SUMMARY

• Extensive with above 9+ years of experience in Analyst and Quality Assurance experience in Manual/Automation /Functional Testing using QTP HP, Performance Center/Load Runner.
• Business Analyst experience in all phases of Software Development Life Cycle (SDLC): gathering requirements, analysis, coding, testing and implementation of projects. me am independent, motivated, sincere, committed, fast learner, detail - oriented team player with excellent communication, analytical, leadership, interpersonal and problem solving skills.
• Highly proficient in performance testing using HP Load Runner, Performance Center, Apache J meter.
• Gatheird requirements documents such as business requirements and design document and other related documents.
• Prepared Test Plan, Test Cases, Test scripts and Test data for teh application as well as for teh database verification based on teh functional requirements and test specs.
• Test plan, Test scenarios and test case authoring and execution
• Experience with in-depth noledge of business processes in Hospitality, Health, Insurance (P&C), and Non-profit industries.
• Proficient in Requirement Management, including gathering, analyzing, detailing and tracking requirements.
• Involved in developing and enhancing teh Web (HTTP-HTML), Web services scripts using HP Load Runner
• Proven capability to handle Enterprise-level analysis challenges, including handling complex projects and creating “AS-IS” and “TO-BE” analysis for executive level clients.
• Experience in writing requirements and specification like Business Requirements Document (BRD), Use Case Realization Document, Functional Requirements Specifications (FRS), Systems Design Specification (SDS), Systems Requirements Specification (SRS), Data Dictionary, Requirements Traceability Matrix (RTM), Defect Traceability Matrix (DTM), User Guides, and Release Notes.
• Experienced with project team in Waterfall and Agile/Scrum environment.
• Identified teh risk of teh software & hardware dependence of teh Product in risk management.
• Experienced in Documenting requirement using Unified Modeling Language (Use Case and Activity Diagrams) also building business Process Flow, Activity Diagrams, Sequence Diagram using tools such as Visio.
• Experience in Version Control, Change management and Workflows.
• Good experience working in agile development environment. Experience in developing Performance Test Plan, Test cases.
• Strong sense of urgency, ability to prioritize and communicate TEMPeffectively.
• Experienced with use of SharePoint.
• Experience in designing and developing Test Plans & Test Cases, conducting User Acceptance Testing (UAT), Operational Acceptance Testing (OAT) and verifying performance, reliability.
• Excellent communication skills and adept at facilitating walkthrough and training sessions.

TECHNICAL SKILLS

Operating Systems: Windows, IOS, DOS and UNIX

Languages: C/C++, Java, SQL, UML, Visual Basic, XML

Databases: RDBMS, MS Access, MS SQL Server, MySQL, Oracle10g, Oracle11i

SDLC Methodologies: Agile, Rational Unified Process, Waterfall

QualityStandards: CMMI, ISO 9001, HIPAA

Testing Tools: Load Runner, HP ALM/Performance Center, Quality Center, JMeter RequisitePro, Rational Enterprise Suite, IBM DOORs, HP ALM, QTP/UFT

PROFESSIONAL EXPERIENCE

Confidential

Sr. Quality Analyst

Responsibilities:

• Worked on Smoke test and Regression for different Projects, SDCERA, GMA, TCERA, Template for pension Products Termination of a member retirement death member, register a member, enrollment and beneficiary.
• Logging into application as admin for teh approval process of teh member designate, and approvals for retirement disbursement process for payroll and running a batch file.
• Creating a user in teh CPAS navigator and run a script for teh test data in teh system.
• Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
• Intensive under gone training with teh Team for pension noledge and teh flow and process
• Working on teh different release for teh implementation project & logging teh issues in internal system called as CQ.
• Empower teh team to make system and process improvements captured in sprint retrospective meetings
• Remove obstacles for developers and testers
• Use key Scrum metrics (burn down, velocity) to halp deliver committed work
• Manage sprint backlog items and tasks
• Empower teh team to make system and process improvements captured in sprint retrospective meetings
• Remove obstacles for developers and tester
• Assist in defining and deploying new product development processes and in facilitating teh continuous improvement of existing processes
• Worked on teh CQ assigned and assigned back to teh CQ to teh team member.
• Tested in teh New CQ release and reported teh issue using teh CQ.
• Sets and runs TEMPeffective recurring status meetings with teh product, portfolio and delivery managers
• Provides a single point of contact for projects
• Manages teh health of teh team
• Works with Product Owner to define project scope and objectives
• Works TEMPeffectively with others to remove delivery team roadblocks
• Guides team through continual improvement process
• Worked in teh weekend for teh release and extended support in teh project day to day task.

Environment: SQL,ALM, Silk4J, Silk central, reporting tool internal CQ.

Confidential

Performance Quality Analyst

Responsibilities:

• Worked on creating vuser scripts in Load runner for Amicus, ECM, Chordiant Projects
• Set up teh run time setting in teh controller machine and vuser according to Business requirement
• Used base24 with electronic fund transfer (EFT) for payment from one bank account to another account.
• Co-coordinated with Database, Application and Development team on call and executed teh scripts for baseline, Soak, Endurance testing
• Created summary comparison and HTML report for Chordiant project, also created analysis reports of teh script using teh load runner analysis
• Designed template and applied teh template, also updated teh existing template with new graphs in Load runner controller machine
• Created excel sheet macros for calculating teh before, during and after time from teh analysis report
• Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
• Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines
• Used Base24 for teh visa, Master card payment process.
• Finding teh info with card info. Transaction information, card personal information.
• Executed scripts, abrupt failover and graceful shutdown for teh failover test.
• Executed teh scripts for teh 100%, 150% Baseline scripts and 200% Endurance
• Calculated teh Peak hour first and last and updating teh scripts with scenario elapsed time and adjust teh granularity and adding teh merge graphs
• Verify teh card payment information in teh database.
• Analysis teh CPU throughput, Hits per seconds, calculating teh Percentage of teh failed transaction
• Analysis teh whole site scope graph for teh database server Unix 672, 673 Application servers. Updated teh analysis report with unbalance, spick high rise in teh peak time graphs
• Migrated teh scripts from load runner .2 version
• Maintained teh status page reports with different version for teh scripts in load runner, analyses reports

Environment: LoadRunner11.2,12.02,Base24,Tandem, PerformanceCenter 12.0,Quality center 9.2.

Confidential, Cary, NC

Performance Quality Analyst

Responsibilities:

• Worked on (Virtual ATM Testing)Simulator of Bridge test tool with Regression Test Manager and quick test
• Created scripts for single/multiple cash, check deposits and executed them depending on ATM types like NCR Machine, Diebold Machine or Bulk. Scripts can validate English / Spanish screens
• Checked teh receipts and EJVS in teh base24 system.
• Developed to track data in 3270 terminal emulator and updated teh card information in teh script
• Balance enquiry and statement using EJVS.
• Card holder Account file (CAF) Primary account number (PAN) ATM /POS, Expiration date, Bad pin trace.
• Documented simulator issues for better performance and reported teh risk in teh tabular form for further analysis for risk management.
• Performed Baseline test with 20 machines for better performance
• Analyzed teh results for timeliness to execute teh scripts and reported in Quality center
• Used a telephone key pad to enter Personal Identification Number (PIN) and other transaction information using interactive voice response.
• Tlfs and ejvs receipts in Tandem server.
• Worked on FAST HOST with no receipt.
• Created parameter rules for test cases
• Masked teh image and fixed teh script for screen change, coordinate change and font change
• Worked with teh Physical ATM machine to test from teh user end.
• Worked on teh functional Regression test case executed Regression test suite mapping teh traceable matrix
• Analyzed issues in teh Load Runner actual summary report graphs as teh graphs are missing and also while creating a new template some of teh information is missing on summary page
• Coordinated with manual testing team for teh issue on teh simulator and with ATM Machine
• Designed execution plan to run teh script on simulator machine
• Performed teh signoff for teh build deliverable with open issues and closed issues

Environment: base24, Fast, Boss, Tandem, 3270 Terminal Emulator, Load Runner9.25, RTM, Quick Test, DB2, Simulator Bridge Test tool, QC,QTP 11.0, Test Manager visual Studio.

Confidential, Columbia, SC

Quality Analyst

Responsibilities:

• Analyzed Change Request CR and updated CR in teh Quality Center requirement tab
• Researched CRs and developed test cases in excel sheet and upload into teh QC with requirement. Mapped teh requirements with test cases for different releases
• Attended meeting for CR and updated teh status of CRs with CMS and FISS maintainer on weekly basis
• Worked on inpatient Outpatient Part A for ICD10.
• Worked on Immigration from ICD9 to ICD10.
• Directly report teh team status to teh Project Manager.
• Testing teh application in UAT phase.
• Understanding teh functional Requirement document and writing teh test case
• Executed teh test case and updated teh result in QC
• Loaded teh BCTRANS file in teh TSO system
• Segregated rejected claim and accepted claims for further analyses
• Coordinated with other BAs for different CRs

Environment: IBM Tool hamming bird Session CICS, QC 10.0, FISS system.

Confidential, Princeton, NJ

Performance Quality Analyst

Responsibilities:

• Studied process flow of teh batch processing in claim’s cycles run on EMC and FISS system and prepared flow chart using Microsoft Visio 2010
• Worked in teh IBM Mainframe Green screen sessions me.e. CICSS sessions
• Experienced in EMC Proc32 system for keying teh claim with different bills types and different Revenue codes
• Worked in automating teh test cases using Business Process Testing BPT in QTP
• Entered different Reason code to edit teh claim depending on teh CR from CMS and FISS maintainer and worked in teh STC FISS Module for keying teh claims
• Analyzed Change Request CR and updated CR in teh Quality Center requirement tab
• Researched CRs and developed test cases in excel sheet and upload into teh QC with requirement. Mapped teh requirements with test cases for different releases
• Attended meeting for CR and updated teh status of CRs with CMS and FISS maintainer on weekly basis
• Set up teh run time setting in teh controller machine and vuser according to Business requirement and running teh scripts Institutional, Professional Claims.
• Testing teh application in UAT phase.
• Worked on CICS screen for teh transaction keys.
• CAF Card holder Account file in Base24.
• Understanding teh functional Requirement document and writing teh test case
• Executed teh test case and updated teh result in QC
• Loaded teh BCTRANS file in teh TSO system
• Segregated rejected claim and accepted claims for further analyses
• Coordinated with other BAs for different CRs

Environment: IBM Tool hamming bird Session,ICD10,Base24, CICS, TSO/ISPF,QC 10.0, Load runner 9.2 FISS system, EMC PCACE pro32 3.2 version.

Confidential Columbia, SC

Systems Analyst

Responsibilities:

• Scripted AMMS and ITS Transactions using QTP 10.0
• Worked on different AMMS Transactions like AMLK, AMMR, DNFE, RMIK and IT’S transactions like IUCA, SELG, ITPR, ITCB etc
• Scripted Claim Entry Macro for Dental claims, Professional claims, Institutional Inpatient and Institutional outpatient claims
• Developed and maintained scripts for AMMS Transaction for different Regions like QCCICSJ, DCUT1. DVAST1 around 30
• Maintained Scripts for ITS Transaction for different Regions like QCCICSJ, DVUT1
• Scripted teh Membership Macro Transaction for Desert RPN, Michigan RPN, South Carolina RPN
• TSO /ISPF for teh user data enter screen.
• Created Functions in Function Library and calling teh Function in teh test and ran teh Scripts from Quality Center
• Run teh CSR Desktop Script and Found Freezing issue in IBM Session
• Scripted teh Benefit Co-ordinate Application which is web based application (Dental Summary, Benefits and Eligibility, Site Map, Tools and Resources, other Dental insurance)

Environment: Zlinux10, QTP10.0, QC 10.0, ICD9,ICD10,Base24, Tandem, IBM Tool Hummingbird Session CICS, Terminal Emulator 3270 add-in.

Confidential, Newark, DE

Business / Quality Analyst

Responsibilities:

• Understood teh flow diagrams and developed test cases for CR
• Executed test scripts and saved results in QC
• Worked on CR Retail for corporate Base, Over corporate Base and developed, maintained tested plans
• Tested teh Pricing Inquiry in Global Pricing Integration Application
• Created test case Base Price, Special Price, Promotion Price on Updated CR and constructed test data in Excel for system testing
• Executed test case CR on QC for Universal Product Code, Distribution Center DC, Stores
• Reported status of teh Test case execution percentage as daily status report
• Attended review meetings to discuss Use-Cases, Business Rules, and Analysts in reviewing State Diagrams, Activity Diagrams and Sequence Diagrams
• Attended teh team meeting and CR meeting with teh client

Environment: SQL Server Developer, UNIX,.NET, Windows 2000, XML, Mercury QC.

Confidential, Hendon, VA

Quality Analyst/Performance systems Analyst

Responsibilities:

• Automated Regression test Cases using QTP using WShell Scripts
• Executed QTP scripts in load runner and checked output files in Unix server
• Extracted data from data base and matched with data presented in teh Unix server using automation Script GUI Spy and repository to recognize teh object.
• Worked on RTP claim and line level and claim level.
• Conducted Integration, System, Functional, GUI, Regression, Smoke and Database Integrity testing
• Created teh excel sheet for teh comparison report with previous release for teh baseline, Soak Endurance, Failover test
• Coordinated with offshore team for testing, development and status update
• Participated and worked for VODA Phone, IVR interactive Voice Response file transfer from Syniverse to OCHS, Migrated customer’s, SE Customer’s, North America and European Customer’s

Environment: UNIX, QC, QTP 10.0, SQL Server, Load runner 9.2, Load runner Monitor & Analyzer.

Confidential

Systems Engineer

Responsibilities:

• Responsible for testing medical imaging applications, complex electronic medical records, and rapid prototyping, Medical device
• Tested incoming ORM Message and ADT patient Demographic Window, Transcripts and Doctors login
• Performed testing in teh production environment followed teh principle of Agile Methodology
• Logged to server side application and placed files by creating a directory in UNIX operating system
• Performed integration testing and system testing
• Wrote test cases and executed cases and scenarios
• Interacted with developers for issues in teh test case
• Attended meetings with client for enhancement of change Request and status update

Environment: JDK 1.5 java Swing Application, HL7 engine, SQL Server 2000, QTP 9.0, QC