SUMMARY

• Over 8 years of QA experience in all phases of Software Development Life Cycle SDLC, Including Requirement gathering Test designing & execution, Defect management, and reporting
• Expertise in Manual and Automated Testing of Web & Client server applications on windows and MacOs
• Hands on experience in Agile/Scrum, waterfall and Iterative development methodologies
• Experience working with mid - to-large & complex AUT in e-commerce, retails & healthcare domains
• Good understanding of web technology and client server architecture, and support concurrent projects
• Excellent understanding of healthcare industry, claims management and Medicaid and Medicare Services
• Strong system Testing techniques experience including functional, Integration, Regression, Smoke, negative, End to-End and User Acceptance testing UAT
• Able to write complex SQL queries for Backend Testing & create test data for Manual & Automated Testing
• Development and execution experience on Test Plan, Test Case, UAT Tests, Test Scripts, RTM & Reports
• Experienced with test automation of data driven web applications using HP QTP/UFT
• Excellent analytic and troubleshooting skills and able to resolve complex problems independently
• Ability to effectively understand business and functional requirements to develop quality QA Artifacts

OS & programming Languages: Windows 7/8/10, Apple/Mac OS, HTML, CSS, Java, XML, Visual Basic, VB Script, JavaScript, PHP, Ruby, SwiftSoftware Processes Software Development Life Cycle SDLC, STLC, BLC, SRLC, PLC

QA & Defect Management: HP Quality Center QC /ALM, HP Quick Test Professional QTP /UFT, Mirth Connect, Jira,TFS

Database: My SQL, SQL PLUS, SQL Server, Oracle, SQL Developer

MS Suite: MS Words, MS Excel, MS Power Point, MS Outlook, Share Point

Web & Application Server: Java Web Server, Apache Web Server, VMWare vSphere Client

PROFESSIONAL EXPERIENCE

Confidential - Falls Church VA

System Analyst

Responsibilities:

• Manage and support multiple projects simultaneously. ex: Service packs releases, Oracle Critical patch Update CPU, Critical Update CU, Maintenance Update MU, Data Migration
• Responsible for developing and maintaining test plan, test cases, test data. Analyzing test data, system requirements, functional requirements, design documents and conducting peer reviews
• Responsible for configuration and management of Test Environment and Test LAB
• Installing, Configuring and troubleshooting the MS Windows 7 and 10 professional and MS windows Server 2008 R2 & SP2, 2012 R2, and 2016
• Configuring a network consisting of clients, Servers and standalone systems
• Installing COTS and GOTS software in a network environment
• Creating, updating and maintaining STIGed images for Development Integration Test DIT
• Providing systems supports to the ARMY at Ft. Detrick and Development, Testing and Evaluation DT&E for TMIP Reporting and TMIP Framework TF-MIRTH CONNECT
• Validation of System Installation Guide SIG, System Administrative Manual SAM, System User Manual SUM, Data Migration Utility Guide DMUG
• Creating test cases for functional Test, Regression Test, and Integration Test using both positive and negative scenario
• Performing Smoke, Integration, Black Box, Functional and Regression Test
• Analyze and thoroughly documenting defects detected during test execution and tracking them using MS Visual Studio and TFS
• Verify and validate test results by accessing and querying databases using SQL
• Responsible for creating traceability between the requirements and the test cases
• Prepare RTM, Test Specification, Test Summary report, Defect Summary report and submit those to QA Manager on time
• Provide daily and Weekly system testing status report to management
• Troubleshooting DHA Help Desk Ticket and provide feedback to management. Closely work with developer on ticket resolution
• Validate software delivery media prior to transferring to customer CM
• Adhere to the defect tracking process and monitor defects so that they progress in a timely manner. Collecting and reporting test result through various metrics reporting tools on a regular basis
• Lead other QA team members in primary and coordinating their work
• Assess readiness and deviation of project performance based on test results and specifications

Confidential - Minnesota

Quality Assurance Analyst

Responsibilities:

• Reviewed requirements, specifications, user documentation, help files, User Stories & use Cases to assure quality of Mayo Access & Mayo Link Web/online portals
• Create Manual Test Cases & Test Scripts for Mayo Access & Mayo Link Web/online portals
• Performed Integration & System Testing of Mayo Access, Membership, Providers & Claims
• Used HP Quality Center (QC)/ALM to define Releases, Specifying Requirements, Planning Tests, executing tests, logging and tracking defects
• Created and executed Test Cases on Claim processing, Eligibility, Providers using HP Quality Center (QC)
• Designed Test Plans, Test Scenarios and Procedures for Member & Provider Search Manual Test Suites
• Gathered and Wrote requirements & used Test Plan module of HP QC/ALM to write test cases for Requirements and Test Lab module for executing Manual and Automated tests
• Created Test Execution Reports and QA Monthly Reports for QA Manager & management from HP QC/ALM
• Logged & reported defects from Manual & Automated test execution in HP Quality Center (QC) /ALM
• Participated in automation test plan reviews and code reviews increasing automation coverage to 85%
• Involved in test automation test planning for test automation framework with offshore Sr. Automation Engineers
• Created reusable Test Data, Custom Checkpoints & Reports using HP Quick Test Professional QTP/UFT
• Performed Regression Testing for major releases of AUT and provided weekends & after hours supports
• Supported frequent builds/releases in Agile/Scrum by creating and running overnight Smoke Test Scripts

Confidential

Software Test Engineer

Responsibilities:

• Created manual and Automated Test Scripts and Increased test coverage for simultaneous projects
• Prepared & Identified Test Cases to be automated for Regression Testing using HP QTP/UFT in Agile
• Performed Functional & Regression Testing from Scrum User Stories for XMap & inReach
• Used HP Quality Center & HP Agile Accelerator for test case design and performing Manual Testing
• Developed Test Scenario/Test Cases for various XMap & in Reach modules - Servicing, Billing/Collection
• Developed Test Plans, Test Cases to test workflows and maintained execution status in HP Quality Center
• Documented, tracked and reported on product defects with best practices via HP QC/ALM & Jira
• Performed Mobile Testing on Android, Samsung Galaxy 10.1, Asus and VIZIO, IOS, iPad, iPhone and Nexus
• Tested validity and integrity of the calculation engines for location service adjustments of X Map & in Reach
• Designed and maintained Test Cases in Excel and stored them on MS SharePoint for tracking & reporting
• Enhanced and maintained existing Automated Test Scripts & Framework in HP QTP using VBScript
• Created & Executed test cases from HP QC/ALM for Regression Testing prior to go-live release
• Managed defects by ensuring they are correctly captured, reported, tracked and retested within HP QC & Jira

Confidential - North Carolina

Test Analyst

Responsibilities:

• Analyzed & understood product requirement by engaging in meetings with vendors, management and Devs
• Wrote and Implemented Test Plan, Test Scenarios and Test Cases using HP Quality Center QC/ALM
• Analyzed existing credit card processing system & Rebate Center according to functional and data procedure
• Used HP Quality Center to log, track, managed defects and assigned defects/issues directly to Devs
• Worked on projects like Retirement Plan & Confidential ’s Zone to create process flow test diagrams
• Performed Functional, Regression, Black box and System Testing after builds and deploys for Confidential ’s rebate Center, Confidential ’s Zone and Credit Accounts
• Executing Test Cases and Test Scripts in HP Quality Center after reviewing Business Requirements and Technical Specifications to define the high priorities
• Created Test Data for testing various scenarios involving creating Customers, Accounts & Credit Cards
• Managed all Test Cases, Test Scripts and Test Results using HP Quality Center
• Provided supports and communicated with Developers for Weekend releases
• Efficiently worked on multiple projects in different states at the same time
• Attended Daily Status calls with the development team and provided QA update