SUMMARY

• Over 7 years of solid experience in software quality assurance testing on web and mobile based applications.
• Strong noledge of all phases of SDLC and STLC methodologies.
• Experience working with Waterfall and Agile (Scrum) SDLC methodologies
• Extensive experience in preparing test plans, test cases, and test reports, also setting up of test environments.
• Analyze Business requirements document, functional requirement document to create test plan and test case for manual and automated testing.
• Experienced in different types of testing like, smoke, functional, GUI testing, system, regression, integration, database, computability, web services, security, Adhoc, installation, configuration, reports, UAT and performance testing.
• Experience in Automated Testing using Selenium and Quick Test Professional (QTP), & SoapUI.
• Developed automation scripts inQTPto automate smoke, functional and regression testing with experience in checkpoints, parameterizations and synchronization points.
• Experience in automating tests using HPQTPtool.
• Proficient in both Manual and Automated Testing Tools such asQTP, Win Runner, LoadRunner.
• Experience of testing mobile app developed for android and IOS platform based handheld devices.
• Involved in coordinating and performed integration testing of theMobiledeposit capture functionality with various external teams.
• Involved inmobileapptesting on multiple devices and driving the defect status meeting daily to discuss issues reported byQAwith the project team and the business SME.
• Involved in sending themobileapperror logs from iPhone Utility configuration to the development team.
• Experience in using SoapUI for testing Service Oriented Architectures (SOA) and Web Services (SOAP, REST, WSDL) with different protocols
• Strong noledge in writing and executing SQL queries for verification and validation of data for backend testing.
• Expertise using LoadRunner in Load, Stress and Performance testing of J2EE (WebLogic), Oracle, and Web Applications.
• Experience in identifying bugs, analyzing, prioritizing and generating reports by creating queries using Defect Management Tools like HP Quality Center/ALM and Rational Clear Quest.
• Experience in Batch Framework testing using Autosys.
• Ability to interact with the developers to resolve issues using Defect Tracking tool like Clear Quest
• Creation of detailed SQA documentation including QA reports actively participated in SQA and project status meetings.
• Maintain Close interaction with developers and Business analyst to solve technical issues
• Demonstrated ability to quickly identify and evaluate viable alternatives to resolve issues and diminish risks in a logical manner.
• High level of work commitment, ability to handle multiple tasks and work independently as well as in a team.
• Excellent analytical, problem solving, decision - making and presentation skills with ability to co-ordinate activities in a fast paced team environment.
• Able to work under pressure to meet deadlines and the ability to work in a cross-functional environment.
• Effectively able to work as a team member as well as independently.

TECHNICAL SKILLS

Operating Systems: Windows 7/8, UNIX (Solaris), Android, Blackberry, Mac(iOS/OS)

Languages: SQL, HTML, XML, VB Script, Java, JavaScript

Databases: Oracle, SQL Server, My SQL, MS Access

Network Protocols: TCP/IP/HTTP, HTTPS, VPN, FTP, LDAP, SOAP

Browsers: Internet Explorer, Firefox, Chrome, Safari, Opera

Test Automation Tools: HP QTP, Load Runner, Soap UI, Selenium IDE

Bug Tracking Tools: HP Quality Center/ALM, Bugzilla, Clear Quest

Other Tools/ Applications: Toad, VMware Player, MS Visio, Putty, MS Project, Gliffy, MS Office Suite, Share Point, ScrumWorks, Version One

PROFESSIONAL EXPERIENCE

Confidential - Farmington, CT

Software QA Tester

Responsibilities:

• Used Agile RUP SDLC methodology to increase the productivity and reduce the risks.
• Involved in analyzing and reviewing the project requirements and analysis of other business applications.
• Developed Test Plans, Test Cases and Test Scripts.
• Created Test Cases in Quality Center and RTM and mapped Test Cases to Requirements in RTM.
• Developed Tractability Matrix and Test Coverage reports.
• Generated Test data for various types of testing to valid data.
• Tested the various features on Loan process like prequalification, applying for the loan, processing of the loan application, appraising you're home, underwriting and closing.
• Performed Functional testing, Integration testing, Regression testing, System testing and UAT testing.
• Prepared status summary reports with details of executed, passed and failed test cases.
• Developed automated test scripts using QTP to perform functional and regression testing.
• Responsible for creating and execution of automated test scripts using QTP.
• Inserted Check Points to check the broken links, Text and standard properties of an object using QTP.
• Carried out Functionality, Integration and Regression testing using QTP.
• Performed Parameterization using Data Driven Testing in QTP.
• Performed Back-End testing by ADODB connections in QTP and by extensively using SQL queries to verify the integrity of the database.
• Validate Client User Interfaces.
• Performed data base testing by writing SQL statements using SQL Plus and TOAD to check MDM data.
• Tested web services using Soup UI tool.
• Extensively used SOAP and HTTP for consuming XML Web Services.
• Tested web services of XML format.
• Created and tracked the defects using Quality Center and generated defect summary reports.
• Performed validation of the test cases to ensure dat all the requirements were being satisfactorily met.
• Debug problems by analyzing log files
• Interacted with developers, Business Management Teams and End Users.
• Participated in regular project status meetings related to testing.
• Responsible for client interaction and reporting during user acceptance testing.

Environment: Windows XP, .Net, Oracle, SQL Server, Toad, Quality Center, Quick Test Pro, J2EE, Java.1.6.0, Soap UI, Unix

Confidential - Richmond, CA

Software QA Tester

Responsibilities:

• Resource allocation management, Review weekly Testers' status reports through Agile Process and Scrum Calls.
• Extensive experience in all phases of software development life cycle (SDLC) on an implementation of large software development projects.
• Assisting in preparation of Testing Scope and Strategy development.
• Gatheird Test requirements and uploaded in hp Quality Center.
• Developed Test Cases and uploaded in hp Quality Center.
• Has used Quality Center for executing tests in Test Lab, requirements gathering and Defect Tracking.
• Involved in System Integration, UAT, Regression, Database, Module, Integration, Stress, Volume, System, Performance, Functional, Security testing.
• Checked Configuration and compatibility testing for software versions and hardware.
• Developed and executed test cases & verified actual results with expected results.
• Communicate requirements traceability matrix and track requirements status throughout the project.
• Performed automated testing on the Applications Based on GUI and Web (Client --Server) using Quick Test Pro.
• Created Re-usable and efficient actions and Automated Functional scripts using QTP.
• Performed Batch Testing, Key word driven testing, Hybrid testing, functional driven testing and data driven testing very efficiently and effectively.
• Increased productivity and efficiency through regression testing using QTP scripts
• Managed per action and share object repository in Quick Test Pro (QTP).
• Created various kinds of check points, used conditions and loops for log in validation and automated some descriptive Programming as well in QTP.
• Extensively worked on Parameterization, Data Driven testing and executed lots of scripts/ Data using QTP.
• Written Reviewed, Maintained Documentation of Software Requirement Specification, Test Case Specification.
• Handled successfully during complete Bug life cycle.
• Interacted with Developers to follow up on Defects/Issues followed by the Defect Life Cycle.
• Prepared batch processing scheduling by using Autosys on UNIX server also monitor, manage jobs.
• Validate the data comparing flat files from various sources also compared batch files before and after batch run.
• Monitored and tested batch job alerts and verified the status of batch jobs
• Provided 24x7 batch processing support.

Environment: .Net, Quality Test Pro, HP Quality Center/ALM, HTML, DHTML, XML, Windows, SQL Database, Microsoft Office Suite, Autosys

Confidential - Bridgeport, CT

Software QA Tester

Responsibilities:

• Tests were performed using the Agile Methodology.
• Created test plans, test cases and test scripts using Business Requirement Documents and Functional Specification.
• Documented the test cases in MS Word and converted to manual test cases into ALM.
• Executed test cases in different environments to ensure dat the application is compatible.
• Updated the test plan according to the changing test cases.
• Performed Smoke, Functional, GUI, System, Regression, Integration, UAT, and Backend testing.
• Performed testing of online transactions over web and IOS devices for compatibility testing between different browser settings on mobileplatform and web application.
• Defined and Validated various integrated scenarios based on - MICR validation, algorithms to automatically correct image capture problems such as; skew, distortion, or poor lighting conditions, API for integration with any Mobile Banking vendor or custom platform, data encryption, Multi-account capable so the user can select from the accounts
• Validation of Worked with multiple asset classes such as Exchange Traded Funds (ETF), Fixed Income Securities, Credit Derivatives and Mortgage Back Securities, diversified portfolios of stocks & derivatives and notified clients through Alerts to minimize risk
• Validated various transactions from Hogan Mainframe application for managing deposits, loans, cards customer management and collections, packaging and pricing of various retails banking products.
• Created requirements traceability metrics to relate the test cases with requirements.
• Customized the QTP Test as per the Test Case using the VB Script.
• Created scripts for mobile banking applications by simulating to the real scenarios using Load Runner.
• Performed performance testing to determine the transaction response times, throughput and memory utilization.
• Used SOAPUI to test the web service methods and protocols for interfaces
• Performed stress testing to determine the load levels at which the system breaks.
• Reporting test results to the manager and the development team.
• Performed Regression testing after closing the defects and system enhancements.
• Used HP- ALM to create and update defects and follow up on resolution progress.
• Documented the testing procedures, testing results for future reference.
• Reported application issues to the higher-level management.
• Executed Test Cases and generated error logs, tracked bugs and created reports.
• Attended defect call meetings and briefly described the defects to the developer and management team.

Environment: Load Runner, HP QC/ALM, Windows, Java, VB Script

Confidential - Greenville, South Carolina

Software QA Analyst

Responsibilities:

• All tests were performed using Agile Scrum SDLC Methodology.
• Managed day-to-dayQAand testing activities in an intense, fast paced environment, utilized strong time management and organizational skills to meet shifting priorities and demanding deadlines.
• Identified and mitigate project risks, resolve issues early in project life cycle & ensuring Quality is met throughout the SDLC.
• Conducted functional and usability testing for TDBankRetail Online banking applications.
• Performed detail functional & system testing to validate requirements, un-cover defects & deliver high quality, low to zero defect releases.
• Worked closely with businessanalyst, development team, and project manager to analyze, define and requirements and testing requirements for functionality, logical processes & interfaces.
• Performed full functional and non-functional system testing on customer facing web online banking application and mobile applications, including internal applications.
• Performed Smoke Testing, Integration, Regression, User Acceptance Testing (UAT).
• Wrote well detail test plan and test cases for Power builder application for Confidential .
• Created test cases, test plans & test data based on functional requirements & business processes.
• Managed testing and release schedule by planning test cycles; tracked test results; provided daily update to project manager on weekly basis.
• Tracked, managed, and communicated defects status toQAand Developer manager and followed up until resolution.
• Wrote well detail test cases for online banking application in Microsoft Excel and exported test cases to Quality Center.
• RepresentQAteam and presentQAstatus reports to superiors and project related groups.
• Regression Testing was done on TDBankonline banking application for Bill Pay, Alert, Customer Service and Money Transfer features.
• Used Quality Center for test case, test plan, test results and other testing and project related documents.
• Solid Experience in Main Frame Fidelity Host
• Data Validation with Fidelity Host.
• Work with different screen (like RMLP, RMLL, RMAB, RMIA) in Fidelity Host.
• Solid Experience with Relationship Manager (RM).

Environment: HP Quality Center/ALM, Fidelity Host, Relationship Manager, Office 2007, Windows 7, Oracle 10g

Confidential - Hartford, CT

Software QA Tester

Responsibilities:

• Used Waterfall SDLC Methodology in all phases of project implementation.
• Coordinated and assisted with the test lead testing at every step of the quality cycle from test planning through execution to defect management.
• Participated in Business Analysis, Requirement Analysis and Data Analysis.
• Participated in conducting Manual and Automated Tests with HP Tools.
• Defined and performed the Test strategies and associated scripts for the verification and validation of the application ensuring dat it met all defined business requirements and associated functionality.
• Performed rigorous testing such as Smoke, GUI, Integration, System, Functional, Regression, Compatibility, Security, Databases and Performance/Load Testing.
• Tested modules for recording, documenting and reporting the patient's information such as history and other clinical results.
• Extensively tested the modules and interfaces involving claims processing, payment of claims, claims adjudication and medical advocacy for various members.
• Installed, Configured and maintained Load runner and QTP Tools.
• Updated and managed multiple scripts using Object Shared Repository.
• Used verification points and conducted Data Driven test with the Test Data set using QTP.
• Functional scripts were written Using QTP.
• Scripts were custom coded with Parameterization, programming logic and data driven types. Check points were written for all types of objects and Text checks were written for validating Text in all pages of the applications.
• Created Standard checkpoints and Synchronization Check Points by using QTP for validations and Performed Data Driven Testing to work our scripts for multiple set of data.
• Analyzed, Designed and executed performance tests to meet the requirements of application in user perspective.
• Worked with development, users and support groups to understand the application architecture, used and current production issues to simulate the best possible real time scenarios for load and stress testing.
• Designed the Load Runner scenarios with various user-mix incrementing in constant ratios, till the peak load is achieved.
• Developed detailed Test Plans and Test Cases in Quality center and executed them.
• Extensively used SQL for data integrity testing at the backend.
• Executed Integration testing and Regression testing for all critical transactions.
• Created scenarios, and executed the load scripts and monitored the response time, throughput and oracle response.
• Executed SQL queries for database testing for the verification of results.

Environment: HP Quality Center, HP QTP, .NET, XML, HTML, VB Script

Confidential - Bloomfield, CT

Software QA Tester

Responsibilities:

• All tests were performed using Waterfall methodology.
• Responsible for decomposition of the requirements based on the functional specifications, design, development, coding, testing, debugging and documentation of applications to satisfy requirements.
• Prepared Test Plan and Test cases based on the functional specifications.
• Created and executed test scripts for approved Change Requests, logged their test results and related documentations in Quality Center.
• Involved in writing UAT test cases.
• Performed Positive and Negative Testing manually.
• Set claim processing data for different Facets Module.
• Tested HIPAA regulations in Facets HIPAA privacy module.
• Tested and delivered Inbound/Outbound Facets interfaces.
• Executed SQL queries for searching, creating and updating test data
• Extensively involved in Data Hub Back-End Testing using Oracle SQL Server; performed daily process testing using SQL scripts execution and logged test results in Quality Center.
• Involved in User Acceptance Testing.
• Worked in the analysis of the ICD 9 - ICD10 codes.
• UAT testing for HIPAA 4010 and 5010 projects including legacy testing and HIPAA requirements and compliance mandates.
• Inspected and worked on HTTP web services application and on SOAPUI.
• Analyzed all the bugs in the QC reported by the users during the UAT.
• Performed feedback concerning completeness and accuracy of AUT.
• Identified, analyzed, and documented defects, errors, and inconsistencies in the application using Mercury Quality Center.
• Reported defects according to Defect Life Cycle.
• Responsible for defect tracking and bug reporting using Quality Center; interacted with developers and Business Analysts to discuss and resolve defects
• Created and Maintained Test Matrix and Traceability Matrix and performed GAP Analysis.
• Coordinated with the developers on Defects Status on a regular basis.
• Involved in documenting the defects found during AUT.
• Participate in various meeting and discussed Enhancement and Modification request

Environment: HP Quality Center, SOAP UI, UNIX, HP QTP, MS Office, Oracle

Confidential - Chevy Chase, MD

Software QA Tester

Responsibilities:

• Performed all tests using Agile Scrum Methodology.
• Analyzed the business requirement and functional specifications to design test plans and reviewed the Business Requirement Documents (BRD), Functional Requirement Documents (FRD) and Technical Design Documents (TDD).
• Created Test Plans based on Functional Specification and Technical Specification of the application.
• Developed test plans and test cases, and executed test cases, test data, and test scripts.
• Performed Smoke, Functional, System, Integration, Regression, and Database Testing at various phases of the development and test cycles.
• Developed and validated various business process dealing with real-time customer billing information and Completed billing lifecycle automation, Commission palns and payment plans
• Validation of the Configured billing, payment and delinquency plans, agent commissions according to defined commission plans, account-level and policy-level billing and agency bill and direct bill plans,.
• Interface testing of external payment systems like EFT, Check writing, payroll deduction etc
• Validated the organization users and groups, security roles, permissions and their assignment to users, billing center user interface(UI) related to data views, activity patterns, client actions, changing text etc.
• Performed Functional and Regression testing using automation tool QTP.
• Used SOAPUI, XML to test the Web Services for functional testing, Regression testing
• Used SOAP UI assertions to validate the web service response xml
• Performed query operations on Oracle to do database validation.
• Performed Backend Testing by extensively writing SQL queries.
• Performed Back End testing using Toad Tool to verify whether the data is getting populated in the server correctly or not.
• Worked as a team member in requirements mapping and preparing a Requirements Traceability Matrix (RTM).
• Used Quality Center/ALM for requirements management, planning, running tests, defect tracking and manage the defects and executing the test cases.
• Verified if the application is installed correctly on windows, and UNIX.
• Participated in various meetings such as Requirement Review meetings, Daily Standup meetings, Walkthrough meetings.

Environment: Windows, Java, Oracle, QTP, Quality Center/ALM, VB Script, .NET, HTML, XML, UNIX, SQL Server, Toad