SUMMARY

• Overall 15 years of IT experience with 4 years of experience as QA Project Manager and 10+ years of experience in the Healthcare domain and 4 years of experience in the HCM Domain.
• Extensive Experience in Test Management, Effort Estimation, Test strategy, Business Analysis, Workday Product & Healthcare Domain testing and also having comprehensive business and technical skills for handling large - scale Projects
• Excellent verbal and written skills, especially presenting findings to both technical and non-technical audiences
• Experience in Onsite-Offshore model.
• Effective in ensuring the delivery of quality product releases on schedule using risk analysis and defect containment practices, test automation, and continuous improvement initiatives
• Skilled in managing offshore QA resources for ensuring timely project completion; developing quality standards through participating in the initial software development stages; validating & enhancing the existing QA strategy
• Gained experience in working on Test Management tools like HP’s ALM, JIRA & SNOW.
• A proven track record in people management.Accuracy and attention to detail.
• Cross-functional team testing strategy, analysis of existing test strategy, gap analysis, and working across teams to mature test integration strategies
• Having experience in managing large size teams with a team size of 20.
• Responsible for revenue forecasting and invoice submission for the respective projects
• Proficient in preparing Test Strategy, Test Plan, Test Schedule, Estimation, and Metrics Reporting
• Monitoring the overall progress of key milestones and sharing the daily/weekly status reports with Clients
• Tracking utilization of the team and Onboarding/Offboarding resources based on the utilization forecast
• Ensuring committed SLAs are met and reporting the monthly/weekly SLA metrics to vendor management
• Taking care of Project Management Reviews, Client Governance meetings, Delivery Review meetings, and Pre-release meetings
• Collaborate closely with development teams to deliver software releases with an ever-increasing level of quality
• Ensure that product teams are informed in all phases of product development, with the perspective of the customer while partnering with product development leadership to drive the process & tooling
• Recruit, lead, mentor, and develop a talented high-performing team of technical Quality Engineers.
• Work closely with Product Management, Development, and Support teams to prioritize assignments and manage risks/issues to ensure successful delivery with high quality
• Responsible for team career: setting goals, defining improvement plans, monitoring CCA progress, conducting performance appraisals and promotion recommendations

TECHNICAL SKILLS

Testing Tools: Win Runner, Quick Test Professional, TFS, LoadRunner, TestDirector, Mercury Quality Center

Languages: TSL, Java, J2EE, Java Script, VB Script, HTML, XML, ASP, JSP, C, PL/SQL

Middleware tools: IBM MQ Series

GUI Tools: Visual Basic, Oracle Developer/2000.

ETL tools: Informatica 9.1

Database: Oracle, MS-Access, IBM Lotus Notes, SOA Technologies. SQL Server 2012

Reporting Tools: Crystal Reports, Business Objects & SQL Server Reporting Service

Server: Oracle Web Server, IIS, Web Sphere, Web logic

Web Designing Tools: Front Page

Microsoft Products: Word, Excel, PowerPoint

Operating Systems: Solaris, UNIX, Linux, Windows7/ 2000/NT/XP, MS-DOS, IBM Mainframe

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia, PA

QA Project Manager

Responsibilities:

• Reviewed the Business Requirement Document to understand the process and write Test Plan and Test Cases.
• Formulate methods to perform Positive and Negative testing against requirements. Conducted
• Unit, System, Regression testing, Integration testing, User Acceptance Testing (UAT) and Data validation Testing for new Data Warehousing/ Reporting solution.
• Executed and managed test cases and reported bugs in Quality Center (QC), Test Director, test management suites for writing test cases, test execution, defect management, defect tracking and Bug Reporting.
• Performed Verification, Validation, and Transformations on the Input data (Text files, XML files)before loading into the target database.
• Involved in analyzing for redundancy and gaps in test cases for each SSR.
• Performed cross browser testing for compatibility checks on IE, Firefox and Safari.
• Performed UI and Functional Testing through Web interfaces.
• Involved in testing of various functionalities that includes blogs, message boards, wiki's and RSS portlets.
• Performed Data Driven testing with multiple test data inputs with QTP and MS-Excel.
• Optimized QTP scripts for Regression testing of the application with various data
• Validated data in between source and target after running mappings by the developer team.
• Observed all data flow in the data warehouse system and verified details
• Ensured the existing data structures had a smooth migration to the new database
• Used Simple and Complex SQL Queries like Joins, Select, and Update for data validation and data manipulation in the new data warehouse environment.
• Wrote SQL queries for validating constraints, indexes.
• Prepared scripts, running tests, Analyzing results in Load Runner 9.1 for Performance testing.
• Hands on experience in collecting several metrics and coming up with corrective measures to be presented to senior management.
• Good knowledge of Financial Products like Derivatives, Equities and Fixed Income.
• Hands on work experience working with an offsite team model; coordinate my own efforts with team members in the off- site team.
• Used Agile testing methodology for achieving deadlines in UAT.
• Developed automated Test scripts using QTP to perform Functional and Regression testing.
• Participated in User Acceptance testing (UAT) and involved in UA test cases, Executed test cases,
• Documenting Defects, Resolved defects and Signing Off from Application.
• Provided weekly status reports to the Project Manager and discuss issues related to quality and deadlines.

Confidential

Primary Offshore Testing Manager

Responsibilities:

• Performed manual testing for both front-end and back-end testing.
• Analyzed Business Requirements, System Requirements interacting with the client, developers, and QA team.
• Reviewed project specifications and worked closely with BA and developers for creating test cases.
• Reviewed and updated the Requirement traceability matrix (RTM) that satisfies all required project test conditions.
• Creating test cases by analyzing the requirements provided by the Business team.
• Linked Requirements to tests & defects as well as analyzed and tested defects in the Quality center(QC).
• Logged defects monitor their status and track them to closure using Jira.
• Executed regression test cases in order to ensure that new code is not causing issues and that defects have been corrected.
• Prepared test closure documents: signoff documents, test completion checklist, and weekly summary reports.
• Updating the test cases after discussions with the business team.
• Raising Tickets in JIRA for the appropriate defects found in the system
• Attending the client calls to gather project testing requirements
• Analyzing user stories and assigning complexity.
• Addressing clarifications on the user stories to the Development team and to the testing team.
• Designing Test Cases on User Stories.
• Reviewing Test Cases and providing suggestions.
• Design, build and maintain story-based test automation script for UI validation as well as for integration validation using selenium web driver with Java, and TestNG.
• Attending Stand up meetings and sync-up meetings
• Taking care of all QA Deliverables like Test plans, Test Closure, Status Reports & other regular testing artifacts.
• Weekly/Monthly Metrics Collection and Submission.
• Responsible for communicating and coordinating with client Teams for UAT support and UAT Test Execution and Data setup.
• Addressing UAT and Pre-production defects for validity reasons.
• Performing Quality Deliverables Reviews.

Confidential

Primary Offshore Workday Support Lead

Responsibilities:

• Understanding the business requirement and Integration Architecture.
• To provide Functional support for the Business process configured by sharing the best practices.
• Responsible for coordinating with the end - users to facilitate various phases of User Acceptance Testing.
• Provided resolution to various account-related issues like resetting passwords, accounts, etc.
• To help the end users with various doubts related to the execution of Core HR Business Processes.
• Develop, test, and deploy integrations required to meet business requirements.
• To Log and resolve the tickets raised in the Client’s tracking tool.
• Created onboarding and changed job business processes.
• To provide Functional support for the Business process configured by sharing the best practices.
• Assisting team in the implementation of Workday. Work with consulting partners on the Conversion tasks, Integration tasks, Security tasks, and Reporting tasks.
• Coordination Onsite-Offshore activities on a timely basis.
• Perform Mass Uploads of various Workday Elements like Cost Centers, Supervisory Organizations, positions, etc. by selecting the appropriate templates with the help of Inbound EIB.
• Creating Fishbone diagrams for all the 106 integrations.
• Creating test scenarios and test cases for 106 integrations.
• Creating test cases for Integrations and also the Business Process
• Provide support for Go-Live Activities.
• Preparing Negative test cases for all the integrations and Business processes

Confidential

Offshore Testing lead

Responsibilities:

• Collected software bugs/errors and interacted with developers and designers to resolve those issues.
• Use JIRA for defect tracking and test reporting.
• Managing the Offshore Team and Supporting the Test Manager in managing the Testing process from project initiation to post-implementation review
• Responsible for Project Delivery from Offshore
• Analyzing and Estimating test efforts for new requests
• Efficient utilization of resources and enabling colleague contribution
• Coordinate defect logging and tracking of fixes for E2E testing.
• Used SBM for business, defect tracking, test result, analyzing the project status, and test reporting.
• Involved in Analyzing the System specification, Design, development, and execution of test plans and Test cases for Manual.
• Analyzed Client requirements and derived test scenarios from the Business Requirement document.
• Hands-on Experience in developing Regression scripts using selenium web driver using TestNG in support of the Automation Team.
• Created and enhanced numerous test scripts to handle changes in the objects, in the tested application’s GUI, and in the testing environment using the selenium web driver.
• Used Share point for business, functional, test requirements, Test case, design steps, test execution, test result, analyze the project status and test reporting.
• Analyzing and Estimating test efforts for new requests
• Efficient utilization of resources and enabling colleague contribution
• Test data preparation and validation.
• Identified defects, and logged defects in the Quality center
• Executed regression test cases in order to ensure that new code is not causing issues and that defects have been corrected.
• Documenting test evidence screenshots.
• Attending the client calls to gather project testing requirements
• Analyzing user stories and assigning complexity.
• Addressing clarifications on the user stories to the Development team and to the testing team.
• Designing Test Cases on User Stories.
• Reviewing Test Cases and providing suggestions.
• Design, build and maintain story-based test automation script for UI validation as well as for integration validation using selenium web driver with Java, and TestNG.
• Weekly/Monthly Metrics Collection and Submission.

Confidential

Offshore Tester

Responsibilities:

• Wrote application test cases, test scenarios, test scripts from business, and functional requirements.
• Use Test Director and Quality Center for business, functional, test requirements, Test case, design steps, test execution, defect tracking, test result, analyze the project status, and test reporting.
• Perform manual testing according to the complexity of the application as a part of functional and system testing.
• Involved in Requirement Gathering.
• Understand functionalities and formulated Test approach
• Interacted with Developers and acted as a SCM coordinator in Client location
• Perform System Testing, Regression and UAT for the projects.
• Prepared knowledge transition documents for the application.