SUMMARY:

• Around 8+ Yrs of professional experience in Information technology. Expertise in Software Quality Assurance and analysis wif emphasis on Front End Testing (Functional Testing and GUI Testing), System Testing, Web service Testing and Regression Testing of Stand - alone, Client/Server and Web based applications.
• Extensive experience in Analysis, Planning, Designing Test Cases, and Execution of teh same for Software projects, Team management, Gap Analysis Process Improvement & Customer.
• Areas of Expertise: Preparation of project plan, guiding and monitoring teh team during test suite design, Interaction wif client and business users, Creation and review of plan, schedules, estimation, Change Management, SLA Management, Testing: (Black box: Functional, Regression, Localization Installation, Build deployment), Project Tracking and Reporting, Quality process in terms of ISO and CMMI level3.
• Domain noledge of Payments domain, media domain, Business Process Modelling (IBPM) domain.
• Coaching/mentoring teh team wif a thought leadership to achieve teh organizational goals.
• Quality Process: Active participation in Quality Process action team as its core member.
• Certified Internal Auditor in technology (ISO) of Organization: well conversant wif SDLC and Quality Concepts.
• Testing expertise: Demonstrated ability in designing and executing test cases, making test strategy and test plans. Manual Testing: Black Box: Functional, Regression, Webservice Testing.
• Build Deployment: Deploying builds to setup test environment on different platforms (Windows/Unix).
• Tools:, Conversant wif MS Office, Microsoft Visual Source Safe (VSS), CVS, Rally, Quality Center, BMC, Bugzilla, Share Point, Soapui
• Performance Testing: RADView
• Skills: Effective communication, going in depth of a problem, work collaboratively, noledge sharing, achieving deadlines, Motivating teh team/myself to work effectively in teh desired timeframe and keep myself/Team updated. Possess diverse skills assisting in providing multiple perspectives to solving problem
• Standardized training and reporting process in testing division leading to better management and effective communication.
• Have received spot bonus and Star of teh Quarter award for good performance.
• Involved in interview drives at organizational level.
• Strong test project management and coordination skills including resource estimation, mentoring, test estimation and responsibility for final sign-off for UAT.
• Knowledge in Analysis of Bug Severity, Bug tracking system and Bug Reporting.
• Experience testing in Mainframe systems.
• Experience setting up test environments.
• Experience working wif development team to resolve and validate Production Issues.
• Exceptional ability to maintain and build client relationships, ability to comfortably converse wif all facets in teh client’s organization for requirements and validation.

TECHNICAL SKILLS:

Processes / Methodologies: Agile, Water Fall, Scrum

Operating Systems: Microsoft Win 9X/XP, Windows NT, Windows 2000, Windows 2003 Server, Windows CE, Windows Mobile 5.0, RedHat Linux, Sun Solaris,IBM-AIX, HP UX, Ubuntu

Internet Tools: SoapUI, HTML Validator, Adtech and Fiddler, Hogger

Reporting Tools: Rally, BMC, Quality Centre, Microsoft Excel, Ace, JIRA

Databases: Oracle10g, Sybase, MS SQL Server 2000-2005, DB2

Languages: SQL, HTML, Java, .Net, Javascript

Other Tools: MS Office, Microsoft Visio, Visual SourceSafe 6.0,Win CVS,Novell

Software Tools: Weblogic 8.1/9.2, Websphere 5.0/6.0, Jboss, Tomcat, Oracle Application Server, Interstage Application Server

PROFESSIONAL EXPERIENCE:

Confidential

Technical Test Lead

Responsibilities:

• Worked on Online Account Opening application, Loan Servicing, Business lending operations, Banking Solution Services, Internet Home loan, Firefly applications.
• Preparation of project plan, guiding and monitoring teh team during test suite design
• Interaction wif client and business users
• Offshore coordinator for handling all QA activities.
• Arranging Knowledge transfer sessions wif client
• Executing Transition plan for project coming from third party vendor
• Creation of test plans and decided testing strategies along wif teh Business Analysts
• Preparation of Run Plans and reviewing of test scripts
• Creation and review of plan, schedules, estimation and test assets
• Effective defect tracking and reporting to improve communications and reduce delay
• Coordinate changes wif production and implementation managers and developers
• Interface and coordinate wif other teams related to software development and implementation
• Handling test environments issues for offshore team.
• Internal noledge sharing sessions wif teh team.

Confidential

IT Specialist

Responsibilities:

• Preparation of project plan, guiding and monitoring teh team during test suite design
• Interaction wif client and business users
• Creation of test plans and decided testing strategies along wif teh Business Analysts
• Preparation of Run Plans and reviewing of test scripts
• Creation and review of plan, schedules, estimation and test assets
• Effective defect tracking and reporting to improve communications and reduce delay
• Coordinate changes wif production and implementation managers and developers
• Interface and coordinate wif other teams related to software development and implementation
• Participate in user acceptance testing and support teh users in testing
• Manually running batch jobs to simulate eBill presentment in test environment.
• Execution of database queries and Troubleshooting database queries.
• Handling test environments issues for offshore team.
• Internal noledge sharing sessions wif teh team.
• Testing end to end scenarios for payments.
• Executing batch processing on Transaction server for payments.
• Internal noledge sharing sessions wif teh team.
• Reporting of Process compliance checklist
• Reporting of monthly Metrics
• Facing Internal Quality Audits

Confidential

Senior Software Engineer

Responsibilities:

• Creating Iteration Plan.
• Performing Regression testing, sanity testing, adhoc testing
• Writing and Executing test cases on test, staging and production enviornment
• Defect Logging/Verification
• Reviewing stories and test case
• Worked on tools Adtech and Fiddler, Hogger and Tamper data
• Team Mentoring

Confidential

Software Engineer/Sr Software Engineer

Responsibilities:

• Preparing Certification sheets including test plans.
• Making teh preliminary Test cases.
• Reviewing teh Test Cases and Test Plans.
• Involved in teh complete Testing life cycle (Regression) of teh system.
• Coordinated wif QA team to proceed wif end-to-end testing
• Coordinated wif dev team to proceed wif end-to-end testing
• Organized tests, Prepared Bug reports and communicated to QA lead.
• Performed various testing like functionality, regression, and GUI testing .
• Identified, analyzed and documented all defects wif severity and priority levels.
• Bug Tracking and Reporting using Bugzilla.
• Involved in functional study and Understanding teh requirements.
• Worked in Designing and Writing Test Scripts Using QTP (hands on experience).
• Installation of Application or Web Servers and teh Build to be tested
• HTML Source code testing wif HTML Validator.
• Database upgrade testing
• Handling teh Level-2, Level-3 support for Confidential IBPM
• Interaction wif teh development team
• Logging incidents and bugs
• Utilizing noledge of teh customer environment, deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and noledge transfer, effectively manage cases and sub-cases to ensure timely and high quality communication wif customers and resolution of all issues involved
• Setting up environments to trouble shoot customer issues.
• Delivering teh Patches .
• Handling Incidents through WebEx and LiveMeeting .
• Bug reporting and verifying fixes.