SUMMARY

• Certified QA Tester from the International Institute for Software Testing with 15+ years of Software Quality Assurance experiences.
• Highly skilled in defining software test methodology, designing test plans, preparing test cases, documentations, test automation, deployment, following Standard Operation Procedures and implementing test strategies during Software Development Life Cycle.
• Expert in managing, organizing test activities, prioritize testing tasks, facilitating communication between different teams or roles.
• Experience in Requirement Analysis, Planning, Testing, and Automation of test cases and quality assurance of Client/Server, Web/Webview applications and Native applications (iOS and Android)
• Expert in Manual execution of Test Cases for Functionality, Performance & Load testing.
• Excellent understanding of QA methodologies (Agile, Hybrid, Waterfall), Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Defect Life Cycle (DLC)
• Experience in Test Automation using the tool like UFT (Unified Functional Testing) QTP.
• Expert in writing VB Script code in UFT/QTP, developing Function Libraries, Object Repositories and Descriptive Programming.
• Experience in UFT/QTP Framework like Keyword, Data Driven and Hybrid frame works.
• Basic experience in Selenium IDE, WebDriver, Maven Framework.
• Expert in QA Life Cycle, which includes test designing, developing and execution of the entire QA Process and Documentation of Test Plans, Test Cases, Test Scenarios and Test Scripts.
• Expert using ALM Quality Center for creating Requirements, Test Plans, Test Cases and Defect.
• Experienced in Defect Tracking and Reporting tools using ALM Quality Center, Jira, OnTime and Team Foundation Server (TFS), HP Octane, TestRail.
• Experienced in Sprint Grooming, Planning Meeting, Daily Stand Up meeting, Sprit Review Meeting, Sprint Retrospective Meeting, Requirement Review meeting, Work Item Review Meeting, and Defect Assignment Meeting, Release Management Meeting, Go - No-Go meeting.
• Extensive experience in Unit Testing, Integration Testing (White Box Testing), Functional Testing(Black Box Testing), Regression Testing, GUI Testing, Positive Testing, Negative Testing, Smoke Testing, Security Testing, Backend Testing, System Testing, User Accepting Testing, Alpha Testing, Beta Testing, Boundary Value Testing, Exploratory Testing, Non-Functional Testing, Risk Based Testing, Stability Testing, Sanity Testing load/performance testing in different stages of SDLC.
• Extensive experience testing mobile native applications different devices on iOS and Android platforms & debugging tool Charles Proxy.
• Expert knowledge on various domains like Financial Banking, Insurance, Retail and Marketing on Web Application, and Mainframes Platforms.
• Experience in testing API, XML, Batch Boarding, User Interface, and Mainframe, Running Jobs (.Bat File).
• Expert in Verification and Validation of Software Development Life Cycle.
• Experience in database testing/backend testing using SQL queries in Oracle, MS SQL Server.
• Ability to work with Business Analysts, Developers and other Team Members in complex testing projects and in the overall enhancement of software product quality.
• Involved in Configuration Management, New Release Requirement Meeting, Kick Off Meeting.
• Experience in work item review meeting, identify issue in Dev environment before come to QA environment.
• Experienced in Web deployment using Jenkins, Shuttle, Concourse and GitHub, Bitbucket.
• Ability to interact with client business/management with ease and professionalism.
• Enthusiastic to learn new skills with a shorter learning curve and strong analytical and problem-solving skills.
• A good team player with excellent time management skills having profound insight to determine priorities, schedule work, and meet critical deadlines within budgetary guidelines
• Excellent Communication skills, high-quality work Ethics, honest, dedication, and a team player.
• Excellent in team management, guiding and training new QA members; teaching business processes and tools.
• Contribute as a Product Owner, Scrum Master and Business Analyst.
• Excellent experience with off shore teams out of state and country (India) through go to meeting, team, skype/Slack.
• Experienced work w/ multiple lang VBScript, Ruby, Java, JavaScript, Python, PHP CodeIgniter, Swift, C, C++.

PROFESSIONAL EXPERIENCE

Confidential, Oaks, PA

SR. QA Manager

Responsibilities:

• Managed QA team onsite and offshore at SEIC for IMS Trade/CAR Applications various clients/projects, leading in both technical and business aspects of the QA projects, working closely with whole IT team, Business Unit, and Third party Services Providers.
• Analyzed Business Requirement Documents, Functional Specification Documents, User Requirement Document & Project Plan for Manual Testing & Automation.
• Managed QA priorities, communicate between Product, Dev & UX teams and steer team towards achieving its quality goals.
• Worked with Automaton Team in defining, planning, developing, executing, managing, and reporting of maintenance and support work (Test Complete - Automation Tools)
• Subject Matter Expert of Trade Application (Web and WebView), OnBoarding new Investors, Trade Configuration, Workflows Management, External Autofill, Insight Autofill, Kit Management, Subform Management, Fund Id Management, Client Management, User Management, Notification Management, Import/Export, SEI Advisors, SEI Managers, SEI Prospects, SEI Internal Reviewers, SEI External Reviewers.
• Consistently coordinated between authentications API, cross platform (API Testing) API using Postman.
• Created all testing artifacts like Requirement, Test Plan, Test case, and used Microsoft Azure DevOps Test Plan for managing test cases and requirement, requirement traceability matrix, defect report, test tracking report, daily status report, and weekly status report.
• Performed GUI testing, System Testing, Integration Testing, Regression Testing, Negative Testing, Positive Testing, Compatibility Testing, Security Testing, Smoke Testing, UAT testing, Backend Testing, Sanity Testing, Adhoc Testing and all other type of testing.
• Performed Extensive testing mobile native applications different devices on iOS and Android platforms, web (Chrome, Safari, Firefox, Edge) and WebView.
• Coordinated between UX and Solution teams
• Used Jira for defects review and defect creation & defect dashboard.
• Triaged defects with Product Solutions team before release to set priority
• Participated in daily Scrum meetings, grooming, sprint planning, sprint review meeting, sprint retro meeting, Kanban interacting with Project Manager, Develop Manager, Business Manager, and member of the QA tea
• Ensured Test deliverable was prepared pre enterprise guidelines.
• Working in Agile-scrum environment where always interacting with developer, Business Analyst and product owners.
• Supported in Web deployment using DevOps and releases QA/UAT/Production supports.

Confidential, Philadelphia, PA

Sr. SDET Lead/ QA Manager

Responsibilities:

• Advanced Testing Services Cross Platform Application, defining best practices.
• Assisted Squad Team Managers in developing QA Test Strategies and Test Plan for various project.
• Lead QA team onsite and offshore at Confidential Cable - Digital Home Organization for xFinity xFi project and Speed Test project.
• Establishing test activities prioritize testing tasks, facilitating communication between different teams.
• Analyzed Business Requirement Documents, Functional Specification Documents, User Requirement Document & Project Plan for Manual Testing & Automation.
• Managed QA priorities, communicate between Product, Dev & UX teams and steer team towards achieving its quality goals.
• Responsible for release and delivery management, applying continuous integration, and agile practices in order to rapidly delivery new features, improvement, and bug fixes in weekly release
• Performed QA Web Deployment and Production deployment using GitHub, Jenkins, Shuttle, and Concourse across Confidential and all partners (Shaw, Cox, Rogers, Sky, Videotron)
• Worked with Automaton Team in defining, planning, developing, executing, managing, and reporting of maintenance and support work (UFT - Hybrid Framework /Selenium-Maven Framework)
• Subject Matter Expert of xFi Application (Natives, Web and WebView), Gateway Activation /Pod Activation experience of various XB3, XB6, XB7 gateway, Speed Test and Web deployment.
• Consistently coordinated between authentication API, cross platform (API Testing) Rest API
• Created all testing artifacts like Requirement, Test Plan, Test case, and used HP ALM Quality Center/Octane for managing test cases and requirement, requirement traceability matrix, defect report, test tracking report, weekly status report.
• Performed GUI testing, System Testing, Integration Testing, Regression Testing, Negative Testing, Positive Testing, Compatibility Testing, Security Testing, Smoke Testing, UAT testing, Backend Testing, Sanity Testing, Adhoc Testing and all other type of testing.
• Performed Extensive testing mobile native applications different devices on iOS and Android platforms, web (Chrome, Safari, Firefox, Edge) and WebView. (App Center)
• Coordinated between UX and product teams
• Developed Splunk dashboards and setup alerts to help with pro-active error monitoring for users
• Maintain, Track, Update & Recycle: Run a QA lab with at least 20 mobile devices, 10 Xfinity Gateway & Wi-Fi Extenders
• Strong understanding of Wi-Fi Extenders & MESH Networking where the extenders are monitored and managed via Plume cloud.
• Used Jira for defects review and defect creation & defect dashboard.
• Debugged the test error/failures using Charles
• Triaged defects with Product team before release to set priority
• Participated in daily Scrum meetings, grooming, sprint planning, sprint review meeting, sprint retro meeting, Kanban interacting with Project Manager, Develop Manager, Business Manager, and member of the QA tea
• Ensured Test deliverable were prepared pre enterprise guidelines.
• Experienced working with scripting language JAVA, Javascript, Jscript, VBScript, C#, Python, C++, Ruby.

Confidential, Weehawken, NJ

Sr. QA Lead

Responsibilities:

• Analyzed Business Requirement Documents, Functional Specification Documents and User Requirement Document.
• Worked closely with software developers and took active role in ensuring that the software components meet the highest quality standards.
• Wrote Test Plans, Test Cases and Test Scripts for Manual and Automated Testing for various business applications.
• Actively participated in all phase of testing life cycle including documents reviews, maintaining status reports.
• Monitored the defect tracking process, trouble shooting and generating customized graphs and reports for the client. Reported Bugs using Quality Center.
• Ensured that quality issues are appropriately identified, analyzed, documented, tracked and resolved in ALM Quality Center.
• Perform Functional Testing, Black Box Testing, White Box Testing, GUI Testing, System Testing, Regression, Positive Testing, Negative Testing and User Acceptance Testing (UAT).
• Extensively involved with online banking, Payment process.
• Extensive experience testing mobile applications Android and iOS.
• Developed test automation scripts Framework (Keyword, Data Driven and Hybrid) using Functional Libraries, Object Repositories and Descriptive programming in UFT (Unified Functional Testing).
• Attended requirements review meetings and provided feed back to ensure that the system meets all primary requirements
• Participated in defect triage meeting with developer, PM, QA Manager and teams to provide explanation of problems.
• Managed QA Team as the QA Lead, leading in both technical and business aspects of the QA projects, working closely with whole IT team, Business Unit, and Third party Services Providers, Reporting to the QA Manager.
• Proficiency as a Business Analyst (Requirement Gathering, Requirement Review Meeting, Deadline, Business Decision)
• Performed Data Validation and Data Integration for Back End Testing using SQL Queries manually.
• Experience working with off shore team.
• Oversaw the finishing point of high quality software deliverables to client as well as other inside support organizations.
• Participated in weekly status meetings and coordinated with the Developers and Testers to resolve and close defects.
• Working in Agile-scrum environment where always interacting with developer, Business Analyst and product owners.
• Created detailed periodic status reports for senior management to keep them posted on the progress of implementation.

Confidential, Moorestown NJ

Senior QA Lead/Manager

Responsibilities:

• Managed QA team onsite and offshore for OnBoard Applications various clients/projects, leading in both technical and business aspects of the QA projects, working closely with whole IT team, Business Unit, and Third party Services Providers ISO, Sales Rep.
• Developed system test plans and test scripts based on the user requirements and design documents.
• Created test cases including functional unit test cases, positive, negative, boundary and integration test cases.
• Used Quality Center for Manual and Automated Testing of Client-Server and Web based Applications.
• Used Quality Center to organize and manage all phases of the software testing process, including planning tests, executing tests, logging bugs, and tracking defects.
• Gather specifications and business requirements prior to application testing.
• Prepared Test Plan & Test Cases and perform manual and automated testing.
• Performed Functional, GUI testing, End to End testing, Backend Testing and Regression testing manually and using automation tool QTP/UFT.
• Performed data-driven and keyword driven (hybrid) testing and Regression testing using QTP/UFT.
• Develop UFT Scripts using Descriptive Programming, Custom Function, and Object Repository.
• Developed and executed SQL Queries to perform database backend testing MSQL.
• Identified defects and reported them using OnTime and crated new work items in OnTime.
• Developed Test Matrices on a weekly basis for senior management.
• Tested application in DEV, QA, UAT environments and involved in production Hotfix.
• Involved in meetings to identify new structures and modification of existing structures as and when necessary for the application under test.
• Developed automation script for mobile applications Android/iOS.
• Experienced about the Mobile Device testing by using tools for functional, regression, Graphical User Interface (GUI) and API testing and execution in proper manner.
• Working as the senior QA Lead for QA in the middleware department, leading in both technical and business aspects of the QA projects, working closely with whole IT team, Business Unit(settlements team), and Third party Services Providers, Reporting to the QA Manager.
• Worked very closely with QA Manager and QA VP on new projects and leaded other QA team members.
• Skilled as a Product Owner and Business Analyst (Business Requirement Specifications Gathering, Business Requirements Review, Requirements Feedback, Business Decision, Kick Off Meeting, Release Meeting, Deadline)
• Involved in code review meeting and work item review meeting and kick off meeting for new project.
• Created merchants through UI, API, and Batch Boarding and generate performed transactions test (TPI) from the switch front end and mainframe A360 backend (authorization and settlement system)
• Trained new QA member on Onboard (main application), API, Batch Boarding, TPI, XML, and A360.
• Executed jobs control, Validated XML, and tested new system Mainframe A360 and Onboard.
• Participated in daily QA standing up meeting and weekly meetings and defect review calls.
• Involved in user acceptance testing with users along with providing training to end-user/system testers.
• Involved working in Team Foundation Server (transmitting from Ontime to TFS)
• Working in Agile-scrum environment where always interacting with developer, Business Analyst and product owners, VPs, and other team members.

Confidential, Columbus, OH

QA Tester/Analyst

Responsibilities:

• Analyzed Business and System Requirements and interacted with users and developers.
• Developed system test plans and test scripts based on the user requirements and design documents.
• Created test cases including functional unit test cases, positive, negative, boundary cases and integration test cases.
• Used Quality Center for Manual and Automated Testing of Client-Server and Web based Applications.
• Used Quality Center to organize and manage all phases of the software testing process, including planning tests, executing tests, logging bugs, and tracking defects.
• Analyzed Business Specification Documents (BSD) on the following functionalities including Create/Report a Claim, Search Claim, Check status of Claim online by using Claims Transformation program.
• Working with Software Configuration Management (SCM) team of Claim Center from Guidewire which provides flexible core systems that enable you to deliver insurance the way system suite spans the entire property/casualty (P/C) insurance lifecycle—underwriting, policy administration, billing, claims, and reinsurance management
• Involved Test Procedures, Methodologies and Policies for ensuring a thorough Testing.
• Worked in important phases of Testing Life Cycle like Smoke Testing, Integration Testing, Regression Testing, Business Functionality Testing, System Testing, User Acceptance Testing (UAT) and Load Testing.
• Developed test cases for Functionality, Security and Regression Testing.
• Performed Backend Testing on SQL server Database by writing SQL statements to ensure the retrieved data was correct.
• Checked the data flow through the front-end and back-end, and used SQL queries to extract the data from the DB.
• Worked with Automation tester to develop Descriptive Programming and maintained Local and Global Object Repository in QTP.
• Working in Agile-scrum environment where always interacting with developer, Business Analyst and product owners.
• Accurately produced test status reports to senior management to ensure on-time project launch
• Involved in user acceptance testing with users along with providing training to end-users and system testers.
• Participated in weekly team meetings and defect review calls.