SUMMARY

• Over 6+ years of experience in IT as a Quality Analyst, Business Analyst, wif solid understanding of STLC, Business Process Management, Release Management, UML Diagrams, Manual testing, Automation Testing, Translating Requirements into Specifications, and Application Design. ISTQB certified Tester and has Scrum Master Accredited Certification.
• Diverse experience in E - Commerce, Banking, Healthcare and Power
• Extensive experience in creating detailed Business Requirements Document (BRD), Functional Requirements Document (FRD) and User Interface Document (UID)
• Experienced in using teh iterative software development life cycle principles of Rational Unified Process to manage, develop and test distributed client/server, internet and intranet applications on heterogeneous environments
• In Depth understanding of teh AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Extensive noledge of Software Development Life Cycle(SDLC) and Software Testing Life Cycle
• Excellent working noledge on Scrum concepts like Scrum team, Product backlog, Spring planning, User stories, Daily stand-up, Burn down charts, Planning poker and Pair programming
• Experienced in Testing applications which are developed in JAVA/J2EE, VB.NET, C#, ASP.NET
• Experienced in Unit, Functional, Regression, System Integration, and User Acceptance Testing (UAT) of client server application/web application.
• Expertise in database testing, writing and executing SQL Queries.
• Proficient in working wif Selenium and J Unit tools
• Well versed at giving walkthrough and creating Unified Modelling Language (UML) diagrams for Business Process Modelling like Use Case Diagrams (UCD), Activity Diagrams (AD), Sequence Diagrams (SD), Data Flow Diagrams (DFD), Flow Charts (FC) and Wireframe Prototypes
• Reasonable understanding of Object Oriented Analysis and Design (OOAD) concepts.
• Expertise and hands on experience in SQL and RDBMS for Analysis, Reporting and Testing purpose.
• Experience in handling changes effectively by conducting Impact Analysis and holding Change Control Board (CCB) meetings.
• Proficient in Creating, Managing and Tracking Requirements Traceability Matrix (RTM)
• Experience in assisting testing team wif Test plans, Test scripts, Reviewing Test Cases, and Validating and Monitoring Defects using various Defect tracking tools.
• Proficient in writing and executing Test Plans, Test Cases, Bug Reporting and Tracking Defects.
• Extensively developed test strategies for GUI, Web Applications, Web Services, E-Commerce, Client/Server, Database/Data warehouse and COTS applications testing
• Experience working on website testing.
• Experience in managing internal and external API
• Active involvement in Post Production Validation and Production Support.
• Confident, quick learner, adaptable and positively influenced by teh ever-changing technology.
• Excellent analytical and problem solving skills; listening, oral, and written communication/presentation skills

TECHNICAL SKILLS

Operating Systems: Windows, MS DOS

Editing Tools: Adobe Photoshop, Corel Draw, Sound Forge, Adobe Premiere

Web Designing Packages: Macromedia Dreamweaver, Microsoft Front

ERP: SAP CRM

BI: IBM Cognos, SSIS, SSAS, SSRS

Methodologies: RUP, Agile, Waterfall and SDLC

Business Processing Tools: Rational RequisitePro, ClearQuest, ClearCase, ProVision

Testing Tools: QTP, Load Runner, Selenium, SoapUI, ALM

Reporting Tools: Rational Rose 6.0, Quality Center

Languages: UML 2.0, C, C++, Java, Junit, Visual Basic 6, .net, HTML, XML

Databases: SQL Server 2008, MS-Access, Oracle 8i, DB2

Workflow Tools: MS-Visio, MS-Project, MS OFFICE (Word/Excel/Access/Power Point)

PROFESSIONAL EXPERIENCE

Confidential, Richfield, MN

QA Analyst & Business Analyst

Responsibilities:

• Interacted wif teh client to identify business needs, finalize teh project scope and perform Cost-Benefit Analysis
• Assisted teh PM in developing Work Breakdown Structure.
• Functioned as teh primary liaison between teh business line, operations, and teh technical areas throughout teh project life cycle.
• Performed QA role for teh project.
• Developed Test Scripts, Test Plans and Test Cases from business, technical and functional requirement & Use Cases using Quality Center for defect tracking.
• Perform browser compatibility testing by testing across different browsers such as Internet Explorer/Mozilla/Firefox/Chrome
• Database testing and checking of Reports for teh files processed through edelivery.
• Did backend testing wif SQL queries.
• Performed data driven testing and validated results set against database using check points.
• Involved in Integration, functional and regression testing using Manual Testing methods.
• Gathered requirements and business process information by using elicitation techniques like user Interviews, Focus groups, brainstorming and conducting Joint Application Development (JAD) sessions
• Worked on Manhattan DOM to get global, real-time view of inventory, order status and location
• Monitored changes and version control using MS SharePoint.
• Created and executed QTP Test Scripts for Data Driven Testing using Excel sheets
• Used Descriptive Programming in QTP and Shared Object Repository
• Used various Checkpoints, synchronization points in QTP and Selenuium
• Implemented Rational Unified Process (RUP) methodology of Software development life cycle wif its workflow and activities to develop business process models
• Performed resource allocation and monitored project milestones using MS Project
• Prepared appropriate use case models and activity diagrams using MS Visio.
• Developed test plan and test cases for user acceptance testing (UAT).
• Assisted teh PM in setting realistic project expectations
• Maintained Requirement Traceability Matrix in MS Excel

Confidential, Louisville, KY

QA Analyst

Responsibilities:

• Understanding and analysis of BRD,FRD, Use Cases to create Test Plan and Test Cases
• Worked in an AGILE environment. Participated in Sprint planning, Scrum meetings, daily stand ups and Sprint Retrospective meetings.
• Maintained and Created Requirement Traceability Matrix
• Performed Black box testing, Functional testing, UAT testing and GUI Testing
• Wrote and executed SQL Queries including DDL and DML commands to validate database content and verified accuracy of business logic
• Created Different Automation Framework dat is enhancing and creating from scratch, also designed and debug VB scripts
• Performed Web Services testing and Validated XML request/response data using Assertions in SOAPUI
• Performed Property transfer from test case to test case, test request to test case, test case to test suite, test suite to test suite, test suite to project level
• Generate groovy script for JDBC connection and property transfer in SOAPUI
• Conducted Load testing and generated reports using SOAPUI tool
• Used various constraints as well teh joins for database consistency testing in SQL
• Used Unix command for verifying error log file
• Used Rational Clear Quest for Reporting, Tracking, reviewing teh bugs.
• Give Lead as a mentor to junior testers and fellow testers
• Co-ordinated wif other teams such as development team, configuration team, production team

Environment: Agile, QC 10, Clear Quest7.1, QTP 10.0, SOAP UI 4.0, SQL Server /Oracle 11g, UNIX

Confidential, Chicago, IL

Quality Analyst & Business Analyst

Responsibilities:

• Responsible for identifying and documenting business rules and creating detailed Use Cases and conducting User Acceptance Testing
• Facilitated (JAD) Joint Application Development sessions to identify business rules and requirements.
• Created targeted Questionnaires to gather requirements.
• Gathered, analysed and documented Business Requirements (BRD) based on teh analysis of business process, work flow model and existing use cases
• Created Functional Requirement Documents (FRD) and delivered wifin project timelines.
• Performed extensive requirement analysis including Data Analysis and Gap Analysis.
• Designed and developed project document templates based on Waterfall methodology.
• Designed wireframes and mock-ups to communicate business and functional requirements to Business Stakeholders and developers
• Worked wif teh Business Process Reengineering team, analysed teh existing system and created a detailed To-Do plan.
• Communicated change request to Project managers and Change control board for approvals
• Designed and developed Use Cases and UML diagrams using MS Visio.
• Partnered wif teh technical team in teh research and resolution of system and process problems
• Worked on preparing project plans and also managed changes to teh scope of teh project
• Developed Requirements Traceability Matrix (RTM) in MS Excel to trace each software requirement to test case.
• Performed activities supporting teh roll out e.g. teh UAT template for Business User for QA,
• Was responsible for documenting procedures dat followed updating and version controlling.
• Used procedures for collection of data and preparation of user guides, administration guides, and functional documentation for new developed products and services which were also useful in training.

Confidential

QA Analyst

Responsibilities:

• Designing and developing various different scenarios and test cases by analysing teh business needs, user requirements and specifications
• Involved in functional testing of mobile application on different platform (iOS, BlackBerry)
• Involved in Web Based testing, system testing, integration testing, mobile application testing
• Involved in performing shakeout and smoke testing of various builds in teh test and UAT environments
• Executed Test Cases to perform User Acceptance Testing
• Executed test scripts using manual testing methodology
• Conducted Parameterization to data tables in QTP
• Involved in GUI testing of mobile application
• Performed Mobile application testing for devices like iPhone, iPad, Android, Blackberry, Samsung, and phones using Simulator ”Device anywhere"
• Conducted Regression Testing, Retesting on each new build
• Conducted heavy data-driven testing, functional and regression testing using QTP and Selenium
• Performed Black Box testing, Security testing, and functionality testing
• Backend testing of teh data in SQL Server database. Modifying teh site contents and layouts using teh Editor role
• Created and maintained Test and Traceability matrix.
• Execute test scripts, co-ordinate & conduct system & UAT testing
• Manually tested modules for compliance wif functionality requirements
• Perform integration testing, acceptance testing and regression testing
• Tracking of Xml logs
• Identified defects and interacted wif developers to resolve issues
• Involved in API testing to validate teh details(me.e. user account, destination number and other user information)
• Log and track teh defects to closure in JIRA
• Prepared Test Log in excel for each new releases
• Reviewed extensive SQL Queries wif complex multi-table joins and nested queries
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on teh oracle database

Environment: SQL, iPhone, Blackberry, Web application, Mobile OS (IOS, RIM), QTP, Quality center, Java, J2EE, PL/SQL, VB Script, Jira, CMS (oracle database), MS Office, Internet Explorer, Firefox, safari, GUI

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Evaluated business requirements and designed staging table(s) and program units needed to transform and load external data to teh data warehouse
• Interacted wif teh Subject Matter Experts (SMEs) and stakeholders, gathering business requirements to get a better understanding of client’s business processes
• Followed Agile methodology due to teh continuous change of requirements
• Used UML, for gathering requirements, created Use Case Diagrams, and Use Case Specification document (USD)
• Develop Technical specification, Use cases, and data model
• Responsible for researching and documenting existing system features and capabilities and documented findings in user guide for teh purpose of various stakeholders and team members in teh project to understand teh features and functionality of teh application accurately
• Edited incomplete, inconsistent and noisy data to form a more organized data warehouse to ensure consistency in coding and naming. Organised this data in terms of various major subjects to provide a simple and a concise view around teh entities
• Used Unified Modelling Language (UML) for process modelling and use cases
• Generated daily, weekly, and monthly reports using MS OFFICE Tools and submitted to teh Team Leads and Manager for reporting, status reporting and analysing purpose
• Developed gap analysis document, logical and physical design and remediation plan
• Functioned as a liaison and advocate between teh technical teams and teh business teams and end users and taught other members of teh team business and functional rules and business concepts
• Developed Logical Data Model/Dimensional Model including fact tables, dimensions, SCD rules, data initiation rules, source system qualification, aggregation rules and transformation logic
• Captured, communicated, managed system requirements and Maintained requirement tractability to keep team members up to date wif teh latest requirements and changes if any
• Responsible for training and testing of transactions
• Analysed existing procedures and reported to management to improve productivity

Environment: Rational Rose, Requisite Pro, Rational Clear Case, Business Objects, Feasibility Analysis, Risk Analysis and Gap Analysis, RUP, UML, SQL, MS-Office, MS Project, MS Visio

Confidential

Technology Analyst

Responsibilities:

• Conducting user interviews at both in-house and client locations, gathering and analysing requirements using Microsoft Visio using agile methodology.
• Used MS Visio to design and create ERD. Perform Gap Analysis by identifying existing technologies, documenting teh enhancements to meet teh end state requirements
• Conduct Workflow, Process Diagram and Gap Analyses to derive requirements for existing systems enhancements.
• Prepared Business Requirement Documents (BRD), Functional Specification Document (FSD) and Requirement Traceability Matrix (RTM)
• Assist wif User Testing of Systems (UAT), developing and maintaining quality procedures and ensuring dat appropriate documentation is in place
• Worked wif development and testing teams to accomplish timely release objectives
• Using detailed noledge of application features and functions assess scope and impact of business needs throughout analysis and completion of all enhancement specifications
• Liaison for projects wif other corporate departments, including Executive, Legal and Information Services as well as vendor relationships. Assisted in maintaining vendor data bases and carrying out vendor ratings.