SUMMARY

• QA Test Engineer/Software Test Analyst with 8 years of experience in the field of Software Quality Assurance (QA), and Software Testing in various business domains including government contracting, insurance, mortgage, and financial industries.
• Experienced in all aspects of SDLC. Specialized in gathering and analyzing requirements, writing system test plans, building test cases and procedures, Performing Gap analysis, peer reviews, setting up test environments, preparing test data, executing test cases, developing requirement traceability matrixes(RTM), writing bug documentation, and developing test summary report.
• Experience in working with Agile (SCRUM), Waterfall model, and V - model development model.
• Well versed with Functional Testing, Regression Testing, Integration Testing, System Testing, Smoke Testing, User Acceptance Testing, Load and Performance Testing.
• Expertise in review an analyzing user story, product backlog, use cases documents.
• Expertise in conducting peer reviews, technical reviews and procedure walkthroughs.
• Experience in bug tracking and bug reporting using JIRA, HP ALM and HP Quality Center.
• Demonstrate capabilities in developing Requirement Traceability Matrix (RTM) and Test Analysis Report (TAR).
• Experience in automated testing using industry standard tools: ALM/ HP Quality Center, Quick Test Professional.
• Experience in writing SQL Queries, extract data from SQL Server and Oracle.
• Experience in financial application testing such as Insurance, Health and web applications integrated with various legacy systems.
• Proven ability to work collaboratively and independently to commit towards achieving dynamic goals.
• Prepared and executed SQL queries for database verifications using TOAD.
• Expertise in developing, test Scenarios, preparing test data, and creating bug documentation.
• Experience in effectively present technical information to various audiences ranging from the client, developer to project manager.
• Experience in section 508 compliance testing.
• Ability to interact with developers and product analysts regarding testing status and maintaining detail QA documentation.
• Flexible and versatile in adapting to any new technology and environments.
• Organized, attention to detail, able to manage multiple projects while meeting project milestones and deliverable dates.
• Self-starter with strong work ethic and skills in time management, client relationship and ability to adapt new things quickly.
• Excellent problem solving skills and multi-tasking abilities.
• Enjoy working collaboratively with testers, developers and other team members in overall enhancement of software product quality.
• Strong analytical, interpersonal, communicational and leadership skills.

TECHNICAL SKILLS

Operating System: Windows server 2008, 7/Vista/XP, Mac OS, UNIX

Application: MS Office, SharePoint, Acrobat Reader

Language: HTML, XML,SQL, PL/SQL, VBScript

Testing Tools: ALM, Quality Center, QTP, Load Runner, JIRA, JAWS, WAVE

Database: Oracle, MS Access, SQL Server

508 Compliance testing: JAWS, WAVE

PROFESSIONAL EXPERIENCE

Confidential, St. Louis, MO

QA Test Engineer

Responsibilities:

• Contributed to use cases, business rules, alternate flows and exception paths with business analysis knowledge.
• Developed detailed functional and performance test plans/test cases and responsible for executing the test cases, test scripts using Quality Center.
• Developed User-Acceptance Test cases and post-deployment scripts and assisted users in conducting UAT.
• Developed Test Cases for Deployment Verification, ETL Data Validation, Cube Testing and Report testing.
• Worked as ETL Tester responsible for the requirements / ETL Analysis, ETL Testing and designing of the flow and the logic for the project.
• Performed smoke, GUI, integration, functional, regression, redundancy, data integrity, system compatibility, installation and user acceptance testing.
• Used Quick Test Professional (QTP) for automated testing including data driven testing
• Thorough knowledge of UFT/QTP, developing numerous public and private class libraries in UFT, to facilitate plug and play scripting of complex enterprise applications.
• Performed backend testing with SQL for data validation and data integrity.
• Optimized SQL queries for better performance. Joins were implemented (using TOAD)
• Manipulated data by creating and executing SQL Server scripts for test execution.
• Discussed with logical data modelers to enhance knowledge of back-end Testing.
• Prepared test status reports including Test Closure Reports.
• Contributed to the Business Plan for assets owned by separate account clients.
• Experienced in working and Developing Test Environments for Agile development.
• Conducted Sprint Meetings.
• Experienced in HPQC, ALM.

Environment: HP Quality Center, QTP, Load Runner, Selenium, Oracle 11g, JIRA, Agile methodology, Rational Clear Case, Rational Clear Quest, VB Script, XML, SQL.

Confidential, Baltimore, MD

QA Tester

Responsibilities:

• Analyzed system requirement specifications and developed test plans, test cases to cover overall QA System Testing.
• Performed Functional and regression testing using QTP
• Developed Test Plan, Test Cases, and Test Procedures, expected results using QC and testing of end-to-end scenarios.
• Identified the high-risk points and the priorities of the application.
• Wrote Test Plan, Test Cases for GUI, Functionality, Data Driven and Backend Testing as per functional specifications.
• Performed functional and regression testing for web services using Soap UI.
• Performed Usability & Sanity tests on the application.
• Performed various Boundary Tests as well as data validation to ensure record retrieval and search engine tests. Performed Tests via navigation and workflow of the application.
• Manually checked the important features (Smoke Testing) of the application.
• Responsible for creating and maintaining Traceability Matrix.
• Created and executed Test cases for Positive, Negative Testing and Field Level Validations.
• Created scenarios as per the business process.
• Navigating the system using UNIX commands and executing shell scripts.
• Involved in the Maintenance of the Application and in the bug fixing of the issues.
• Performed Database Resource Monitoring to measure Database server performance.
• Interacted with End Users to obtain specific system requirements.
• Developed Keyword Driven Framework for QTP using VB Script
• Developed and executed SQL queries for backend testing.
• Used UNIX for debugging.
• Interacted with application users (end-users) and performed User Acceptance Testing (UAT).
• Reported defects using QC and interacted with developers to resolve defects/issues.

Environment: QTP, Quality Center, Load Runner, Soap UI, JSP, VB Script, Web Services, UNIX, Shell Scripting, Oracle, SQL, Windows XP/2003.

Confidential, St. Paul, MN

QA Test Engineer

Responsibilities:

• Involve in gathering/analyzing the System Requirement Specification (SRS), Functional Requirement Specifications (FRS) software design document, Use cases and any project related documents.
• Interface with business owners and Subject Mater Expert (SME) to understand Use Case, User Story, Activity Diagrams, screen mock-ups, acceptance criteria and UI documents.
• Conduct review meetings of test design, test readiness and test completion.
• Design and develop Test Scenario/Test Cases for various Business Process.
• Provide timely feedback to developers as bugs are found using JIRA.
• Manually retest the application functionality after any modification or update on the application.
• Gather and analyze tests logs, defects and implement final test summary reports.
• Involve in preparation of the test data required for executing test cases.
• Involve in System Testing, UAT Testing, Regression Testing, Functional Testing and Performance Testing.
• Facilitated defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and deadlines were met.
• Conduct sprint planning based on new and backlogged requirements.
• Manually tested many of the functionalities to ascertain the validity of smoke testing.
• Maintain Requirement Traceably Matrix (RTM) after developing and updating Test Cases in HP ALM/ Quality Center.
• Create test data for validating scenarios based on functional requirements specifications.
• Create Test cases to verify application comply with section 508 regulation.
• Involve in proactively communicate to development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects.
• Facilitate resolution and communication of cross- functional team on issues and decisions.
• Created test data/conduct database queries as required to evaluate software functionality.
• Write test cases based on information found in requirements and specifications, flow charts, and process diagrams.
• Participated in peer reviews of functional specifications, application previews, and test plans/test cases.
• Involved in writing and executing SQL queries for Backend Testing.
• Use JIRA for issue tracking and project tracking for software development teams to improve code quality.
• Participate in design Walkthroughs and Inspection meetings to review Test scripts and results.

Environment: JIRA QTP, J2EE, HP ALM, VB Script, Oracle, TOAD, SharePoint, SVN, JAWS, WAVE

Confidential, Mclean, VA

QA Test Engineer

Responsibilities:

• Analyzed the software functionality.
• Developed test plans based the business functionality of the application.
• Performed System Testing.
• All the issues that came up during the testing process were tracked and logged in Clear Quest as defects.
• Used Quality Center for execution of manual test scripts.
• Developed a test plan and modified the test plan when required in later stages of testing. Tests were tracked, reviewed, analyzed and compared using Clear Quest.
• Conducted Multi-User, Smoke and System testing.
• Supported testing and development environments (i.e. backups, restores, version control of source, targets, and data), Liaison with the systems administrators.
• Wrote SQL Statements to extract Data from Tables and to verify the output Data of the reports
• Performed extensive functional GUI level testing and wrote /modified tests from scratch.
• Created and executed automated test scripts.
• Involved in User Interface testing, Usability Testing, Functionality Testing and Smoke Testing of the application.
• Conducted User Acceptance Testing before the initial release when the project reached the final phase prior to deployment.
• Monitored and planned tests and test scripts using Quality Center, and also used its bug reporting capabilities to track document bugs.
• Provided complete information to the developers to understand the bug, get an idea of its severity and about its reproducibility.
• Performed compatibility testing on various browsers and operating systems to ensure excellent user acceptance.
• Developed a plan to create automation test scripts, to be implemented in multiple stages of test cycles.
• Modified and Executed automated and manual test scripts for different modules using QTP.
• Maintained Requirement Traceability Matrix (RTM).

Environment: Oracle, Windows NT, UNIX, Quality Center, .NET, VB Script, Visual Basic, TOAD, SQL, Load Runner, HTML, IE.

Confidential, Roanoke, VA

Software QA Engineer

Responsibilities:

• Involved in understanding of functionality and design of different applications based on the Requirement Specification Document.
• Captured Test Cases and Test Results in Quality Center and documented and prepared the release notes as part of the project deliverables.
• Investigated Software bugs and Interfaced with developers to resolve technical issues and reporting the bugs to all concerned.
• Investigated requirements and interfaced with developers to resolve issues and reporting the issues to all concerned. Outstanding issues are documented and managed through Quality Center.
• Reviewed the requirement and design documents, ensure that requirements are clear and testable.
• Reviewed software Test plan for defining test scenarios and writing manual and automated test scripts
• Maintained Requirement Traceably Matrix (RTM) after developing and updating Test Cases
• Created, Maintained and Executed Manual Test Scripts in Quality Center.
• Analyzed and identified defects, and logged defects with detailed specification into Quality Center as they relate to Test Cases.
• Analyzes test results to ensure existing functionality and recommends corrective action.
• Worked with Users and Business Analysts to define and design test scenarios and test data.
• Used the data driven testing and database accessing techniques to support the scripts.
• Wrote SQL queries to test Data Integrity, Referential Integrity and performed Database Testing for the Application.
• Using Load Runner developed Test scripts according to specifications; executed multi-user performance tests, used online monitors, real-time output messages of the Load Runner Controller.
• Extensively used SQL Queries to verify the data from the database.
• Actively participated in Review meetings and walkthroughs and prepared the defect progress reports during defect meetings.

Environment: VB, Load Runner, Quick Test Pro, Clear Quest, SQL Server, UNIX, Windows XP.