SUMMARY

• Over 9 years of professional experience in the Information Technology industry specializing in performing Manual, Database and Automation testing of Client/Server and Web based applications on different environments
• Strong experience working on SDLC (Waterfall Model & Agile) life cycles
• Conducted workshops and walkthrough meetings with the offshore team and client
• Expertise in Defect Reporting & Tracking and compiling Defect Metrics using JIRA, Test Director/HP Quality Center 10.0, HP ALM 11.52, HP ALM 12.01
• Experience in Selenium IDE, Selenium Webdriver and selenium grid for developing automation scripts.
• Expertise in developing Test Estimations, Test Plans, Test Cases/Scenarios, Test Procedures, Test documentation and analyzing Test Results to produce accurate Test Metrics
• Skilled in System Testing, Regression Testing, A/B Testing, Exploratory Testing, Data Migration, Mobile Testing, Usability Testing, Security Testing, Black Box Testing and White Box Testing
• Experience in Functional/Non - Functional Testing, Regression Testing and System Integration Testing (SIT) in waterfall, Iterative and Agile development environment
• Worked in agile methodology, coordinating with the development for quick resolution of Issues on timely basis
• Expertise in Backend testing, Data Validation testing, End-to-End testing, Sanity Testing and User Acceptance testing
• Very good in handling BA tasks.
• Trained UAT Users and prepared Job Aids for UAT
• Expertise in Risk Assessment for the Test Design & Scenarios and providing on time mitigations to meet the schedules
• Good understanding of system workflows, computing and verifying Software Metrics and ability to communicate with both technical and non-technical teams
• Quick learner in understanding the client’s needs / enhancements, co-ordinate with the technical team to deliver the customize products on schedule
• Good knowledge in web services testing using SOAP UI, Fiddler and Jmeter
• Experience in testing SOA Architecture and Web Services
• Working Knowledge in Mobile applications and IOS devices
• Good knowledge of identifying various test scenarios and possess strong ability to handle multiple tasks and prioritize them
• Excellent analytical and problem-solving skills, planning and organizational skills and strong interpersonal skills.
• Tested the applications’ compatibility on UNIX and Windows 2000/XP/Vista platforms

Areas of Expertise

• Agile, Waterfall and Iterative methods
• Defect tracking and reporting.
• Test methodology.
• Systems, Regression, Automation and Ad-hoc testing
• Automation and Service Testing
• UAT and Exploratory Testing.
• Ability to handle multiple projects.
• Onsite-Offshore Coordination.

TECHNICAL SKILLS

Testing Tools: HP Quality Center 9.2 & 10.0, HP ALM 11.52, Test Director, JIRA, Rally, Win Runner, Load Runner, SOAP UI, Selenium Web Driver, Selenium RC, Selenium GRID, Quick Test Professional (QTP)

Web Technologies: ASP.NET, ASP, XML

IDE: VS 2005/2008/2010 , IntelliJ, Eclipse

Operating Systems: Windows 2000/2003/XP/7, Vista, Mac

SDLC Methodologies: Waterfall, SAFe Agile (Scrum)

Databases: Oracle, DB2, SQL Server 2003/2005/2008 , Tera Data, MS Access

Languages: C#, Java, Visual Basic, HTML, SQL, PL/SQL

Defect Tracking Tool: QC (ALM), Jira, Rally, TFS

CI/CD: Team City, Jenkins

Software Packages: MS Project, MS Visio, MS-Office, PowerPoint, Word, Access, Excel

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Responsible for creating the automation scripts using selenium Web Driver, Eclipse, TestNG and Java.
• Developed and maintained Automation framework.
• Extensively created automation scripts in Selenium.
• Extensively performed Smoke & Regression testing by using Selenium.
• Actively interacted with the Business users, product owner and the developers in the agile team to understand the test scenarios.
• Created a Test Strategy, Test Plan and Test Cases.
• Designing the Test scenarios according to the given requirements
• Created and mocked up test data in DB2 and designed test cases according to data mapping STM (Source to Target) document
• Interacted with development team for clarifications
• Extensively worked on designing the test plans and developing the test cases for newly developed functionalities.
• Executed the web-service test cases using SOAP UI, Fiddler and Jmeter tools.
• Worked on POC on using Jmeter for web service automation testing to overcome manual efforts.
• Validated the Medicaid and Medicare member records and their eligibility details in the Databases using SQL Queries.
• Interacted with multiple databases like Tera Data, Facets and SQL server while migrating data to SQL Server 2012.
• Validated member records during Informatica to SSIS data migration from multiple sources.
• Executed ETL jobs to load the data from source to target and validated Informatica log files
• Performed trouble shooting when the nightly jobs failed.
• Designed complicated DB2 queries for comparing source and target tables
• Worked with the functionality and Regression testing cycles of major product releases by developing test suite using selenium Web driver.
• Extensively worked with End-to-end testing for User Acceptance Testing (UAT).
• Used Jenkins to deploy the builds to test environments.
• Involved in daily and weekly defect and risk meetings.
• Lead the showcase meetings for all the sprint releases.

Confidential

Sr. SQA

Responsibilities:

• Worked with team in designing automation scripts using selenium web driver and used Junit framework.
• Created test cases using Element locators and selenium web driver methods.
• Performed Regression testing to builds both manually and running automated scripts using Selenium web driver through Team city.
• Developed Manual test cases by decomposing use cases for specific functional requirements.
• Worked with Business Analysts to define and design test scenarios and test data
• Made recommendations for manual and automated testing of varied functionality.
• Interacted with Business teams and Developers to understand business requirements and bug fixes.
• Worked with SOAP UI to manually test REST services for the response messages.
• Performed Cross browser testing across different browsers like Internet Explorer, Firefox and Google Chrome manually and automated way through selenium grid.
• Continuous monitoring of jobs and analysis of the failures on Jenkins Environment.
• Test Execution through Jenkins for continuous integration testing.
• Distributing work to the offshore team and get the status from them at the end of each day and report back to the QA Manager and project stake holders.
• Conducted daily DRB meeting with Development, Product Owner, Scrum Master and UAT team for the defect resolution.
• Performed Integration testing to verify the data interface between various application modules.
• Worked on Data migration projects and made sure that data flow between tables are accurate by using Source to target mapping documents.
• Validated data in target systems by using SQL queries.
• Coordinated communication between various teams to ensure consistency and accuracy across test plans, user manuals and training materials
• Worked with collaborative testing with developers as per the SCRUM meeting
• Performed Root Cause Analysis for the reported issues

Confidential, Columbus, OH

Functional & Mobile Testing Lead

Responsibilities:

• As QA lead, managed onsite and offshore team, define the schedule and timelines as per client schedule
• Developed Test Plan and Test Cases based on the requirements and design documents.
• Responsible for creating the automation scripts using Web Driver, Eclipse, TestNG and Java.
• Extensively created automation scripts in Selenium.
• Extensively performed Smoke & Regression testing by using Selenium.
• Modifying Automation scripts when developers change the code.
• Extensively used Quality Center for test planning, test case preparation and reporting.
• Involved in providing Test Estimates for the project, preparing Test Plan and Test reports for the application
• Excellent in working with agile methodology as well as traditional SDLC cycles.
• Performed testing on various mobile platforms such as iOS, Android, iPad and Samsung tablets.
• Participated in Scrum, retro, Showcase, stand-ups & planning meetings.
• Performed System Integration Testing (SIT) testing for eCom application which is connected to different third party systems.
• Worked extensively with middleware tools like BCC (Business Control Center) to enrich the items in Oracle and load into application.
• Identified test cases that need to be automated.
• Lead a team of 5 resources including both Onsite and offshore for Data Migration testing and won accolades from the project team for successful results.
• Performed Functional, Integration, System, Regression, and UAT during the various phases of the application.
• Developed complex SQL queries to test the database values for data integrity.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Involved in business requirements, users requests and bug Scrum meetings.
• Wrote test cases and test scripts for the functionality testing.
• Worked with team in developing selenium automation scripts.
• Performed End-to-End testing manually and got involved in Regression testing.
• Closely worked with developers and System Engineers to nail down the technical problems.
• Reported the bugs, Email notifications to the developers using the Jira Defect Tracking Tool.
• Monitored Jira to close the bugs/cases as and when developers fix the bugs.

Confidential - Cincinnati, OH

QA Analyst/Functional Lead

Responsibilities:

• Managed multiple and simultaneous releases for different suite of products including patch, mini and major releases.
• Participated in backlog review sessions to provide QA inputs/suggestions to finalize the user stores and design test scenarios
• Created and Executed Selenium Web driver scripts in IntelliJ using Java.
• Extensively performed smoke testing by using Selenium.
• Modifying Automation scripts when developers change the code.
• Used Gradle and Team city for continuous integration with daily builds.
• Tested on different android/IOS devices for PSC application.
• Performed testing on various mobile platforms such as iOS, Android, MS Surface Pro 3 for tablets.
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Conducted showcase meetings on various applications by weekly to business stakeholders
• Conducted Production deployment activities and production smoke testing.
• Prioritize test deliverables, delegate tasks to offshore and track the progress
• Provided QA estimates during story/features discussion.
• Conducted functional and automation test case reviews with BA’s and PM’s.
• Involved in developing automation scripts in selenium using web driver to test new functionalities added to the application.
• Prepared Test Scenarios and Test Cases for android/IOS testing
• Tested on company specific devices called Scan Bag Go and Dematic for System integration testing.
• Tested POS application for barcode scanners and printing functionality for End-to-End testing.
• Tested critical stories for PSC application Conducted Bug bash with developers and try to minimize the risk factor of the application.
• Worked closely with development team in creating automated scripts from the scratch for the application using Selenium
• Worked with the team to automate all the functional and regression test case with selenium web driver.
• Conducted Lunch ‘n Learn with project team and discuss QA scope for the project.
• Attended retro meetings and discuss the problems faced during each sprint and try to take action items and worked on them.
• Involved in providing Test Estimates for the project, preparing Test Plan and Test reports for the application
• Performed test execution in Quality Center and logged defects in JIRA. Follow up on the logged defects and assigning back to the DRB by clarifying with the project stake holders.
• Participate in retrospective meeting on behalf of QA team to discuss the lesson learned and improvement areas.
• Prepared Risk Analysis document and reviewed with project team and business
• Create consolidated QA metrics, Defect Metrics and Test Report for the release and shared with management.

Confidential - Cincinnati, OH

IT Finance & IT HR - Onsite Coordinator/Lead

Responsibilities:

• Prepared Test Scenarios and Test Cases for System Testing for FRS & IT Finance projects.
• Drive weekly project status meetings. Responsible to share the QA status and escalating any project issues and Risks with the PM’s.
• Helped UAT users and trained them in Quality Center
• Conduct DRB (Defect Review Board) meetings from onsite including all the project stake holders.
• Performed test execution in Quality Center and logged defects in QC. Follow up on the logged defects and assigning back to the DRB by clarifying with the project stake holders.
• Lead (Offshore & Onsite) the teams of 5-8 members.
• Reviewed the test cases, test scenarios and clarifications checklist sent by the offshore team and discuss with the project team
• Conducted Smoke test on STAGE environment from onsite
• Performed Functional Testing, Testing and cross browser functionality testing, UAT testing.
• Used Bugzilla for bug tracking and reporting, also followed up with development team to verify bug fixes and update bug status.
• Involved in DB management to perform back end testing by writing SQL statement.
• Conducted the DRB (Defect review board) meetings every day with project team
• Logged the defects in Quality Center and follow up on assigning back to the DRB by clarifying with the business. Performed Smoke test on the new builds produced for the open defects.
• Drafted the test report and sent out for approvals. Once the approvals are ready draft the UAT check list and trained the users on the applications.

Confidential - Washington, DC

Test Engineer

Responsibilities:

• Responsible for Requirement Analysis and creating System Test Plans along with compiling the impact analysis report of new enhancements on existing features.
• Prepared Test Scenarios and Test Cases for System Testing along with authoring complex SQL queries to fetch accurate Test data for execution.
• Managing & Maintaining the Test Suits including Traceability for Requirements/Defects using Quality Center (earlier Test Director).
• Conducted review meetings for Test Plan/Test Cases created by team members to avoid slippage.
• Managed the System Test Execution and Progress of the same on daily basis.
• Tested the SOAP Requests / Responses Messages in SOAP UI using Assertions.
• Used SQL to create, add, or modify the data.
• Experience creating database tables, add, modify, and solve queries using SQL.
• Participated in daily DRB meetings for defect resolution and updating the onsite team on progress.
• Involved in Smoke Testing of UAT and provided support during UAT Phase for any clarifications.
• Responsible for maintaining the UAT Defect Tracker for the defects logged by UAT users and made sure that the defects were fixed on time and retested.
• Provide QA support for the production deployment.