SUMMARY:

• Have 7 years of IT experience in Software Quality Assurance as QA Analyst/ QA Lead in Functional and Backend/Database Testing.
• Experienced in functional testing of various domains like Healthcare, Telecom (wireless), Medical/ Insurance and Digital marketing/Retail
• Knowledge of different stages Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).
• Worked with Waterfall, Agile/Scrum, and Iterative development/methodology projects.
• Expertise in developing Test strategies, scenarios and Test Cases.
• Experience using Rally, Quality Center to formulate Test plans and reporting defects.
• Expertise in Manual Testing for System Testing, Functional Testing, Integration Testing, Smoke Testing, Regression Testing, Sanity Testing, Stress Testing and UAT Testing.
• Experienced in performing Database Testing of SQL server database.
• Strong working knowledge of SQL and PL/SQL for testing database integrity.
• Advanced working knowledge of Windows and UNIX operating systems.
• Ability to read and test UNIX test scripts.
• Advance working knowledge of HTML, JavaScript and other scripting languages.
• Performed web service testing using JMeter by creating Thread groups and HTTP request.
• Performed mobile testing by using real devices. Charles Web Debugging Proxy Application to view XML and JSON requests and responses as a tree and as text.
• Experience in testing methods and technologies such as XML, Microsoft Visual Studio, and Java and database tools for SQL development.
• Demonstrated integrity, problem solving, stress handling and quick - learning abilities with excellent technical, analytical, inter-personal, written and verbal communication skills
• Strong Team player and contribute towards the team goals. Ability to work productively and effectively in a team as well as individually

TECHNICAL SKILLS:

Test Methodologies: System, Integration, Regression, User Acceptance, Smoke, Sanity, Stress, Black Box and End to End Testing.

Software Development Method: SDLC, Waterfall, Agile/Scrum

Defect Tracking Tools: Quality Center 9.2, Test Director, Clear Quest, JIRA, RALLY.

Microsoft Technologies: Microsoft Office SharePoint Services (MOSS) 2007,C#.Net, ASP.Net, ADO.Net

Web Based Technologies: HTML, XML, Web Services, CSS, HUDSON, SVN

BackEnd Database: SQL SERVER, ORACLE 8i, MS ACCESS

Operating Systems: MS-DOS, WINDOWS XP/SERVER 2003/SERVER 2008/NT/2000/XP/Vista, UNIX.

PROFESSIONAL EXPERIENCE:

Confidential: Santa Monica, California

Quality Assurance Engineer (QA Lead)

Responsibilities:

• Worked with Business users to understand Business and Functional requirements of the project and figure out the scope of test strategy/planning.
• Communicated with Developers and Clients regarding technical and non-technical issues.
• Developed Test Plans, Test Cases, and Test Scenarios using the Test Director and prepared Test Data.
• Involved in Data Driven Test, executed SQL Statements to extract data from Database and verified the output.
• Responsible in creating & updating scripts based on business use cases & enhancement requests.
• Managed the defect tracking process using Rally to ensure that defect tracking is properly addressed (identification, fixing, re-testing and migration of defects).
• As a functional tester, extensively used SQL scripts/queries for data verification at the backend.
• Worked on SQL server databases as Back End & performed End-to-End Testing.
• Organized Bug Scrub calls in order to update the Development team with the existing defects and discuss the results of the corresponding Regression testing.
• Created and Execution of Test Cases using Rally and analyze results including black box and regression testing.
• Worked with multiple offices and cross functional teams for Data Center move.
• Involve in feedback session for the planning meeting.
• Coordinated User Acceptance Testing (UAT) with end user to collect feedback and provide reporting of that feedback to the UAT review board for disposition.

Environment: Microsoft SQL server 2008, JAVA, JQuery, Ajax Calls, MS Office Outlook, Notepad ++, Rally-Defect tracking Tool, XML, HTML, HUDSON.

Confidential, Forth worth Texas

QA Analyst

Responsibilities:

• Communicated with Business Analyst to obtain project requirements.
• Analyzed business requirements and system specifications to write test cases for GUI, functional, regression, performance, integration and User Acceptance Testing (UAT).
• Walked trough meetings with designers and developers to understand the application functionality and navigational flow.
• Involved in preparing, specifying, and executing test cases and scenarios using JIRA.
• Executed test scripts to validate test cases. Added new test cases during the test follow-ups to increase the test coverage.
• Performed database testing by passing SQL Queries to retrieve data.
• Worked on testing the stored procedures in order to edit retrieved data based on requirements.
• Tested the GUI screens by inserting data and validated at the backend using SQL queries.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool like Quality center.
• Helped in creating the daily QA Status Reports to the Test management team.
• Worked towards Regression testing in response to the updated test scripts based on the Change request.
• Key person in verifying the major functionality of the application before deploying the build to testing team by using Smoke Testing.
• Communicated with Developers, Product Managers, and Usability Engineers and Technical Support specialists on product issues to ensure that the product is fully tested.

Environment: Visual Source Safe, HTML, MS Excel, MS Office, Toad 8.5, PL/SQL, JIRA.

Confidential

QA Analyst

Responsibilities:

• Experience in Functional, Integration, Smoke, Regression, Cross Browser Compatibility, Backend, Performance, and End to End Testing.
• Utilized AGILE methodology for constructing all types of Test Documentation: Test Plan, Test Scenarios, and Test Cases.
• Attended Daily Stand up meetings, Sprint Planning meeting, Retrospective meeting, defect tracking meeting and participated in different weekly walkthrough meetings.
• Attended different knowledge transfer sessions.
• Used Charles Web Debugging Proxy Application to view XML and JSON requests and responses as a tree and as text.
• Used Putty to look into log files using UNIX command.
• Used FTP browser to login remote Putty to upload/download the files to/from log.
• Performed mobile testing by using real devices.
• Made extensive use of MS Office tools to create and maintain documents such as test plans, test execution and test results documents.
• Involved in testing allback endprocesses usingSQL by writing SQL Queries.
• Defects were filed, tracked, reviewed, analyzed and compared using Apache Jira.
• Working with developers and requirements analysts to define test scenarios and ensure that test requirements are correct and complete.
• Used Toad to execute the SQL queries to check the Trading Partner database as well as Nike database.

Environment: QC 11.0, Jmeter 2.8, Postman 2.0, JIRA 5.0/5.1, Windows 7, Oracle,XML, HTML, UNIX, Microsoft Office Product, Charles 3.7, Agile Methodology

Confidential, Nashville, TN

QA Analyst

Responsibilities:

• Analyzed Requirements from various Business Areas like Claims, Provider Relations, Enrollment, Finance and Benefits Administration for their updates to the Claim Processing Engine.
• Monitored Change Requests and documented requirements, integrating them with Test Cases.
• Assisted QA team member in testing phase by creating Test Plans and Test Cases documents.
• Designed and Analyzed Test case design document basing on the Functional Requirement Specifications to implement thorough testing process.
• Analyzed and Developing Test Plan, Test Cases, Test Scripts, Expected Test Results and Test Procedure from functional requirement for each module.
• Used Mercury Quality Center to check out the latest versions of the build for testing purposes, and check in the updated test cases, and test documentation periodically.
• Co-ordinated with BSA’s, Development & Test Teams to review Test Plans, Test Case standards & resolve any technical issues including User Acceptance Testing (UAT).
• Maintained bug lists for critical issues using Mercury Quality Center.
• Analyzed & report defects (Test Summary) on Functional, System, Integration, Regression issues.
• Participated in status meetings to report issues. Communicated with developers through all phases of testing to prioritize bug resolution using Quality Center.
• Performed back-end testing by extensively using SQL commands to verify the database integrity.

Environment: Oracle 8i, SQL, PL/SQL, ASP.NET, Rational Requisite Pro, Microsoft Visio, HTML.

Confidential, Denver CO.

Quality Assurance Tester

Responsibilities:

• Analyzed Business Requirement Documents and Functional Specification to get a better understanding of the system on both technical and business perspectives.
• Performed installation and configuration of software required for testing.
• Wrote test cases for Functional Testing, Integration Testing, Regression Testing, User Acceptance Testing, GUI Testing and System Testing.
• Prepared Test scripts based on the requirements.
• Used Quality Center for Test Planning, Test Execution.
• Involved in testing XML based Web services.
• Verified XML tags as per the approved XML mapping sheet.
• Developed and Tested SQL Scripts for backend Testing.
• Responsible for the day-to-day and weekly status report showing the progress of the Testing efforts.
• Used Test Director to create and track defects.
• Actively performed regression testing for updated requirements.
• Managed the defect tracking process to ensure that defect tracking is properly addressed (identification, fixing, re-testing and migration of defects).
• Reviewed system integration, user acceptance, performance test cases.

Environment: HP Quality Center, ASP.NET, Windows 2000/NT, SQL Server 2000, Visual Source Safe, XML, MS Excel, MS Office.