QA Lead Resume

SUMMARY

10.5 Years of Experience in Quality Engineering & Assurance
10.5 Years Experience in Healthcare Business Concepts such as Enrollment, Eligibility, Provider
Networks, Claims Processing, EDI 837 Have experience in ETL testing with complex SQL queries.
Selenium Certified and has hands on VB scripting experience.
Expertise in various levels of testing such as System Testing, System Integration
Testing, User Acceptance Testing and Business Assurance Testing across Health Care domain
Experience in all STLC phases like Requirement analysis, Test Plan, Test
Scenario matrix preparation, Test case preparation, Test Data preparation, Test
Execution, Defect reporting and Test Closure activities
Has led several new line of business projects of project implementation in Waterfall
Have trained and mentored new entrants on project domain concepts and the technical aspects of Health care testing
Strong team player with hands - on leadership, interpersonal, presentation and communication skills in fast - paced growing environment
Have ability to work independently and autonomously with experience exercising mature judgment
Proven track record of successfully leading a 20+ member testing team and being a good team player
Expertise in Evaluating the Internal and External Candidates for recruitments Has worked on vba scripting and developed tools like Unified layout splitter macros to minimize the manual testing efforts.

TECHNICAL SKILLS

Domain Application: TriZetto Facets Test Management Tool HP Application

Database Validation Tools: SQL Server Life Cycle Management (ALM) Management Studio, Interactive SQL, Toad Others Soap UI, winscp, Tidal Schedular

Automation Testing: Selenium Testing (Certified), VB scripting

Other Domain Expertise Application: Perfecto (Mobile Testing), Appian Testing (Provider Credentialing), CORS - Claims overpayment Recovery System, Business Intelligence Reporting, Web portals (Member and Provider Portal, Utilization Management, EXP Macess- workflow, EAM for Medicare Enrollment, Broker commission Systems,NPI crosswalk, Datawarehouse,Integrated Agent Desktop-Call Center Application.

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Resposibilities:

As a Quality Lead I am responsible for leading the end-to-end new Line of Business Implementation testing
Have also led Maintenance work requests project with regular and Emergency releases.
Works on Estimation of long term and short term projects. Responsible for estimating the resources required for complete maintenance work requests in the client account.
Attends the business walkthrough meetings to gather the requirements.
This involved managing the activities in Analysis, Design, Plan approach, defining the test strategy. Plan
Test Schedule and all test activities foreseeing the application readiness and the risks involved
Hands on testing team lead for a team of 25 members at offshore
Conducts the defect triaging call and works on prioritizing defects and coordinating with developers, business and vendors for resolution.
Responsible for sending Test files to vendors and supporting testing in their system. Works on Data Masking wherever needed.
Communicates risks, plans mitigation and ensures deliverables on time with good quality as per client expectation.
Provides status by application and module in the weekly PMO call. Works on Daily, Weekly status reports to higher QA management.
Conducted Application/Process walkthrough to Business to get a sign off on each work item
Conducts meeting for no go and mitigation plans in case there is a risk of meeting the testing timeline.

Confidential

QA Lead

Responsibilities:

Plans resources for each monthly maintenance release team of 25 members
Assigns change tickets to each resource and co-ordinates with the module leads.
Reviews test plan and other test artifacts and ensure quality deliverables to client
Organized cross module training in the complete account to ensure each resource has knowledge on all the modules to break knowledge dependency.
As an Innovation Champion, conducted brainstorming sessions and innovation strategy walkthrough

Confidential

QA Analyst

Responsibilities:

Represented the entire Offshore teams and played the role as a core SME
(Subject Matter Expertise) for the modules involved
Assigning tasks to team members, tracking, guiding and knowledge transfer to team members
Ensured Test schedule adherence and made sure that daily planned progress is met
Share the Daily Status Reports to Onsite
Active participant in daily Defect Review meetings and ensured on the defect fixes
Support the team in critical Test Execution timelines
Knowledge management and training new team members.

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