SUMMARY:

• Demonstrated experience as a Software Tester in Software Quality Assurance for 8+ years. Well versed in verifying the functionalities of software application with sound knowledge of functional testing methodology. Strong working knowledge of quality assurance processes, software development life cycle, Service Oriented Architecture strategies, relational database concepts and an understanding of business systems analysis. Good organizational and time management skills with ability to prioritize workload according to volume and urgency.
• 8+ years of experience in Software Quality Assurance, in testing GUI based client/server applications and Web based applications using Manual and Automated testing procedures.
• Certified Software Tester
• Proficiency in designing executing Test cases, preparation of test data manually and experience in Black Box Testing and White Box Testing
• Experience in writing Test Plans, System Test Plans, Traceability Matrix, defining Test Scenarios and Test Cases based on business and functional requirements.
• Efficient in Preparation of Test interfaces for Regression, Functional, Integration testing, Performance testing, Stress and Load Testing.
• Experience in automation tools using Rational and Mercury Test suite including generating automation scripts for Win Runner, HP Load runner, selenium and QTP
• Extensive experience in running various kinds of tests such as Unit, Integration, System, Regression, User Acceptance Test (UAT), Application Programming Interface (API) Performance - Load & Stress, Backend for Web (N-Tier) and Client/Server Applications.
• Extensive experience in defect tracking system like Bug Tracking, Bug Reporting
• Highly proficient in HP Suite (Load Runner, Quick Test Pro, Win Runner, Test Director / Quality Center) and Compuware Tools (QA Center, QA Load, QA Reconcile, CARS QA Director, CARS Workbench, CARS Change point) across multiple Operating Systems and Technologies.
• Good command over the configuration and design aspects of various benefit administration modules of OAB like Life events, eligibility/electability, rates/premiums/coverage, communication, extracts etc.
• Strong base knowledge in AOL fundamentals
• Profound knowledge in Visual Studio Test
• Extensive knowledge and exposure to QA testing, SOA and process
• Working knowledge of SSIS, SSAS and SSRS
• Profound Knowledge of SDLC and Software Testing Life Cycle
• Strong domain expertise in health care, insurance and web Technology
• Fair experience of ERP and CRM applications including SAP, Oracle E-Business Suite, Siebel and PeopleSoft
• Execute Functional and Non - Functional Testing as Db, installation, cross browser, platform compatibility and functional testing
• Working knowledge of Software Development Methodologies (Spiral, Waterfall, Agile Methodology and scrum)
• Proven ability in acquiring Functional and Business Layer knowledge of the applications domain by attending the Knowledge Transfer Sessions (KT) with the clients / Business Analysts, SMEs and also by referring to project documents and presentations
• Knowledge of quality standards like IEEE/ISO/CMM
• Proficient in Oracle & SQL Server database UNIX, TCP/IP and Windows operating systems

TECHNICAL SKILLS:

Operating Systems: Windows-9x, Windows NT, 2000, XP, 2003 and UNIX, Mac

Databases: Ms-Access, SQL Server 2000/2005, Oracle

Development Tools/Languages: C, C++, XML, VB.NET, JavaScript, VBScript

Web Tools: HTML, DHTML

Others: Microsoft Visio, Microsoft Office 2000, Microsoft Project.

Bug Tracking tools: Bugzilla, Test Director

Testing Tools: Load Runner, Win Runner, QTP, Quality Center

PROFESSIONAL EXPERIENCE:

Confidential, CA

Test Manager

Responsibilities:

• Provide leadership for all testing activities across one or more Agile SCRUM teams.
• Manage and evaluate team sprints activities and updates on TFS
• Lead/Manage a group of 6-8 QA resources on one or more Scrum teams with same/different cycles.
• Design and implement new QA processes.
• Performance testing was done using Load Runner.
• Participate in software design meetings and interact with Business Analysts and Software Developers to understand software functional requirements and business objectives.
• Provide time/resource estimates for software testing activities.
• Plan and develop software test cases and scripts.
• Conduct test case reviews.
• Create traceability matrices for tests to ensure complete requirements coverage.
• Configure and maintain test environments.
• Execute software test plans.
• Perform the testing of Web methods in testing framework using Selenium. Executed the test scripts using Selenium validate the actual and expected results Responsible for Automation Scripts & library functions maintenance
• Logged and reports defects.
• High-priority issues handling (hot-fixes).
• Application, functionality and product sign-offs for release and release tracking.
• Create and maintain system documentation.
• Performed regression testing for fixes using QTP and closed the defects in Test Manager. Involved in the end-to-end test using QTP and responsible for the Quality-Assurance of this application to complete in record time.
• IBM Optim Used to manage, deploy and protect test environments, speeding time to market and reducing risk
• Attend Project/Daily-Scrum meetings.
• Plan and execute system end-to-end tests for all existing and new applications.
• Participate in system integration testing with other teams.
• Participate in integration testing with clients/3rd party vendors.
• Build regression test suite and plan/execute regression tests as needed.
• Create smoke tests for three applications.
• Design and build Automation framework from scratch.
• Automate the smoke tests for two applications.

Environment: SQL Developer, Quality Center 9.x/10.x, QTP 9.x, Win 2008 R3 Server, Win 7, .NET 4.5, MS SQL Server 2008, MS SQL Server Management Studio, Load Runner 9.x, Selenium, IBM Optim, CruiseControl.Net, NUnit

Confidential, NY

QA Lead / Manager

Responsibilities:

• Provide leadership for all testing activities across one or more SCRUM teams.
• Proficiency supporting Business Intelligence Tools SSIS,SSRS.
• SSRS Reports and SSIS packages monitoring and give support for Developers.
• Lead/Manage a group of 6-8 QA resources on one or more Scrum teams with same/different cycles.
• Design and implement new QA processes for Legacy application.
• Regression testing was done for all the enhancements in the COBOL DB2 programs of the application.
• Mainframe Output file comparison were done by using ICETOOL utility in JCLs.
• Performance testing was done using Load Runner.
• Participate in software design meetings and interact with Business Analysts and Software Developers to understand software functional requirements and business objectives.
• Provide time/resource estimates for software testing activities.
• Plan and develop software test cases and scripts.
• Conduct test case reviews.
• Create traceability matrices for tests to ensure complete requirements coverage.
• Configure and maintain test environments.
• Execute software test plans.
• Performed the testing of Web methods in J Unit and testing framework using Selenium, Executed the test scripts using Selenium validate the actual and expected results Responsible for Automation Scripts & library functions maintenance
• Log and report defects
• High-priority issues handling (hot-fixes).
• Application, functionality and product sign-offs for release and release tracking.
• Create and maintain system documentation.
• Performed regression testing for fixes using QTP and closed the defects in Test Manager. Involved in the end-to-end test using QTP and responsible for the Quality-Assurance of this application to complete in record time.
• IBM Optim Used to manage, deploy and protect test environments, speeding time to market and reducing risk
• Attend Project/Daily-Scrum meetings.
• Plan and execute system end-to-end tests for all existing and new applications.
• Participate in system integration testing with other teams.
• Participate in integration testing with clients/3rd party vendors.
• Build regression test suite and plan/execute regression tests as needed.
• Create smoke tests for three applications.
• Design and build Automation framework from scratch.
• Automate the smoke tests for two applications.
• SME on various projects - single point of contact
• Conduct interviews for open positions. and mentoring members of the SQA team
• Recommend new tools, process and procedures to improve and optimize SQA work.
• Member of the company's Quality Assurance Standards committee

Environment: Win 2003 Server, IIS v6.0, Oracle 10g/Express Edition, IE 7.0/8.0/9.0, .NET 2.0/3.0/3.5, SQL, VB script, SVN, Toad 10.2, Oracle SQL*Plus, SQL Developer, Quality Center 9.x/10.x, QTP 9.x, Win 2008 R3 Server, Win 7, .NET 4.5, MS SQL Server 2008, MS SQL Server Management Studio, Version One, Load Runner 9.x, Selenium, JUnit, IBM Optim, CruiseControl.Net, NUnit

Confidential, Chicago, IL

QA Lead / Manager /Performance Tester

Responsibilities:

• Performed responsibilities of developing and executing functional test plans and test cases
• Handled the tasks of providing support in all phases of functional test execution and documentation
• Assigned responsibilities of identifying bugs and monitoring defect tracking systems
• Performed the tasks of supporting senior functional tester in developing formal acceptance functional test procedures to meet customer requirements
• Responsible for entering software defects in the bug tracking systems
• Assigned the tasks of communicating test results and performed tracking of non-testable software
• Interact with the Technical Leads and Developers, Business Analysts to evolve the functionalities, workflow, and business transactions.
• Different types of Reports Validation.
• Responsible for developing automation scripts using Thread Group to make them flexible and useful for repeat performance testing.
• Wrote parameterize variables for data-driven testing and automation for large numbers of testing permutations.
• Wrote automated test scripts for all the modules in the Application, and used these scripts for testing the application using QTP.
• Perform Functional and Regression Testing using QTP. Executed the test scripts on different releases as well as in different modes and validated the actual results against the expected results.
• Implement Logic Controllers if-then-else to run the script in conditional manner for the candidate verification purpose.
• Captured Runtime values and stored them in files and used them as input for other tests.
• Responsible for recording and editing automation scripts to make them flexible and useful for repeat performance testing.
• Execute analyze and develop reports in order to convey results and prepared recommendations for system improvements.
• Active participated in daily/weekly project standup & Agile Scrum Meetings to update the QA status, QA Needs and to discuss on project state.
• Excellent participate in production deployments and coordinating with support teams.

Environment: Micro strategy, SAS, ETL, Data warehouse, Business Intelligence, Oracle, Bugzilla, MS Visio.

Confidential, Hoboken, NJ

QA LEAD / Performance tester

Responsibilities:

• Handle responsibilities of developing functional testing plans and performing end to end phases of test execution
• Responsible for documenting functional, regression, and acceptance testing procedures
• Perform responsibilities of refining full functional test plans and developing Quality Assurance test plans
• Assigned the tasks of tracking defects found at software release phase and develop test data to be used in software development life cycle
• Handle responsibilities of estimating work load requirements and develop standard test strategy plans
• Perform the tasks of updating test plan status to the test manager on a weekly basis
• Perform identification of functions that the application is expected to perform
• Creation of input data based on the function's specifications
• The determination of output based on the function's specifications
• Perform Acceptance, Unit, Integration and Cross-Platform testing using HP Quality Center.

Environment: LOAD RUNNER, QC, JCL, HTTP, Selenium, IBM MAINFRAME, HP 3000, AS 400, SQL Server 2005.

Confidential, NJ

Sr. TEST ANALYST

Responsibilities:

• Perform all types of testing namely Regression, Functional and System testing.
• Involve in Performance and Load Testing using Load Runner.
• Preparation Execution and Review of Test Cases based on the requirement
• Involved in Test Data Collection
• Executed the test scripts in Quality Center& maintained test results in sync.
• Conduct Performance Testing using LoadRunner Scripting and LoadRunner Controller.
• Developed Manual test cases, test scripts and test scenarios for AUT
• Compared and analyzed the test results for every release
• Perform Positive and Negative Testing on the application using Selenium.
• Involved in conducting stress test and volume test against the application
• Actively participated in enhancement meetings focused on making the application more effective.
• Responsible for performing various types of process evaluations during each phase of the software development life cycle
• Performed Black Box Testing, and back end testing

Environment: Load Runner, HP Quality Center, Selenium, JAVA,TCP/IP MS SQL Server Reporting Services 2000/ 2005, Visual Source Safe, UNIX

Confidential

QA ANALYST

Responsibilities:

• Involved in gathering business requirements, designing and proposing design solutions
• Preparing Test Plan
• Perform all types of testing namely Regression, Functional and System testing
• Performed Positive and Negative Testing on the application
• Performed Acceptance, Unit and Integration testing
• Created automated test cases and scripts using QTP for Functional Testing
• Worked Extensively on QTP, Created Master scripts and Modified scripts in expert mode
• Involved in conducting stress test and volume test against the application
• Preparation Execution and Review of Test Scripts based on the requirement for the Automation Testing using QTP
• Involved in Smoke Test of the Build delivered
• Involved in Test Data Collection
• Tracking and managing defect report using Test Director

Environment: Load Runner, HP Quality Center, VB.NET, MS SQL Server Reporting Services 2000/ 2005, Visual Source Safe, Windows 2000,MS Visio 2000

Confidential

QA ANALYST

Responsibilities:

• Involve in gathering business requirements, designing and proposing design solutions.
• Managing all phases of testing for assigned components ensuring test plans and test cases are completed and met business requirements.
• Perform all types of testing namely Regression, Functional and System testing.
• Perform stress and load test using LOAD RUNNER
• Created the automated tests for QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts
• Involve with the QA Team to implement testing objectives and testing process.
• Used Quality Center as a defect tracking and managing tool
• Preparation Execution and Review of Test Scripts based on the requirement for the Automation Testing using QTP
• Involve in Smoke Test of the Build delivered.
• Involved in Test Data Collection
• Back-End Testing, database table manipulations of relational database systems by writing complex SQL queries manually

Environment: Load Runner, HP Quality Center, VB.NET, MS SQL Server Reporting Services 2000/ 2005, Visual Source Safe, Windows 2000,MS Visio 2000

Confidential

QA ANALYST

Responsibilities:

• Involved in gathering business requirements, designing and proposing design solutions
• Updating of Traceability Matrix to facilitate Change Management and Requirements Coverage
• Impact Analysis to track the Change Management and Bug Impact Areas to facilitate and Monitor the Testing activities with regard to Changes.
• Managing all phases of testing for assigned components ensuring test plans and test cases are completed and met business requirements.
• Re tested the defects based on priority.
• Perform all types of testing namely Regression, Functional and System testing.
• Created the automated tests for QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts
• Involved with the QA Team to implement testing objectives and testing process
• Used Quality Center as a defect tracking and managing tool
• Preparation Execution and Review of Test Scripts based on the requirement for the Automation Testing using QTP
• Involved in Smoke Test of the Build delivered
• Involved in Test Data Collection
• Back-End Testing, database table manipulations of relational database systems by writing complex SQL queries manually

Environment: Load Runner, HP Quality Center, VB.NET, MS SQL Server Reporting Services 2000/ 2005, Visual Source Safe, Windows 2000,MS Visio 2000

Confidential

Performance Tester

Responsibilities:

• Involved in Functional Testing and GUI Testing using WinRunner
• Preparation, Execution of Test Cases based on the requirement
• Involved in automation of Functional, regression testing using Winrunner
• Creating Requirement Traceability Matrix to track test coverage.
• Extensively used Test Director for Test management and execution of test cases
• Performed bug tracking and reporting using Test Director
• Responsible for preparation of Defect profile and Test summary report
• Create automated test cases and scripts using Winrunner for Functional Testing.
• Conduct Regression Testing using Winrunner.
• Involved in Security Testing of the web application
• Verified and corrected the User Manual and help files.
• Involved in Sanity, Functional and regression testing

Environment: WinRunner, Mercury Test Director, ASP, Front End VSS, XML, Windows 2000, IIS 5.0, MS Access, Microsoft Visio.

Confidential

Performance Tester

Responsibilities:

• Perform all types of testing namely Regression, Functional and System testing.
• Preparation, Execution of Test Cases based on the requirement
• Worked Extensively on QTP and Silk Created Master scripts and Modified scripts in expert mode
• Created the automated tests for QTP, Developed User Defined functions and used data driven testing and database accessing techniques to support scripts
• Reported defects about any failures in the script with Test Director
• Involve in Test Data Collection.
• Re tested the defects based on priority.
• Interact with Developers & Business Analysts.
• Mentoring others in tweaking SQL queries for Testing
• Involved in Daily/Weekly Project status Meetings
• Written SQL queries to conduct Database Integrity and Data Validation Testing
• Executed Functional and Non - Functional Testing as Db, installation, cross browser, platform compatibility and functional testing
• Involved in Security Testing of the web application
• Analyzed results of the tests by creating reports in Test Director
• Back-End Testing, database table manipulations of relational database systems by writing complex SQL queries manually.

Environment: QTP, Test Director, Visual Studio.Net 2003, VB.NET, ADO.NET, JavaScript, SQL Server 2000, IIS 6.0, XML, XSL, XSLT, HTML, Windows 2000/XP.