SUMMARY

• Currently working as QA Lead for a retail energy - based organization with over all 14 years of software industry experience across various domains with different technologies implemented across multiple projects. Extensive noledge of software design life cycle and database testing procedures.
• Experience in extracting data from Oracle and SQL servers using complex queries.
• Skilled in Analysis, Design and Developing test cases for SQL objects verification and testing.
• Identified teh time-consuming manual processes and replaced with teh automation process by increasing teh efficiency within teh team skills.
• Scaled up to teh current industry standards by aligning with teh development and operations team and implementing teh DevOps and CI/CD practices.
• Good experience in automating functional test cases using automation tools like TOSCA and API testing using SOAP UI.
• Involved in utilizing teh AWS applications including creating EC2 instances, configuring S3 storage, Enabling SQS and focusing on high availability and fault tolerance features
• Experience in Agile Scrum methodology was coach for teh organization to implement teh scrum in projects. Experience with TDD, Behavior Driven Development and Automated Testing Frameworks
• Evaluated teh existing tools and recommended teh appropriate test management tool by reducing teh spent by 30% on teh test management tools.
• Adopted to a stringent and result oriented test practices by ensuring teh defect slippage to teh production is less than 0.5% of teh organizational standards
• Focused more on defect prevention activities by shifting left rather spending on defect detection activities.
• Increased teh process-oriented utilization of teh test management tool by 20% across teh organization by training teh teams and explaining teh benefits of appropriate usage of ALM tool.
• Optimized teh license utilization of teh tools by reviewing teh configuration settings with teh best practices from teh industry.
• QA Lead: 8 years of experience in testing teh software applications of various domains like retail, energy & utilities, automobile and health care and managing both manual and automation teams
• QA Automation: 2 years of extensive testing on SOAP and REST calls using SOAP UI, automated regression suite using TOSCA and exposure to automation tools like SQL Developer and TOAD
• Test Centre of Excellence Consulting: 3 years of experience in external consulting by driving teh quality initiatives at on-site and experience as a scrum master
• Tool Support Role: Played role as administrator for ALM (Application Life Cycle Management) and Rally Dev (Agile Project Mgmt. Tool).
• Pre-Sales Activities Role: Conducted TCoE workshops to bring teh awareness of industry best practices to teh clients, prepared RFPs, proposals and RFI’s.

TECHNICAL SKILLS

Languages: Visual Basic, SQL

Documentation Tools: MS Word, MS Excel, MS Project

Version Control Tools: Visual Source Safe 6.0

Test Management Tools: ALM12.2, RallyDev, JIRA, Bugzilla

API Testing Tools: SOAP UI and postman

Automation Tools: TOSCA, Selenium

Quality Frameworks: TCoE, ISO 9001, CMM, CMMI, TMMI, ISO 27001

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

QA Lead

Responsibilities:

• Determining and authoring teh most appropriate testing strategy for projects within teh constraints and operational requirements of teh organization. Created Integration scripts and System test scripts.
• Created SQL queries to extract teh data from teh database and to check teh data flow through teh frontend and backend. Performed webservices testing using SOAP UI Pro for teh SOAP and REST calls.
• Perform Manual, Automation and Functional testing, DB Testing, Regression testing, and Black Box Testing.
• Preparation of test data by extracting required data from teh database through joins and other complex queries.
• Worked on continuous Integration model for all products, includes complex integration of process
• Assuring that testing is conducted in accordance with teh test strategy defined
• Developed detailed test plans, specifications and test procedures as required based on risk and prioritization and ensures they integrate into QA&C work packages and overall project requirements
• Validated that all project requirements are sufficiently covered by teh test scope and that a requirement traceability matrix has been prepared. dis includes both functional and non-functional testing
• Managed access rights and customized SharePoint for teh project requirements.
• Conducted an assessment on infrastructure needs for QA tools and ensure upgradation of tools to latest versions in elaboration with external vendors (Micro Focus) & internal infrastructure teams.
• Provided guidance, coaching & training to project teams on TEMPeffective utilization of QA tools.
• Developed excel based test summary reports supported with macros by pulling teh data from ALM
• Guided team in identifying teh appropriate tool for teh API testing and make sure API testing is being performed with complete coverage. Identified teh regression suite and developed teh automation scripts in TOSCA

Confidential

Test Lead

Responsibilities:

• Requirements gathering, Scoping, planning for applications.
• Creation and execution of Test plan, understanding documents, Test scenarios and Test cases.
• Creation of regression test beds for teh Risk applications.
• Estimate and provide target milestone dates for all teh three streams (Manual/Automation/Performance testing). Extracted test data with complex SQL queries from teh database.
• Performed functional database testing along with teh exhaustive explanatory testing.
• Identify, coordinate and obtain access requirements for Application/Tools/DB instances/Project Repositories.
• Maintain, Publish Query Log and Ensuring all teh queries are addressed and closed.
• Identify test data requirement, Obtain Test Scenario/ Test Case sign off from teh Application Team.
• Identify Test Readiness - Deployment, Test Schedule, Test Environment etc.
• Defined Metrics and Measurement Framework.
• Developed dashboard and provided required trainings on teh collection of metrics data to teh project teams
• Evaluated Test Management Tool (JIRA) and provided recommendations for teh efficient usage of teh tool
• Implemented Scrum practices for teh project and provided trainings on Agile methodologies to teh project teams. Defined process for Defect Management and implemented Defect Life Cycle.

Confidential, Los Angeles, CA

Test Process consultant

Responsibilities:

• Performed AS-IS assessment to identify teh gaps in test processes.
• As a part of assessment conducted interviews to teh identified personal.
• Did reviews for project documentation and process documentation.
• Conducted surveys to gather data for analysis.
• Did analysis on all identified gaps and provided recommendations for continuous improvements.
• Provided recommendations for improvements in various test areas.
• Provided QA strategy for establishing test process for migrating applications from legacy system to teh new system. Given Road Map for implementing recommendations.
• Performed migration testing with given best practices.
• Validated exhaustive data mapping with respective to front end application and database as part of regression testing. Validated applications single sign-on systems.

Confidential, New Jersey

Test Process Consultant

Responsibilities:

• Performed As-Is assessment for teh existing QA process of campaign testing.
• Presented identified gaps in teh test process and recommendations along with teh benefits to senior management.
• Enhanced requirements management process by addressing teh gaps and improving teh communication among teh team. Provided solution for teh issues in change management process.
• Developed metrics dashboard for senior management to view teh campaign process execution status.
• Facilitated for casual analysis and resolution for teh identified critical production defects by brainstorming along with teh business, development and QA teams.

Confidential

Test Process Consultant

Responsibilities:

• Performed assessment and identified teh gaps in testing practices.
• Compiled customized survey questionnaire based on role and consolidated questionnaire survey response(s). Performed document review to identify gaps in current quality processes.
• Conducted interviews and consolidated feedback to validate survey responses and identify areas of improvement. Establish & monitor teh processes and standards suitable for teh project dynamics.
• Prepared scorecard for each manager based on findings to determine teh maturity level, strengths and areas of improvement.
• Coordinate with teh team and get teh process artifacts ready for review & approval.
• Guide teh team leads to prepare teh Test Metrics in certain interval and present to customer.
• Generate reports to measure teh process compliance and publish to senior management.
• Provided trainings to teh team members in bringing teh awareness on teh established processes.
• Performed role as a HP QC 9.2 administrator for teh entire account.
• Creating users
• Creating projects and roles
• Generating reports by writing queries
• Training teh team on HP QC
• Workshop on TCoE for major insurance company Pacific Life, Los Angeles, CA
• Participated in TCoE workshop, for bringing awarenss on Test Center of Excellence to client.
• Provided awaness session on Test Center of Excellence, Metrics and Measurement, Test Governance, Test Optimization, and Knowledge Management.
• Clarified questions to teh client on implementation of Test Center of Excellence.
• Provided solution approach for teh current challenges of teh client.
• Prepared a proposal along with solution approach for implementing test center of excellence.
• Pre-Sales and Client Focal Point activities for various clients
• Developed solutions for Test Center of Excellence for RFP’s.
• Prepared questionair to extact teh information from client for building teh test center of excellence
• Presented teh solution to teh client in Orals.
• Participated in client meetings for presenting solution approach on implementing test center of excellence.
• Supported teams in providing technichal solutions for establishing metrics and mesurement.
• Performed Reviews on every deliverable before it reaches client.
• Provided orientation to teh new joinees on Test Center of Excellence.
• Given presentation on Test Center of Excellence to major financial industries in Boston, USA.
• Reviewed teh RFP/RFQ for any Test Process inputs.
• Providing inputs on estimates related to Test Process Assessment or Test Center of Excellence (TCOE).
• Facilitation to Solution Engineering Group (SEG) for development of Statement of Work (SOW).
• Collecting metrics from all teh programs of teh organization.
• Preparing Process Performance Baseline Reports on a bi-monthly basis.
• Come up with Dash boards for all teh programs to compare with teh Organizational objectives.
• Preparing dash boards for teh organization and no teh strengths and weakness of teh organization.
• On discussion of teh Dash boards with senior management, come up with corrective actions and preventive actions. Follow up with teh corrective actions and preventive actions to get it closure.