+ yrs. Of experience in Building teh Scripts and testing in SAP and WEB applications.
• Functional expertise onorder to cash (OTC)processes.
• Functional expertise in Pre - sales activities such as inquiry and Quotations.
• Proficient in customizing different Sales Orders such as Standard sales order, Rush sales order, Cash sales order.
• Expert in teh customization ofcustomer master data, material master data, customer material info records.
• Knowledge of Advanced Business process like third party salesprocess andintercompany sales, intercompany process, andconsignment process.
• Production support experience: Experienced in Production System on resolving teh Incidents Based on SLA’s.
• Testing: Unit testing, system integration testing, performance testinganduser acceptance testing,and regression testing in SAP SD, MM, FI, RMCA.
• Configuration of Event Handler, Application Object Type and Event Messages.
• Configuration of WEB UI.
• Configuration of SAP Event Management Settings for Document Tracking and fields for user profile.
• Hands-on experience with Rule Set management within EM.
• Extensively worked on teh E 2 E life cycle of WIN PKID.
• Extensively worked on Event Handler creations for teh events like SAP OER Fulfilment, CBR, Update, AVS, AOS, PBR, Return Events.
• Configuration of EPCIS Extensions and assign Link to Configured Field.
• Message monitoring in teh SXI monitor & Queues.
• Extensively worked on Several business Process (SAP ECC, SAP Event Management, RMCA) and Automated Business processes using worksoft.

TECHNICAL SKILLS

ERP Systems: SAP R/3 4.6C ECC 5.0 ECC6.0 ECC 7.50

Project tools: SharePoint, MS Office Suite, MTM, VSO, VSTF, Snow Tool.

Worksoft: Certify.

PROFESSIONAL EXPERIENCE

Confidential

Automation Specialist (Team Lead)

Responsibilities:

• Involved in analyzing teh existing regression scripts and identifying teh automation feasibility
• Learn teh New process/Existing process and simplify and Automate Using worksoft
• Give Innovative Ideas, Automate teh complex processes and Onboard onto teh business lines.
• Automated Several processes Like OTC, Order to Returns (Event Management), Gallacake, EPA, CSP, Web Direct, Bing Ads(RMCA).
• Analyzing teh problems in teh business process, identifying teh areas of Automation Using Worksoft.

Confidential .

Support analyst(Team Member)

Responsibilities:

• dis job involves, providing Postproduction support. Resolving customer’s queries from Functional perspective.
• To handle and resolve issues logged in by end users within defined SLA and ensure customer satisfaction before closing them.
• Trouble shooting for all types of transactional problems in SD Module.
• Analyzing teh problems to provide solution to teh user generated errors and incident.
• ALE/ IDOCs monitoring and reprocessing jobs.
• Handling Master Data issues (Customer data, customer information data, condition records)
• Processing of jobs in background and creation and alteration of variants.
• Handling of EDI messages (Inbound and Outbound).
• Worked with various interfaces of Client.
• Participating in Month end monitoring activities, QR activities & downtime time activities.

Confidential

Functional analyst

Responsibilities:

• Responsible for business requirement analysis, preparation of specifications as per requirements, BRD review and sign off.
• Development/enhancements and preparation of test cases, reviews, unit testing, integration testing, implementation, and post-Production support.
• Getting sign-off from respective stake holders.
• Prepared rational configuration and manual configuration documents.
• Worked on functional configuration Set up of organization structure related to SD
• Movement of TRs to MSU (Production Support Test system) and maintaining TR list.
• Resolving bugs in SIT and UAT phase.
• Provide support to Business until Go-Live and Final check of configuration.

Confidential

SAP SD Functional analyst(Team Member)

Responsibilities:

• Involved in requirements gathering, preparation of specifications, text case preparation.
• Mapping Enterprise Structure representing all Organizational units as per requirements of a client after conducting necessary consistency-checks.
• Worked on sequential number ranges.
• Configure and conduct unit testing in Project Development System.
• Explaining Test scenarios to test & dev team and supporting team in testing phase.
• Resolving bugs in SIT and UAT phase.
• Provide support to Business until Go-Live and Final check of configuration.

Confidential

Test Engineer analyst

Responsibilities:

• Worked as Test Lead for a team of 10 members.
• Creating Master test plans, worked closely with FA and Dev Team to create test scenarios and test data.
• Performing Functional testing, Regression testing, Integration testing & Integration testing.
• Supporting test team members during SIT execution to resolve teh issues.
• Conducting Bug triage calls with stake holders and publishing SIT status report on daily basis during SIT.
• Providing sign off for SIT & UAT Support.