SUMMARY

• Over 7 years of progressive working experience in Software QA and testing with diverse projects, clients and industry.
• Experience in building Automation Frameworks inUFT/ QTP using record and run.
• Experience in both Manual and Automated testing.
• Proficiency in HP/Mercury tools (Quick Test Pro, Quality Center/ALM).
• Experienced in using bug - tracking tool such as JIRA.
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business requirements.
• Hands on experience in working with HP tools Unified Functional Testing (UFT), Quick Test Professional (QTP), Application Lifecycle Management (ALM), Quality Center (QC).
• Expert in retrieving database information writing SQL Queries in Oracle and transforming data to information as needed.
• Extensively worked on back end testing in mainframe as well as SQL, DB2.
• Analyzed test results to ensure existing functionality and recommend corrective action where necessary. Participated in UAT and wrote Test Cases for UAT.
• Hands on experience in working with SOAP UI creating various test data for the entire Online Mortgage Application squad to help all the team in regression testing.
• Implemented Sanity Testing, Smoke Testing, White Box testing, Black Box Testing, GUI Testing, Functionality Testing, Positive and Negative Testing, Security Testing, Stress Testing, Integration Testing, System Testing, Volume Testing, User Acceptance Testing (UAT) and Regression Testing of Web Based Applications and Client-Server Applications.
• Good skills for problem solving and Bug Tracking using Mercury Quality Center.
• Thorough knowledge of the SDLC (Agile, Traditional) models and methodologies.
• Worked in Agile environment from sprint planning discussing velocity for a user story to sprint retrospective discussing how could we get better.
• Expertise in translating user requirements into technical specifications and mapping the process design, work flows for SDLC with documenting and managing business requirements.
• Maintained the Requirements Traceability Matrix (RTM), Test Matrix and also performed Gap Analysis.
• Analyzed Enhancement requests and Modification requests.
• Professional expertise in MS Office and MS Project.
• Possess excellent organizational, interpersonal, communication and documentation skills with good process management skills along with a remarkable ability to gather requirements to bring out quality product.
• Ability to successfully manage multiple deadlines and multiple projects effectively through a combination of business and technical skills.

TECHNICAL SKILLS

Operating Systems: Windows 7/8/10

Testing Tools: HP ALM, QC, JIRA, MTM, UFT/QTP, and SOAP UI

Reporting Tools: Rational Clear Quest, Quality Center

Databases: Oracle, MS SQL Server, MS Access, DB2 (IBMMainframe)

Web Technologies: HTML, XML, and COLBALT

MS Office Tools: MS Office, MS Visio, MS project

PROFESSIONAL EXPERIENCE

Confidential, Des Moines, IA

Quality Systems Analyst

Responsibilities:

• Reported bugs usingJIRA, assure reports are easily reproducible and contains information.
• Designed and executed Test Plans and Test Cases and generated Test Scripts and Test scenarios.
• Worked with WARP automation tool to seed a loan in Confidential Core application.
• Worked closely with the developer to seed a loan from DEV environment to submit in UAT environment.
• Coordinated User Acceptance Testing with the UAT group to ensure the correct business logic.
• Worked closely with end-users and developer to develop a detailed understanding of the opportunities for improvement, then gathered requirements and prepared a comprehensive set of documents to define the specifications and business value of the system
• Analyzed production issues and worked with the IT development team to determine root cause analysis, timeline of events and open HP Quality Central (HP ALM) tickets for releasing fixes in future maintenance releases.
• Analyzed the Data flow and UML Diagrams.
• Experience in sanity, backend, front-end, functional, integration, regression, smoke, cross browser, cross platform and automation testing using QTP/UFT.
• Monitored the Defect Tracking Process and generated customized graphs and reports for the client using ALM.
• Analyzed operating procedures and policies on an ongoing basis and recommended and implemented improvement plans where appropriate.
• Understood core processes of the departments to provide input on re-engineering or streamlining opportunities.
• Opened several high severity defects in HP ALM to track and managed the defect lifecycle.
• Worked with the development team to resolve all the defects and updated the results of re-testing of defects in HP ALM.
• Created various test data working in SOAP UI to work for entire squad in one of the first agile environment for blend to help in regression testing.
• Worked exclusively with XML doing MISMO retry to submit loan from DEV environment to UAT
• Analyzed business requirements and segregated them into high level and low level Use Cases, activity diagrams / State Chart Diagrams and Robustness Diagram using MS Visio according to UML methodology, thus defining the Data Process Models.
• Prepared Test plans, Test Cases based on business requirements using Quality Center.

Environment: JIRA, SOAP UI, WARP, UML, Oracle/Unix, SQL Developer, SQL PLUS, HP Quality Center/ALM.

QA Analyst

Confidential, Pittsburg, PA

Responsibilities:

• Conducted user interviews, gathered requirements, analyzed and documented business requirements based on the analysis of loans and integration of credit processing workflow model.
• Reported bugs usingJIRA, assure reports are easily reproducible and contains information.
• Performed As-Is and Gap analysis to develop detailed current business process flow diagrams and use those as the base to develop efficient To-Be business processes.
• Participated inQA/QC of the Performance Review System (web andMainframe)
• Performed data profiling, data quality rules development and assessment using data quality and metadata tools.
• Extensively executed SQL on Data Base to download Data from DB2 (Mainframe) to Test environment in Data Bases (Oracle).
• Experience on Defect Reporting using Quality Center/Jiraand following it up until the satisfactory resolution is obtained.
• Experience in sanity, backend, front-end, functional, integration, regression, smoke, cross browser, cross platform and automation testing using QTP/UFT.
• Created daily maintenance, set up of users, running of reports, report creation and training within theJira.
• Understood the business logic, User Requirements and test-objectives to develop test plans, test cases based on the requirements involving risk management, risk analysis, credit derivatives, value at risk, risk & return optimization, mortgage rules and procedures, workflow and documentation.
• Create test suites for functional and regression testing using HPUFT12.02.
• GeneratedUFTscripts with standard checkpoints, validation checkpoints and also Synchronization Points using the record and run feature.
• Retrieval and Member refresh and copy script for Mainframe systems. Created scripts and Performed Data Driven and Keyword Driven Testing.
• Created and executed SQL queries using Rapid SQL and scripts to validate data movement and generate expected results for UAT.
• Developed Use-Cases and Requirements documents to document business needs.
• Captured detailed requirements to convert data contained with acquired databases as part of amerger/acquisitioneffort
• Gathered requirements through interactions and meetings and periodic walkthroughs with loan analysts, credit analysts and other potential users of the application.
• Conducted Use-Case reviews and identified gaps, leading to improvements/enhancements in the same.
• Coordinated and tracked all requirements and test cases using JIRA.
• Documented Functional Requirements and communication then across various project teams.
• Conducted brainstorming and JAD sessions with the clients and other business groups to propose future business processes and documenting project shareholder's requirements.
• Responsible for executing various UAT test cases.
• Responsible for supporting Users to understand the ALM Test Management Process during User Acceptance Testing (UAT)
• Performed Data Analysis and Data validation by writing SQL queries using TOAD
• Created Business Components in HP ALM for the reusable scenarios in reports testing.
• Responsible for Business Process Management (BPM) for development of various projects.
• Created and maintained the Requirement Traceability Matrix (RTM) between the requirements and other products such as design documents and test plans.
• Performed requirement walk through with the QA and off-shore development teams to transfer the knowledge of the business requirements.

Environment: Jira, UFT. Windows, SQL, TOAD, Excel, JAD, HP ALM, UML, RTM, BPM, Oracle, Microsoft Office Suite, UNIX, and MS Access.

QA Analyst

Confidential, Houston, TX

Responsibilities:

• Test cases preparationand Execution, Defect reporting.
• Responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Designed the business requirement collection approach based on the project scope and SDLC Methodology
• Gathered requirements to conduct and schedule various tests.
• Interacted with developers for defect fixes. UsedJiraas defect tracking tool.
• Worked with Issues and Risks involved with the project based on the Scrum development method of Agile manifesto
• Involved in running many batch jobs in order to retrieve data from the Mainframe
• Analyzed test cases and came up with manual and mainframe functional related test scenarios and scripts.
• Prepared and executed test scripts for Application build on SOA architecture and for Mainframe application
• Performed Sanity Testing & Smoke Testing.
• Designed Functional Libraries, Functions, and Subroutines, Common functions, Regular Expressions and Environmental variables in UFT.
• Responsible for writing and executing the test cases for GUI, hardware and communication interfaces using HP ALM.
• Interface with other teams to gather detailed technical requirements and reconcile any scope changes also involved in coordination as well as execution of unit, system and integrated testing
• Create Test lab and map the defects directly to the requirements in the HP ALM and run Reports.
• Maintain Traceability Matrix: Ensure that all the Test Cases are updated in the HP ALM along with Master Test Plan.
• Validated the scripts to make sure they have been executed correctly and meets the scenario description.
• Participated in requirement analysis and prepared systems test documents.
• Created different manual and goal oriented scenario to sketch real time scenarios in production.
• Validated the scripts to make sure they have been executed correctly and meets the scenario description.
• Used Correlation to parameterize dynamically changing parameters like Message ID’s, Session ID’s.
• Analyzed various graphs generated: Monitors, Network Monitor graphs, User Graphs, Error Graphs, Transaction graphs and Web Server Resource Graphs.
• Validated the integrity constraints on the database by creating Procedures and Functions.
• Wrote and tracked the defects using HP ALM and communicated with the developers.
• Participated in meetings and walkthroughs and defect report meetings periodically.
• Prioritized, evaluated, monitored defects and Analyzed Defect History.

Environment: Quality Center (ALM 11),Jira, UFT, TOAD, Mainframe, Microsoft Office, FileNet Windows.

QA Analyst

Confidential, Irvine, CA

Responsibilities:

• Developed functional test plan based on business and functional requirements.
• Created Test Cases as per Business requirements.
• Involved in Functionality, GUI testing, Regression Testing, Integration Testing, System Testing, User Acceptance Testing, Positive Testing and Negative Testing on Application.
• Performed Sanity tests on production environment after deployment
• Analyze and document test results, including re-testing of all previous failures.
• Maintained Test Matrix for latest test results information.
• Worked closely with developers in reproducing bugs reported
• Participated in Walkthroughs and weekly status meetings
• Tested the back end using SQL queries
• Logged the errors and track them using Quality Center and coordinated efforts with the development team to solve the problems
• Conducted Back-End Testing and Regression Testing using various phases of the application.
• Identified, analyzed and documented Defects, Error and Inconsistencies in the application using Quality Center.
• Reported and kept track of Software bugs.
• Interacted with Programmers to identify and resolve technical issues.
• Ensure the successful process of migrating software from the test into the production environment
• Tested the Application on different Browsers like IE, Netscape and Mozilla.

Environment: Quality Center/ALM, SQL, XML, Jira

QA Analyst

Confidential, New York, NY

Responsibilities:

• Performed Black Box Testing of the application to better understand the functionality of the application.
• Prepared Test cases according to the requirement.
• Involved in creating test strategies, status reports and test timelines that clearly communicate to business owners the history of UAT testing activities and results
• Created test plan and test cases for back end testing from the business requirement.
• Created and executed SQL queries using Relational Database.
• Responsible for Black Box, functional testing, User Acceptance Testing (UAT), smoke testing, exploring testing and Regression testing on various releases of ecommerce website.
• Used HP Quality Center to execute the test cases, track execution against the plan during testing and manage defects from inception to resolution.
• Assisted the business analysis team in preparing the Functional Specifications document
• Prepared Test Plans and Test Cases based on the business requirements
• Performed Functionality Testing of the application manually
• Performed end to end testing manually.
• Involved in Back End testing using SQL Queries on Oracle Database
• Created SQL queries within UNIX environment to automate the back end testing.
• Performed Security Testing by writing using Positive and Negative Testing approach to ensure appropriate user authentication
• Performed Regression Testing after the defects have been fixed to ensure no further effect on other functionalities.
• Participated in Walkthroughs and Inspection meetings to review

Environment: Windows, Oracle/UNIX, QC, IIS Server, Citrix