SUMMARY

• Over 8+ years of experience as a Software Tester. Writing and executing test plans and test cases in highly structured/non structured environments and performing all types of testing and managing large groups of testers through Quality Center. Implemented QA metrics, unique ability to be conversant with wide range of people of technical abilities and seniority, root cause analysis.
• Diverse experience in Information Technology with emphasis on Quality Assurance, Manual Testing, Automated Testing using Quick Test Professional, Quality Center
• Experience in Software Development Life Cycle (SDLC) and STLC keeping in accordance with Standards involved in the process of the application.
• Good Understanding in Waterfall and Agile (Scrum) methodologies.
• Last Project was truly on Agile Methodology, which contain multiple Clients with several functionality updates/changes.
• Involved in entire QA Life Cycle, which includes Designing and Developing and Execution of the entire QA Process and Documentation of Test Plans, Test Cases, Test Procedures and Test Scripts for Manual and Automated Testing using Mercury Interactive tools
• Proficient in analyzing Business/ System Requirements documents and Use Cases, preparing Test Logs and Summary Reports
• Excellent Knowledge in Black Box and White Box testing
• Expertise in Designing and Developing Test plans, Test Cases, Defect Tracking.
• Experience in performing Integration, System, Regression, Comparison, Recovery, and User Acceptance tests.
• Expertise in developing Traceability Matrices, and implementation of best QA practices
• Strong ability to understand document critical data through effective data collection, data analysis and data interpretation
• Utilized root cause analysis to easily, quickly and efficiently rearrange business ideas and processes into logical groupings
• Worked closely with product management and engineering to enforce QA processes and policies.
• Exposure in writing SQL statements to extract data from databases.
• Certified in HP QC10.0
• Knowledge on different functional issues.
• Strong communication skills with an ability to grasp new things quickly.
• Good in communicating with the clients, customers, managers and other teams of all levels.
• Effective problem solving skills, outstanding interpersonal skills.
• Ability to work independently as well as within a team environment.

TECHNICAL SKILLS

Automation tools: QTP

Scripting Languages: VB ScriptTest/Defect

Reporting Tools: Quality Center10.0, ALM

Operating Systems: Windows XP/7, Unix

Databases: SQL Server 7.0/2000

Applications: DHTML,XML, Java

Methodologies: Agile, Scrum

PROFESSIONAL EXPERIENCE

Confidential, Danbury, Connecticut

Sr.QA Analyst and Team Lead

Responsibilities:

• Participated in daily status, sprint planning and Sprint Kick off.
• Developed, communicated and implemented test strategy for agile stories
• Authored and reviewed test cases using Quality Center for the agile stories and made sure they met the acceptance criteria in the story
• Participated in peer reviews and formal reviews, suggested new enhancements to developers.
• Analyzing the Business Requirements and understanding the high level and detail design of the application.
• Estimating QA timeframe need for the application.
• Performed Usability and GUI testing for the Front - end of the application and developed on the time events for monitoring the functionality.
• Maintained a requirements traceability matrix in order to keep the clients and all the teams up-to-date with the current progress of the project using Quality Center.
• Maintained Test Scripts, Requirements & management of test suites using Quality Center.
• Tracked the defects, logged the defected and developed and maintained Defect reports & Test Metrics using Quality Center.
• Managed defect management process; coordinated defect review meetings with development and business.
• Assisted in defect investigation and escalation for faster resolution.
• Executed manual and automated test cases and verified results with expected results.
• Used SQL queries for Back-end testing.
• Recorded and ran the automation scripts using Quick Test Professional (QTP).
• Identified and escalated system, business issues and risks within the project structure.
• Customized Scripts to in corporate GUI Check points, Data Driven testing using Data Tables, Output Values.
• Implemented Regular expressions and parameterized checkpoint using QTP.
• Performed Integration testing using both Data-driven and Keyword Driven Frameworks created in QTP by using VBScript coding.
• Created automation results report documents.
• Participated in daily stand up meeting.
• Generated progress report and defect report for project every week for senior management
• Worked as QC admin for creating and deleting user, projects, customization in defect module.
• Excellent Team player with strong written, communication, interpersonal and analytical skills.
• Good in communicating with the clients, customers, managers and other teams of all levels.
• Effective problem solving skills, outstanding interpersonal skills.
• Ability to work independently as well as within a team environment.

Confidential, Springdale, Arkansas

Sr. Manual Tester and Test Lead

Responsibilities:

• Participated in daily status, sprint planning and Sprint Kick off.
• Developed, communicated and implemented test strategy for agile stories
• Authored and reviewed test cases using Quality Center for the agile stories and made sure they met the acceptance criteria in the story
• Participated in peer reviews and formal reviews, suggested new enhancements to developers.
• Analyzing the Business Requirements and understanding the high level and detail design of the application.
• Estimating QA timeframe need for the application.
• Performed Usability and GUI testing for the Front-end of the application and developed on the time events for monitoring the functionality.
• Maintained a requirements traceability matrix in order to keep the clients and all the teams up-to-date with the current progress of the project using Quality Center.
• Maintained Test Scripts, Requirements & management of test suites using Quality Center.
• Tracked the defects, logged the defected and developed and maintained Defect reports & Test Metrics using Quality Center.
• Managed defect management process; coordinated defect review meetings with development and business.
• Assisted in defect investigation and escalation for faster resolution.
• Executed manual and automated test cases and verified results with expected results.
• Used SQL queries for Back-end testing
• Identified and escalated system, business issues and risks within the project structure.
• Created automation results report documents.
• Participated in daily stand up meeting.
• Generated progress report and defect report for project every week for senior management
• Worked as QC admin for creating and deleting user, projects, customization in defect module.

Environment: Oracle, Java, Quality Center 11.0, QTP 11.0 & Manual Testing.

Confidential, TX

Sr. Manual Tester and QC Administrator

Responsibilities:

• User account and Quality Center Project Entity administration Quality Center End user assistance
• Customization of the testing workflow according to the project specific requirements.
• Creation of Domains and projects by understanding the project structure in Quality Center.
• Maintaining alerts, mailing option conditions and flags for specific requirements.
• Customization of Entities, Lookup lists and workflow.
• Working with Quality Center users to implement new processes
• Setup and configuration of Quality Center projects
• Accountable for resolution of issues within Quality Center
• Key Expertise in Quality Center Management tool.
• Research QC user requests (i.e.: workflow, customization and functionality on Admin)
• Work with project admins to troubleshoot users’ issues
• Distribute QTP/WR software
• Compile list of QC users count.
• Assist in user id clean up, Create User Ids, Reset Passwords, Create New Projects
• Delete inactive users (as per lists provided)
• Configuring Quality Center User Groups, Project Entities, Project Lists
• Providing technical assistance to users of Quality Center
• Windows Server 2003 configuration, implementation, and administration
• Integrating Quality Center with external sources such as Excel, Word, etc.

Confidential

Manual Tester and QC Administrator

Responsibilities:

• User account and Quality Center Project Entity administration Quality Center End user assistance
• Customization of the testing workflow according to the project specific requirements.
• Creation of Domains and projects by understanding the project structure in Quality Center.
• Maintaining alerts, mailing option conditions and flags for specific requirements.
• Customization of Entities, Lookup lists and workflow.
• Working with Quality Center users to implement new processes
• Setup and configuration of Quality Center projects
• Accountable for resolution of issues within Quality Center
• Key Expertise in Quality Center Management tool.
• Research QC user requests (i.e.: workflow, customization and functionality on Admin)
• Work with project admins to troubleshoot users’ issues
• Distribute QTP/WR software
• Compile list of QC users count.
• Assist in user id clean up, Create User Ids, Reset Passwords, Create New Projects
• Delete inactive users (as per lists provided)
• Configuring Quality Center User Groups, Project Entities, Project Lists
• Providing technical assistance to users of Quality Center
• Windows Server 2003 configuration, implementation, and administration
• Integrating Quality Center with external sources such as Excel, Word, etc.

Environment: Quality Center 10.0, SQL

Confidential

QA Tester

Responsibilities:

• Prepared Test Plans for each release, written Test Cases and executed them as part of Functional Testing. Prepared Test Reports and Deliverables and submitted for version releases.
• Throughout the project, was involved in giving clarifications on domain and product functionality for the team.
• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims.
• Regular interaction with the core developers helped us in fixing the defects in less time.
• Design, development, implementation and roll-out of Micro strategy Business Intelligence applications
• Performed Black Box testing and conducted Functionality and Regression testing on various phases of the Management software
• Created automated Load test scripts using Load Runner.
• Conducted GUI and functionality testing using QTP.
• Conducted data driven testing using QTP to conduct backend testing.
• Performed White Box testing by using Expediter tool and updated some of the PROCs, JCLs and SAS programs in the Test region. Submitted batch JCLs in order to create output datasets for verification.
• Interacted with the business users in knowing the business views and gathered the reporting requirements to design the universes and business objects.

Environment: Windows NT, Visual Basic, SQL Server, Crystal Reports, Test Director