SUMMARY

• 7+ years of experience in testing web based and client/server applications, IVR Application.
• Diversified technical noledge in Software principals, system analysis, design, development, writing technical documentation, QA Procedures and Methodologies in different domains including Banking, Healthcare, Brokerage, Financial and Insurance.
• Extensive noledge of Software Development Life Cycle (SDLC) including Agile and Waterfall Methodology.
• Strong hands on experience wif all levels of testing including Smoke testing, Sanity testing, Integration testing, Regression testing and User Acceptance testing (UAT).
• Very good in developing the Test Plans, Test Analysis documents, Test Cases, Test Scenarios, Traceability Matrix, Test Reports.
• Experience in using HP Interactive automated Testing Tools like Quick Test Pro (QTP), QC (Quality Center) and Test Director.
• Performed Manual and automated testing using HP Quality center, Quick Test Professional (QTP) and Test Director.
• Experience in testing and writing SQL statements.
• Interacting wif Client, business Users and Vendors related to business enhancement/understanding and Risk/Issues.
• Expertise in Functional testing, Database Testing, GUI Testing, Regression, Integration testing, User Acceptance Testing and experience in Agile environment.
• Experience in creating and developing Test Plans, Test Strategy, Test Cases, Test Scripts, Traceability Matrix and Defect Reports.
• Integrating Quality Center wif external sources such as Excel to export Test Report.
• Extensive use of defect tracking tools including HP Quality Center and Clear Quest.
• Experienced in Creating test script in QTP by recording, wifout recording, modifying manually and running the script in QTP / QC, saving the results in Quality Center.
• Efficiently worked wif Oracle and MS - SQL databases.
• Strong understanding of file handling commands using UNIX.
• Expertise in Defect management and Bug reporting using various bug-tracking tools such as Test Director Quality Center, Bugzilla, Jira.
• Familiarity wif SQL and UNIX Shell scripts. Also used Toad for DML operations like Select, Update, Insert, and Delete.
• Experience assessing testing processes, creating, implementing testing strategies and SQA strategies using Agile-testing methodology in UAT phase.
• Proficient in developing complex SQL queries triggers and run stored procedures for backend validation and ETL Testing.
• Interacting wif Business Analysts, Developers as a key QA Team Member for major iterations and Cross Group Collaboration.
• Self-starter, Quick learner, energetic, highly motivated team player wif excellent communication / problem-solving skills.
• Ability to manage multiple responsibilities and meet individual deadlines, while TEMPeffectively focusing on priority issues and UAT Coordination.

TECHNICAL SKILLS:

Automation Tools: Win Runner, QTP, Load Runner

Web/Message Services: SoapUI, Soap-XML

Test Tools: HP Quality Center 9/10, Test Director

Languages: Java, .Net, T-SQL, SQL, Visual Basic

Office Tools: MS Office Suite, MS Project

Reporting Tools: Cognos, 7.x/8.x/10.x, Business Objects XI R2

Tools: TOAD, SQL Enterprise Manager, SQL Query Analyzer,Win SQL,SQL Assistant, Citrix, Control Center

Operating Systems: Windows NT/95/98/2000/XP, MS-DOS, UNIX, Linux

Rational Tools: Clear Cases, Clear Quest, Manual Tester

Database: DB2, Oracle 9i/10g, SQL Server, Teradata, Ms Access

Data Warehouse Tools: Informatica Power Center 8.x/7.x, Data Stage 8.x

PROFESSIONAL EXPERIENCE:

Confidential, Houston TX

UAT Coordinator (QA)

Responsibilities:

• Analyzed the Business requirements and the specifications and DevelopedTesting Strategy for entire application and developed various Test Cases.
• Performed Smoke Testing on new builds of application
• Performed Manual Testing on the entire application. Conducted positive and negative testing.
• Created detailed Test Scenarios, Test Cases and Test Plans using standard Templates. And involved in System Development Life cycle (SDLC) using Agile Methodology.
• Involved in System testing, Integration testing, Functionality testing, Regression, End-End testing, User Acceptance testing
• Develops and executes test cases based on user stories contained wifin an Agile Sprint and have experience in SCRUM testing.
• Reviews project requirements to ensure requirements are testable.
• Facilitates test case review sessions wif other agile team members.
• Tracks test execution results wif Humana Test Management tool SQUIDS.
• Opened defects and track the defect status until its get closed.
• Use to provide on Software Testing Concepts, Software Development Life Cycle Process (SDLC) and Test Management tool to new Team members
• Responsible for weekly status updates briefing the progress of manual Testing.
• Responsible for Execution status Updates briefing progress of Execution, how many Passed and Blocked.
• Responsible for Defect status updates briefing the progress of Execution.
• Conducted end to end test on the entire application to check the functionality of the application.
• Participated walk thru to discuss the specs and test scripts wif Business Analyst and Programmers.
• Executed Test Cases wif a set of test data to verify the data validations.
• Involved UAT touch points for IVR conversion Production Support
• Involved in testing the data capture to make sure the right data is being captured in the IVR at the relevant points.
• Designing UAT Test Cases, to halp of the use cases diagrams as inputs for creating the Test Cases.
• Involved in Production Support for different Phases
• Validated the call routing and logging fixes in log files fixes when call center is open.
• After the turn complete tan it validates the call routing and logging fixes in log files. Business will have to validate the loggings and routing fixes when call center is open
• Analyzing Test Results & Identify bugs and reporting to the developers using Squids.
• Used Squids to prepare Test Cases, Procedures and Requirements Traceability Matrix.
• Worked hand to hand wif Business Analysts to prepare use cases.
• Consolidate the weekly status of issues and report them to the lead and the manager.
• Participated in all phases of Software Testing Life Cycle (STLC)
• Extensively used Squids as a Defect Tracking and Defect Management tool.
• Tested extensive backend testing using SQL, SQL Queries to retrieve the data from the database and checked data integrity and Data Validation.

Environment: Squids, QTP 10.0, VBScript, .Net, Java, UNIX, J2EE, Oracle, XML, MS Excel, MS Word, UML, TFS, SQL Server

Confidential, Dallas TX

Role: Sr QA Analyst

Responsibilities:

• Involve in reviewing Business Requirements wif Business Analysts.
• Coordinate wif the Business Analyst and development team to understand the architecture and functionality of the application.
• Conduct strategic test team meetings to prepare list of test scenarios from the given set of business requirements.
• Test Design and Traceability Matrix for Test Coverage for Security Testing, and Risk Management in agile environment.
• Use Cases, Test Case Preparation, Review, execution in Quality Center.
• Risk identification and drive issues to resolution while managing the entire quality process.
• Manage Requirements, Test Plan, Test Lab & Defects in Quality Center.
• Raise requests to CM team for build in QA, Ensure entry and exit criteria are fulfilled each test phase.
• Perform Data validation of System Conversion Testing as well as Integration Testing.
• Design SQL queries for Database Testing and execute the Stored Procedures.
• Build Verification Testing, Functional testing, GUI testing, Portal testing, Security testing and Web services validation using SoapUI.
• Extensively used RUMBA to verify the data.
• Database testing by writing complex join queries, triggers.
• Schedule and drive the daily meetings and weekly status meetings.
• Prioritize the defects for fixes and document the Defect Summary Reports.
• Manage all types of change requests, defects, enhancements, issues in Quality Center.
• Cross Group Collaboration and Co-ordination wif different teams while Test Execution.
• Lead the testing schedules depending on the system testing deadlines and UAT.
• Collect metrics and Prepare Daily status reports during Integration and End to End testing.

Environment: .Net, Oracle, XML, Quality Center, Toad, SoapUI, UNIX, PL/SQL.

Confidential, Austin TX

Role: Sr. Software Test Engineer

Responsibilities:

• Review the Functional Requirement Specification document wif the business analysts, development team and prepare HLD
• Prepare and execute the Test Plan and identify the Test Data in agile environment
• Test Case Design (Functional, Database and GUI), Review and execution in Quality Center
• Prepare Traceability Matrix for Test Coverage and review wif offshore QA Team, BA
• Conduct strategic test team meetings to prepare list of test scenarios from the given set of business requirements and to discuss the data conversion process through ESB using XML
• Design and execute SQL queries for the ETL Data during Business Object reports validation
• Used TOAD, to connect to Oracle Database to validate data populated by ETL process
• Web services validation using SoapUI in Service Oriented Architecture
• Involved in testing Web services and XML wif tool called ‘SOAP UI’. me have been using this tool QC, create Test cases, run them, do load testing, security testing.
• Data creation, Risk identification, Analysis and Resolution
• PMRs Tracking, Validation and Participate in the daily defect review meetings
• Prioritize PMRs for fixes and logging corresponding defects for the PMRs in Quality Center
• Coordinate wif the Project Team during User Acceptance Testing in setting up the environment and Post production Support

Environment: Java, Business Objects, DB2, XML, Quality Center, SoapUI, TOAD

Confidential, Boston MA

Role: Quality Analyst

Responsibilities:

• Involved in Preparation of Test Plan based on Requirements documents.
• Reviewed and analyzed requirement document for writing the Test cases.
• Performed Functionality, Integration, Security, System, UAT, Positive and Negative Testing.
• Documented and reported the defects to developers using the Quality center.
• Prioritized the defects and the severity levels using Quality center and discussed wif the developers to resolve the issues.
• Responsible for updating existing test cases against the requirements.
• Automated the functionality and interface testing of application using QuickTest Professional.
• Participated in meetings to discuss the status and issues.
• Used Quality center for bug tracking and for maintaining the test documents.
• Review of documents like User Requirement Specifications, System Requirement Specifications, and Validation Plans submitted for pre-approval.
• Responsible for creating User Acceptance Test Scripts.
• Involved in complete manual testing of the application.
• Involved in the Change Control and Change Management Testing.

Environment: Oracle 9i, VB 6.0, Java, J2EE, WindowsNT, QTP 9.0, Quality center 9.0

Confidential

Role- Quality Analyst

Responsibilities:

• Analyzed the Business requirements and the specifications and DevelopedTesting Strategy for entire application and developed various Test Cases.
• Performed Smoke Testing on new builds of application
• Created detailed Test Scenarios, Test Cases and Test Plans using standard Templates. And involved in System Development Life cycle (SDLC) using Agile Methodology.
• Involved in System testing, Integration testing, Functionality testing, Regression, End-End testing, User Acceptance testing
• Managed testing in distributed UNIX Environment and Oracle databases as back end
• Tested extensive backend testing using SQL, SQL Queries to retrieve the data from the database and checked data integrity and Data Validation.
• Involved in creating the test scenarios, test plans and test cases for retail (residential and small business) Lock box Checks, commercial (Large commercial and Builder) Lockbox checks and Lockbox Adjustments (NSF).
• Executed Test Cases wif a set of test data to verify the data validations.
• Involved in cash processing, cash receipt batches into Mastermind application maintained the Billing/Accounts receivables through the Lock box file.
• Analyzing Test Results & Identify bugs and reporting to the developers using Quality Center.
• Used Quality Center to prepare Test Cases, Procedures and Requirements Traceability Matrix.
• Developed Automation scripts in (QTP) for Functionality checking page contents, broken links, and Regression test.
• Parameterize the scripts to run the scripts using varying form data. Generalizing the scripts using regular expressions and handling unexpected errors using exception handing mechanism of QuickTest Pro.
• Develop automation scripts in Quick Test Professional (QTP) to automate smoke and regression testing. Automate test data load for every build cycle.
• Generated Test Analysis Reports and graphs using Quality Center.
• Worked hand to hand wif Business Analysts to prepare use cases.
• Consolidate the weekly status of issues and report them to the lead and the manager.
• Participated in all phases of Software Testing Life Cycle (STLC)
• Conducted extensive Smoke Testing, Regression Testing, Adhoc Testing, Integration Testing and Database Testing on the application.
• Extensively used Quality Center as a Defect Tracking and Defect Management tool.

Environment: Quality Center 10.0, QTP 10.0, VBScript, Java, J2EE, Oracle, SQL Server 2008, XML, T-SQL, UNIX, MS Excel, MS Word