SUMMARY:

• Offshore & Onsite QA Leadership & Management in domains related to hardware and software SDLC/STLC, UAT Verification & Validation (V&V), Integration & Testing; Micro Services, NVME/SSD, Embedded RTOS, Power Grid Circuits & Analytics; MSO’s, Cable, DOCSIS, IPTV, Roku, OTT, IoT & Wired / Wireless Network Services.
• Permanent Resident status and authorized to work indefinitely for any employer in the United States.
• Technically sophisticated, business - savvy and dynamic management professional with over 20 years of experience within the QA domain including 9 years in a leadership position. Maintain focus on achieving bottom - line results while formulating and implementing advanced technology and business solutions for Fortune 500 businesses. Superior record of delivering simultaneous, large-scale, mission critical projects on time and under budget. Team based management style and excellent communications skills.
• Lead diverse on-shore and off-shore QA teams and act as a single point of contact to streamline the QA process and meet client requirements on time. Work with various business units within the organization to manage the backlog of defects and drive them to a closure and timely resolution. Modify Test Plans and Test Cases in accordance with the requirements of each business silo and keep track of the process within each QA team to facilitate better reporting of the QA organization.
• Develop measurable traceability metrices for continuous improvement of test plans and test cases.
• Participate in the development of business requirements documentation with business owners and contribute to the analysis and recommendation of vendors based on prioritized evaluation criteria.
• Work closely with procurement teams to reduce overhead cost of the parent company by hiring or recommending cost effective products and services from vendors and contractors, thus increasing the productivity and efficiency of in house and off-shore QA and SDLC / STLC processes by following Agile/Scrum, AIM, Waterfall, Spiral, SOA, and TDD standards with past employers.
• Committed to excellence and best practices in fulfilling project management responsibilities. See projects through from conception to completion, meeting time and budget requirements. Successfully manage multiple off-site and offshore office locations.

PROFESSIONAL EXPERIENCE:

Senior QA Manager

Confidential, Austin, TX

Responsibilities:

• Facilitate daily stand ups, weekly status meetings, draft leadership summaries and keep the project scope aligned with all business requirements. Document system analytics and telematics to include them in a weekly executive summary. Work with Azure DevOps and JIRA for process management, engage with external clients and vendors to align software releases, triage bugs, facilitate weekly reporting and participate in software release committee meetings to align patch management with clients and vendors.
• Technologies, methodologies & tools used - PowerBI, ADMS, SCALA, Smart Meters, OTAP, Microsoft Azure Cloud services, Charles Proxy.

Senior QA Manager

Confidential, Austin, TX

Responsibilities:

• Manage a team of 8 senior QA and DevOps engineers that specialized in different areas of the QA discipline and uniquely contributed to the overall process.QA team is responsible for working with 3rd party vendors such as NCR and Flooid to ensure delivery dates are met and vendor software quality is at par with Whole Foods and Amazon standards.
• Technologies, methodologies & tools used - PowerBI, Agile / SAFe, embedded Point of Sale systems by NCR &Verifone, ASP .NET applications on the POS systems, JIRA, Confluence, Test Rail, WorldPay and Chase payment processing applications.

Senior Hardware QA Engineer

Confidential, Denver, CO

Responsibilities:

• Install, provision, configure, debug, and maintain a large group of Wi-Fi and 4G and 5G enabled Android derives through Esper Device Management Console that allowed the remote management of all Alfi devices via API’s and remote management protocols. Test for security loopholes and secure network communication between devices and the driver portal by exercising network API’s. Responsible for creating test plans and test cases for each release, maintaining old test cases and updating them, assigning test runs to team members during each test cycle.
• Technologies, methodologies & tools used - Agile / Scrum, Jenkins, Android, Embedded software & firmware, Kubernetes / Docker, JavaScript, Charles Proxy, AWS S3, Cross browser testing, Lambda, BDD (Behavioral Driven Development / Testing), Machine Learning & AI, DOOH (Digital Out of Home), ADB (Android Debug Bridge), Jira / Confluence (Atlassian stack), Test Rail.

Senior QA Engineer/Lead

Confidential, Reston, VA

Responsibilities:

• Install, configure, and manage new builds on a Linux server for testing new builds against each client networks. Utilize Splunk for monitoring, logging and triaging data for bug reports. Use JIRA for bug tracking and traceability or test artifacts, run shell scripts for validation and testing telecom-based applications that use protocols stacks such as IoT, SIP, SS7, IS41, TCAP, ENUM.
• Technologies, methodologies & tools used - Agile / Scrum, Linux KVM / Bash, JavaScript, Embedded software & firmware, AWS S3, BDD (Behavioral Driven Development / Testing), Machine Learning & AI, HP ALM / IBM Clear Case, Test Rail. Perform UAT checks in conjuction with the product and delivery teams.

Senior QA test Lead/Manager

Confidential, Denver, CO;

Responsibilities:

• Follow NIST standards for AGIS and smart grid infrastructure cyber security with focus on the implantation of IT analytics to monitor, control and deploy new software remotely via a SCALA network-based architecture. Work with automation teams to determine the scope of the framework and specific components that qualify for automation. Review test cases, scripts and organize go / no-go meeting to get a peer review process in place before each release. All released had to go through rigorous UAT standards due to government regulations.
• Technologies, methodologies & tools used - Agile / Waterfall hybrid model, ADMS, Smart Grid, HP ALM, Test Rail, Windows CE, Linux KVM / Bash, SNMP, COTS (Consumer off-the-shelf), C++ Embedded software & firmware, SCALA network services, AWS Cloud.

QA Test Lead/Manager

Confidential, Denver, CO;

Responsibilities:

• Use SDKs for android based TV’s from various vendors to authorize, install, verify and test native apps on different hardware versions and validate against Comcast’s streaming services such as VOD, DVR, live TV, Freewheel ad insertion, DAI (Dynamic ad Insertion) and SSAI (Server Side ad Insertion).
• Technologies, methodologies & tools used - Embedded Android software & firmware, Smart TV’s, Freewheel, H.264/MPEG/Dash manifest/HEVC/VPx
• DAI, SSAI, VOD, DVR functionality, live TV, Android SDKs for smart TVs, Wi-Fi gateways, DOCSIS 3.1, iOS / Android app testing, Roku, Apple TV, Xbox / PlayStation.

Senior QA Engineer / Lead

Confidential, Englewood, CO;

Responsibilities:

• , verification, and validation of various versions of DOCSIS equipment, end to end, integration, regression, smoke, and sanity tests on various networking equipment that involved testing anything from a cable plant, CTMS set top box, DOCIS modem / router to all the services provided by Charter.
• Technologies, methodologies, and tools used - IXIA, DOCSIS 2.x/3.x cable modems and wireless gateways Cisco / Casa Systems / Arris / Motorola, Wire Shark / Charles Proxy, Linux bases API’s and automation scripts, SNMP, Modem firmware and software testing, FCC security testing, Roku, Apple TV, Xbox / PlayStation testing.

Senior QA Engineer

Confidential, Frisco, TX

Responsibilities:

• Gather systems requirements from all business units and stakeholders to ensure the best quality of test plans and test cases, attend architecture and design meetings to ensure deliverables were clear, concise and there was no scope creep during a QA cycle. Managed the test plan and test cases in Confluence and updated the weekly status of each test run to generate a weekly test report for the leadership team. Certifying test bed equipment for the real-world scenarios and replicating customer facing issues in the lab to integrate those issues into the test plan and test cases.
• Technologies, methodologies, and tools used - Triangle Micro Networks SCADA / SCALA simulation software, RTOS - Linux, Freewave Technologies radio sniffers, Wire Shark, Xilinx, 3G / 4G LTE, AWS S3 Cloud management suite, DNP3 / OTAP to manage devices remotely, Network load and traffic generators, real life threat assessment in the lab.

QA Test Coordination Lead

Confidential, Dallas, TX

Responsibilities:

• Analyze business requirements, spearhead parallel testing efforts across multiple KVM (VNF) / VMware Cloud platforms, OTT network streaming application. Act as a single point of contact and a bridge between on-shore and off-shore teams and organize team meeting to address any ongoing issues in the implementation of cloud-based sites and fail over clusters to reroute traffic in the event of an outage. Discuss design changes to the AT&T KVM Cloud platform that hosts STB profiles, Internet services related to user data storage and AT&T fiber services. Participate in high level requirements gathering sessions for conversion of physical CMTS, DAC to a next generation cloud based CMTS, DAC.
• Technologies, methodologies, and tools used - Linux KVM, VMware VShpere, Network traffic generation tools such as IXIA, Domain 2.0 specifications for converting physical nodes to virtual clusters with forementioned virtualization technologies, MSO infrastructure testing, Jira / Confluence. Roku, Apple TV, Xbox / PlayStation testing on the Domain 2.0 topology.

Senior Software QA Test Lead/Manager

Confidential, Irving, TX

Responsibilities:

• Install, maintain, troubleshoot and upgrade connected devices such as set top boxes, cable modems and routers, IPTV boxes and CMTS platforms for either individual device or end to end testing and qualification. Check and load latest firmware and software on all devices under test and generate a test report for senior management along with the velocity of each project as defined by the Agile point sytem and burn down charts.
• Technologies, methodologies, and tools used - IXIA, DOCSIS 2.x/3.x cable modems and wireless gateways Cisco / Casa Systems / Arris / Motorola, Wire Shark / Charles Proxy, IoT, Linux bases API’s and automation scripts, SNMP, Modem firmware and software testing, FCC security testing, Roku, Apple TV, Xbox / PlayStation validation.
• Test and deploy embedded firmware / software from various system verification and validation purposes, operate Linux DevBenches at proof of concept for new builds to test the movement of robotics involved with manufacturing microchips. Qualify the hardware and software on test benches befire promoting to to a real time test rig for final approvals.
• Technologies, methodologies, and tools used - CI/CD with IBM Clear Case which was used to manage and make personalized software packages, Code management with Smart Bear software, contribute to execution of automation with Python execution, Linux / Unix RTOS (Real Time Operating System), Microchip verification, system interoperability and compatibility, ASIC verification.

Senior QA Engineer

Confidential - Sterling, VA

Responsibilities:

• Utilize VNC and TeraTerm to gather memory and log files for providing test data to the software engineering team. Track the test cycle progress in Test Rails; follow a hybrid Agile / Scrum and TDD methodology. Responsibilities included installation and on-going QA test cycles of 3rd party COTS equipment, Set Top Boxes, ONT’s / OLT’s, Head-ends, DNCS, IPTV GPON and BPON infrastructure, audio / video entry & exit points clients and servers and web-based applications. Use Fourth Wall’s proprietary ad insertion platform dependent on Web-Services and API’s and test it against various third-party vendor equipment.
• Technologies, methodologies, and tools used - TeraTerm SSH for live logging, Scientific Atlanta / Technicolor / Samsung, Motorola / Pace and Arris devices, Linux RPM images, Motorola DACs for device management and authorizations, Jira / Confluence for bug management and Agile stories, Test Rail for managing test runs and execution of test cases. Roku, Apple TV, Xbox / PlayStation testing.
• Manage and drive the QA lifecycle in conjunction with other IT departments, web developers and 3rd party vendors related to the Healthcare Payer systems such as Trizetto, McKesson, AllScripts, SolarWinds and virtual datacenter and application migrations related to patient portal data. Create, maintain, and update project related traceability matrices, use Microsoft TFS for build management, HP ALM for test plans and test cases in accordance with the business requirements and organize go / no-go meeting for individual measures that are required to meet audit and satisfy the entire project’s completion as a whole while remaining within the budgetary constraints.

QA Test Lead / Manager

Confidential - Harrisburg, PA

Responsibilities:

• Manage the overall QA lifecycle claims, ICD9, ICD-10, Meaningful Use version 1 and 2 (MU1 & MU2) and patient portal, records management tools such as Sunrise Management patient portal and Clinical Decisions.
• Test 2 versions of mobile NDT equipment that utilized different wavelengths of Eddy Current and Ultrasound to measure material thickness, microscopic defects and density on mission critical applications in the industrial and commercial automation industries.
• Testing MoCA / DOCSIS / OTT related services and equipment that supported legacy and new DOCSIS 1.x / 2.x / 3.x, H.264 Codecs and MPEG standards, collaborate with third party vendors such as Charter, SuddenLink, Time Warner, Comcast, Confidential and various other MSO's to gather requirements, plan, create, manage and execute test plans and test cases in a lab environment. Test plans were focused on the client side (STB) and IPTV of the infrastructure testing, and some web services. Interfacing, managing, assigning, and delivering test cases, test plans and recommendations to vendors, software developers, off-site and off-shore QA teams and QA managers