Quality Assurance Team Lead Resume
New York, NY
SUMMARY
- Implemented test automation and manual testing methodologies for client/server, web, cloud - based applications
- Managed and led complex, long-term manual and automated testing projects
- Developed, executed and maintained: test plans, test cases, use cases, status, strategy, summary reports
- Documented, analyzed and tracked software defects, bugs, anomalies, enhancements and change requests
- Designed and developed modularized automated test scripts for efficient code reuse and maintenance
- Developed and executed data driven tests
- Experienced in Agile Software Development processes, Continuous Improvement and Six Sigma Lean principles
- Strong communication and organizational skills
- Worked on multiple projects simultaneously with aggressive schedules
- Self-motivated, works well in a team structure or independently
- Six Sigma Yellow Belt certification
TECHNICAL SKILLS
Programming Languages: SQL, Visual Basic, VBscript, C++, C#, HTML
Testing and Test Management Tools: Team Foundation Server (TFS) and Test Manager, Quality Center, Rational Quality Manager, VMware vCloud Director, Atlassian Jira, Zephyr and Confluence, QuickTest Professional, TestPartner
Office Tools: Microsoft Excel, Word, Access, PowerPoint, SharePoint, Project, Visio, Outlook, Lotus Notes
Programming Languages: AngularJS, Java, ASP.Net, HTML, XML, CSS, Visual Basic, C, C++, C#, VB.net, Bootstrap, Gherkin, Azure Service Framework, REST API
Relational Database: Microsoft SQL Server (2012, 2008), Oracle, SQL Anywhere, MySQL, Access
Operating Systems and Tools: Windows8, Windows7, Microsoft Azure, Visual Studio 2013, Solaris, Citrix, Windows Embedded for POS
PROFESSIONAL EXPERIENCE
QUALITY ASSURANCE TEAM LEAD
Confidential, New York, NY
Responsibilities:
- Lead of a distributed team of six testers (off-shore and local)
- Responsible for functional, responsiveness, cross browser. UI, security, regression and UAT testing of a highly configurable, cloud-based, web application
- Plan and monitor project testing cycles using Agile (Scrum) SDLC methodologies
- Collaborate with the Development, Architecture, Project Management, System Analysis, Network Operations and Leadership teams to ensure software quality guidelines and standards are met
- Utilize Confluence for project management tasks and JIRA for defect reporting, tracking and metrics
- Perform detailed test assessment analysis to develop test strategies, cases, scripts and plans for all internal and external enterprise level websites
- Design test suites using VS Test Manager and Atlassian Zephyr
SR. QUALITY ASSURANCE ANALYST
Confidential, Duluth, GA
Responsibilities:
- Team mentor on best practices for test script creation, maintenance and naming conventions using Quality Center
- Project lead on several large, planned releases and sole tester for several critical, fast turnaround hot fix / patches
- Functionally tested all aspects of Point of Sale (POS) systems ranging from hardware components to full solutions
- Provided accurate estimates of work efforts and met scheduled project deadlines
- Identified testing risks and proposed solutions to mitigate those risks
- Installed, configured and staged hardware and software components on physical and virtual test environments
- Worked effectively in a team environment and clearly communicated with members worldwide (China, Philippines)
- Performed system, functional, regression, integration, load, stress, migration, security and “smoke” testing of client/server and web-based applications
QUALITY ASSURANCE ANALYST TEAM LEAD
Confidential, New York, NY
Responsibilities:
- Led, managed and coordinated the activities of ten QA analysts and two remote contract test engineers
- Worked with production management to identify project risks and contingency plans for Agile, iterative and waterfall development projects
- Analyzed product requirements with development and project leads to prepare schedules and timelines to meet critical delivery milestones
- Streamlined the defect tracking workflow by redesigning the in-house system to capitalize use of the reporting module
