SUMMARY:

• Around 8 Years of professional experience in Software Quality Assurance wif emphasis on Front/Backend End Testing, System/Integration Testing, SOA testing, Web service Testing and Regression Testing of Stand - alone, Client/Server and Web based applications.
• Have knowledge about Insurance, Banking, and Financial Services.
• Extensive experience in Analysis, Planning, Designing Test Cases, and Execution of the same for Software projects, Team management, Gap Analysis Process Improvement & Customer.
• Areas of Expertise: Reviewing business requirements, functional requirement, responsible for creating test frameworks, use cases from the requirements document, assisting wif detail design activities. Preparation of project plan, guiding and monitoring the team during test suite design, Interaction wif client and business users, Creation and review of plan, schedules, estimation, Change Management, SLA Management, Project Tracking and Reporting, Quality process in terms of ISO and CMMI level3.
• Reporting: Participation in creating weekly, monthly project reports, dashboards, PCI, Metrics, Work product audit, CAR, DAR, Transition and resource planning reports.
• Domain knowledge of Payments domain, media domain, Business Process Modeling (IBPM) domain and Mortgage domain.
• Coaching/mentoring the team wif a thought leadership to achieve the organizational goals.
• Quality Process: Active participation in Quality Process action team as its core member.
• Certified Internal Auditor in technology (ISO) of Organization: well conversant wif SDLC and Quality Concepts.
• Testing expertise: Demonstrated ability in designing frameworks for SOA test and QTP Scripts and executing test cases, making test strategy and test plans.
• Build Deployment: Deploying builds to setup test environment on different platforms (Windows/Unix).
• Tools:, Conversant wif Soapui, RadView, GreenHat-Tester, Handson experience wif QTP, Quality centre, MS Office, Microsoft Visual Source Safe (VSS), CVS, Rally, JIRA,BMC, Bugzilla.
• Skills: Effective communication, going in depth of a problem, work collaboratively, knowledge sharing, achieving deadlines, Motivating the team/myself to work effectively in the desired timeframe and keep myself/Team updated. Possess diverse skills assisting in providing multiple perspectives to solving problem
• Standardized training and reporting process in testing division leading to better management and effective communication.
• Involved in interview drives at organizational level.
• Strong test project management and coordination skills including resource estimation, mentoring, test estimation and responsibility for final sign-off for UAT.
• Knowledge in Analysis of Bug Severity, Bug tracking system and Bug Reporting.
• Experience testing in Mainframe systems.
• Experience setting up test environments.
• Experience working wif development team to resolve and validate Production Issues.
• Exceptional ability to maintain and build client relationships, ability to comfortably converse wif all facets in the client’s organization for requirements and validation.

TECHNICAL SKILLS:

Processes / Methodologies: Agile, Water Fall, Scrum

Operating Systems: Microsoft Win 9X/XP, Windows NT, Windows 2000, Windows 2003 Server, Windows CE, Windows Mobile 5.0, RedHat Linux, Sun Solaris,IBM-AIX, HP UX, Ubuntu

Internet Tools: BPM Engine, GreenHat-Tester, SoapUI, HTML Validator, Adtech and Fiddler, Hogger

Reporting Tools: Rally, BMC, Quality Centre, Microsoft Excel, Ace, JIRA

Databases: Oracle10g, Sybase, MS SQL Server 2000-2005, DB2

Languages: SQL, HTML, Tested applications developed in Java, .Net

Other Tools: MS Office, Microsoft Visio, Visual SourceSafe 6.0,Win CVS,Novell

Software Tools: Weblogic 8.1/9.2, Websphere 5.0/6.0, Jboss, Tomcat, Oracle Application Server, Interstage Application Server

PROFESSIONAL EXPERIENCE:

Confidential

QA Test Lead

Responsibilities:

• Interaction wif client and business users
• Reviewing business requirements, Functional requirements and mapping requirement and test cases using Test Management Tool.
• Handling a Team in terms of Task assignments, acceptance criteria, test activities, test data creation.
• Effectively manage the Configuration management for all QA work items.
• Effective defect tracking and reporting to improve communications and reduce delay
• Coordinate changes wif production and implementation managers and developers
• Interface and coordinate wif other teams related to software development and implementation
• Handling test environments issues for UAT and QA.
• Creating Frameworks for the BPM test applications using GreenHat Test tool.
• Creating Test Plans and Test strategy documents.
• Actively managing test enviornments, test estimates and test schedules for all SIT CIT releases.
• Responsible for creating use cases from the requirements document, assisting wif detail design activities
• Designing and executing SOA services functional tests.
• Creation of test plans and decided testing strategies along wif Business Users
• Translate business requirements into detailed functional specifications, understanding technical details and impacts of detailed requirements
• Initiate process in identifying impacted areas for the existing functionality.
• Ensure solution designs meet the agreed functional and non-functional requirements
• Provide support to the test team by creating high-level test scenarios, reviewing detailed test scripts, and analyzing problem reports.
• Creating SQL queries for the BPM (HR work flows)
• Managing Team in terms of assignments, schedules and reporting
• Guiding and monitoring the team during test suite design
• Preparation of Run Plans and reviewing of test scripts
• Internal knowledge sharing sessions wif the team.

Confidential

Technical Test Lead

Responsibilities:

• Preparation of project plan, guiding and monitoring the team during test suite design
• Interaction wif client and business users
• Offshore coordinator for handling all QA activities.
• Arranging Knowledge transfer sessions wif client
• Design and execute SOA services functional tests using GreenHat Tester tool.
• Executing Transition plan for project coming from third party vendor
• Initiate process in identifying impacted areas for the existing functionality.
• Provide support to the test team by creating high-level test scenarios, reviewing detailed test scripts, and analyzing problem reports
• Creation of test plans and decided testing strategies along wif the Business Analysts
• Preparation of Run Plans and reviewing of test scripts
• Creation and review of plan, schedules, estimation and test assets
• Effective defect tracking and reporting to improve communications and reduce delay
• Coordinate changes wif production and implementation managers and developers
• Interface and coordinate wif other teams related to software development and implementation
• Handling test environments issues for offshore team.
• Internal knowledge sharing sessions wif the team.

Confidential

IT Specialist /Associate Team Lead

Responsibilities:

• Preparation of project plan, guiding and monitoring the team during test suite design
• Used Soapui tool for Web services and SOA testing.
• Understanding and testing of SOAP (Simple Object Access Protocol), XML (Extended Markup Language) messages and OAG (Open by Text-Enhance">Application Group) messages.
• Translating systems requirements into technical test requirements
• Review and analyze client-specific system requirements and scope of services
• Analyze functional and technical system design for testability .Creation and review of plan, schedules, estimation and test assets
• Ability to understand complex systems and design tests around integration and interface points.
• Creation of test plans and decided testing strategies along wif the Business Analysts
• Effective defect tracking and reporting to improve communications and reduce delay
• Coordinate changes wif production and implementation managers and developers
• Interface and coordinate wif other teams related to software development and implementation
• Participate in user acceptance testing and support the users in testing
• Manually running batch jobs on the core system to simulate eBill presentment in test environment.
• Execution of database queries and Troubleshooting database queries.
• Handling test environments issues for offshore team.
• Internal knowledge sharing sessions wif the team.
• Testing end to end scenarios for payments.
• Executing batch processing on Transaction server for payments.
• Internal knowledge sharing sessions wif the team.
• Reporting of Process compliance checklist
• Reporting of monthly Metrics
• Facing Internal Quality Audits

Confidential

Senior Software Engineer

Responsibilities:

• Creating Iteration Plan.
• Performing Regression testing, sanity testing, adhoc testing
• Writing and Executing test cases on test, staging and production environment
• Defect Logging/Verification
• Reviewing stories and test case
• Worked on tools Adtech and Fiddler, Hogger and Tamper data
• Team Mentoring

Confidential

Software Engineer/Sr Software Engineer

Responsibilities:

• Preparing Certification sheets including test plans.
• Making the preliminary Test cases.
• Worked in Designing and Writing Test Scripts Using QTP (hands on experience).
• Executing performance test using RadView tool.
• Reviewing the Test Cases and Test Plans.
• Involved in the complete Testing life cycle (Regression) of the system.
• Coordinated wif QA team to proceed wif end-to-end testing
• Coordinated wif dev team to proceed wif end-to-end testing
• Organized tests, Prepared Bug reports and communicated to QA lead.
• Performed various testing like functionality, regression, and GUI testing for various HR workflows..
• Identified, analyzed and documented all defects wif severity and priority levels.
• Bug Tracking and Reporting using Bugzilla.
• Involved in functional study and Understanding the requirements.
• Installation of Application or Web Servers and the Build to be tested
• HTML Source code testing wif HTML Validator.
• Database upgrade testing
• Handling the Level-2, Level-3 support for Fujitsu IBPM
• Interaction wif the development team
• Logging incidents and bugs
• Utilizing knowledge of the customer environment, deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer, effectively manage cases and sub-cases to ensure timely and high quality communication wif customers and resolution of all issues involved
• Setting up environments to trouble shoot customer issues.
• Delivering the Patches.
• Handling Incidents through WebEx and LiveMeeting.
• Bug reporting and verifying fixes.