SUMMARY

• 8+ years of experience in Software Quality Analyst, have good experience in Testing Health Care, Retail and Insurance Domains.
• IT Quality Analyst with extensive experience in planning, implementing and testing projects in Health Care, Retail and Insurance domains.
• Strong knowledge of Software Development Life Cycle (SDLC), Quality Assurance Life Cycle (QALC) and Defect Management Life Cycle.
• Extensive working experience in Agile, Scrum and Waterfall Methodologies.
• Experience in AI testing (BOT), Automation testing (Selenium web driver), manual web - based applications on different environments and in different devices like I pad and Mobile.
• Strong experience in developing Test Strategy, Test Plan, and Test Cases (Functional and Non-Functional) Test Scenarios from System Requirement Specifications accordFing to the Business requirement.
• Expertise in testing the DM46 extracts and running the Batch jobs.
• Experience in handling offshore and resolving the issues faced, by conducting daily review calls.
• Possess excellent skills in GUI Testing, Functional Testing, Regression Testing, Integration or Web services Testing, System Testing, Smoke Testing, User Acceptance Test (UAT), and Database Testing.
• Expertise in Requirements Analysis, System Analysis and Test Case Design.
• Experience in writing SOAP test cases and testing the SOAP UI services using XML.
• Experience in Database testing by using Oracle, MS SQL Server, and Mongo DB.
• Expertise in the entire defect life cycle which includes Defect logging, Tracking, Triaging and closure using different type of testing tools like Version One and HP ALM 11.5.
• Experience in generating the defect report from QC for weekly defect review meeting.
• Prepared Traceability Matrix for Test Coverage using QC
• Used internal web portal for enrollment transactions and checked if the outbound 834’s are generated and validated the generated outbound.
• Exposure to 837’s and 820’s.
• Expertise in documentation using MS-Office Tools (MS-Word, MS-Excel, MS-Access).
• Excellent Analytical, Problem solving, decision making and presentation skills. Can adapt to any newer technology or software at a greater pace. Able to define and fulfill the project’s goals.
• Good experience in automating the Web applications using Selenium Web Driver.

TECHNICAL SKILLS

Testing Tools: Quality Center, HP ALM, SOAP 3.6.1, Selenium Web Driver.

Defect Tracking Tools: Quality Center, ALM, Version One, VSTS

Operating Systems: Windows NT/XP/2000/98/95, MAC.

Application Software: MS-Excel, MS-Word, MS-PowerPoint and MS Outlook, IP Switch WSFTP, Micro Strategy

Languages: SQL, PL/SQL, PEGA PRPC, Visual Basic, Java, Javascript.NetSelenium WebDriver, TestNG

Web Technologies: HTML, XML, JSON

Databases: MS SQL Server, DB2, Oracle SQL Developer, TOAD DB2 6.0., Mongo DB

Application Server: Tomcat, Windows.

Integration Tools: SOAP UI, POSTMAN, Exari Reporting Tool

PROFESSIONAL EXPERIENCE

Confidential, New York

Lead QA

Responsibilities:

• Expertise in testing Artificial intelligence using IBM WATSON.
• Involved in testing Watson speech to text. Convert speech in to test using AI-powered speech recognition and transcription.
• Involved in weekly production deployment for COVID project.
• Efficient in testing customer self-service bot for answering common call center quarries using a Watson-powered virtual assistance on the phone.
• Involved in performing testing in fast paced environment.
• Involved in Effort Estimation, Functional Test Case Preparation, Test Case Execution, and preparation of Requirement Traceability Matrix.
• Interacted with the work stream developers about the requirement.
• Involved in Executing Test case and logging Defects in Rally.
• Analyzed requirements to understand the business needs.
• Functional Test scenarios and Test Case preparation based on business logic and content specifications.
• Interaction with business on daily basis for requirement updates and weekly 1:1 with manager to understand the needs.
• Verification and Validation of the data as per the standards given.
• Reporting bugs for the failed test cases and tracking them on daily basis.
• Interacting with customer in scenario and product backlog review meeting
• Responsible for attending agile safe meetings.

Environment: Rally, Artificial intelligence using IBM WATSON (BOT), MS Excel, agile safe.

Confidential, Tampa, FL

Lead QA

Responsibilities:

• Interacting with customer in scenario and product backlog review meeting
• Used Visual studio to reproduce the bugs by running the failed the unit test cases.
• Provided the testing effort estimates and timely feedback on progress of the testing activities.
• Ensure defect correction as agreed to in the Acceptance Criteria.
• Design and review Test Cases, ensure trace ability to Requirements and ensure execution
• Utilizing standard testing management tool
• Interact with the business stake holders to understand the functional changes and develop test scripts accordingly
• Developed Selenium test cases using TestNG framework.
• Performed Data driven testing using Selenium Web Driver and TestNG functions which reads data from property and XML files.
• Conducting defect triage meetings, develop test cases and prioritize testing activities
• Execute all the test cases and report defects in VSTS, define severity and priority for each
• Defect.
• Carryout regression testing every time when changes are made to the code to fix defects
• Preparing the regression suite for application
• Providing daily status report to the project manager
• Manage testing and ensure adherence to the PwC testing process and use of PwC’s standard testing management tool for requirement traceability, test planning, test creation, test execution, defect management and status reporting.
• Gathering and analyzing complex requirement documents and writing test cases in Google sheet
• Execute Test Cases for the functionalities
• Manage defects utilizing organization standard testing management tool VSTS (includes
• Facilitation of defect review meetings)
• Ensured effects are properly documented and type identified
• Responsible for attending daily scrum calls for status updates or to discuss issues/concerns.
• Extensive experience in all phases of software development life cycle (SDLC) on an
• Implementation of large software development projects.

Environment: Micro Strategy, Visual Studious, Postman, Selenium web driver, Swagger, Jenkins, Agile scrum, Exari Reporting, Dev-ops.

Confidential, Portland, OR

Sr. QA Analyst

Responsibilities:

• Involved in high-paced agile development environment and worked closely with internal groups such as Product Management, Client services and Software development to deliver high quality sprint releases.
• Responsible for writing test plans which enforce the acceptance criteria of features
• Responsible for attending daily standup meetings to discuss on Impediments and Back log items.
• Responsible for attending Bug Scrub meetings and Retrospective meetings.
• Continually integrates the code base with automated builds and functional-level regression tests
• Prepared and executed automation test scripts with Selenium web driver using TEST NG, Maven and Java.
• Connected DBC API with Selenium web driver to retrieve data base information.
• Used Jenkins for knightly build execution and sending position mails and service if build fails to QA team.
• Notified when production is blocked due to errors in development
• Analyzed requirements to understand business needs.
• Developed Test Scenarios and Functional Test Case Preparation based on business logic and content specifications
• Preparation of Requirement Traceability Matrix.
• Prepared the Test Data and Executing the Test Cases in Version One.
• Presented appreciable defect tracking skills during the project tenure.
• Constantly keeping in touch with BA and updating the test cases based on the changes
• Created and executed the test cases for various scenarios, and participated actively in system, integration, performance, and regression testing for every new build released.
• Performed Positive & Negative Testing for system validations.
• Owns QA Health status of releases/projects in SM dashboard
• Responsible for providing the story points for each story card.
• Validated the data is updated correctly in Mongo DB

Environment: Selenium web driver, Maven, MongoDB, Oracle, Version One, Windows7, UNIX, XML, Postman, Swagger, Core FTP, Jenkins, Oracle Fusion, Salesforce, Java, Agile scrum.

Confidential, Arizona

Test lead

Responsibilities:

• Analyzed business requirements, system requirements, and data mapping requirement specifications interacting with client, developers, and QA team.
• Created and implemented Test Plan and Test Strategy Document outlining the scope, objectives, timeline and focus of software testing effort for functional, regression, user acceptance and stress testing.
• Involved in analyzing system specifications, design, development and execution of test plans and test cases for manual and automated testing.
• Developed Selenium test cases using TestNG framework.
• Performed Data driven testing using Selenium Web Driver and TestNG functions which reads data from property and XML files.
• Run script as a batch file through Maven and generated testing report.
• Created automation scripts in SOAP UI using Groovy Script for web services testing.
• Used SOAPUI tool to locate the WSDL file on the internet, create test cases, and execute test cases.
• Worked closely with development and project management teams for effective effect management and verify resolved bugs and track enhancements made to product.
• Worked with source version control tool such as Subversion (SVN).
• Reported the bugs, Email notifications to the developers using JIRA.
• Involved in testing the database and data validation using SQL Queries.
• Provided backend testing for data validation using SQL on Oracle.
• Worked with developer to reproduce the bugs and to resolve usability issues during UAT.
• Created Regression Document to track and report testing activities during each phase of testing, including testing results, test case coverage, required resources, logged defects and their status, performance base lines.
• Participated in Stand-up meeting, walk through meeting, weekly automation meeting with all other QA, weekly assessment meetings with business analysts and developers.

Environment: Selenium Web driver, Jira, ALM, Oracle, HTML, JavaScript, PL/SQL, Oracle Application Server, Windows 7, TestNG, Maven, Quality Center, SOAPUI, SQL, ALM.

Confidential, Scottsdale, Arizona

Sr. QA Analyst

Responsibilities:

• Responsible for gathering the updated requirements
• Created the Test plan, Test Scenarios, Test cases
• Responsible for testing the enrollment application in I-Pad, I-Pad Mini for plan year 2015
• Tested the application when device is online and offline, when the User is in good standing check and not in good standing check.
• Tested the app to make sure it is displaying the plan year data
• Tested the app to make sure the plan year data matches with the portal data for every state and with which the agent is associated.
• We verified the search functionality of the formulary and the pharmacies
• Tested the Sync between ipad and portal when the system is online and process of saving the enrollment.
• Strong knowledge of SOAP UI testing
• Tested different features that are applicable in I-pad according to requirements
• Performed browser compatibility testing
• Responsible for the defect management

Environment: Quality Center, HP ALM, Mobile Devices - I pad (V 2.0, V 4.0, I pad Mini), I Phone, Samsung, Pega Prpc, SOUP UI, SQL Server 2000, MSWord, MS Excel, Windows XP, REST.

Confidential

QA Analyst

Responsibilities:

• Interacted with BSA’s & SME’s to test the production issues for POS and HHT.
• Performed bank settlements testing for VISA and gift cards sales transactions.
• Involved in mapping the requirements to the test cases in Quality Center.
• Worked on ESSBASE application and developed high level scenarios in Quality Center.
• Involved in database migration testing for LPMS.
• Worked on POS Registers, HHT by performing various sales transactions using the tenders as cash, gift card, credit, debit, travels check types.
• Worked on Island Pacific which is a central repository for the entire GSS system to keep track of all the store information like Stock On Hand, Sales Transactions performed on stores, Inventory Management, Purchase Order creation, Receiving, ASN creation, Item inquiry…etc. Involved in analysing the Functional specifications and Baseline requirements for Marketing Enhancements web application.
• Designed test automation frameworks in collaboration with the Testing team and Development teams in HP QuickTest Professional (QTP) and Quality Center (QC) workflow.
• Developed and maintained complex User Defined Functions/Actions to enhance the scripts.
• Created and maintained Shared Object Repositories in QTP for the screens with stable objects. For screens with dynamic objects, objects were defined in script itself throughDescriptive Programming.
• Responsible for setting up Test Data based on Business requirements while running test sets in QC.
• Attended weekly status report meetings.

Environment: QTP, Java, Quality Center 10.0, DB2,SQL Server 2000, MSWord, MS Excel, Windows XP, PL/SQL Developer.