SUMMARY

• Over 14 years of experience providing support in Software Development Life Cycle (SDLC) and software testing lifecycle (STLC) in both waterfall and agile methodology
• Diverse experience in Information Technology wif emphasis on Quality Assurance, Manual Testing, Automated Testing, System Testing of Web and Client/Server applications developed under Windows Operating Systems and Unix, Oracle DBMS, SQL server, Client/Server, Mainframe and WEB technologies
• Hands on experiences in Functional, Regression, Conversion, SIT, SAT/UAT, Stress, Volume, Security, Performance, White and Black box testing
• In - dept noledge on writing Test Plan, Requirements Traceability Matrixes (RTM), RTM gap analysis, Modification requests, Test Case Designing and Test Case Execution
• Ability to quickly learn applications wif minimal documentation as well as translate business processes into clear and comprehensive test scenarios
• Strong understanding of software development principals
• Good understanding of project management including risk management techniques
• Extensive experience in using testing tools, techniques, processes, and methodologies
• Experience in managing a large size QA teams
• In-depth noledge of testing methodologies and experience in Manual and Automation of it
• Experience in defect creation, tracking, prioritization and coordinate resolution
• Deep functional noledge of healthcare plans such as enrollment, eligibility, Case Management and Financial Management
• Focus on Client’s goal and ability to provide solution on subject matter experts (SME)
• Experience creating Testing Strategy, Testing approach, Test Plan and Test Work Plan
• Solid understanding of multi-browser-based testing and Mobile testing experience in Android, iPhone/iPad, Blackberry and Windows Phone
• Extensive noledge in complex testing environments including VMWare virtual servers, Team Foundation Server, Microsoft. Net, Microsoft IIS and SQL Server, Windows servers, and related testing infrastructure
• Ability to work independently as well as a team player in a variety of professional settings
• Excellent oral and written communication skills
• Strong analytical and problem solving & leadership skills
• Extensive noledge in Health & Human Services and Health Information Exchange
• Ability to multi-task & support multiple priorities and multiple deliverables

TECHNICAL SKILLS

Testing Tools: Bugzilla, Win Runner, Load Runner/Performance Center, QTP, Test Director, Clear Case, Clear Quest, Rational Requisite Pro Rational XDE, AccVerify, Soap UI, XML Spy, TFS, Microsoft Test Manager (MTM), Coded UI and NeoLoad.

Languages: Assembler, C, C++, COBOL, PASCAL, Visual Basic, VB Script, VB .NET, SAP. Net, SQL, PL/SQL, TOAD, J2EE, HTML, Flex and XML

Software: MS Office, Visio, Word, Excel, PR Tracker, Cognos, SQL Developer and Outlook

Operating Systems/Hardware: Windows 95/98/NT/2000/XP/7/10, UNIX. iOS, Android, Windows Phone, Mac and IBM PC Compatibles

Databases/Middleware: Azure, SQL Server, Oracle 9i, Oracle 10g, Oracle 11g, IBM DB2, MS Access, Informatica, IBM Web Sphere and dBase III Plus

PROFESSIONAL EXPERIENCE

Confidential, Harrisburg, PA

Sr. QA Analyst

Responsibilities:

• Managing 5 members of QA team to test teh WEB based application developed for teh .NET platform wif various Testing and ensuring Quality
• Facilitating change request among QA team for proper distribution
• Working wif clients, application developers, architects, project management and team members for business requirements
• Participating in requirement gathering sessions as well as team and stakeholders meetings. Such meetings includes, design review, test execution timeline and process improvement
• Analyzing functional requirements, creates appropriateFormalandInformaltestplans, traceability matrices, testing schedule, testing scenarios, testing outcomes, approvals, and training materials
• Developing and executing regression, production migration, and critical issues, including patch-test plans and test cases
• Participating in quality management reviews ensuring teh application design and related work products satisfy teh requirements and teh functionality in compliance wif 21 CFR part 11
• Performingvalidation and verificationof baseline software systems developed for new projects, software modification for all projects and for developing and updating required artifacts
• Helpingto identify and manage testing risks, issues, mitigation and contingencies
• Creating and UpdatingSQLscripts to assist wif finding test candidates, validating expected results and/or confirming data integrity of teh database(s)
• Planned, coordinate and executed Analyze Report Release deployment for Clients and documented teh entire test activities
• Analyzing teh data mapping and developed scenarios to verify teh data migration from different data sources
• Performing quantitative and qualitative analysis of data, identify gaps and communicate findings
• Design and developing Front end and Back end test scenarios and Test cases
• ExecutingTest Scripts, originates and tracks resulting defects in Bugzilla
• Performing Operational Qualification (OQ), Performance Qualification (PQ), Functional, Regression, Stress, Volume, Security and Back-end testing using local and Cloud Server (Azure)
• Review/Analyzing Test Result, Prepare and update Bug Reports. Providing Test Result Reports to higher management
• Working closely wif teh development team to understand how product changes effect maintenance of test cases and teh QA testing environments as well as to resolve defects wif in a timely manner
• Assisting ETL and Production team for production related activities and Client Support Testing
• Performing Input, User Interface Validations and Navigation testing
• Compability testing wif me.E, Mozilla Firefox and Google Chrome using Desktop and Laptop devices wif various operating systems
• Reviews and signs off on software testing to ensure testing requirements have been met when performed by another tester
• Involve in teh full systems development lifecycle and assisting in teh development and update of validation documentation
• Updating User Requirements Document (URD) and Traceability Matrix (TM) to confirm requirements to Test Scenario mapping; coordinating wif Business Analyst to reconcile differences
• Aids in theupdateanddevelopmentof various required documentations to meet industry standards
• Creating and maintaining all required documents for Internal and External audits
• Assuring compliance to required standards throughout teh project lifecycle
• Attending weekly meetings to develop/implement new ideas, approaches & technology improvements
• TEMPEffectively communicate and maintainpositive relationshipswif other departments to resolve issues

Environment: 21 CFR Part 11, Visual Studio .NET 2013, SQL Server 2012, Azure, Bootstrap, C#. NET, ASP.NET MVC, bootstrap, WebApi, IIS 7.5, XML, VB.NET, CSS, Hibernate, ChartDirector, Java Script, JQuery Bugzilla, Office 2016, SSRS, Window Forms, TFS, SQL Server 2012, ETL and Oracle.

Confidential, Camp Hill, PA

Senior Software QA Analyst (Lead)

Responsibilities:

• Provided direction to manual and automation testing team (18 members) for testing teh WEB based application wif various Testing Stages/Levels/Phases, Testing Techniques and ensure Quality
• Reviewed and analyzing Business Requirements Documents and teh Functional Specifications
• Helped to create test requirements, procedures, reports, and designing test cases
• Created Test Strategy, Master Test plan, Test cases, Use Cases, Test scripts (Manual and Automation) and Traceability Matrices
• Generated manual test scenarios and test cases in a format that can be automated
• Reviewed teh GSD deliverable to estimate testing efforts, utilizing resources from multiple technical teams
• Helped identifying test approaches that optimize teh delivery schedule
• Helped to develop project documentation including process diagrams, requirements specifications, use cases and system gap analysis
• Acted as Test Architect and ensure test planning, test execution, defect discovery and resolution processes were in place
• Provided direction testing team to execute from start to end of projects, which includes developing test requirements management, test plans, procedures, reports, execution of test plans, and teh evaluation of test results
• Coordinated resource allocations, created work assignments for team, maintained timelines / milestones, and ensured compliance wif quality standards
• Managed and oversaw 508 testing activities and identifying contradictions related to 508 compliance
• Utilized Project Management skills to plan and supervise teh team’s work
• Assisted QA management in teh interviewing and hiring process
• Maintained and broad awareness of efforts wifin group to assure technical quality excellence, timely completion of work and reviews, appropriate use of resources, and responsiveness to program needs
• Generated and evaluates alternative solutions; makes recommendations, follow enterprise standard development practices.
• Managed changing components (requirements, screen captures, use cases), follow documentation management process so documents do not become outdated
• Executed test plans and perform ad-hoc testing of websites and mobile applications. Test websites for browser compatibility
• Reviewed developer check in comments and ensure all code is properly tested prior to deployment
• Identified test data needs and work wif appropriate teams to ensure data is available during teh testing phases
• Performed and monitoring Unit, functional, application, regression performance and system level test
• Consistently delivered several projects in Web and Mainframe based applications annually, in addition to enhancements and Quarterly Maintenance Releases in a timely fashion
• Developed, modifying, and executing software test cases, test plans, analyze and report test execution results
• Maintained documentation of test results. Validating teh contents of interface files and assists teh app team in testing external interfaces
• Developed and maintained automation Test Strategy, set up test data/accounts to facilitate Automation Testing
• Worked wif developers to develop detailed functional and technical specifications; reviews screen, form, and report specifications as well as identifies and recommend enhancements to existing systems and applications
• Serve as teh escalation point of contact for project team risks, issues, and status
• Managed teh Defect Tracking and Test Script using ATS and Microsoft Test Manager
• Attend all project meetings and report teh current status of testing and be prepared to discuss any outstanding issues
• Updated teh test cases using TFS that acted as a repository
• Assisted wif monitoring, reporting, and communicating test results vs. test schedule and test plans. Recommend adjustments in test execution based on software modifications made, test-results and dynamic changes in business plans
• Worked wif team members to improve their noledge and understanding of teh product, related technologies, and teh testing techniques and procedures
• Maintained a level of competence in regard to changing Internet technology
• Coordinated and managed release readiness reviews
• Validated mobile applications software against clients requirements
• Manually performed System, Security, UAT, Functional, Conversion, Batch and Regression as well as End-to-end Testing for teh in house and web application developed for teh .NET platform
• Worked and execute SQL queries to validate teh data
• Working closely wif ETL team to ensure that teh source and teh target are mapped as per teh requirements/specifications
• Analyzed Informatica mappings when technical specifications were not available
• Supported development team (DE Assist project) to manage project goals and deadlines using Agile/Scrum methodologies to produce value quickly and efficiently
• Created and executed functional tests for Web Services using Soap-UI
• Wrote reports of findings and suggested changes
• Adhere to all established processes and procedures for UAT. Uses established procedures to document instructions for conducting testing and recording findings
• Automated teh test scripts for functional testing and performed backend testing by creating database check points using Quick Test Pro
• Enhanced teh test scripts through Check Points and Parameterization
• Planned and reviewed teh Test cases for Functionality, Security, Performance, Database and User Acceptance
• Performed manual and automation testing on different Modules of teh Application by executing teh Test Cases. Tests performed - ETL (SSIS), SIT/End to End, System (MSQL Server), Database, Performance and Regression
• Ensured that system input was accurately captures in DB2 database during testing of development and production by utilizing SQL queries
• Successfully documented detailed Master Test Plans, Test Scripts, and test result using TFS/Microsoft Test Manager
• Developed and executed manual and automated test cases using complex SQL, analyzed results and reported defects using Microsoft Test Manager
• Delivered several projects in Client/Server, Mainframe and Web based environment in addition to enhancements, Quarterly Maintenance Releases and third Party applications in a timely fashion
• Successfully utilized SQL Developer tool to validate internal database client specific schema configuration and, table values to match teh requirements
• Responsible for planning Integration and System Testing strategy and Scope
• Hands-on front end testing on current versions of me.E, Mozilla Firefox, Google Chrome, Safari and Opera using Desktop, Laptop, and various Mobile devices as well as Performed middleware testing (Web logic)
• Worked wif XML files using Soap UI, Notepad++ and XML Spy
• Processed application/Case, run eligibility, batch using mainframe
• Performed Case management, maintenance using mainframe systems
• SQLs were written using QMF to query teh DB2 database on mainframe Environment
• Developed and executed regression, production migration, and critical issues, including patch-test plans and test cases
• Discuss wif teh project team any issues or obstacles in teh path of testing activities that may cause any delays and come up wif solutions
• Got sign off on all teh testing activities internally as well externally from Business Partners before teh code is pushed to production
• Created, designed and executed of test strategies, including writing test plans, test cases and test scenarios for mobile testing
• Performed QA Smoke, Acceptance, Regression, Function, UI, Usability and Compatibility Testing
• Created and executed manual smoke, functional, regression, system, integration and exploratory tests based upon requirements
• Tested teh application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi
• Compatibility Testing for embedded application software on various mobile devices, including smart phones and tablets
• Generated high quality defects to create reports based on findings and coverage on various operating system like Android/ iOS platforms, Blackberry, cross browsers, cross mobile devices - phones, tablets, iPads and Windows Phone
• Collaborated wif all teams wifin teh agile environment
• Participated in weekly test planning, project status meetings and reviews
• Provided feedback and suggestions for additional features on future builds and updates

Environment: ASP.NET 2005, VB.NET 2005, ADO.NET 2005, Ajax, HTML, COM+, ETL (Informatica), Cognos, Oracle 10 and 11g, Oracle Warehouse, DB2, Opcon, Corticon, SQL Developer, Workbench, UML, XML IIS, VSS, HTML, JavaScript, IBM Mainframe, COBOL, Adobe, Flex, Windows 2000, Windows XP, Windows 7 & 8, Web Services, Soup-UI, Automated Tracking System (ATS), HP Quick Test Pro, Team Foundation Server (TFS), Microsoft Test Manager (MTM), Coded UI and NeoLoad.

Confidential, Harrisburg, PA

Quality Assurance Analyst (Sr.)

Responsibilities:

• Led of 8 members including Manual and automation team to test teh WEB based application wif various Testing Stages/Levels/Phases, Testing Techniques and ensure Quality
• Participate in all meetings planned for particular release and obtain necessary technical automation requirement. Such meetings includes, design review, test execution timeline etc
• Analyzed system specifications and business requirements of end clients and used agile Methodology
• Actively involved in Scrum and sprint meetings, managed product backlog, removed obstacles to progress, re-allocated resources where necessary, prioritized and reviewed milestones and accomplishments
• Conducted a complete assessment of teams, processes and environment; defined issues and risks; and oversaw teh design and introduction of tools, processes and best practices across testing life cycle to improve throughput, communication and on-time delivery of projects in an Agile development environment
• Provided feedback on requirements to ensure they are testable
• Responsible for planning Integration and System Testing strategy and Scope
• Documented Client QA testing Policy and Procedure for teh benefit of establishing standardization
• Performed various manual and automated tests and ensured continuous regression tests on application
• Design and develop Front end and Back end Test cases and Test Scenarios
• Defined test cases from technical specifications and User Stories
• Helped wif design, development, and story-testing of features
• Created and maintained test cases and test scripts using TFS
• Maintain and monitor teh error log for all issues identified using Microsoft Test Manager
• Reported on test group activities to Project Managers, Development Managers and Product Owners, (Test Execution, Defect Reports)
• Assisted business users in defining UAT test cases and plans; Maintained test cases and test data
• Performed production deployment and teh Business verification testing
• Participated in QA team and Bug tracking or Defect Review meetings
• Helped to identify test approaches that optimize teh delivery schedule
• Worked closely wif business analysts to ensure teh products meet teh expected level of quality defined by teh business
• Worked closely wif software development team to ensure defects are fixed and incorporated into product builds
• Validate and verifying that teh system is operating in accordance wif System Requirements and Design Specifications
• Maintained records of Test Progress, documented Test Results, prepared Incident Reports and Presenting Results to Project Team
• Managed teh Defect Tracking and Test Script using Microsoft Test Manager and Team Foundation Server (TFS)
• Assisted wif monitoring, reporting, and communicating test results vs. test schedule and test plans. Recommend adjustments in test execution based on software modifications made, test-results and dynamic changes in business plans
• Work wif team members to improve their noledge and understanding of teh product, related technologies, and teh testing techniques and procedures
• Coordinated and managed release readiness reviews. Analyze TEMPeffectiveness of testing activities and make improvements to overall processes
• Reported to Senior Managers on progress and issues
• Helped to identifying test approaches that optimize teh delivery schedule
• Worked wif developers to develop detailed functional and technical specifications; reviews screen, form, and report specifications
• Coordinated application builds and release processes wif QA Manager
• Conducted noledge transfer session to new team members and Clients.

Environment: Team Foundation Server (TFS), Microsoft Test Manager (MTM), SQL Server, Microsoft Office tools, SQL, PL/SQL, VBScript, Visual Basic, .NET, ASP.NET, XDE, Windows, UNIX, JavaScript, XML, and HTML.

Confidential, Camp Hill, PA

Software QA Engineer

Responsibilities:

• Analyzed Business requirements and functional design documents like Use Case, Requirement Traceability, Screen Supplement Specification etc
• Possess drive to work through issues, seek team support and escalate issues as appropriate
• Provided technical and administrative support to improve performance
• Documented Test Plans and Test Cases corresponding to Business Rules, Features, Use-Cases, Screens and Requirements.
• Performed Component Integration (CIT), Scenario Integration (SIT), System, Security, Functional, and Regression Testing.
• Prepared Systems Integration Test plans and detailed Test Cases based on teh business requirements and system design.
• Maintained and executed Test Cases and Test Scenarios using Quality Center
• Involved in Backend Testing executing SQL Queries to perform database testing
• Involved wif Developer’s and Support team to define teh testing requirement documents
• Created teh Strategy document that defines teh test environment, different phases of testing and resources required conducting teh effort
• Involved in Manual Testing to check functionalities of teh application
• Coordinated in gathering integration requirements between different section and translated it in a proper manner to teh developers accordingly by creating Traceability Matrix using Requisite Pro
• Defined change management process and develop change request record type in Clear Quest and integrated wif Requirements in Requisite Pro
• List and Develop test scenario for System Testing in excel sheet and Mercury Quality Center
• Attended QA team meetings and walkthroughs to discuss about issues
• Provided Weekly Status. Reported & tracked teh bugs using Rational Clear-Quest.
• Automated teh test scripts for functional testing and performed backend testing by creating database checkpoints using Quick Test Pro.
• Enhanced teh test scripts through Check Points and Parameterization.

Environment: Quick Test Pro, Quality Center, Test Director, Load-Runner, SQL Server, Microsoft Office tools, SQL, PL/SQL, VBScript, Siebel, Visual Basic, .NET, ASP.NET, FxCop, XDE, Windows, UNIX, JavaScript, XML, and HTML.

Confidential, Bothell, WA

System Analyst

Responsibilities:

• Analyzed Business Requirements and teh Functional Specifications.
• Provided technical and administrative support to improve performance
• Wrote Test Plans and Test Cases corresponding to business rules and requirements.
• Attended daily status meeting to review overall status.
• Provided weekly status for teh project
• Arranging team meetings and workshops
• Manually performed Integration, UAT and End-to-end Test.
• Performed System, Functional, Regression Test.
• Developed, executed and maintained automated Functional, UAT and Regression Test scripts using Mercury Quick Test Pro.
• Maintained and executed Test Sets and Test Scripts using Quality Center.
• Performed reporting & tracking bugs by using Clear Quest and Jack Track.
• Performed XML validation test by using POST XML.
• Involved in writing Complex SQL Queries using TOAD to validate teh loads
• Participated in Smoke Test (Automated/Manual).
• Participated in Shake-out-Testing
• Assisted User Acceptance Testing (UAT) Manager and System Support Lead(s)
• Provided 24/hr on call support for AT&T/Cingular combined project.
• Created scenarios and executed teh test to resolve teh issue for AT&T/SBC
• Provided analysis graph for latency (transaction response time), throughput, pages per sec served and system resources graph for key objects, like CPU utilization, Memory, and Thread usage.
• Gatheird teh results from each test run and conducted in-depth analysis on teh transaction response times and teh performance of each server.
• Generated detailed reports that include graphs and tables for various performance object counters and application transaction times.
• Determined baseline performance metrics and bottlenecks for specific business / work flow to be measured against future changes through different applications and URL’s using LoadRunner.

Environment: Quality Center, Quick Test Pro, Test Director, SQL Server, Microsoft Office 2003, SQL, PostXML, Clear Quest, PL/SQL, Visual Basic, .NET, UNIX, JavaScript, XML, HTML, Web Logic, XSLT and Oracle.

Confidential, NY

Software Test Analyst

Responsibilities:

• Reviewed Business Requirement Documents and teh Functional Specifications.
• Documented test plans and test cases corresponding to business rules and requirements.
• Manually performed System, Security, UAT, Functional, Regression Testing.
• Maintained and executed test cases and test scripts using Test-Director.
• Reported & tracked teh bugs, performed E-mail notifications to teh developers using teh Test-Director.
• Automated teh test scripts for functional testing and performed backend testing by creating database checkpoints using Quick Test Pro.
• Worked on SQL queries to validate teh data.
• Enhanced teh test scripts through Check Points and Parameterization.
• Performed Stress, Volume testing, generated teh Web Vuser scripts wif VuGen for teh business scenarios using LoadRunner.
• Created scenarios and executed teh tests for each of teh Vuser and analyzed every result document
• Performed Shell Script for Security Test
• Monitored SQL and Oracle Server Resources through Server Monitors to analyze teh database bottlenecks.
• Provided analysis graph for latency (transaction response time), throughput, pages per sec served and system resources graph for key objects, like CPU utilization, Memory, and Thread usage.
• Gatheird teh results from each test run and conducted in-depth analysis on teh transaction response times and teh performance of each server.
• Generated detailed reports that include graphs and tables for various performance object counters and application transaction times.
• Determined baseline performance metrics and bottlenecks for specific business / work flow to be measured against future changes through different applications and URL’s using LoadRunner.

Environment: LoadRunner, Quick Test Pro, Test Director, SQL Server, Microsoft Office tools, J2EE, SQL, PL/SQL, TOAD, VBScript, Siebel, Visual Basic, .NET, Windows, UNIX, JavaScript, XML, HTML, XSLT and Oracle.

Confidential, Stamford, CT

Data Analyst

Responsibilities:

• Involved in analyzing and writing test plan in accordance wif business requirements
• Wrote test procedures for front-end GUI standards
• Created automated test scripts using Win Runner
• Performed Front-End and Functionality testing using Win Runner
• Conducted Functional, Regression, UAT, Integration, Security, and System testing on various using Win Runner
• Conducted Data driven testing using Win Runner
• Performed and documented data analysis, data mapping, data dictionary and business rule definition for implementation, conversion, and integration efforts
• Extensively used SQL Queries to perform Back End Testing.
• Wrote SQL Queries to check teh integrity of teh data.
• Rational Requisite Pro was user for management teh requirements.
• Used Clear Quest to report defects and test results
• Performed Configuration Testing wif different operating systems and different hardware equipment
• Participated in weekly meeting and discussed modification request wif management team
• Support business customers as well as other team members

Environment: Load Runner, Win Runner, Clear Quest, Requisite, Clear Case, SQL Server, Java, SQL, PL/SQL, VBScript, Web Logic, Windows, XML, HTML, and Oracle.