SUMMARY

• 11 years of experience in the Information Communications Technology and Telecommunications industry. Experience working in growth areas like IoT and Virtualization.
• Experience in Automation tools like Selenium and JMeter.
• Expertise in testing Point of Sale, Back of the House and Kitchen Management Systems.
• Experience in API Testing using Postman and SoapUI.
• Expertise in Change Management process and maintaining system security, by investigating PSIRTS and applying Security Errata on vulnerable RedHat, SUSE and Windows Production Servers.
• Good understanding of VOIP protocols and experience in testing protocols like IPSec, SIP, RTP CODECs like G.711 (PCMU), G.723, G.729, G.726 and PESQ (Perceptual Evaluation of Speech Quality).
• Experience in Automating System Testing using NetHawk Simulator.
• Experience in interacting with Oracle database and SQL query to validate SNMPWALK data.
• Experience in Inter - Operability Testing (IOT) between NetHawk Simulator EAST and AudioCodes Test Gateway.
• Experience in network monitoring and performance management products, SNMP and Network Management System NMS.
• Experience in Agile, SCRUM, SDLC process.
• Expertise in Unit, System, Integration, Functional, Regression, Performance, Stress, GUI and Sanity testing.
• Proficiency in testing applications on UNIX (Solaris), LINUX and WINDOWS platforms.
• Expert in analyzing business specifications and developing Test Strategies, Test Plans, Test Procedures and Test Cases.
• Experience in defect tracking tools like Redmine, Quality Centre/Test Director, Silk Radar, JIRA, Rally and Mantis.
• Good understanding of LTE and UMTS networks and experience in testing protocols like GTPv1, GTPv2, S1AP, A10/A11, S2a, PMIPv6 and Diameter. Good knowledge of Wireless technologies like TDMA, CDMA, GSM.
• Highly motivated result oriented professional with excellent communication, presentation and interpersonal skills.

TECHNICAL SKILLS

Testing Tools: UFT, Wireshark, Ethereal, NetHawk EAST Simulator, SaPro, MIB Browser

Automation Tools: Selenium WebDriver, JMeter, SOAPUI, POSTMAN, Jenkins

Bug Tracking Tool: VersionOne, Redmine, Dimension, Mantis, HP Quality Center, Silk Radar, JIRA, Rally

Virtualization Tool: VMware

Hypervisor: ESXi

Change Management: OneTM - BMC Remedy Action Request System

Languages: Java, BASH Shell script

Operating System: Ubuntu, LINUX, Solaris, SUSE, Windows

Network Protocols: IP, UDP, SIP, RTP, RTCP, IPSEC, SNMP, GTPv1, GTPv2, S1AP, A10/A11, S2a, PMIPv6

Database: Oracle RDBMS (10/11g), MySQL, PLSQL, TOAD, Postgres

Simulator: NetHawk EAST (Environment for Automated System Testing)

PROFESSIONAL EXPERIENCE

Senior Test Engineer

Confidential, Plano TX

Environment: Selenium, JMeter, Jenkins, Ubuntu, POSTMAN, JIRA, Wireshark, Postgres, Putty, nmon, POS (Point of Sale), BOH (Back of House), KMX (kitchen management system), Bump Bar, Pinpad

Responsibilities:

• Tested REST APIs for Dragontail systems (Connected Restaurant) and its integration with the in-house tools for placing order, bumping through kitchen, driver dispatch and delivery tracking.
• Responsible for functional, performance and back-end testing for Web based application for Kitchen Management Systems (KMX).
• Integrated Expect and Bash scripts to create performance testing framework and executed load tests to determine the benchmark for KMX restore time with respect to the Number of orders.
• Created Selenium scrips (TestNG Framework) from scratch to automate front-end browser based KMX application and integrated it with Jenkins tool to implement CI/CD automation Framework.
• Responsible for functional testing the front-end Alcohol delivery flows on Point of Sale and the Back-end API calls to the complex Beer Rule Engine.
• Performed API performance testing of Beer Rule Engine using JMeter.
• Contributed to the design of efficient Dispatch algorithm (Smart Doubles) such that customer gets their order within Promise time.
• Responsible for Performance Testing the Pizza Hut back-end system to analyze the impact of new Dispatch algorithm on the user experience. NMON utility was used to analyze the resource utilization on systems.
• Tested Pizza Hut’s new Point of Sale features.
• Responsible for functionality and integration testing of Datastream JSON messages, where specific messages/tickets were sent from POS and got consumed in Kafka server (on AWS cloud), so that customer can get real time update on their order.
• Tested Geo codes feature, which provided Drive time for customer location by making API calls to Google services.
• Responsible for Risk analysis and performance testing before market launch. Worked in Agile development environment.

Senior Services Integration Engineer

Confidential, Plano TX

Environment: Agile, Redmine, MySQL, RedHat, SUSE, SoapUI, Postman, VMWare, ESXi, Postgres, SecureCRT, Putty, OneTM (Change Management), M2MDM

Responsibilities:

• As a lead, responsible for guiding the team for API Testing using SoapUI and Postman, Regression, Performance and end-to-end testing.
• Tested and performed troubleshooting of production issues for APIs for Wi-Fi landing page web application.
• Performed mobile testing for Remote Patient monitoring product on iPad, iPhone and Android devices.
• Performed functional and performance testing for RPM Web based application using Web Performance Load tester tool.
• Created HLRs and SOWs upon receiving Work Requests from Customer for several OEMs. Created hardware resource dimensioning based on current subscriber growth and resource utilization.
• Responsible for maintaining system security, by investigating PSIRTS and applying Security Errata on vulnerable RedHat, SUSE and Windows systems.
• Followed Change Management process to open CR (Change Requests) and to deploy software upgrades and PSIRTS on Production Servers during Maintenance Windows.
• Created Capacity Planner, which provided views of C7000 chassis and P2000 Datastore at Data Center, Cluster and Host level. Comfortable working in virtualized test environment and in creating/configuring VMs, Clones and Snapshots.
• Implemented MySQL Active Replication for all the MySQL databases used in the solution.

Senior Software Test Engineer

Confidential, Plano TX

Environment: G10 probe, IRISView, GeNet, Traffic Analyzer, VersionOne, Dimensions, Wireshark, Solaris10

Responsibilities:

• Responsible for Acceptance, Integration and System testing for LTE protocols using G10 probe and IRISview.
• Worked in the Agile development environment with frequently changing requirements and features set.
• Responsible for testing auto-detection mechanism for LTE network elements - eNodeB, MME, SGW, PGW.
• Performed Diameter protocol testing for several interfaces - Rf, Gy, STa on IRISview and G10 probe.
• Worked on creating traffic for several protocols used in LTE network using tools like GeNet and TestServer/K12.
• Tested IRISview product features - Session Analyzer, Traffic Analyzer and Protocol Analyzer.

System Test Engineer

Confidential, Richardson TX

Environment: MIB Browser, TOAD, SAPRO, Silk Radar, JIRA, SNMP, Trap Receiver, Linux/Solaris 10, Windows XP

Responsibilities:

• Responsible for testing Web based console and report engine for ServicePath and CISCO PVM products.
• Managed a team of 5 engineers for System Testing. Responsible for Test Strategy, Test Plan, New Feature Test Cases, Test Execution, Test Case Review, Defect Management in Silk Radar and Bug verification.
• Performed testing on the data collected from SNMP interface/devices (switch/routers/EMS) and setup service flow to monitor various data IN/OUT of interfaces.
• Used SaPro (SimpleAgentPro) to simulate virtual NAM/Generic SNMP devices. Generated conversation, link utilization and application data for performance testing.
• Created Automation scripts to perform SNMPWALK and worked on data validation for SNMP Management Information Base (MIB) data. GUI data validation using SQL queries in PLSQL/TOAD.
• Performed retention and purging tests for data stored in Oracle database.

System Test Lead

Confidential

Environment: RTP, IPSec, SIP, PESQ, Quality Center, Microsoft Project, Wireshark, NetHawk EAST Simulator, JDK

Responsibilities:

• Responsible for managing a team of 9 engineers for carrying out Integration and System testing.
• Responsible for creating System test strategy based on project requirements and reviewing test plans.
• Managed resources, analyzed H/W requirements based on performance test and time availability for System test cycle.
• Identified areas for Regression, Break & Destroy, Usability and Backward Compatibility testing. Performed GUI, Functional and Regression testing for various applications in Nethawk Simulator Tool: Core engine, Traffic runner, test creation environment and IP Address Generator.
• Responsible for defect management, requirement coverage, test coverage, report analysis and performance benchmark reports using Quality Center.
• Interoperability Testing (IOT): Responsible for creating test cases and performed load testing between NetHawk Simulator (EAST) and AudioCodes Test Gateway (TGW).
• Created test cases to establish IPSec tunnel between Test GW and Security GW. Created test cases for sending secured signaling and data (RTP) over the IPSec tunnel.
• Software Development:
• Responsible for developing and testing several modules using Swing and JDK 1.4: EAST package builder, EAST package installer and un-installer, EAST package viewer (GUI interface to display Test Package details in EAST based on entries read from XML file).
• Developed modules to export EAST database files present in test packages, into user’s existing databases.
• VOIP Testing:
• Performed functional testing and performance benchmarks for various protocols with SIP signaling - MPEG-4 audio and video streams, DTMF/RFC2833 digit detection and RTP CODECs like G.711, G.723, G.729 and G.726.
• Tested PESQ Server to measure the voice quality of the recorded files.
• IPSec Testing (Customer: Alcatel-Lucent): Responsible for writing test scripts to setup IPSEC tunnel (for various AH and ESP algorithms). IPSec transport and tunnel mode was setup using ‘setkey’ tool for Manual Keying in Enterprise Linux 3.