SUMMARY

• Experienced Quality Assurance professional with over 15 years of experience in software development.
• Willingness to learn new skills and share knowledge and experience.
• Reliable and consistent contributor that works well independently or as part of a team.
• Passionate about quality and always strives to provide the best product with a customer minded focus.

TECHNICAL SKILLS

• Charles
• XCode
• Jira
• G Suite
• Amazon
• Android
• Confluence
• Microsoft Office
• TestRail
• Unity
• HTML
• Flash
• Windows
• Devsuite
• Spreadfast
• SQL
• Perforce
• Jenkins
• OSX
• TestRail
• Unfuddle
• PuTTY
• Loggly
• Xenu
• Xpanel
• Jira
• Confluence
• Secure CRT
• UNIX
• Microsoft Office
• Charles
• Filemaker Pro
• Google Analytics

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

QA Lead

Responsibilities:

• Led testing efforts and quality sign - off on weekly content releases for Futurama: Worlds of Tomorrow on multiple mobile platforms.
• Led small team of testers to perform hands-on black-box and grey-box testing.
• Mentored junior QA team members.
• Collaborated with QA team to define test plans based on weekly project specifications.
• Created and maintained test cases, test plans and documentation for projects using Google Docs and Jira.
• Responsible and accountable for final sign-off for game/server releases, updates and promotions.
• Ownership of testing game client updates and submission to first-party.
• Worked with QA leadership to evaluate and enhance QA standards, technologies and approaches.

Confidential, Oakland, CA

QA Lead

Responsibilities:

• Led testing efforts and quality sign-off on releases and long-term projects across multiple platforms.
• Led small team of testers and perform hands on testing.
• Collaborated with other stakeholders to define test plans based on business requirement documentation and identify the tools to effectively test product.
• Created and maintained test cases, test plans and documentation for projects using Test Rail and Jira.
• Responsible and accountable for final sign-off for game/server releases, updates and promotions.
• Ownership of testing game client-server interactions, network emulation, and related testing approaches.
• Investigated, defined and trained team on best practices for grey-box and tool-assisted testing.
• Worked with QA leadership to evaluate and enhance QA standards, technologies and approaches.

Confidential, Foster City, CA

QA Analyst II

Responsibilities:

• Identify, isolate, regress and communicate issues/defects effectively and efficiently.
• Develop an in-depth understanding of the systems assigned to them and communicate progress, status and risk assessment.
• Directly support the development team on defect/issue root cause analysis.
• Develop partnerships with assigned Studio resources and teams.
• Work in a collaborative QA environment, executing individual tasks and group assignments.
• Create, maintain and execute Test Cases to provide end-to-end testing coverage.
• Participate in qualitative user experience feedback on key products and/or services.
• Execute daily build sanity checks and key feature/function testing.
• Execute testing tasks through the use of in-house and 3rd party test tools.
• Promote improvements and efficiencies across QA and Studio Quality Control processes.
• Partner with QA Support groups to ensure alignment of testing focus/tasks.

Confidential, Redwood City, CA

Sr. QA Analyst

Responsibilities:

• Set up and conducted quality tests for projects related to Confidential .com.
• Used knowledge of product to perform regression testing and identify errors and bugs.
• Documented all software defect via bug tracking software (JIRA).
• Completed assignments and generated reports for review by Project Managers and Senior QA Management.
• Followed-up on open issues and assumed responsibility for achieving results within an established production and release timeframe.
• Gained an understanding of user requirements for products and tools in development.
• Participated in user requirement reviews and design reviews.
• Gathered feedback on products in development to better inform clients and influence product roadmap and improve user experience.
• Had a basic understanding of system architecture including the ability to perform system deployments.
• Worked to enhance teamwork within the organization locally and abroad.

Confidential

QA Project Lead

Responsibilities:

• Took proactive, expert ownership of quality assurance role on all assigned projects.
• Authored test plans and test cases.
• Partnered closely with the development teams to replicate and resolve issues.
• Worked closely across all capabilities (e.g. Client Partners, User Experience, Production, Development, etc.) to ensure that all quality assurance requirements are defined and properly documented.
• Assisted in reviewing and refining existing QA process and best practices.
• Acted as a strong advocate for quality and shared QA knowledge to other members within the group.
• Ensured all projects met both functional and nonfunctional requirements and map to QA test cases.
• Assisted QA Leadership in training and mentoring other QA staff members on QA best practices and techniques.

Confidential

Sr. QA Tester

Responsibilities:

• Analyzed testing requirements based on technical design documents and generate testing procedures.
• Participate in the development of complex test plans as well as maintain and update test suites.
• Create testing scenarios, execute test cases and document test results.
• Report, track and regress detailed defect reports and submit status reports to test lead and test manager.

Confidential

QA Tester

Responsibilities:

• Read all project design documents and test approaches to gather understanding of what testing needs were.
• Coordinated with test lead to ensure all required resources were available for test project.
• Prioritized testing activities.
• Executed test cases, reported defects and defined severity of each defect.
• Performed regression testing against submitted fixes.
• Tested multiple game titles to ensure compliance with first party technical requirements and standards.

Confidential, Foster City, CA

QA Tester

Responsibilities:

• Performed exploratory testing for games in development.
• Executed hardware compatibility and configuration testing.
• Completed Sony Technical Requirements Checklist (TRC) for release candidates prior to release.
• Reported defects using defect tracking software.
• Performed regression testing against all submitted fixes.