Objective

• Ten plus years of experience as a Software Test Engineer seeking a permanent or consulting position with a promising, growing, stable, prestigious, high tech organization to contribute the value of my diverse technical, business acumen and professional experience in designing, developing, implementing and executing Test Design Specifications, Test Case Specifications, Test procedures using both manual procedures and automated testing tools in a Web based, Client/Server, and Mainframe Environment while offering me a challenging milieu of opportunity and growth.

SUMMARY

• Adept at managing testing activities and handling team dynamics to ensure quality products delivery which enriches the customer business
• Worked as a QC/QA/Test Lead on large scale testing efforts, organized, attention to detail, self - motivation, personable, multi-focused, employer dedication and ability to prioritize along critical path, meet project milestones and deliverable dates. Also excel at testing from a customer mindset
• Proven negotiation and collaboration skills amongst various levels across the enterprise.
• Proven ability to manage/lead resources effectively
• Possess excellent interpersonal, written, verbal communication skills and strong analytical, problem solving, decision-making skills coupled with the proven ability to work independently or as a member of a team successfully
• Ability to conscientiously manage and follow up on multiple concurrent tasks and requests on tight deadlines
• Attention to detail, thoroughness, tenacity and an investigative drive to discover the underlying causes of technical problems
• Experienced and implemented AGILE (scrum) methodology in the environment.
• Served in a role as the main liaison between QA, Warranty Business, and other I.T. teams.
• Excellent in preparing impact analysis, effort estimations, staff planning & QA roadmap.
• Ability to get the job done under pressure and in stressful environments.
• Ability to quickly get involved in unknown areas and draw logical conclusions combined with the ability to make and support sometimes unconventional decisions.
• Full Life Cycle experience, involved in requirement analysis, design, development, testing, deployment and support.
• Experienced in training end-user and designing UAT testing
• Exposed to rules and regulations of both Federal Govt. and Financial Projects
• Solid experience in Mercury Interactive Quick Test Pro, Win Runner, Load Runner, Quality Center
• Expert in Automation framework design and development in QTP
• Expert in creating User manual for Automation framework and training guide
• Experienced in designing Functional, Integration, and Regression test strategies and train the Jr. QA testers
• Expert in enhancing, writing, executing and analyzing UAT, Database Checkpoints, and Data Driven Test Scripts for all the projects using Quick Test Professional
• Excellent programming skills and experience with Unix Shell Scripts, VB Script, Test Script Language, SQL, PL/SQL
• Experienced in Testing Data Migration/ETL Applications
• Strong working experience in FICAM, Sharepoint, Active Directory, LDAP, Clear Trust authentication
• Designed and developed test strategy, test plan for Sharepoint application
• Good working experience in RDBMS like Oracle11i/10g/9i/8i/8.0, SQLServer7.0/6.0, DB2 and extensively worked on Confidential AS 400, UNIX, WIN 2000/NT/XP Platforms.
• Expert in 508 compliance testing using Jaws and Sheriff Scan.
• Assisted with CMM Level 5 assessments.
• Possess High energy and an enthusiastic attitude, desire for continued learning, and a willingness to take on difficult challenges

TECHNICAL SKILLS

Software Testing Tools: Mercury Interactive Win Runner, Load Runner, Test Director, QC, Jira, Quick Test Professional, Astra Quick Test, Astra Load Test, Burp, Tamper Data, JAWS.

Operating Systems: Solaris, Unix, WindowsXP/2000/NT/98/95, DOS, Alpha VAX.

Databases: Oracle 11i/10g/9i/8i/8.0, Active Directory, Microsoft SQL Server2000/7.0, DB2, MS Access, SQL Loader.

Applications: Alpha VAX, MS Office, Visio, Norton Utilities, Anti-Virus software, Peoplesoft, Microsoft Project.

Browser: Internet Explorer, Netscape, AOL.

Reporting Tools: Crystal Reports.

Communication: FTP, TCP/IP, Telnet.

Application Server: WEBLOGIC, APPACHE, IIS

Languages: C, C++, Java, Visual Basic, COBOL.

Scripting Languages: VB Scripts, TSL Scripts, Unix Shell Scripts, SQL, PL/SQL

Others: PVCS Tracker, Rational Clear Quest, Requisite Pro, Clear Case, UML, HTML, DHTML, MS Office, TOAD, Borland Star Team, Tibco, BURP.

PROFESSIONAL EXPERIENCE

Senior QA/ Lead

Confidential, Bethesda, MD

Responsibilities:

• Assumed responsibility managing for multiple QA project tasks, timelines and reporting and drove the projects to completion
• Responsible for developing QA work plans, establishing technical objectives, taking tasks to completion
• Interfaced with senior management for reporting on project and program milestones and presented project needs and technical knowledge
• Implemented Agile (Scrum) in the environment
• Represent QA team in daily Scrum meeting for different projects
• Interviewed end users and come up with proper requirement and designed it.
• Analyzed requirements for different COTS product like OBIEE, FICAM, IAM, and come up with test plan to test report
• Identified and recommended changes to established practices and policies
• Monitor a system's compliance with established IT security requirements
• Continuously escalated potential issues, road blocks and risks and openly discussed all potential issues with the management team to enable early risk management and resource adjustment
• Involved in gathering requirements from the Business people and from the Client.
• Review of manual methods to design, develop and execute automated test cases using QTP.
• Managed designed Functional and Integration testing by interviewing End User
• Contributed highly in key decisions on system testing and the development of reusable Modules.
• Worked closely with Development team to discuss the design and testing aspects of the applications to design the Test plans.
• Contributed design the Automation Test Plan and Strategy.
• Created performance test scripts and run it using HP Load Runner.
• Created test scenarios for system security certification and accreditation requirement
• Managed and architected security project and test plan and implemented in production.
• Implemented IAM and Active Directory for single sign on for internal and external user
• Created report and presented to higher management.
• Interviewed end users for Sharepoint application and come up with proper requirement
• Designed and developed test strategy, test plan for Sharepoint application
• Lead the UAT team to implement Sharepoint application in the production
• Created test harness “seed data” for different external application OBIEE, FICAM and SharePoint
• Lead the team for 508 compliance testing using JAWS and Sheriff Scan.
• Prepare briefings and presentations to high-level management officials on IT issues.
• Serve as a representative on IT issues on work groups and task forces

Environment: Sharepoint, Serena business mashup, HP( Quick Test Professional 9.2, Win Runner 9.2, Load Runner 9.0),, UNIX, C#, Java, Java Script, Active Directory, LDAP, IAM, FICAM,JAWS, BEA Weblogic, Adobe Form Server, HTML, DHTML, XML, Oracle 10g/9i, Toad 9.0, PL/SQL, MS Project 2003, MS Visio 2003.

Senior QA Analyst

Confidential, Herndon, VA

Responsibilities:

• Assumed responsibility for multiple QA project tasks, timelines and reporting and drove the projects to completion
• Identified and recommended changes to established practices and policies
• Continuously escalated potential issues, road blocks and risks and openly discussed all potential issues with the management team to enable early risk management and resource adjustment
• Involved in gathering requirements from the Business people and from the Client.
• Review of manual methods to design, develop and execute automated test cases using QTP.
• Designed Functional and Integration testing by interviewing End User
• Contributed highly in key decisions on system testing and the development of reusable Modules.
• Worked closely with Development team to discuss the design and testing aspects of the applications to design the Test plans and wrote test cases using the MS Excel.
• Design the Automation Test Plan and Strategy.
• Design the Test Automation Framework.
• Created the Framework Structures both in Quality Center and File System.
• Created Test Templates in QTP and Data Script (MS Excel).
• Designed the Core Engine (Function Libraries) of the Framework.
• Wrote the code of the Framework in VB Scripts from scratch.
• Created the User Guide and Installation document for the Framework.
• Taught the other team members how to use the framework and debug the Data Script including Shared Object Repositories.
• Build a small application using VB.NET to schedule the test run from the File System.
• Created Power Point presentation for the Framework.
• Continued enhancing the Framework to bring it up-to-date to make it capable of testing all the functionality of the AUT.
• Responsible for creating SQL complex queries to validate backend database changes, deletes, and updates.
• Responsible foridentifying and developingandexecutingCustomer Acceptance Testing (CAT) test cases and scenarios

Environment: QTP, Load Runner, Quality Center, HTML, XML, Java, J2EE, JSP, JDBC, Java add-ins, MS Office, MS Frontpage’98, UNIX, Oracle 10G (SQL, PL/SQL), Build Manager

QA Lead

Confidential, Rockville, MD

Responsibilities:

• Responsibility for multiple QA project tasks, timelines and reporting and drove the projects to completion
• Responsible for developing QA work plans, establishing technical objectives, assigning tasks and managing groups/teams
• Interfaced with senior management for reporting on project and program milestones and presented project needs and technical knowledge
• Meet with customers to understand the need and wrote requirements and review with them
• Identified and recommended changes to established practices and policies
• Continuously escalated potential issues, road blocks and risks and openly discussed all potential issues with the management team to enable early risk management and resource adjustment
• Interviewed candidates and identified potential testers & test leads
• Conducted the internal / external reviews, inspections, QC assessments & walkthroughs
• Trained the new team members on the applications and quality best practices
• Prepared LOE, test readiness & test coverage analysis documents
• Involved/ monitored the test bed, and responsible for the time management and logistics of the team
• Continuously interacted with project managers, development teams, and subject matter experts to review business requirements and design specifications and developed test plans/strategies and helped the team to prepare test scripts for Functional, SIT, SAT, IST Data Migration, and Security testing
• Evaluate and recommend software testing tools for efficient and accurate application testing to meet project milestone to assure predetermined project delivery date
• Designed (MUC) Misuse Cases) to verify Security testing
• Designed/ Redesigned test cases and test scenarios to verify software functionality and software security
• Created data (Abusive inputs, SQL attacks and XSS scripts) for Security testing
• Redesigned test approach to close the security issues
• Designed Burp Security tool to run Security test cases
• Used Tamper Data (IE/ Firefox) to verify Data integrity in the backend
• Created test scenarios, developed and maintained end to end test scripts then prepare for automation
• Enhanced VB scripts and analyzing UAT, Database Checkpoints, User defined function, and Data Driven Test Scripts for all the projects using Quick Test Professional
• Developed automated test scripts defining simple to complicated scenarios with positive and negative scenarios to test the functionality, security, recovery and reliability of the application with QTP
• Performed Regression Testing of various releases and enhancements in QTP Data Driven Framework
• Co-ordinate defect tracking and test management using CM tools (Clear Quest, Star team, QC)
• Developing processes for QA department across development life cycle with a process improvement team. Collaborate with developers as needed to isolate root cause of defects
• Developing test metrics, traced the bugs, use cases and requirements to the defects for the management using DOORS, QC and Clear Quest
• Verified data from the back-end using TOAD and Oracle to make sure the related tables got populated
• Performed 508 compliance testing using JAWS.
• Involve in Client review and testing in client environment- define bugs and discuss possible solution with client

Environment: Windows 2003, UNIX, C# .Net 3.5, ASP.NET 2, Java, Java Script, Clear Trust, Active Directory, LDAP, EMC Documentum 5.3, BEA Weblogic, Adobe Form Server, HTML, DHTML, XML, XSLT, CSS, Oracle 10g/9i, Toad 9.0, PL/SQL, DQL, DFS 6.1, IIS 6.0, Visual Studio 2008, MS Project 2003, MS Visio 2003,JAWS, HP(Quality Center 9.2. Quick Test Professional 9.2, Win Runner 9.2, Load Runner 9.0), Star Team 10.1, DOORS 8.0.

Senior QA Tester

Confidential, Germantown, MD

Responsibilities:

• Managed, organized, and distributed work to the test team and update the manager
• Analyzed the Business requirement (FRD) Functional Requirement Document and Design documents standard procedures followed to develop Test Plan, Test procedures and Test cases.
• Attended Walkthroughs and Peer Review meetings with Business Operations, Analysts, and Design & Development teams.
• Responsible for writing test scenarios to create test scripts based on requirements and use cases.
• Created Traceability Matrices (RTM) mapping Test Cases with Requirements and Use Cases.
• Mapped Requirements form the Requisite Pro to test cases in the Rational Test Manager.
• Responsible for the execution of the test cases, analysis of the test results and maintenance of Test metrics.
• Extensively used SQL queries to validate the data in the Oracle database using querying tools Toad.
• Executed Manual Test Cases by using positive and negative data inputs.
• Tested the application for user workflow under several scenarios by running Batch Scripts sequentially and calling scripts within parent scripts.
• Executed the test cases manually and reported the defects if any in Rational Clear Quest and keep track of defects. Also maintained weekly Test Metrics document.
• Used Rational Test Manager to create and document the Master Test Plan using specifications from the Business Requirements.
• Attended Change Request Meetings (CRM) to document changes and implemented procedures to test changes.
• Responsible for executing Daily Interfaces and Scheduler Jobs using AUTOSYS.
• Responsible for scheduling and executing the ETL Scripts thru AUTOSYS.
• Responsible for evaluating all production UNIX scripts during the project enhancement.
• Whenever Daily auto jobs failed then executed several ETL scripts manually and checks the log files for jobs status.
• Responsible for validating the data in the Datamart (Financial and portfolio Management) Tables.
• Responsible for creating, generating and analyzing reports using Micro Strategy and Panagon Report Manager Tool.
• Responsible for setting up the test environments in different test regions using different data schemas.
• Involved in the migration of the Online Payment, Electronic Billing (EB) and Electronic Correspondence (EC) functionality from eDocs version 1.9 to version 4.3.
• Responsible for developing scripts to migrate data to Oracle 9i from other different data sources (Oracle 8i, Legacy CDDTS, FFEL and PERKINS).
• Lead the EDI process for loan payment.
• Responsible for converting Test Manager Scripts in to PDF files using Crystal reports.
• Responsible for verifying the GUI screens developed in Siebel.
• Responsible for creating SQL complex queries to validate backend database changes, deletes, and updates.
• Responsible foridentifying and developingandexecutingCustomer Acceptance Testing (CAT) test cases and scenarios

Environment: Rational test tools (Clear quest, Req Pro, Test manger) Crystal Reports, MS Word, MS Excel, XML, Toad, Oracle9i, SQL server, DB2, Microsoft Exchange Server, JAWS, Windows XP, J2EE, JSP, BEA Web Logic8.1, Apha VAX, Sun Solaris 8.

Software Tester

Confidential, Gaithersburg, MD

Responsibilities:

• Manage test suits, defects status, automated testing tools, and the test environments
• Design and write test case/script for manual testing and test Automation
• Analyze test results to determine the state of the application development process
• Lead and organize the test team to set the project milestone to meet deliverables
• Hold meeting to discuss various issues and possible solutions with test team
• Meet the QC/ Testing department roles in the IT Project Management Process to assure and maintained CMM level 3
• Evaluate and recommend software testing tools for efficient and accurate application testing to meet project milestone to assure predetermined project delivery date
• Co-ordinate defect tracking and test management using CM tools (Clear Quest, Clear Case)
• Create different views (Dynamic, development) in CM tool and implement it according to the need of the project
• Reviewing business requirements and functional specifications
• Design test plans and rewrite test cases in changing CR’s in the project using Pegasus 8.51 and run it
• Redesign test cases and test scenarios to verify software functionality
• Suggest and implement test automation for style sheet, reports, data driven test using Quick Test Pro
• Create test scenarios, develop and maintain end to end test scripts then prepare for automation
• Create test data in Pegasus and run it in the back end then transmit it to web service gateway after validation to process it in the application
• Use Tibco middle wire to compare schema codes for validation of the elements and perform White box testing to verify codes and fix it
• Processed data in Abinitio and validate it from XML FORMS map it to Mainframe DB2 database
• Write SQL to retrieve data from PROD/ ATS and test it
• Use Humming Bird, Eclipse to check processing status of database in the back end
• Involve in AQT testing in client environment- define bugs and discuss possible solution with client
• Initiated knowledge based repository system for the IT department

Environment: Mercury Interactive Quick Test Pro, Clear Quest, Clear Case, Requisite Pro., Crystal Reports, MS Word, MS Excel, XML, Oracle9i, DB2, Microsoft Exchange Server, Windows NT, Humming Bird, Eclipse, J2EE, PVCS Tracker, Abinitio, Pegasus8.51, Sun Solaris 8,Tibco.