SUMMARY

• Software Quality Assurance professional with over 6 years of experience in testing for multiple industries as e - learning, Telecom, Retail, e-commerce by using both manual testing methodologies and functional automation tools.
• Proficient in working with testing tools and carrying out Functionality Testing, GUI Testing, Systems Testing, Integration Testing, Black Box Testing, User Acceptance Testing, and Regression Testing of Client/Server, Web based applications for Internet and Intranet applications.
• Strong knowledge of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Defect Management Life Cycle and QA Methodologies.
• Extensive experience in front-end GUI/Web testing and doing back-end manual testing on different modules of the Intranet Web applications.
• Proficient in testing applications on iOS, Android platforms.
• Develop detailed understanding of all the Testing documentation and fully conversant with Business Requirements, Test Plans, Use Cases, Comprehensive Test Cases, Execution and documentation of Test Results, Defect Reporting and Tracking using Quality Center, Clear Quest, JIRA, Bugzilla .
• Coordinated and handled both on-site and off-shore team structures.
• Developed automation Test Scripts using Quick Test Professional (QTP) to support test automation using potential features like Data Driven Tests, Keyword Driven Framework, Check Points, Regular Expressions, Functions, External calls and Re-usable actions.
• Good knowledge of testing websites for user interactive web based applications in E-learning, Java domain.
• Experienced in testing E-books and gaming applications based on Flash, Client Stand Alone Applications, I-Pad and I-Phones.
• Experience with Agile and Waterfall Methodologies.
• Experienced in Scripting and test automation using QTP, Database testing using SQL queries in MS SQL Server, SOAP requests in Web Services, testing XML.
• Analyzed business requirements, software requirement specifications to create test plan and test case for manual and automated testing.
• Ability to understand & analyze business processes & workflows with the objective of providing recommendations for the best use of technology to improve QA Process.

TECHNICAL SKILLS:

Testing Tools: Quick Test Pro 10.0, Selenium

Bug Trackers: Quality Center 10.0/9.2, Rational Clear Quest, JIRA and Bugzilla

Web Technologies: JAVA, HTML, XML, Flex, Flash, Web Services, SOAP UI

Databases: MS Access, Oracle and SQL Server

Scripting Languages: JavaScript, VB Script, HTML, DHTML, AJAX, CSS

XML Related Languages: XML, XSL, XSLT, X Path, SOAP

Servers: Windows Server 2000/2003, Web Logic Server, Apache

OS/Platforms: Windows 98/XP/ 2000/Vista/ NT/7, MAC, UNIX

Version control: Visual Source Safe, Apache Sub Version

Other Skills: MS Office Suite, Putty terminal, VMWare

PROFESSIONAL EXPERIENCE:

Confidential, TX

QA Analyst

Responsibilities:

• Participated in Requirements estimation, Requirements Review meetings with the Business.
• Worked on VMware i.e. all physical servers were migrated to Virtual environment. (Virtualization or VM ware lets one computer do the job of multiple computers, by sharing the resources of a single computer across multiple environments)
• Testing both Manual & Automation in with mercury interactive tool - QTP.
• Running Automation scripts and performed Regression testing on various builds.
• Prepared Test Script using function Library, Object Repository and Driver Script in Key Word Driven Framework
• Prepared various test cases manually for every module and done System Testing, Functionality Testing of various applications.
• Performed cross-browser testing on Internet Explorer, Firefox, chrome and safari for various modules of testing.
• Executed Database queries to validate data during functional testing.
• Performed functional testing and smoke testing as per the requirement.
• Verified Log files for troubleshooting the exact cause of the failure.
• Involved in testing Web services and XML with ‘SOAP UI’ tool.
• Performed Functional, Integration, UI, Regression, Positive, Smoke and Negative testing.
• Used SQL/source applications to create data necessary for testing purposes.
• Linked test cases to requirements and used traceability matrix to ensure completeness of testing.
• Used JIRA for defect tracking and logging of all issues
• Used Image, bitmap, table, XML, and database checkpoints in QTP to handle exceptions. Performed Data Driven testing (data from database and integrated data tables) and built object repositories.
• Documented and communicated test results to the Test Management and Business Team.
• Responsible for analyzing the scope documents and designing the testing strategy for every release.
• Involved in defect meetings to find resolutions for the critical issues raised as well as track the reoccurrence of issues and verify across various builds.
• Acted as a point of contact regarding defect status / resolution for the Development team, QA team both Onsite and Offshore.

Environment: Java/J2EE, Web service, SOAP UI,HTML, XML, SQL Server 2012, JIRA, QTP, Unix, Java Script, Multiple Browser, MAC, I-Pad, IPhone, Android Device

Confidential, Dallas TX

QA Analyst

Responsibilities:

• Participated in Requirements estimation, Requirements Review meetings with the Business.
• Testing both Manual & Automation in with mercury interactive tool - QTP.
• Running Automation scripts and performed Regression testing on various builds.
• Prepared various test cases manually for every module and done System Testing, Functionality Testing of phoenix application.
• Performed Manual Testing on different modules of the Intranet Web application.
• Executed Database queries to validate data during functional testing
• Performed functional testing and smoke testing as per the requirement.
• Verified Log files for troubleshooting the exact cause of the failure.
• Involved in testing Web services and XML with ‘SOAP UI’ tool.
• Performed Functional, Integration, UI, Regression, Positive, Smoke and Negative testing
• Used SQL/source applications to create data necessary for testing purposes.
• Prepared various User Stories and use cases dat are valuable to application.
• Linked test cases to requirements and used traceability matrix to ensure completeness of testing.
• Used Quality Center for managing test execution and defect tracking of all issues
• Used Image, bitmap, table, XML, and database checkpoints in QTP to handle exceptions. Performed Data Driven testing (data from database and integrated data tables) and built object repositories.
• Documented and communicated test results to the Test Management and Business Team.
• Responsible for analyzing the scope documents and designing the testing strategy for every release
• Involved in defect meetings to find resolutions for the issues raised as well as track the reoccurrence of issues and verify across various builds.
• Acted as a point of contact regarding defect status / resolution for the Development team, QA team and the user community (clients).

Environment: Java/J2EE, Web service, HTML, XML, Win 98, Win NT, Win 2000, MYSQL, Quality Center, Rational Clear Quest, QTP, Oracle, Unix

Confidential, Plano, TX

QA Analyst

Responsibilities:

• Prepared tests related documents including Test Plan, Test procedures, Test Scenarios, and Test Cases.
• Created and executed test plans, test cases including regression test suits to support quarterly, monthly and semi-monthly releases.
• Implemented agile model and conducted daily standup meetings.
• Performed regression testing and extensive functional testing for every modification in the application and new builds
• Developed and executed test cases Manually in Quality Center and verified actual results with expected results.
• Conducted Smoke, System and Functional testing of the applications.
• Identified software errors and interacted with developers to resolve technical issues.
• Involved in analysis, design, development and execution of testing modules and phases in the application.
• Organized test plan/test case review meetings and get test plan sign-off from QA Development and Business Analyst groups.
• Performed Cross-Browser testing to validate rendering of Web application in various browsers like IE, Netscape, and Mozilla.
• Developed and executed complex SQL queries to create and modify test data.
• Develop code for functional and regression testing using data driven automation techniques and non-record/playback frameworks.
• Performed Functional, Integration testing and Regression testing using Quick Test Pro (QTP).
• Executed Scripts, Reporting and Tracking Bugs in QC.
• Regularly on discussions with the Client for issue clarification, day-to-day activities and QA status Update
• Performed Database Testing and written SQL Queries for MS SQL Server 2000.
• Worked with SQL and UNIX Shell Scripts to test database integrity.

Environment: Quality Center, Windows, MS SQL Server, Web logic, QTP, Rational clear Quest, I-Pad, I-Phone

Confidential, Orlando, FL

QA Engineer

Responsibilities:

• Developed Use Cases for Windows and halped in creation of user stories.
• Worked in all phases of Manual Testing like System Testing, Functionality Testing, Performance Testing and Regression testing of the System Controller
• Performed stress testing, compatibility testing as per the requirement.
• Verified Log files for troubleshooting the exact cause of the failure.
• Performed User Acceptance Testing for identifying any compatibility issues
• Performed Functional, Integration, UI, Regression, Positive, Smoke and Negative testing
• Used SQL/source applications to create data necessary for testing purposes
• Linked test cases to requirements and used traceability matrix to ensure completeness of testing.
• Used Bugzilla for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status.
• Documented and communicated test results to the Test Management and Business Team.
• Responsible for analyzing the scope documents and designing the testing strategy for every release
• Validated e-Books in different version of browsers such as Internet Explorer, IE 7/8, MAC safari, Mozilla Firefox, and Chrome
• Involved in defect meetings to find resolutions for the issues raised as well as track the reoccurrence of issues and verify across various builds.
• Acted as a point of contact regarding defect status / resolution for the Development team, QA team and the user community (clients)

Environment: Flash, Flex, HTML, XML, Win 98, Win NT, Win 2000, MAC, I Pad, MYSQL, Bugzilla

Confidential

Application Tester / Production Engineer

Responsibilities:

• Testing both Manual & Automation in with mercury interactive tools like QTP
• Running Automation scripts and performed Regression testing on various builds.
• Prepared various test cases for every module and done end to end testing of website.
• Validated user input forms, Chat Integrated whiteboard activities, various sessions performed.
• Executed Database queries to validate data during functional testing
• Performed regression, integration, data driven, user acceptance and security testing using the different automated checkpoint features in QTP
• Performed Back End testing using Toad Tool to verify whether the data is getting populated in the Oracle Database correctly or not
• Proficient in reporting defects into the defect tracking system (Rational Clear Quest) and results to the assigned project
• Testing data on UAT, Integration, and System Testing on production data worked on different Releases.
• Verified SOAP requests in Web Services.
• Prepared various user stories for different functionality in project.
• Successfully implemented each Release into production environment with Black box testing and Developed Test Cases and Test Scripts.
• Experience in testing the website with different time zones, Localization involved. Created and executed detailed function test scripts based on the business requirements.
• Verified Log files for troubleshooting the exact cause of the failure. Validated site in different version of browsers such as Internet Explorer, IE 7/8, MAC safari, Mozilla Firefox, and Chrome
• Acted as a point of contact regarding defect status / resolution for the Development team, QA team and the user community (clients)
• As a QA Engineer I was involved in developing Test Plan, Test Cases and Test Scripts for manual, as well as, automated testing for the web- application as well as standalone. All the games as well as their GUI were tested in different platforms
• Analyzing the user/business requirements and functional specs documents
• Designed the Process by using MS-office. Analyzed business requirements and prepared Test Plans based on User Requirement Document (URD) and prepared the Test Scenarios. Performed Functional, Integration, UI, Regression, Positive, Smoke and Negative testing. Created and executed detailed function test scripts based on the business requirements.
• Created Traceability matrix to match the requirements with test cases. Modified Test plans to reflect various approaches of testing. Set up Automation test environment with tools like QTP.
• Set the QA Environment for Manual Testing as well as for Automation.
• Write test cases to test the application manually and automate using QTP.

Environment: JIRA, Windows XP/NT, Flash, Action Script2.0, MYSQL