SUMMARY

• 5 + years of experience in the IT industry with emphasis on Quality Assurance/Software Testing with exposure of Manual and Automated testing in Banking/retail domain.
• Expertise in validating and testing of Client/Server and Web - Based Applications in various environments.
• Extensive Retail Industry Experience Involved in all the phases of Software Development Life Cycle.
• Strong experience in Agile (Scrum) environment, actively participated in sprint planning, sprint review, daily scrum meetings and scrum of scrum meetings as part of agile process.
• Top skills in HP/ALM Quality Center, TOSCA, Mobile Testing (iOS and Android Applications), and Defect Tracking in JIRA.
• Ability to perform Back End Testing by executing SQL queries.
• Involved in Black Box, Positive, Negative, System integration Testing.
• Experience in Stress, Load, Performance and Volume Testing.
• Diversified experience in testing at every phase of the testing process: Functional, Integration, Regression, User- Acceptance, System, End-to-End and Black Box testing.
• Experience working with UNIX, SQL scripting, managed version control software and defect tracking systems.
• Expertise in Problem solving and Bug Reports using Bug Tracking Tools ALM Quality Center, JIRA, and Clear Quest.
• Experience in creating Requirements Traceability Matrix to ensure comprehensive test coverage of Business requirements.
• Experience in developing and executing test plans and Created test plans and test scenarios to prove the compliance of the solutions.
• Hands-on experience in B2B, B2C, Point of Sale (POS Pulse) and Ecommerce/Retail portals web application projects, good understanding on allPOSfunctionalities (Sale, Refund, Reversal, Cash back, Void, Abort, etc.)
• Extensive experience in Data warehousing, design of Extraction Transform & Load (ETL) environment.
• Excellent communication, documentation, presentation and organization skills with quick learning ability to adapt to a new environment.

TECHNICAL SKILLS

Programming Language: SQL, JAVA, VB, C++, C#, RUBY, Python, .NET

Front End Tools: MS Office, MS Project Professional, MS Access, Lotus Notes, Apache Axis 2

Databases: MS Access, Oracle, MS SQL Server, SYBASE, PeopleSoft, and DB2

Database Tools: TOAD, MS SQL Server Management studio

Testing Tools: Quality Center (QC/ ALM), Quick Test professional (QTP/ UTF), TOSCA, Load runner, selenium IDE & selenium web driver, SOAP UI

BI Tools: Cognos/Business Objects, Web Intelligence, Crystal Report

Reporting Tools: JIRA, Clear Quest, and Bugzilla

PROFESSIONAL EXPERIENCE

Confidential, Charlotte NC

QA Tester

Responsibilities:

• Analyzed the user requirements by participated in all phases like Inception, Quick Start, Design Storming and Review meetings of functional requirements specifications and design specifications.
• Coordinated with business analyst/users on thetest script reviewand sign-off.
• Worked in agile environment with 2-week sprints, used JIRA for sprint planning and tracking the reports.
• Involved in preparing the high-levelTest Planand developedTest Casesin accordance with thefunctional specifications.
• Worked closely with all Managers and Team Lead to estimate test effort, schedule and develop testing tasks according to agreed scope milestones in order to meet overall project timelines.
• Participated in Test Case Review and Test Approach/Architecture.
• Effectively wrote Test Cases, Test Scripts for Web based application, tested Functional and Regression testing on each new builds of application without affecting the overall Functionality on new changes.
• Major role in deriving the standard Test Plans, writing Test Cases and Test Reports based on Acceptance Criteria.
• Involved in validating Back-end data by using SQL extensively used TOAD.
• Designed Test cases from Requirements, Functional Specifications and Design Documents.
• Performed vital check validation using TOSCA tool.
• Involved in various Testing like Exploratory, General Regression, Corporate Integration, Tax code, Implementation of the Application.
• Expertise in Shakeout testing after all the code is moved to the production to validate the components that were enhanced to support the new front end.
• Expertise in Tax code testing using Single Sign-on for Universal Check-out and Sister Site links for Universal shopping bag functionality.
• Developed, wrote Test Cases in the Test Plan, executed in Test Lab and reported Defects through Mercury Quality Center and conducted Bug-Review meetings as per Business requirements.
• Interacted with developers to report software bugs and re-tested the fixed issues.

Environment: TOSCA, XML, SOAPUI, UNIX, TOAD, SQL, ALM Quality Center, JIRA, MS SQL Server, NETIZA

Confidential, Washington DC

QA Analyst

Responsibilities:

• Involved in creating Test cases based on the business requirements in ALM.
• JIRA used for story writing and reporting.
• Worked along with testing team in creation of Testing Scenarios.
• Performed Requirement Decomposition to identify High Level Test Scenarios from Specification.
• Revised and Updated the Test Cases for testing in each subsequent cycle to reflect the changing business requirements.
• Creating UAT Test Plans, Test Cases, and Test Scripts Performing UAT Execution, Defect ManagementFinancial Reconciliation and Data Validation using SQL.
• Participate in the testing and business checkout of each major release and dot-release.
• Createdand Maintained Traceability Matrix to ensure test coverage of all requirements.
• Interacted with developers in getting proper explanation for any issues or concerns from the offshore.
• Participate the Defect Review Board meetings with the project team and business analysts.
• Performed Back-end testing of data by writing SQL queries in TOAD.
• Performed full backend testing using complex SQL queries.
• Tracked and logged defects inQuality Centerand coordinated meetings with developers and business analysts to prioritize the bugs, bug fixes and problem resolution
• PreparingWeekly Status Reports/Daily Status reports.
• Participated in developing and implementing End-to-End testing manually.
• Coordinating between QA Manager, Developers and Team Members.
• Assisted Team members in knowledge transfer.
• Worked on Regression & Alpha / Beta Tests.
• Conducted defect review meetings with the team members.
• Participated in regression testing after each build.
• Used SOAPUI for web service testing.
• Test GUI and functionality on Windows 7, MAC OS X, Android, iOS platforms using VMWare and report numerous software defects in that area
• Test various mobile devices with a various platform (iOS, Android)

Environment: JIRA, JAWS, WAVE, ALM/Quality Center, Business Objects, ETL, SOAP UI, JAVA, UNIX, XML, Oracle, SQL, Apache

Confidential, Westborough, MA

Manual QA Tester

Responsibilities:

• Analyzed the user requirements by participated in all phases like Inception, Quick Start, Design Storming and Review meetings of functional requirements specifications and design specifications.
• Coordinated with business analyst/users on thetest script reviewand sign-off.
• Worked in agile environment with 2-week sprints, used JIRA for sprint planning and tracking the reports.
• Involved in preparing the high-levelTest Planand developedTest Casesin accordance with thefunctional specifications.
• Worked closely with all Managers and Team Lead to estimate test effort, schedule and develop testing tasks according to agreed scope milestones in order to meet overall project timelines.
• Participated in Test Case Review and Test Approach/Architecture.
• Effectively wrote Test Cases, Test Scripts for Web based application, tested Functional and Regression testing on each new builds of application without affecting the overall Functionality on new changes.
• Major role in deriving the standard Test Plans, writing Test Cases and Test Reports based on Acceptance Criteria.
• Involved in validating Back-end data by using SQL extensively used TOAD.
• Designed Test cases from Requirements, Functional Specifications and Design Documents.
• Performed vital check validation using TOSCA tool.
• Involved in various Testing like Exploratory, General Regression, Corporate Integration, Tax code, Implementation of the Application.
• Expertise in Shakeout testing after all the code is moved to the production to validate the components that were enhanced to support the new front end.
• Expertise in Tax code testing using Single Sign-on for Universal Check-out and Sister Site links for Universal shopping bag functionality.
• Developed, wrote Test Cases in the Test Plan, executed in Test Lab and reported Defects through Mercury Quality Center and conducted Bug-Review meetings as per Business requirements.
• Interacted with developers to report software bugs and re-tested the fixed issues.
• Direct interaction with the Business Analyst and Development team while requirements review tracking and reporting the bugs for the quality output.
• Worked not only as a Tester but also as a software analyst and studied a number of similar products to help design the product bases on industry’s best practices.
• Actively participated in project related daily Stand-ups, Huddles, Call-outs and Blockers to maintain a high level of quality for the project.
• Root Cause Analysis (RCA) on situations or major incidents.

Environment: TOSCA, XML, SOAPUI, UNIX, TOAD, SQL, ALM Quality Center, JIRA, MS SQL Server, NETIZA

Confidential, San Francisco, CA

Manual QA Tester

Responsibilities:

• Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration and content testing of various POS functions: Sales Transaction Set including Purchases, purchases with Cash, Check Authorizations, Merchandise Returns, etc.
• Tested the POS functionalities and hardware manually.
• Tested the Order Management system on POS.
• Involved in POS Hardware testing.
• Performed integrated testing, smoke testing, regression testing, end to end testing as well as system testing.
• Performed Positive and Negative testing to test response of the application under test by creating Data Driven tests.
• Set up meetings with project manager on outlook if needed or even withQAlead. Discussed with team about some complicated test cases.
• Involved in preparing the high-levelTest Planand developed Test Casesin accordance with thefunctional specifications
• Prepared thegap analysis document by analyzing both the requirement specification document and design specification document
• Coordinated end to end testing with clients and functional team.
• Tracked and logged defects in Quality Centerand coordinated meetings with developers and business analysts to prioritize the bugs, bug fixes and problem resolution
• Used Selenium IDE to record and play back scripts.
• Responsible for testing all new and existing ETL data warehouse components.
• Performed SOA / Web Service testing using soapUI
• Review the test cases/executions done by the team
• Preparing Weekly Status Reports/Daily Status reports
• Expertise in testing effort estimation
• Established Traceability between the Requirements and the Tests in Traceability Matrix using Quality Center
• Verified WSDL files, asserting the files using various In-build assertions, performed Data driven testing, mocking and automation of web services inSOAP UI
• Involved in Bug Review meetings and participated in weekly meetings with management team
• Planned and executed Backend testing using numerous SQL Queries to verify the dataflow from the database
• Attended Change Control Process Meetingsto document changes and implemented those changes to corresponding test plans
• Organized and managed all phases of the software testing process, includingplanning tests, executing tests, and tracking defects
• Actively participated in Enhancement meetings to distinguish between bugs and enhancements
• Since the applications contains sensitive information of customers, performed security testing to ensure that security was maintained throughout the application
• Coordination of test plan, test results and reports in central repository - Share point portal
• Worked with the business users on User Acceptance Testing by mentoring them on various aspects of testing

Environment: POS, ALM/Quality Center, Business Objects, ETL, Load Runner, SOAP UI, JAVA, UNIX, XML, Oracle, SQL, Apache

Confidential, Columbus OH

QA Analyst

Responsibilities:

• Involved in preparing test plans and test cases based on the functional requirement.
• Plan and implement testing and quality assurance initiatives to ensure solution quality before deployment.
• Strongly assists with creation of testing processes and procedures with input from business teams, development and IT support.
• Methodology was agile, where sprint was two week and JIRA used for user story creation, tasks, sub tasks, sprint reports, filters and tracking defects.
• Job operated within a very agile environment, employing 2-4 week sprints, daily scrum meetings, burn-down charts, task weighting, pair programming, refactoring, presentations and review.
• Designed and created test cases and test plans based on business requirements and functional specs
• Seeded test cases into Test Plan module of Quality Center.
• Involved in wiring Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL
• Conducted meetings with QA Manager and members of Product team in order to receive approval on Test case coverage of requirements
• Used SQL queries to access the database for backend testing
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Performed Smoke, Sanity and Usability tests
• Expert in Black Box, White Box, Functionality, and Compatibility Testing.
• Performed Functional tests using Standard, and Text Checkpoints
• Prepared Test Plan, Test cases, Testing Procedures, monitored QA, communicated with Project Manager and Systems Analyst, provided full support on Mainframe application whenever required
• Manually tested modules for compliance with functionality requirements

Environment: Windows XP, Business Objects, ETL, Quality Center, Load Runner, Unix, Oracle, SQL