SUMMARY:

• To seek a challenging and senior level position in a frontline organization on Quality Assurance/Engineering and Business Analysis. Poised to contribute unique blend of PMO, Technical/Business analysis, Test management, Project management. Exemplary customer support skills along with commitment to excellence to your firm’s value. Analytical, highly adaptable experience leading end - to-end project testing life cycle aimed at improving quality and efficiency with individual contribution. Accomplished communicator skilled in forging and fostering relationships across functions and levels. Excellence in managing highly diverse high achieving multi-disciplinary global teams
• Results driven senior level Quality Assurance/Testing, Business Analysis and Project management professional with 15 Years of experience in leadership, management, individual contribution and proven track record in increasing productivity, quality, and customer satisfaction
• A depth in Software Development Life Cycle, Software Test Analysis, Planning, Execution and Reporting with an emphasis on gathering and analyzing project quality metrics and performing root cause analysis
• Superior expertise in Authoring Quality management plans, Defining Test strategies, Automation standards and best practices along with solid knowledge on Functional and Performance Test automation
• Had in-depth knowledge of Identity and Access Management solutions with Sail Point and Forgerock.
• Expertise in PMO life cycle process working closely with project teams, ensuring projects are implemented.
• Experience Installing and Managing Selenium Suite of Products, Selenium Web Driver etc.
• Experience in Gitlab and Source Code Management tools
• Superior record of delivering simultaneous large-scale, mission-critical projects within Scope, Budget and Schedule by doing the right things, the right way thus decreasing the fault rate and maximizing the customer satisfaction
• Was FAR (Functional Area Representative) member of CMMi level 5 appraisal process
• Involved in Offshore and Onsite coordination with Development and testing teams. And setting up the testing process tailored according the client and business requirements
• Quality Assurance and Testing
• Product Test Strategies
• Software as a Service (SaaS)
• DevOps/SRE/CI/CD
• Client / Vendor Relationship Management
• AWS DevOps
• Project/Business Management
• Cloud Computing Testing
• Release Management
• Software Development
• Talent Development
• Total Quality Management
• Research & Data Analysis
• Agile Scrum, Waterfall, Kanban Methodologies
• Quality Metrics
• Mobile Automation
• Cross-team Collaboration
• Client Facing & Collaboration

PROFESSIONAL EXPERIENCE:

Confidential

Sr QA Lead and Data Analysis Engineer

Responsibilities:

• Corporate Quality Management Systems: Worked on different areas of QA and Data Analytics leading and contributing to the Quality group in defining test plans, procedures, QMS global delivery planning.
• Intense data analysis and KPI’s, metrics measurement and presentation to the C level management.
• Well coordinating with all the stake holders national and international on multiple Franchises and Enterprises. Creating, generating and analyzing reports using Sales Force, Tableau, Oracle DB and Business Intelligence tools.
• Well versed in writing SQL advanced scripts along with the backend testing and functional testing.
• Contributing and participating in the Agile ceremonies and leading the QA PMO office on QA metrics on biweekly and monthly basis
• Actively involved in Change Management and Defect Reviews board processes and walkthroughs.
• Involved heavily in functional, Blackbox and DB testing and with huge data analysis scenarios.
• Active participant in Agile ceremonies closely working with Product owners, stake holders and development team.
• Using advanced features on Excel, Visio and PowerPoint on KPI’s presentations, use cases and data flow charts
• Closely working with Software Delivery, Business and Operations groups on the new initiatives, requirements, and enhancements
• Logging and documenting defects using Jira and Sales Force.
• Lead the QA functional group in establishing QA Excellence division at the corporate level with respect to CMM and ISO standards
• Involved and contributed in all types of Blackbox and functional testing activities in the full STLC lifecycle
• Thoroughly involved in all the phases of SDLC in walkthroughs and reviews.
• Currently serving as the DRB and CMB member is prioritizing and severity of defects and enhancements
• Did proven and will appreciated R & D and trouble shooting on the business logic and Data Analysis.
• Developed and build the RACI matrix, OKR’s and KPI’s with new innovations and trends

Environment: Windows/Linux, AWS, Sales Force, Tableau, Business Intelligence, Oracle, SQL Developer, MS Office, Visio, Jira, DOOR’s, SQL, 508 compliance, Rational JAZZ Suite.

Confidential

Sr QA Lead

Responsibilities:

• Created a detailed business analysis, outlining problems, opportunities and solutions for a business
• Determined operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Constructed workflow charts and diagrams; studying system capabilities; writing specifications
• Analyzing the Functional Requirements Specifications and System Design. Reviewing Epic’s and user stories and log and defects with respect to requirements.
• Defined project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget
• Verifying business and system requirements, as per the design, define test procedure, test Cases, and log them in Jira and Asana tools.
• Established an accessibility testing lab procuring ADA tools, upscaling team skills and repositioning them through cross-.
• Championed the Quality Engineering role throughout the software development lifecycle with sole focus on on-time delivery of defect-free, high-quality software releases.
• Involved in Automated and Manual Testing Team with regular walkthroughs and business reviews of Defects and deliverables.
• Assisting the Dev and management in deployment of releases to production environment, Conducting doing regression testing on critical paths.
• Lead the Staging Environment and Operations, Involving and organizing daily scrum’s and Release Planning meetings.
• Conducting one to one assessment with the team and assigning the tasks and monitoring the progress on the deliverables
• Conducting staging environment orientations and handshakes with the team, conducting technical mentoring, reviewing and validating deadlines and deliverables.
• Conducting release conversations, data updates using SalesForce and reviewing the technical panel feedbacks from UAT team.
• Worked on Salesforce CMS on building some scenarios from different departments and have 14 badges and 20000 points on SF trailheads on Admin level.
• Involved in testing webservices using postman and Soap UI.
• Did the full setup of AWS DevOps pipeline for get the latest code for cloud testing?

Environment: Windows, ORACLE, MS Word, MS Power Point, Visio,Selenium, Jenkins, AWS Devops, HP ALM Postgress, Selenium, Jenkins, AWS Devops, Unix, IBM Jazz Rational Tools, Agile Methodology, SOAP UI, JIRA

Confidential, Chantilly VA

Test Architect/ Lead

Responsibilities:

• Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget
• Monitored project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Provided Test leadership support for Functional Testing, Integration testing, Regression Testing and User Acceptance Testing (UAT).
• Evaluated Epic’s and Stories with Business User’s and SME’s and technical specification documents in order to craft test strategies and LOE assessments which would account for, durations, constraints, assumptions, etc. that are needed in order to accomplish test objectives.
• Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
• Created and maintained test plans that define test objectives, methods and tools to be employed for the assigned project in RQM
• Involved in the creation, distribution, and walkthrough of software test cases, scripts and other documents surrounding testing activities and ensure that all testing activities and deliverables are conducted/produced in compliance with company standards.
• Involved in 508 compliance testing using JAWS and Fire Eyes. Validating the violation report.
• Extensively involved in backend testing of functional scenarios using SQL Developer.
• Involved in Extensive testing of various forms Disability Compensation (526), Add or Remove Dependent (686), Request a representative for VA claims (2122), Release medical records to VA (4142), Upload supporting documents for a submitted claim.
• Did automation testing using Selenium IDE along with Java and Perl conversions and validated tests for in sprint.
• Created and did the data setup for POA in Stakeholder Enterprise Portal for third party process for Veterans.
• Involved in testing various phases of SOA testing cycle like Governance Testing, Service-component-level testing, Service-level testing, Integration-level testing, Process/Orchestration-level testing, System-level testing.
• Designed the Test scenarios so that the of the functional requirement is tested with positive, Negative conditions
• Provided UAT support even after coming out the project team for few hours a day for 6 6 months.

Environment: Windows, ORACLE, MS Word, MS Power Point, Visio, SQL Developer, Jenkins, UNIX, IBM Jazz Rational Tools, Agile Methodology, SOA, Fire Eyes, 508 compliance, JAWS, SOAP UI, JIRA, Confluence, Hipchat

Confidential - Washington, D.C.

Sr Test Engineer

Responsibilities:

• Lead the overall test effort at all the levels of Functional, IV&V and UAT for EGMS and DC OneApp applications.
• Analyzed the Local and Federal grants requirements and worked closely with Grant Managers to understand the FY16 and 2017 grants changes.
• Developed/Modified Test Cases, Test Scenarios and Test Data using MS Team Foundation Server and MS Test Manager and Zoho, JIRA test and defect management tools.
• Closely worked with BA’s and Dev teams in coordinating the issues/defects and trouble shooting for bringing them to closer.
• Lead the full IV&V test cycle and UAT teams in test process and reviewing the summary results and making recommendations.
• Verified the Grant notifications (GAN) for all grants and made sure the expected columns are being calculated and aggregated.
• Submitted weekly status updates to the CIO and Director on QA metrics at different levels and Track and communicate team velocity and sprint/release progress to PMO
• Closely tracked project health by ascertaining dependencies between projects working with PMO director.
• Collected and collated cyclic updates on communication strategy and registered risks with PMO office
• Given a Spot of Excellence for meeting the deadlines successfully on critical timelines and leading the test effort.
• Worked on multiple COTS products, being CCB member, reviewing the changes and coordinating with the vendor in the implementation and design issues.
• Played key role in establishing and initiating QA Excellence unit for OSSE.
• Mentor and train an experienced and competent staff of project managers

Environment: Windows 7, ORACLE, SQL Server, SQL Developer, Unix, MS Word, MS Power Point, MS Test Professional, Version1, Jira2, Microsoft Office Visio 2010, Agile Methodology, SOA

Confidential, Washington, D.C.

QA Lead

Responsibilities:

• Reviewed, analyzed and evaluated business systems and user needs. Documented requirements, define scope and objectives and formulate systems to parallel overall business strategies.
• Prioritize requirements and create conceptual prototypes and mock-ups
• Lead a team of 7 members for the overall project of ECFMG on test effort and execution including Estimation, Planning, Monitoring, Execution and closing. And played a key role in going live.
• Led the UAT teams for couple of projects and worked closely with end clients and boards.
• Closely worked with external clients NBME, NBOME and ECFMG boards for all communications on test effort and execution.
• Managed a test bed with over a 1 Million applicants (a repository of 2000 test cases and 3400 test scenarios) 5 systems and integration test environments.
• Implemented new testing techniques improving the quality of products; obtained buy-in from client and projects sponsors.
• Developed test scripting standards, test case scenarios, test review checklists, and test execution procedures significantly reducing review and execution time. Implemented this across all applications ensuring defect-free quality releases at all times
• Honored with “Special ” from CEO for excellent contribution on a mission-critical project.
• Involved in one of the core PMO services gathering data about project progress, status of milestones, goals reached.
• Lead PMO reports capturing project health and provide insights into processes and frameworks that work.
• Tested web services using Postman and Restful clients with Oracle as backend.
• Given a Spot of Excellence for meeting the deadlines successfully on critical timeline and leading the test effort.
• Throughout the project monitored and managed the Test Resource planning, Assignments and Effort, interviewing and backfilling the QA resources.
• Closely worked with PMO in generating weekly and monthly metrics on QA resources and deliverables.
• Lead the Test effort and did hands on testing on Content Management Application (CMS) for CM7 Upgrade on WWW, CIM and MedEd Portal.
• Tested all the below apps in mobile devices like Android, IPad and using mobile emulators after CM7 upgrade.
• Worked on testing various applications in Mec Apps like MSAR, FAP, MCAT SRS 2015, FIRST, SMDEP, EEC, Fed loans. management areas.
• Lead the weekly DRB meeting updating the metrics and reports to PMO office.

Environment: Windows 7, ORACLE, SQL Developer, Unix, MS Word, MS Power Point, MS Test Professional, Version1, Jira2, Microsoft Office Visio 2010, IMB Rational JAZZ Suite, SOAP, Postman, Agile Methodology, SOA and RUP, OpenIDM, OpenDJ, OpenAM, QC/ALM

Confidential

QA Lead/Architect/Business Analysis

Responsibilities:

• Lead 6 people managing the test effort including System, Integration and User Acceptance testing.
• Recommended Risk-based testing (RBT) concepts using existing quality statistics and the client functionality priority rating
• Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.
• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
• Hands on experience in automating Selenium scripts using IDE
• Lead and mentored QA team members, as well as manage outside contract testers. Distinctively led the DPC (Defect Prevention Council) with an objective of collecting and creating a repository of the defect data for projects and provide defect prevention procedures
• Worked with end user on UAT teams for business integration.
• Evaluated Epic’s and Stories with Business User’s and SME’s and technical specification documents in order to craft test strategies and LOE assessments which would account for, durations, constraints, assumptions, etc. that are needed in order to accomplish test objectives.
• Created and contributed to the definition of detailed project schedules, conveying clearly defined milestones for test preparation, execution, and compliance reporting activities and deliverables. Executed assigned tasks to synchronize with the test schedule.
• Performed nonfunctional/performance testing using Load Runner validating Load, Stress, Volume and Capacity scenarios.
• Had learned a lot in NCRR grant flow system and its life cycle and also the approval process.
• Worked as Scrum Master for few months coordinating with Dev, Infrastructure and support teams.
• Involved in testing various phases of SOA testing cycle like Service-component-level testing, Service-level testing, Integration-level testing, System-level testing, Security Testing

Environment: Windows 7, ORACLE 10.2, TOAD 9.5, Unix, IBM Jazz Rational Suite, Team Foundation Server 10, Load Runner, Microsoft Office Visio 2010, Telelogic DOORS 8.1, Agile Methodology, SOA and RUP, MS Word, MS Power Point.

Confidential, Washington DC

QA Lead/Test Architect/Scrum Master

Responsibilities:

• Provided Test leadership support for System Test, Integration test, Vendor Acceptance Test (VAT for COTS) and User Acceptance Testing (UAT).
• Evaluated Epic’s and Stories with Business User’s and SME’s and technical specification documents in order to craft test strategies and LOE assessments which would account for, durations, constraints, assumptions, etc. that are needed in order to accomplish test objectives.
• Reviewed and validated design specifications so as to ensure requirements traceability and to determine application/component functional readiness requirements.
• Created and contributed to the definition of detailed project schedules, conveying clearly defined milestones for test preparation, execution, and compliance reporting activities and deliverables. Executed assigned tasks in synchronize with the test schedule.
• Involved in Extensive testing of various situations along with the implementation team, resolved the issues and problems.
• Participated in daily scrum status, review meetings implementing Agile Methodology with SOA phases.
• Involved in testing various phases of SOA testing cycle like Governance Testing, Service-component-level testing, Service-level testing, Integration-level testing, Process/Orchestration-level testing, System-level testing, Security Testing
• Designed the Test scenarios so that the of the functional requirement is tested with positive, Negative conditions
• Provided UAT support even after coming out the project team for few hours a day.

Environment: Windows XP, ORACLE 10.2, TOAD 9.5, MS Word, MS Power Point, Team Foundation Server 10, Unix, Load Runner, IBM Jazz Rational Tools, Quickest Pro 10.5, Quality Center 10.0, Rational Clear Quest 2003, Rational Clear Case 2003, Microsoft Office Visio 2007, Telelogic DOORS 8.1, Waterfall Methodology.

Confidential, Herndon, VA

Sr.QA Analyst/Risk Specialist

Responsibilities:

• Evaluated business requirement and technical specification documents in order to craft test strategies and LOE assessments which would account for, durations, constraints, assumptions, etc. that are needed in order to accomplish test objectives.
• Reviewed and validated design specifications so as to ensure requirements traceability and to determine application/component functional readiness requirements.
• Wrote almost 2000 backend functional test cases on ETL data migration and Loading using SQL.
• Created and maintained test plans that define test objectives, methods and tools to be employed for the assigned project.
• Created and contributed to the definition of detailed project schedules, conveying clearly defined milestones for test preparation, execution, and compliance reporting activities and deliverables. Executed assigned tasks in synchronize with the test schedule.
• Thoroughly involved in ETL testing for Data Migration/Change Request and Data Reports.
• Worked on Pool Aggregation of Single Family(SF) and Multifamily(MF) and Mortgage Backed Securities(MBS) pools.
• Lead the Pool Aggregation team and extensively did hands on testing the aggregation scenarios.
• Performed full ETL testing process from Data identification to Data Reports and executing UNIX batch jobs.
• Communicated with the developing team and created periodical status reports. Involved in Extensive testing of various situations along with the implementation team, resolved the issues and problems.
• Participated in status, review meetings and Served as an integral member of the QA test team, including testing other features/products whenever necessary.
• Conducted GAP analysis among the existing systems and responsible for Test Analysis, Test Planning, and Test Execution in response to client needs, regulatory requirements
• Conducted Duration test, Stress test, Base Line test, verify that new or upgraded applications meet specified performance requirements
• Executed batches and verified the data using UNIX Shell script commands.

Environment: Windows, ORACLE 10.2, MS Word, MS Power Point, Quickest Pro 10.0, Load Runner, Quality Center 10.0, Rational Clear Quest 2003, Rational Clear Case 2003, Microsoft Office Visio 2007, Waterfall SDLC