SUMMARY

• Over 11+ years of IT experience in Software Quality Assurance on different platforms and environments.
• Experience in all aspects of the Software Testing Life Cycle, with specific focus on Quality
• Proficient in Analyzing Business/System requirements documents and use cases.
• Extensive experience in Black Box Testing (Functionality testing), Front End Testing (GUI Testing), Integration testing, System Testing and Regression Testing in Client/Server and Web based applications.
• Extensive understanding of Software Development Life cycle (SDLC).
• Experience in Iterative methodologies and Agile processes, as well as Waterfall process.
• Competence using automated testing tools, which includes utilizing the Selenium with python.
• Proficient in writing SQL Queries to retrieve data from SQL Server, Oracle Databases to verify and validate data.
• Skilled in testing Finance, E - Commerce, Web and Client-Server applications.
• Extensively used all the modules of Quality center (QC) to write the Requirements, test cases in Test Plan, execute the tests in Test Lab, logged the Defect and view/print the various Reports.
• Experience in analyzing functional specifications and writing detailed Test plans, test procedures, execution of test scenarios, analyzing the actual results against the expected results, creation of test data and automation of Test cases.
• Possess strong communication and interpersonal skills, collaborative team player and performs well both independently and in a team environment.
• Forms relationships with Developers, Business Users, Project Manager, Prodcut Owner, Management and Clients in order to manage progress and resolves issues in a timely manner.
• Extensively used Share point to manage documentation for Requirements, Bug tracking reports, Release notes, latest build on QA, QC and prod environment.
• Ability to work well independent as well as with the team.
• Have experience in working 100% virtually and Co-ordinate with QA team / Developers / BA’s / SMEs / Scrum tem while working virtually.

TECHNICAL SKILLS

• Manual testing
• Visual studio
• HP Quality center
• Selenium
• SQL (intermediate)
• HTML
• TFS (Team foundation server)
• Google Analytics
• Bugnet Linux (basic commands)
• Scrum/Agile
• JIRA
• Test Rails

PROFESSIONAL EXPERIENCE

Confidential

Lead QA Analyst/Business Analyst/ Associate Product Manager

Responsibilities:

• Extensively used JIRA as defect management tool for execution and log the defect, Creating tasks and user story traceability.
• Implemented Agile/Scrum across two technology teams
• Worked with Client/BTA/Product Owners/ Development team in refinment meetings to go over requirements.
• Worked in Agile environment by attending story grooming/Project Planning session.
• Participated in Product review requirements with Product team to analyze any gaps
• Ran query in DB to validate if data gets written correctly in Database.
• Test Mobile applications and Messenger to validate the functionality.
• Participated in data Configuration to make sure correct data set up in test environment.
• Extensive cross browser testing on QA/Dev environment as well as production environment post deployment.
• Experienced with REST/SOAP and API Testing.
• Documented Issues using JIRA providing specific information, Describing the incident and how to replicate it.
• Worked as BA/ Product liaison to cover for team’s time off, Updated Requirements in JIRA
• Created new Sprint for team and Closed sprint to mover to Next Sprint
• Performed necessary research to fully understand the business issues, find possible solutions and support the development of innovative solutions.
• Worked collaboratively with business and technology stakeholders, planning and conducting working sessions to elicit, analyze, translate, and document business requirements and identify business needs.
• Documented user stories, acceptance criteria, test cases, and Test data requirements
• Created Automation test in Visual studio code using Java Script,

Confidential

Quality Assurance analyst

Responsibilities:

• Provide daily reports of progress to upper management based on updated available capacity, number of tasks and hours, work ending forecast date and number of tasks completed withing the last 5 days.
• Facilitate daily stand-ups, estimation meetings, backlog grooming meetings, bug triage meetings, sprint planning meetings, sprint retrospective meetings.
• Promote structure and process to become more efficient
• Coach team members and overall team on the Agile process
• Provided Demo/hand off to UAT team
• Developed and executed manual test plans/test cases for ELD devision
• Met with Product owner on weekly basis to identify gaps in requirements for new project.
• Executed integration and regression test to verify window bases and web bases products are in sync.

Confidential, IL

Lead Quality Assurance Analyst

Responsibilities:

• Working on Microsoft CRM (Customer Relationship Management)Software Application as Internal software as well as integrated website.
• Involved in Test Planning with Team lead and testing team.
• Developed Test plan and test strategies.
• Attended Requirement walk thru with BA, PM, Test lead and Business Users.
• Managed and performed all phases of Testing for assigned components ensuring test plan and test cases are completed and compared with Business Requirements.
• Involved in data Configuration to make sure correct data set up in test environment
• Documented and communicated test results to the QA team lead and the development team.
• Thoroughly used Test rails to write or update test suite
• Extensively used Quality center/ TFS as defect management tool for execution and log the defect.
• Written basic SQL queries to run back end testing to ensure data has captured correctly from front end.
• Responsible for Carry out all the Tested Console application to run back end process
• Quality Assurance activities for all deliverables, so that code and test results are delivered without defect.
• Worked in both Agile and waterfall methodology.
• Responsible for Carry out all the Quality Assurance activities for all deliverables, so that code and test results are delivered without any defect.
• Created Data driven test to validate the scenarios with different test data.
• Using Selenium with RIDE to create automation test script, executing it in Jenkins.
• Performed functional, regression, Integration, System and end to end testing.
• Actively participated in UAT testing.
• Worked closely withProject leads and Product Owners to confirm that test deliverables are completed and accurate as per Compliance.
• Participated in UAT war-room meetings to support UAT after each sprint.
• Created test cases for Mobile testing and executed them using Chrome mobile plug-ins.
• Participated in Product review requirements with Product team to analyze any gaps.
• Used Scrum Poker to story point User story to estimate features for the sprint and Agile manner.

Confidential, IL

Lead QA Analyst

Responsibilities:

• Tested conversion of “Citi lock box” to first data lock box
• Verified and updated Business Require Docs as needed.
• Write Test cases from Business Requirement Docs.
• Reviewed client’s testing process to identify gaps.
• Performed functional, regression and end to end testing for each box
• Have tested window base application through Manual testing.
• Documented gap findings and proposed appropriate solutions to the management team.
• Created a testing tracker to verify that test scripts are being executed properly.
• Participated in test case review, defects review meetings and requirements walkthroughs.
• Verified that defects are being documented in Share Point and escalated based on severity.
• Worked closely with client project leads to confirm that test deliverables are completed and accurate.
• Mentored and coordinated 10 off-shore resources.
• Worked with Management and Development team to improve the testing process.
• Trained new testers on several testing activities including backend validations.

Confidential, IL

QA Analyst

Responsibilities:

• Managed a team of functional testers responsible for test case creation and defect reporting.
• Met weekly with the team to report the testing progress and to make sure that deadlines are met.
• Trained team members on following test methodology including proper test creation and execution.
• Interacting closely with the developers, Business analysts, testers for testing the application
• Experience in leading status calls, leading defect review calls, training end users supporting other testers while testing the product
• Created new system test scripts from FSDs and BRDs using Quality Center.
• Conducted meetings with client leads to review test cases created by the team.
• Work closely with business analysts to verify new requirements and change controls to guarantee the effectiveness and correctness of test cases
• Worked closely with business analysts to verify new requirements and change controls.

Confidential, IL

Sr. QA Analyst

Responsibilities:

• Write test plan and test case from Business Requirements Documents.
• Created Traceability Matrix using Optimal Trace - Requirement management tool
• Executed test script for and E-Commerce web application through manual testing.
• Extensively done Functional, Front End (GUI), Integration, Regression, end to end testing on intersystem such ase-Commerce, Order management system, Inventory management system, Finance and other like wholesales data system.
• Executed test script for various an application through manual testing.
• Analyzed critical test script and scenario to do positive and negative testing.
• Used CARS workbench as Defect tracking tool to trace the defects.
• Have worked on multiple Projects/ applications simultaneously using Scrum agile, Waterfall and V methodologies.
• Used Capture professional to take the screen shot and video to resolve an issue and to easily communicate with developers and team members.
• Executed Script usingSOAP UI for web services testing.
• Created Decision Matrix to Map the test cases to Functional Requirement.

Confidential, NJ

QA Analyst

Responsibilities:

• Responsibility for above two projects are included as all other projects.