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Senior Qa Analyst Resume

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San Bruno, CA

SUMMARY

  • 7+ years of Experience in IT industry wif Emphasis in Quality Assurance testing and good knowledge of SDLC in testing.
  • Expert in developing test plans, test cases, test data, test checklist, defect tracking and reporting.
  • Experience wif Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator "Device anywhere" "Perfecto".
  • Experience in running teh different kind of manual & automated batch processes (EOD-End of Day, SOD- Start of Day) for conducting batch testing
  • Experience in preparation of different types of test cases for SWIFT Interface.
  • Experience testing mobile applications on iOS, iPhone, iPad, Windows Phone 7 and Android
  • Experience in working wif well-defined Quality Assurance Process in govt. organizations.
  • Experience in Adhoc testing, Integration Testing, retesting, Regression Testing, Positive and Negative Testing on Trading Stocks, Options, Mutual Funds, Account Summary, Quotes, RDC and Transfers.
  • Good experience in testing and implementation of Web Services.
  • Experience in test automation tools like HP Quick Test Pro (QTP/UFT), ALM/Quality Center.
  • Strong Functional knowledge and testing experience in teh domain of Anti Money Laundering (AML) for Banking and Financial, insurance applications.
  • Expertise in Test management tool Quality Center for Managing Test cases, Executing, Defect tracking and reporting.
  • Experience in Project management tool 4sight for Managing Client requirements, Test cases, Executing, Defect tracking and reporting.
  • Manual Testing experience involves Test Planning, Test scenario creation, Test case writing, Test data creation using MS Excel, SQL and Perl, DB validation, Defect reporting wif Test and Defect management in TFS/Quality Center/Test director
  • Good experience in UAT testing & Pre UAT testing at client end.
  • Experience in working wif CDMA and GSM Technologies.
  • Expert in back end testing using Teradata, SQL Server 2005 & 2008, ORACLE, Toad on Oracle/SQL database tables.
  • Experience in creation/edition of JCL's in file manager/DB2 databases and running different jobs to recreate teh test data in mainframe.
  • Experience in working wif Control-M job scheduler/Batch schedule designer
  • Tested and coordinated mobile applications in both Native and Web environments and validated teh mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, iOS SDK etc.
  • Experience in working wif BIG Data applications using HDFS, Map Reduce, Hive, PIG & Sqoop.
  • Extensive experience in Black box, White box, Gray box, Green box testing of different types of applications.
  • Very good at various levels of testing like Functional, Integration, Validation, Regression, User Acceptance and Data Integrity.
  • Experience in case creation flow for suspicious customers, creating different type of complex rules, several data transformations in Anti Money Laundering (AML) product.

TECHNICAL SKILLS

Testing Tools: Quick Test Pro, LoadRunner, ALM/Quality Center, Test Director, Jira, Visual Source Safe, Visual Intercept, Rational Clear Case, Clear Quest, Visio, Rational Robot, Rational test Manager, TFS, Visual Studio Test Professional 2010 (VSTS), Microsoft Test Manager 2010 (MTM), Requisite Pro, Serena TeamTrack

Database: Access, Oracle 9i/10g, SQL Server 2005/2008, DB2

Platforms: Windows XP/2000/NT, Linux, UNIX, Mac OS

Mobile Devices: Blackberry (Curve, Storm, Bold, Torch), HTC, Samsung, IPhone, IPAD

Mobile Operating Systems: Windows mobile, Palm OS, Android, IOS, Blackberry OS

Business Applications: Microsoft Office Suite - MS Word, Excel, PowerPoint, Outlook

Software: Microsoft Office Suite, MS Project, Drupal, Flash, Dreamweaver

PROFESSIONAL EXPERIENCE:

Senior QA Analyst

Confidential - San Bruno, CA

Responsibilities:

  • Worked wif POS System and involved in testing functionalities related to sales tracking, POS scanning, Store ISP, ordering forecast, adjustments, custom retail price and promotions in POS
  • Review and understand requirements related to POS (Point Of Sales) systems designed by Third Party Vendors like Retail Information System.
  • Used TFS as Test management tool.
  • Estimate effort for teh test activities.
  • Worked wif mobile app IOS and Android native application.
  • Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc.
  • Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of teh Application on iOS, Android, Blackberry OS, Windows OS operating systems.
  • Enhanced QTP/UFT script using recovery scenarios for error handling.
  • Inserted Check Points to check teh broken Links, Text, and standard properties of objects using QTP/UFT
  • Worked wif iOS, Android, WP7 and BlackBerry mobile platforms simultaneously.
  • QXDM tool used to capture logs while executing test cases
  • Worked wif three mobile applications simultaneously: iOS (iPhone & iPad), Android and WP7
  • Entering and managing defects to completion using TFS
  • Used HP ALM/Quality Center to report and track bugs and impediments.
  • Used HP ALM/Quality Center to store all testing results, metrics, implemented Test plan Document, created Test Cases, Defect Tracking & Reporting.
  • Exported Test Requirements and Test Cases from Excel and Word to HP ALM/Quality Center.
  • Involved in Defect Reporting, Analyzing, Tracking and Report Generation using HP ALM/Quality Center and JIRA
  • Worked wif developers to resolve Issues and Production Incidents using HP ALM/Quality Center
  • Involved in creating output values using QTP/UFT
  • Amazon Web Services (AWS) cloud and data test
  • Verify test results on Database testing using query skills using SQL and validation
  • Identify, Log and follow-ups on all defects found during testing by using TFS.
  • Performed mobile handset testing using iPad, iPhone, Android handsets.
  • Generating test progress reports.
  • Performed functional testing of individual modules Easy Access application on iOS, Android, Blackberry OS, Windows OS operating systems.
  • Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
  • Responsible for tracking and closing defects using Rally during SIT/UAT
  • Providing on new Point of Sale functions to production support team.
  • Used TFS for test documentation management and defect tracking.
  • Executed test cases and reported defects using Microsoft test manager
  • Also Involved in Mobile Computing testing wif Windows, and Android apps essentials including cross-browser testing using UI framework.
  • Report teh test progress and teh test result to teh stakeholders.
  • Involved in Integration, Regression, Functional and End-to-End testing on store and merchandising applications that interface wif POS
  • Design and maintain test plan, test case, authored and ran tests using Test Manager
  • Developed and executed test cases and test Scenarios and followed-up defects using TFS.
  • Ensure applicable Test and Defect management process and best practices are followed.
  • Designed and maintained test schedules, test plan, test strategy, test assignment documents for various testing activities (using SharePoint and Microsoft Test manager)
  • Executing test cases and creating defects on Microsoft Test Manager (MTM)
  • Wrote and modified required UNIX scripts and other SQL validation scripts for Oracle and writing scripts in SQL to validate teh outputs analyzed test results and creating performance evaluation reports.
  • Prioritize testing priorities based on business risk, Access testing assets anytime; anywhere via a browser interface using TFS.
  • Tested teh mobile applications in both Native and Web environments and validated teh mobile application functionality on physical smart phone hardware devices and virtual device emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, iOS SDK etc.
  • Handled defect management using Microsoft Test Manager
  • Comprehensive experience wif agile testing process using SCRUM.
  • Tested POS application that displayed information upon scanning or manual barcode entry such as teh description and retail price of teh merchandise and type of customer payment Conduct Agile Scrum meetings to discuss project progress and plan
  • Performed Functionality testing during teh various phases of teh application and analyzed teh results using QTP/UFT.
  • Performed data driven testing and parameterization using vb script in QTP/UFT.
  • Functionally validated Web Services delivered in SOAP XML format as provided in specification document.
  • Executed automated test cases in TFS

Environment: Windows, HPQC-ALM, SQL, TFS, MTM, Rally, QTP/UFT, XML, UNIX, Linux, Soap UI, VBScript, Java, Agile, Oracle, Android, Mobile Devices for IOS, Blackberry, Perfecto Mobile

Sr. Test Engineer

Confidential

Responsibilities:

  • Executed test cases developed by self or peer. Compared and analyzed actual to expected results and reported all deviations for resolution performed All phases of end-to-end testing which includes Smoke testing, Functionality testing, Integration testing, Regression testing, back end testing etc.
  • Wrote SQL queries for data Validation
  • Used ALM/Quality Center to developed test cases in Test plan module and executed test cases in Test Lab Module and logged teh defect in defect Module
  • Use California MMIS Mainframe system to submit claims, collect test data, and access different software environments.
  • Created automated test scripts and Performed Functionality testing in teh multiple phases of teh application and analyzed teh results using Quick Test Pro (UFT/QTP).
  • Involved in User acceptance testing (UAT) of teh application.
  • Tested teh ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)
  • Involved in writing detailed test cases and executed test cases in ALM/Quality Center.
  • Primarily responsible for Android mobile app functional validation, data validation and API testing using Advanced REST client, JSON validation
  • Tested Mobile Web and Mobile Native applications on iPhone, iPad, Android, Windows Mobile, iPod Touch and PC client by testing manually and using Automated Test.
  • Performed various types of testing on Mobile client applications across iPhone, Android, Blackberry and Mobile Web.
  • Test planning for iOS/Android mobile applications.
  • Validated teh mobile application functionality on physical smart phone hardware devices and virtual device emulators that include Device Anywhere and Perfecto Mobile
  • Created and maintained reusable Actions in Device anywhere for mobile application.
  • Performed Shell Scripting and PL/SQL programming to resolve business problems of various nature
  • Performed Database integrity testing by executing complex SQL Queries
  • Involved in testing teh EDI Transactions 270/271 & 276/277 for teh HIPAA mandate
  • Extensively used various joins and keys for accessing data in teh database
  • Worked on preparation of test scenarios, test cases and data preparation for teh ICD-10 transition.
  • Worked on MediTech, e/PREMIS, McKesson, 3MScripts, and All Scripts.
  • Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
  • Conducting testing for implementation of ICD 9 & ICD-10 mapping and crosswalk analysis.
  • Entered and verified test cases for ANSI 5010 / ICD 10 implementation.
  • Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
  • Created different providers and members through FACETS.
  • Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting teh test results
  • Development of SQL queries as per teh request from teh business team in SQL server.
  • Verified teh application's functionality on different Configurations by performing Configuration Testing and Security Testing. Tested XML request and responses using SOAP UI
  • Discussed teh EDI related issues wif development team and resolved teh issues. Created and tested scenarios using positive and negative test data.
  • Modified and maintained test cases wif changes in application interface and navigation flow.
  • Responsible for testing of different Medicare Benefit terms and Programs according to Configuration library.
  • Involved in testing a claim processing system for teh healthcare management client system. It allowed teh user to inexpensively capture information regarding patient, summary of medical history, symptoms (ICD-10 codes), and treatment (CPT).
  • Used Test Director for bug tracking and reporting, also followed up wif development team to verify bug fixes, and update bug status.
  • Automation test wif UFT/QTP record and playback, data driven teh scripts.
  • Validate web services using SOAP UI.
  • Perform functional, regression and UAT testing for multiple releases on Enrollment, Member Services and Correspondence modules.
  • Worked on Members, Providers, Claims, Configuration and Payment Modules of Facets 4.81.
  • Tested teh HIPPA EDI, 820, 834, 837/835 transactions according to test scenarios and verify teh data wif FACETS on different modules.
  • Testing of EDI X12 820 and 834, 835 Transaction sets for enrollment and claims processing
  • Validated teh 837 claims, secondary claims and member data base.
  • Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
  • Analyzed teh Facets Requirements/BRD's/Gap analysis, tan prepared test scenarios and test cases.
  • Conducted Validations for different FACETS modules Providers, Claims and
  • Create Defects and manage teh lifecycle of defects using ALM/Quality Center.
  • Tested web applications in a variety of browsers and involved in black box testing for both SQL and NOSQL databases
  • Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
  • Performed Database testing (Data Warehouse / ETL) on ETL validating data in Sources/Targets
  • Created different providers and members through FACETS.

Environment: TRIZETTO Facets, Edifecs transaction Management, Para soft, HIPAA EDI, HP ALM/Quality Center 10.0, Microsoft visual studio shell, Ultra edit compare 8.5-0-1025, Microsoft SQL server 2008 R2( SQL server management studio), Microsoft out Look, Microsoft Office communicator 2007 R2, share point, Web service, SOA, ETL, Informatica, Data Warehouse

Confidential

Sr. QA Analyst / Engineer

Responsibilities:

  • Wrote Manual Test cases for POS based on Functional and Business User Stories.
  • Wrote SQL Statements and verified teh values in teh Merchandising System against POS UI.
  • Wrote Automation Scripts for POS UI, using QTP for Functional and Regression testing based on User Stories.
  • Executed automated test cases in QTP through ALM/Quality Center and reported defects in Serena Team track.
  • Created automation scripts in QTP and made a suite of scripts when needed.
  • Interface wif client business analysts, users to define and to document teh testing scope and functional requirements for teh POS store applications.
  • Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout teh STLC.
  • Actively participated Agile and scrum meetings, review and developed test scenarios.
  • Gathered requirements for teh integration of POS system wif teh supply chain system
  • Followed Agile Methodology to emphasize on real time communication over written documentation.
  • Involved intestingWebservices and XML wif tool called ‘SOAP UI’
  • Worked wif three mobile application simultaneously: iOS, Android and WP7
  • Created and executed Order fulfillment test cases for end-to-end Online Cart/Check-Out module including Order Workflow, Tax Calculations, Shipping cost, Order Reviewing, User Accounts, Email Confirmations, Order Status, Etc.
  • Documented Test plans, Test Cases and decided schedules for Test Case execution
  • Conducted regular project meetings calls wif onsite and off shore Team
  • Experienced DWH and BI tester/QA Analyst wif strong background in design, development, and support of databases and information products as well as data analysis / reporting / Testing
  • Good experience in Cognos & Business Objects Reports testing
  • Written complex SQL queries for validating teh data against different kinds of reports generated by Business Objects.
  • Extensively used Informatica power center for extraction, transformation and loading process
  • Involved in data Warehouse testing by checking ETL procedures/mappings.
  • Complex test scenarios were designed for iOS, Android and WP7 according to each OS
  • Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc...
  • Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during teh releases and interacted wif teh developers to resolve any technical issues
  • Tested teh various Service Oriented Architectures (SOAs), REST service validation and spanning across various web services using SOAP and WSDL across various applications
  • Worked on a E-Commerce Web-based application accessed by potential customers for all teh different offerings
  • Implemented Test Management tool HP ALM 11.0 (Quality Center)
  • Implemented Functional Test Automation wif HP Unified Functional Testing (UFT/ QTP ) software
  • Responsible for requirements gathering, analysis, detailed process flow design, user acceptance testing and rollout of new modified feature functionality deployed on teh E-commerce website applications
  • Performed manual and functional testing on various parts of teh application and used Sales force tool for offshore defect tracking and QC for onsite defect tracking

Environment: s: Java, MS SQL Server, QTP, POS, HP Unified Functional Testing (UFT/ QTP ), Hp ALM ALM/Quality Center 11.00, J2EE, Power Point, MS Project, ALM/Quality Center, SQL, E-commerce, Android, iOS, Device-Samsung Galaxy Tab 10.1, Vizio, iPAD, iPhone

Confidential, Enfield, CT

Sr. QA Engineer

Responsibilities:

  • Developed Test Plans, Test Cases to test teh Screens and workflows for Quality Assurance.
  • Involved in preparing teh Automation Design document, identifying teh test cases to be automated for Regression Testing using QTP.
  • Comprehensive experience wif agile testing process using SCRUM.
  • Preparation of Requirements Document, AGILE Story cards, etc.
  • Performed Functionality testing during teh various phases of teh application and analyzed teh results using QTP.
  • Involved in Device Testing - Android- Samsung Tab Galaxy 10.1, Asus and Vizio, iOS- iPAD, iPhone and Nexus.
  • Facilitated on site requirements gathering efforts for implementation of clients Life and Annuity products specifically related to their Policy administration systems New Business, Underwriting, Servicing, Billing/Collection and Claims domains.
  • Accumulated system requirements from Workmen's Compensation and Life and Annuity groups through surveys and interviews
  • Tested validity and integrity of teh calculation engines for Deferred Annuities, Past Services Pension adjustments.
  • Designed and maintained test cases manually in excel spreadsheet and stored them on SharePoint for tracking purposes.
  • Used Microsoft Test Manager (MTM) for creating and documenting Test Plans and Test Cases lined wif Requirement
  • Used MTM and MS Excel for Test Repository, defect tracking and reporting.
  • Investigated software bugs and interacted wif Dev team to resolve bug issues using TFS
  • Effectively involve in logging bugs, reviewing solved bugs and analyzing test result using TFS
  • Import test cases from excel/word to Microsoft Visual Studio Team Foundation server
  • Experienced in PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center
  • Performed data driven testing and parameterization using QTP.
  • Involved in creating output values using QTP.
  • Experience in user accepting testing and UI testing for Android Mobile applications
  • Reviewed extensive SQL Queries wif complex multi-table joins and nested queries.
  • Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
  • Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on teh oracle database.
  • Created and executed scripts manually for Functionality testing
  • Executed test cases through ALM/Quality Center and reported defects in QC.
  • Conducted GUI, Backend, Data Driven and Security Testing.
  • Developed and executed test cases test Scenarios and followed-up defects using ALM/Quality Center.

Environment: NET, SQL, Agile Methodology, MTM, TFS, Internet Explorer 8.x, Oracle, Quality Center, Power Point, MS Project, SQL, Windows, UNIX, IVR and TOAD, Android, iOS, Device-Samsung Galaxy Tab 10.1, Vizio, iPAD, iPhone

Confidential, Whippany, NJ

Sr. Test Analyst

Responsibilities:

  • Planning all teh testing activities (Test Planning, Test Estimation and scheduling of QA activities, Test Strategy, Test Case Design, Requirements Traceability matrix, Review, execution and Reports)
  • Tested teh UI of teh end product on mobile, PC, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
  • Requested different versions of iOS, Android and Blackberry mobile devices
  • Worked wif java based applications and C++ simultaneously: iOS and Android
  • Gathered requirements for teh listed options Risk management system, specifically for index options Risk management spreadsheet. Defined requirements for product control and Risk management end of day feeds.
  • Planning and execution of Installation Testing, Smoke Testing, Functional Testing, Regression Testing, Integration Testing, System Testing, usability testing, Compatibility Testing, Performance Testing and security testing.
  • Executing teh test cases (manual and automated) and reporting teh bugs in Mingle and QC/ALM.
  • Worked wifbusinessusers through acceptance testing of all investment product data including all Basel-related data,marketdata, as well as relatedmarketriskandcreditrisk
  • Proficient knowledgebase and related concepts regardingCreditRisk andMarketRiskacross all investment products
  • Determination of bothcreditRisk andmarketrisk
  • Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
  • Document requirements for new loan application for theCommercial Lendingdivision
  • Responsible for testing teh mortgage and home loan origination system. Exported Manual test cases into ALM/Quality Center and maintained teh same in teh Test Plan module.
  • Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, iOS etc.
  • Perform Integration Testing wif third party vendors for Banking applications (Loans /Mortgages)
  • Performed software web testing for multi-family lending groupcommercial loanorigination packages.
  • Publishing teh application in production for all platforms (Android, BlackBerry).

Environment: Oracle 10G, Java, .net, ALM/Quality Center, Quick Test Pro, HTML, UNIX, Emulator like Device Anywhere, perfecto mobile, Android SDK, Windows Mobile SDK, IOS, Blackberry OS, Android OS

Confidential, Dallas, TX

QA Analyst

Responsibilities:

  • Created and managed system testing schedule
  • Provided test team status reports on weekly basis to teh project manager.
  • Tested manually as per teh specification documents.
  • Involved in preparing teh Automation Design document, identifying teh test cases to be automated for Regression Testing using QTP.
  • Conduct Agile Scrum meetings to discuss project progress and plan
  • Preparation of Requirements Document, AGILE Story cards, etc
  • Performed Functionality testing during teh various phases of teh application and analyzed teh results using QTP.
  • Created VB test scripts for functional and regression testing using QTP.
  • Experience wif recovery scenario in QTP.
  • Designed flexible project foundation enabling rapid implementation of e-commerce website capabilities
  • Inserted Check Points to check teh broken Links, Text, and standard properties of objects using QTP
  • Developed and executed test cases and test Scenarios and followed-up defects using Test Director.
  • Performed Integration, Blackbox testing, System testing and Regression testing.
  • Enhanced test scripts using various utilities provided in WinRunner like verification points, parameterization for testing multiple data input.
  • Performed data driven testing and parameterization using QTP.

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