SUMMARY

• 7+ years of experience in testing web based and client/server applications, IVR Application.
• Diversified technical knowledge in Software principals, system analysis, design, development, writing technical documentation, QA Procedures and Methodologies in different domains including Banking, Healthcare, Brokerage, Financial and Insurance.
• Extensive knowledge of Software Development Life Cycle (SDLC) including Agile and Waterfall Methodology.
• Strong hands on experience with all levels of testing including Smoke testing, Sanity testing, Integration testing, Regression testing and User Acceptance testing (UAT).
• Very good in developing teh Test Plans, Test Analysis documents, Test Cases, Test Scenarios, Traceability Matrix, Test Reports.
• Experience in using HP Interactive automated Testing Tools like Quick Test Pro (QTP), QC (Quality Center) and Test Director.
• Performed Manual and automated testing using HP Quality center, Quick Test Professional (QTP) and Test Director.
• Experience in testing and writing SQL statements.
• Interacting with Client, business Users and Vendors related to business enhancement/understanding and Risk/Issues.
• Expertise in Functional testing, Database Testing, GUI Testing, Regression, Integration testing, User Acceptance Testing and experience in Agile environment.
• Experience in creating and developing Test Plans, Test Strategy, Test Cases, Test Scripts, Traceability Matrix and Defect Reports.
• Integrating Quality Center with external sources such as Excel to export Test Report.
• Extensive use of defect tracking tools including HP Quality Center and Clear Quest.
• Experienced in Creating test script in QTP by recording, without recording, modifying manually and running teh script in QTP / QC, saving teh results in Quality Center.
• Efficiently worked with Oracle and MS - SQL databases.
• Strong understanding of file handling commands using UNIX.
• Expertise in Defect management and Bug reporting using various bug-tracking tools such as Test Director Quality Center, Bugzilla, Jira.
• Familiarity with SQL and UNIX Shell scripts. Also used Toad for DML operations like Select, Update, Insert, and Delete.
• Experience assessing testing processes, creating, implementing testing strategies and SQA strategies using Agile-testing methodology in UAT phase.
• Proficient in developing complex SQL queries triggers and run stored procedures for backend validation and ETL Testing.
• Interacting with Business Analysts, Developers as a key QA Team Member for major iterations and Cross Group Collaboration.
• Self-starter, Quick learner, energetic, highly motivated team player with excellent communication / problem-solving skills.
• Ability to manage multiple responsibilities and meet individual deadlines, while effectively focusing on priority issues and UAT Coordination.

TECHNICAL SKILLS:

Automation Tools: Win Runner, QTP, Load Runner

Web/Message Services: SoapUI, Soap-XML

Test Tools: HP Quality Center 9/10, Test Director

Languages: Java, .Net, T-SQL, SQL, Visual Basic

Office Tools: MS Office Suite, MS Project

Reporting Tools: Cognos, 7.x/8.x/10.x, Business Objects XI R2

Tools: TOAD, SQL Enterprise Manager, SQL Query Analyzer,Win SQL,SQL Assistant, Citrix, Control Center

Operating Systems: Windows NT/95/98/2000/XP, MS-DOS, UNIX, Linux

Rational Tools: Clear Cases, Clear Quest, Manual Tester

Database: DB2, Oracle 9i/10g, SQL Server, Teradata, Ms Access

Data Warehouse Tools: Informatica Power Center 8.x/7.x, Data Stage 8.x

PROFESSIONAL EXPERIENCE:

Confidential, Houston TX

UAT Coordinator (QA)

Responsibilities:

• Analyzed teh Business requirements and teh specifications and DevelopedTesting Strategy for entire application and developed various Test Cases.
• Performed Smoke Testing on new builds of application
• Performed Manual Testing on teh entire application. Conducted positive and negative testing.
• Created detailed Test Scenarios, Test Cases and Test Plans using standard Templates. And involved in System Development Life cycle (SDLC) using Agile Methodology.
• Involved in System testing, Integration testing, Functionality testing, Regression, End-End testing, User Acceptance testing
• Develops and executes test cases based on user stories contained within an Agile Sprint and has experience in SCRUM testing.
• Reviews project requirements to ensure requirements are testable.
• Facilitates test case review sessions with other agile team members.
• Tracks test execution results with Humana Test Management tool SQUIDS.
• Opened defects and track teh defect status until its get closed.
• Use to provide on Software Testing Concepts, Software Development Life Cycle Process (SDLC) and Test Management tool to new Team members
• Responsible for weekly status updates briefing teh progress of manual Testing.
• Responsible for Execution status Updates briefing progress of Execution, how many Passed and Blocked.
• Responsible for Defect status updates briefing teh progress of Execution.
• Conducted end to end test on teh entire application to check teh functionality of teh application.
• Participated walk thru to discuss teh specs and test scripts with Business Analyst and Programmers.
• Executed Test Cases with a set of test data to verify teh data validations.
• Involved UAT touch points for IVR conversion Production Support
• Involved in testing teh data capture to make sure teh right data is being captured in teh IVR at teh relevant points.
• Designing UAT Test Cases, to halp of teh use cases diagrams as inputs for creating teh Test Cases.
• Involved in Production Support for different Phases
• Validated teh call routing and logging fixes in log files fixes when call center is open.
• After teh turn complete then it validates teh call routing and logging fixes in log files. Business will has to validate teh loggings and routing fixes when call center is open
• Analyzing Test Results & Identify bugs and reporting to teh developers using Squids.
• Used Squids to prepare Test Cases, Procedures and Requirements Traceability Matrix.
• Worked hand to hand with Business Analysts to prepare use cases.
• Consolidate teh weekly status of issues and report them to teh lead and teh manager.
• Participated in all phases of Software Testing Life Cycle (STLC)
• Extensively used Squids as a Defect Tracking and Defect Management tool.
• Tested extensive backend testing using SQL, SQL Queries to retrieve teh data from teh database and checked data integrity and Data Validation.

Environment: Squids, QTP 10.0, VBScript, .Net, Java, UNIX, J2EE, Oracle, XML, MS Excel, MS Word, UML, TFS, SQL Server

Confidential, Dallas TX

Role: Sr QA Analyst

Responsibilities:

• Involve in reviewing Business Requirements with Business Analysts.
• Coordinate with teh Business Analyst and development team to understand teh architecture and functionality of teh application.
• Conduct strategic test team meetings to prepare list of test scenarios from teh given set of business requirements.
• Test Design and Traceability Matrix for Test Coverage for Security Testing, and Risk Management in agile environment.
• Use Cases, Test Case Preparation, Review, execution in Quality Center.
• Risk identification and drive issues to resolution while managing teh entire quality process.
• Manage Requirements, Test Plan, Test Lab & Defects in Quality Center.
• Raise requests to CM team for build in QA, Ensure entry and exit criteria are fulfilled each test phase.
• Perform Data validation of System Conversion Testing as well as Integration Testing.
• Design SQL queries for Database Testing and execute teh Stored Procedures.
• Build Verification Testing, Functional testing, GUI testing, Portal testing, Security testing and Web services validation using SoapUI.
• Extensively used RUMBA to verify teh data.
• Database testing by writing complex join queries, triggers.
• Schedule and drive teh daily meetings and weekly status meetings.
• Prioritize teh defects for fixes and document teh Defect Summary Reports.
• Manage all types of change requests, defects, enhancements, issues in Quality Center.
• Cross Group Collaboration and Co-ordination with different teams while Test Execution.
• Lead teh testing schedules depending on teh system testing deadlines and UAT.
• Collect metrics and Prepare Daily status reports during Integration and End to End testing.

Environment: .Net, Oracle, XML, Quality Center, Toad, SoapUI, UNIX, PL/SQL.

Confidential, Austin TX

Role: Sr. Software Test Engineer

Responsibilities:

• Review teh Functional Requirement Specification document with teh business analysts, development team and prepare HLD
• Prepare and execute teh Test Plan and identify teh Test Data in agile environment
• Test Case Design (Functional, Database and GUI), Review and execution in Quality Center
• Prepare Traceability Matrix for Test Coverage and review with offshore QA Team, BA
• Conduct strategic test team meetings to prepare list of test scenarios from teh given set of business requirements and to discuss teh data conversion process through ESB using XML
• Design and execute SQL queries for teh ETL Data during Business Object reports validation
• Used TOAD, to connect to Oracle Database to validate data populated by ETL process
• Web services validation using SoapUI in Service Oriented Architecture
• Involved in testing Web services and XML with tool called ‘SOAP UI’. I has been using this tool QC, create Test cases, run them, do load testing, security testing.
• Data creation, Risk identification, Analysis and Resolution
• PMRs Tracking, Validation and Participate in teh daily defect review meetings
• Prioritize PMRs for fixes and logging corresponding defects for teh PMRs in Quality Center
• Coordinate with teh Project Team during User Acceptance Testing in setting up teh environment and Post production Support

Environment: Java, Business Objects, DB2, XML, Quality Center, SoapUI, TOAD

Confidential, Boston MA

Role: Quality Analyst

Responsibilities:

• Involved in Preparation of Test Plan based on Requirements documents.
• Reviewed and analyzed requirement document for writing teh Test cases.
• Performed Functionality, Integration, Security, System, UAT, Positive and Negative Testing.
• Documented and reported teh defects to developers using teh Quality center.
• Prioritized teh defects and teh severity levels using Quality center and discussed with teh developers to resolve teh issues.
• Responsible for updating existing test cases against teh requirements.
• Automated teh functionality and interface testing of application using QuickTest Professional.
• Participated in meetings to discuss teh status and issues.
• Used Quality center for bug tracking and for maintaining teh test documents.
• Review of documents like User Requirement Specifications, System Requirement Specifications, and Validation Plans submitted for pre-approval.
• Responsible for creating User Acceptance Test Scripts.
• Involved in complete manual testing of teh application.
• Involved in teh Change Control and Change Management Testing.

Environment: Oracle 9i, VB 6.0, Java, J2EE, WindowsNT, QTP 9.0, Quality center 9.0

Confidential

Role- Quality Analyst

Responsibilities:

• Analyzed teh Business requirements and teh specifications and DevelopedTesting Strategy for entire application and developed various Test Cases.
• Performed Smoke Testing on new builds of application
• Created detailed Test Scenarios, Test Cases and Test Plans using standard Templates. And involved in System Development Life cycle (SDLC) using Agile Methodology.
• Involved in System testing, Integration testing, Functionality testing, Regression, End-End testing, User Acceptance testing
• Managed testing in distributed UNIX Environment and Oracle databases as back end
• Tested extensive backend testing using SQL, SQL Queries to retrieve teh data from teh database and checked data integrity and Data Validation.
• Involved in creating teh test scenarios, test plans and test cases for retail (residential and small business) Lock box Checks, commercial (Large commercial and Builder) Lockbox checks and Lockbox Adjustments (NSF).
• Executed Test Cases with a set of test data to verify teh data validations.
• Involved in cash processing, cash receipt batches into Mastermind application maintained teh Billing/Accounts receivables through teh Lock box file.
• Analyzing Test Results & Identify bugs and reporting to teh developers using Quality Center.
• Used Quality Center to prepare Test Cases, Procedures and Requirements Traceability Matrix.
• Developed Automation scripts in (QTP) for Functionality checking page contents, broken links, and Regression test.
• Parameterize teh scripts to run teh scripts using varying form data. Generalizing teh scripts using regular expressions and handling unexpected errors using exception handing mechanism of QuickTest Pro.
• Develop automation scripts in Quick Test Professional (QTP) to automate smoke and regression testing. Automate test data load for every build cycle.
• Generated Test Analysis Reports and graphs using Quality Center.
• Worked hand to hand with Business Analysts to prepare use cases.
• Consolidate teh weekly status of issues and report them to teh lead and teh manager.
• Participated in all phases of Software Testing Life Cycle (STLC)
• Conducted extensive Smoke Testing, Regression Testing, Adhoc Testing, Integration Testing and Database Testing on teh application.
• Extensively used Quality Center as a Defect Tracking and Defect Management tool.

Environment: Quality Center 10.0, QTP 10.0, VBScript, Java, J2EE, Oracle, SQL Server 2008, XML, T-SQL, UNIX, MS Excel, MS Word