SUMMARY

• Over seven years of experience in Quality Assurance, Development and Analysis with emphasis on system testing, White Box testing and Black Box testing of Web and Client/Server based applications.
• Expertise in testing of mainframe and Web based applications using Manual and Automated testing procedures.
• Excellent understanding of the Software Development Life Cycle and role of QA.
• Hands on experience on User Acceptance Testing and Regression testing in defect fixing and error troubleshooting
• Experience with QA Methodology and QA Strategies to ensure the Quality Assurance Control.
• Experience in Analysis of Software Requirement Specifications and development of Test Plans, Test Scripts, Test Cases and test strategy document.
• Certified in Hogan systems
• Expertise in Analysis of User requirements, Business Requirements and Use cases.
• Expertise Hogan system like the CAMS by setting up account on the backend and validating the account activities.
• Experience in working with fileaid in creating entries backend.
• Experience on working with TSYS backend system.
• Strong knowledge in analysis of Bug Severity, Bug tracking system and Bug Reporting.
• Was involved in writing test plan document for the application.
• Experience with SOAP testing by running the XML request using SOAP UI and validated the response.
• Was involved in writing Web security test plan document.
• Maintain a defect report and track the defect report by verifying fixed defects, re test them and document the results.
• Setup accounts in the backend for testing purpose and utilize the accounts according to the business requirement.
• Experience working with SQL Queries, Oracle and Teradata.
• Experience in GUI, Unit and Regression testing, User acceptance Testing and handful knowledge in implementing Integration testing
• Good team player and ability to work independently along with strong problem solving, learning, and communication skills.

TECHNICAL SKILLS

Operating Systems: Windows NT/2000/XP, DOS, UNIX, MAC OSX

Office productivity: MS - Word, MS-Excel, PowerPoint (MS-Office Suite)

Testing Tools: HP Quality Center 9.1/11/12, Quick Test Pro 9.1.

Internet technologies: J2EE, VB Script, Java script, Perl, HTML, Asp.Net, XML.

Browsers: Internet Explorer (IE), Netscape Navigator, America Online, Mozilla, Safari

PROFESSIONAL EXPERIENCE

Confidential, Richmond VA

Sr/QA Analyst

Responsibilities:

• Worked as a senior Quality analyst in a fast driven environment.
• Involved in attending the test engagement meetings and daily status meeting.
• Worked with business analyst in gathering business requirements.
• Analyzed the business requirements.
• Analyzed the use cases and developed test cases from the use cases.
• Scheduled test case review meeting with the test lead.
• Created test cases and had the test cases reviewed with the test lead.
• Uploaded test cases into quality center under the designed project folder.
• Created test plan for the application under test and reviewed it with the business, development team.
• Involved in writing test strategy document for the application and review with the business, development and management team.
• Created the test plan review meeting with the application and project management team and reviewed the test plan document.
• Attended test case review meeting and discuss the testing stages of the application.
• Worked with environment team in collecting the code deployment dates.
• Verified the application against the written test cases.
• Executed all the test cases and passed the successfully validated test cases.
• Logged defects for the failed test cases.
• Created XML requests using SOAP UI.
• Executed XML requests using SOAP UI and validated the response for the request.
• Attached screenshots of the unsuccessful test cases towards the logged defects.
• Tracked the defects logged and retested according the code deployment.
• Executed regression test cases in tight test schedules.
• Use TSYS/TS2 backend application to validate user details.
• Used TSYS/TS2 in conditioning customer status and validate the scenarios accordingly.
• Attended defect review meetings and discussed about the defects logged by the team.
• Successfully Managed System Testing and Interface Testing.
• Involved in Functional Testing and User Acceptance Testing.
• Translated customer queries into functional and technical documents.
• Involved in both Front-End and Back-End QA process of the application using Black Box testing methodologies.
• Worked closely in all performance testing activities.
• Involved in testing web service protocols for different operations.
• Multi task effort provided by handling multiple projects that run on the single environment.
• Monitor the RTM tests using HP Diagnostics and provide the CPU Utilization and Memory Utilization metrics to the team.
• Involved in Batch testing process by coordinating with the application team and monitor the performance of the servers during the batch process and provide CPU and Memory metrics to the team for the test interval.
• Discuss about the test results and provide the solution for further enhancements.

Environment: /Technology: Windows, Unix, .Net, Quality Center 9/11, Performance center 11, Oracle 12, Java, TSYS, Quick test Pro 9.0, SQL, Visual Basics.

Confidential, MO

Quality analyst

Responsibilities:

• Worked as Quality Analyst in analyzing the requirements and creating test cases.
• Worked closely with the business analysis team in gathering Business Requirements and analyzing the requirements.
• Designed Test Cases and Test Scripts for Functional testing and for Automation using Quick Test Pro
• Executed written test cases and test scenarios for functional and automation testing
• Reported defects in Mercury quality center and assigned them to the respective developer.
• Was involved in writing test plan document for the application.
• Was involved in writing web security test plan document.
• Maintain a defect report and track the defect report by verifying fixed defects, re test them and document the results.
• Setup accounts in the backend for testing purpose and utilize the accounts according to the business requirement.
• Performed Manual Testing of GUI application and automated by using QTP.
• Used Quick Test Pro in creating accounts, cards and generating pins for the cards.
• Worked on Paragon (ATM application) in running transactions for the cards and validating PIN for the card.
• Worked on CAMS backend application on setting up an account, performing status changes on the account.
• Worked with fileaid in creating entries in the backend
• Worked with fileaid in running backend regression scripts and executed.
• Validate the status change of the account on Base24 that is been changed on CAMS Backend.
• Wrote SQL queries against the backend database and retrieved details of the accounts for testing purpose.

Environment: Windows, Unix, Weblogic 8.1/10, Sun Solaris 10, Oracle, JKD 6, .Net, TOAD, JAVA, Mercury Quality Center.

Confidential, NJ

QA Analyst

Responsibilities:

• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures for test changes.
• Involved in the creation of Test plan, Test cases and Test procedures required for Manual testing and to initiate Automated testing
• Worked closely with developers, business analysts and user representatives and participated in the product design process including specification and other document.
• Implemented integration testing depending on the requirements and the specifications
• Drafted test strategies, Test cases and Test plans based on functional specifications.
• Designed, scheduled and executed test plans within the predefined timeframe.
• Performed functional testing of the application
• Set Up Test Environment for testing of the application
• Performed Functionality and GUI Testing manually.
• Involved testing the client application and the load with Rational Rose.
• Worked with the users in performing the User Acceptance testing (UAT).
• Maintained the requirements Traceability matrix and managed requirements.
• Conducted Data integrity and Data validation tests manually.
• Developed automated test scripts using Quick Test Pro.
• Worked with .NET applications.
• Executed back-end testing of the application by writing complex SQL queries.
• Developed Base line scripts in order to test the future releases of the application
• Manually conducted Positive/Negative Testing.
• Used Mercury Test director as a defect tracking tool to report application defects and enhancements request and discussed with developers to resolve technical issues.
• Performed system tests and log results.
• Recorded results and reported defects to development team.
• Coordinated with the developers on Defects Status on a regular basis
• Participated in the project meetings.
• Responsible for developing and maintaining functional automation framework and strategy.

Environment: Windows XP/2000/NT, C, SQL, Rational Rose, Perl, UNIX, JAVA, HTML, XML, CITRIX, Oracle, Mercury Quality Center.