SUMMARY

• Over 8 years of Experience in Leading, design and execution of Test Scenarios and Test Cases (QA).
• Extensive Experience in Manual Testing.
• Extensive Knowledge of Test Strategy, Planning, Scheduling.
• Good understanding of Software development life cycle (SDLC&STLC).
• Thorough noledge in all the phases of QA Testing.
• Quality Center (ALMS) 11.0 for Managing Test results, report and track software defects.
• Expertise in analysis, tracking and reporting of discrepancies.
• Prepare Test Strategy, Test Plan, Closure Reports as required during Project Lifecycle.
• Participated thoroughly in both Business enhancement and sustaining projects right from the Requirements gathering till Project delivery (Involvement throughout the project life - cycle)
• Hosted walk through and peer review meetings with development teams and support teams
• Key expertise includes testing and debugging GUI and Multi-Applications environment and automated testing using Quick Test Pro, Quality Center, WinRunner and performance testing using LoadRunner on Windows, UNIX and LINUX Environments.
• Sound experience in Creating Test Plans, Test Cases, Test Procedures and Test Metrics.
• Expertise in formulation of Test Scenarios, Test Cases, Scripts and their execution.
• Hands on experience in Manual and Automated testing using Quick Test Pro, LoadRunner and Quality Center.
• Experience designing and implementing fast and efficient data acquisition using Big Data processing techniques and tools.
• Focuses on the big picture with problem-solving
• Expertise in using Mercury Interactive Tool Quick Test Pro. Extensively used its advanced features and functions and thorough noledge of Process Workflow of the system.
• Hands on expertise in designing, developing, enhancing automated test scripts for QTP (using VBScript).
• Possess noledge and experience in testing Web Services using soapUI. Well versed with SOA architect and WSDL.
• Extensively involved in Backend testing of SQL Queries using Oracle & SQL Server.
• Worked in SDLC Methodologies like RUP, Agile Scrum, Waterfall and Spiral.
• Design, Implementation and Documentation of test Cases for White Box, Black Box for manual testing of Java, has conducted manual testing during various stages of development of the applications.
• To close the comments given for test plan of Business enhancement and sustaining projects.
• Testing of Critical legacy applications which use open system technologies.
• Testing Customer facing web Applications like EBOND web trouble management(Trouble Management Service Applications)
• Test Environment configurations taken care of to ensure interface connectivity are established.
• Responsible for all Integration Testing, functional, regression, load, ad-hoc and compatibility testing on projects.
• Influencing and negotiating with the customer over requirements, defects, timescales, and estimates
• Engage in daily status meeting with customer Reporting the progress of testing and defects raised and status, timescales and estimates

TECHNICAL SKILLS

Defect Management Tools: HP Quality Center

Testing Tools: QuickTestProfessional 9.2,8.2(QTP), Selenium web driver and Selenium IDE, HP Service Test, SOAP UI

Operating System: UNIX,LINUX,Windows XP/2003/NT

Package: MS OFFICE, Citrix ICA client, Teradata SQL Assistant, Quest Software, SQL Developer, Oracle,RDC

Version Management Tools: Prism,Panagon,P8,Filenet

Testing Languages: VB, C, C++, Java, C#

Other Tools: Remedy Action Request System (AOTS Change Management, Trouble Management)

Browsers: Internet Explorer, Mozilla Firefox,Google Chrome

Web Technologies: HTML, XML

Databases: Oracle8i/9i,10i,11g SQL Server2003, MS Access

Protocols: HTTP, HTTPS,TCP/IP

Scripting: VBscript, Java script, Ruby,UNIX Shell Scripting

Documentation: MS-Word, MS-Excel, MS-Outlook, MS PowerPoint

PROFESSIONAL EXPERIENCE

Confidential, MO

Test Engineer

Environment: J2ee, UNIX, SQL, CSM, LD-STARS GUI, Metasolv ACM, BigData, ACMF, ACMT & PIC Application

Responsibilities:

• Having experience in Leading, design and execution of Test Scenarios and Test Cases (QA).
• Extensive Experience in Manual and Automation Testing.
• Extensive Knowledge of Test Strategy, Planning, Scheduling, People Management
• Environment configurations for testing the test environments.
• Consulted with business partners and made recommendations to improve the effectiveness of Big Data systems, descriptive analytics systems, and prescriptive analytics systems.
• As a Senior Test Engineer involving in preparation and execution of the test cases. Developed detailed test plans/test cases and responsible for executing the test cases, test scripts using Quality Center.
• Performed smoke, GUI, integration, functional, regression, redundancy, data integrity, system compatibility, installation and user acceptance testing.
• Verification/check points has been implemented such as GUI checkpoints, bitmap checkpoints, text checkpoints and database checkpoints.
• Black Box and White Box Testing were implemented as testing methodology.
• Used regular expressions and divided tests into multiple actions to design more modular and efficient tests.
• Created synchronization points to synchronize the test script to the application speed in Quick Test Pro (QTP).
• Involved in the Test Plan preparation and external peer review meetings.
• Executed regression tests, functional tests, and smoke tests
• Actively participated in bug review meetings.
• Performed Bill-Generation Process for different releases.
• Environment UNIX, SQL, CSM application, LD-STARS application, TBS (Metasolv) Application, BLS Metasolv
• Conducted internal review meetings and peer review meetings.
• Given continuous support to fix the issues and retest.
• Worked on ERF’s and reproduced the production issues as and when required.
• Actively participated in defect prevention meetings.
• Taken proactive measures to ensure quality deliverables and satisfied client in all aspects.
• Groomed peers with well planned transition in my specific area of work.
• Generated QA and direct bills.
• Presently working as a Tech Lead for Quality Assurance regression and system testing team.
• Accurately report and track software defects using a defect tracking tool
• Estimate QA efforts for projects and provide updates on remaining work to project team and project management
• Develop and maintain test plans, test cases, and other test documentation
• Coordinate testing tasks and activities with project teams and IT Staff
• Developed and maintained automated test scripts
• Coordinate users and track testing process for User Acceptance Testing
• Lead test events during project roll-outs
• Currently managing a team of six associates (Playing Test Lead Roles).

Confidential

Test Engineer

Environment: JSP, Java Beans, Oracle8i, Win Runner, Windows NT, UNIX

Responsibilities:

• Created Test Cases extensively based on the system requirements
• Created scripts using Win Runner for Functional and Regression testing.
• Tracked Defects and Reported to the development team.
• Responsible for Functionality, System and Regression testing for the AUT.

Confidential, MA

Test Engineer

Environment: JSP, Java Beans, Oracle8i, Manual Testing, SOAP, RESTful, LoadRunner

Responsibilities:

• Deriving the test cases from functional specification.
• Created Test Cases extensively based on the system requirements
• Responsible for running test cases, and posting defects.
• Developed and executed test cases for SOAP and RESTful APIs using soapUI.
• Extensively used Quality Center to manage and execute test scripts.
• Used Quality Center for tracking the defects.
• Conducted performance, load and stress testing using LoadRunner.
• Performed parameterization in LoadRunner.
• Performed backend testing with SQL for data validation and data integrity.
• Optimized SQL queries for better performance. Joins were implemented. Passed SQL queries to Oracle using TOAD for the backend/database testing.
• Manipulated data by creating and executing SQL Server scripts for test execution.
• Aided in generating system testing scenarios of end to end testing of application.
• Developed User-Acceptance Test cases and assisted users in conducting UAT.
• Assisted in generating post deployment scripts and UAT scripts for users.
• Initially started using Selenium RC.
• Responsible for Functionality, Integration, System and Regression testing.
• Deriving the test cases from functional specification.
• Responsible for Functional testing, Regression testing and compatibility testing.
• Involved in executing test cases and writing Test reports.

Confidential, CA

QA

Environment: JSP, Java Beans, Oracle8i, Manual Testing, automation

Responsibilities:

• Analyzed the business requirements and use cases.
• Prepared test strategy document and test plan.
• Performed end to end system testing, also Involved in Integration testing of these 2 applications with other applications like RKM(Remedy Knowledge Management)
• Performed Requirement Analysis by gathering both functional and non functional requirements based on interactions with the process owners, document analysis and represented them in Requirements Traceability Matrix (RTM).
• Performed manual testing and automated testing using Quick Test Pro (QTP).
• Involved in all phases of the testing done like smoke testing of the builds, Functional, Database, User Acceptance, Integration testing and Regression testing once the deployment is done in the production.
• Worked on the Regression Automated Testing and Data driven testing using Quick Test Pro.
• Created data-driven tests and synchronization points in QTP script to help solve key problems.
• Created automated VB scripts using QTP.
• Added multiple checkpoints in testing of GUI by inserting checkpoints in Quick Test Pro scripts for single or multiple objects and text.
• Used LoadRunner to provide performance testing for the current application.
• Used soapUI for testing SOAP based Web Services. Performed functional and performance testing of Web Services.
• Optimized SQL queries for better performance.
• Used SQL for data integrity testing, captured the SQL statements from the application execution and manually checked the results.
• Manually executed Functional and regression test cases.
• Generated reports and documents for the entire test process and test results using quality center.
• Mapped requirements with test cases in quality center and executed them reporting a pass or fail status.
• Exported test requirements and test cases from excel to quality center.
• Ran all the test scripts for each test cycle and analyzed results;and stored each test result in quality center in a separate run.
• Participated in end to end regression testing after bug fixes and modifications.
• Portal Integration: This integration is triggered by submission of a ticket through the client’s web portal which created a Incident request.
• RKM Integration: This is an integration of Remedy Knowledge Management with Incident Management which provides some readymade solutions to the support user
• New Hire: This integration is triggered by submission of a ticket through the client’s web portal which created a record in a Remedy form which further created a change request.
• People Import: This was a periodic update of employee’s records from the client’s PDR to Remedy’s User and People form.

Confidential

QA

Environment: Oracle8i, Manual Testing, automation, SQL, Test Scripts, Toad

Responsibilities:

• Performing web based manual testing on Comptool product through SIT phase
• Testing the System using Requirement document, Process Specifications, Test Scripts and SQL through Quality Center
• Performing backend testing using Toad
• Prepared QA sign off documents in close proximity with the Project Manager, Developers and QA team.
• Conducted UAT to ensure dat application was user friendly and functioning according to desired requirements.
• Provided support for Unit Testing and UAT as required for the application.
• Used Quality Center to house all test documentation and report/track all issues and defects.
• Maintaining all the QA related documents like test cases, defect log, issue log etc for Quality related processes
• Tested Cognos reports