Qa Manager Resume
Mclean, VA
SUMMARY
- To secure a QA Test Manager, Lead, Senior Quality Assurance Engineer position
- 10 years of experience in Quality Assurance (QA) and Software Development Lifecycle (SDLC).
- Experienced with various SDLC processes like Waterfall & Agile Methodologies.
- Experienced in testing Mobile applications & Mobile Web testing on various mobile operating systems.
- Proven track record to handle the Software Testing Lifecycle from Planning to Execution either completely or in a team to deliver high quality code to Production.
- Experienced in development, review, and enhancements of Test Plans, Test Cases, Test Report documentation, Requirement Traceability Matrix, & Providing Level of Effort estimates based on the requirements.
- Experienced in determining LOE and POC for Manual and Automation Testing Strategies
- Hands on experience on Test Estimation, Test Planning, Test Scheduling, Test Designing, Defect reporting and tracking, Test result analysis.
- Experience in performing different kinds of testing like Black Box, GUI, Functionality, Integration, Regression, Usability, System and User Acceptance (UAT).
- Experienced in Test management tools like Quality Center/ALM, and Version One
- Expert in Problem solving and Bug Tracking Reports using Bug tracking Tool like HP ALM.
- Excellent skills in Automation Testing using HP UFT.
- Performed Back End testing by writing SQL queries to retrieve data from database.
- Experienced in Performance, Load and Stress testing using Load Runner.
- Excellent team player with very good communication skills.
- Highly dedicated to produce professional work with highest quality.
- Can work well under pressure and meet deadlines.
- Ability to maintain a flexible work style and function effectively with changing directives and priorities.
TECHNICAL SKILLS
Testing Tools: HP Quality Center, Application Lifecycle Management, QuickTest Professional, Unified Functional Testing, Load Runner
Programming Languages: VBScript, C/C++, C#, VB.Net, Java, JavaScript, HTML, DHTML, XML, PL/SQL, T - SQL, UNIX
Data Bases: Oracle, SQL Server, DB2, MySQL
Other Tools: Team Foundation Server (TFS), Version Control, Configuration Management, MS Office, MS Groove, MS SharePoint, JIRA, Rational ClearQuest, Bugnet, SAP, Enterprise Resource Planning Systems (ERP): SCM, MMS, LMS, HRMS, SupportNet, MS Dynamics AX, CRM
PROFESSIONAL EXPERIENCE
Confidential, Mclean, VA
QA Manager
Responsibilities:
- Led a team of 12-15 testing team members conducting both manual, automation, and performance testing
- Managed Capacity Plans to management to ensure effective and efficient completion of scrum goals
- Reviewed user stories and designed walkthroughs with Business Analysts and Developers.
- Ensured the System Test cycle planning is appropriately documented and adhered to as approved by the PMO
- Assisted the Project Manager in MS- Dynamics AX in the ERP analysis.
- Testing of various US Department of Defense Projects web-based ERP applications: Supply Chain Management, Accounts Payable, Procurement, Warehouse Management, Suppliers, RFQ’s Bidding, Purchase Orders, Shipments, Inventory Management, Transactions, Reports on multiple Browsers.
- Led the Testing Microsoft Dynamics AX ERP solution
- Responsible for weekly status meetings showing current progress and future testing efforts
- Conducted smoke testing, Functional testing and Regression testing
- Managing User Roles and Access for SAP system
- Created Custom Entities, Custom attributes for individual Business Units in team Dynamics CRM as per the Business Process
- Performed Data Migration Testing of various systems through SQL Server
- Interfaced with developers to resolve technical issues in TFS
- Provided Capacity Plans to management to ensure effective and efficient completion of scrum goals
- Reviewed user stories and designed walkthroughs with Business Analysts and Developers.
- Ensured the System Test cycle planning is appropriately documented and adhered to as approved by the PMO
- Responsible in defining the SLA’s for the defect management process for severity and priority levels as defined in the test plans
- Used VersionOne for reviewing project documentation including user stories/requirements
- Prepared Test Traceability Matrix to confirm the test coverage
- Managed manual testing of System module that involved UI Based functional testing and backend testing.
- Led Functional and Regression Testing initiative - created test plans, generated test scripts using HP Unified Functional Testing, analyzed test results, generated Test Reports
- Used complex SQL Queries to test the backend database using UFT
- Established testing environment requirements for Automated Testing
- Collaborated with Project Managers, QA Director, & Network/Server Operations teams to validate manual and automation test scenarios
- Enhanced automation test scripts with Checkpoints, Output Values, User-defined custom functions, and Data Parameterization
- Developed Baselines for System Stress/Load Performance using Load Runner
- Generated Function Libraries from scratch using VBScript to ensure reusability and efficiency of automation scripts
- Actively involved in black box, functional, negative testing of the application.
- Leveraged Version One to review User Stories & Acceptance Criteria, create and execute Test Cases, and Log and track Defects
- Interacted with developers and business Users to communicate the defects and actively participated in defect triage and led regression testing
- Used Oracle’s PeopleSoft tool as main database to store test data
- Gathered all Test Data used for Functional and Performance Testing using SQL queries & UNIX commands
- Generated Regression Test Plans for manual and automation testing
- Leveraged UFT to create automation scripts for Regression testing
- Managed Automation Testing Process by developing Test Strategies including plans for developing Automation Frameworks
- Developed a Data-Driven Framework from scratch using Descriptive Programming
- Created Custom Functions, Environment Variables, Virtual Objects, and Dictionary Objects using Descriptive Programming
- Led User Acceptance Testing for various projects
- Ensured the System Test Entrance / Exit Criteria are adhered to reduce the defect density
- Worked with Development Team members to deploy new releases and builds to QA environment’s Servers prior to starting testing activities
- Mentored Junior Testers in QA best practices, leveraging SQL to test backend databases, understanding User Stories, developing Test Cases, Creating Automation Scripts using UFT via Descriptive Programming
- Strong knowledge and experience of Microsoft DynamicsAX functionalities
- Provided regular updates to the QA Director on testing initiatives, any issues/problems, and upcoming tasks.
- Worked as a liaison between the Testing Team and Development Teams for Defect resolution
Environment: s: HP Quality Center, HP Unified Functional Testing, HP Load Runner, Version One, Tomcat, Apache, Single Sign-On, Windows, Java, PeopleSoft, CAS, Shibboleth, LDAP, Oracle, XML, Server 2008, Amazon Web Services (AWS)
Confidential, Washington DC
QA Analyst
Responsibilities:
- Responsible for writing Test plan and creating test cases based on technical specifications and business requirements.
- Led the testing of financial instruments including loan disbursement systems
- Reviewed requirements and design walkthrough with Business analysts and developers.
- Peer-reviewed manual test cases and UFT automation scripts
- Used Confluence for accessing all Project documentation and Quality Center for reviewing Project requirements.
- Prepared Test Traceability Matrix to confirm the test coverage.
- Directed the manual testing of System modules that involved UI Based functional testing and backend testing.
- Identified Shakedown scripts for conducting entry criteria before start of Component integration testing & System integration test Phases.
- Actively involved in black box, functional, negative testing of the application.
- Extensively used Quality center for storing all Test plan documents, Test case documents and record defects.
- Interacted with developers and business Users to communicate the defects and actively participated in replicating the bugs and performed regression testing using Quality Center.
- Created Test Data using SQL that involves interaction between Department of Education’s interface partners.
- Wrote PL/SQL queries for backend testing.
- Created & executed Automation scripts for re-usable components using HP QuickTest Professional.
- Created automation test scripts by inserting checkpoints, parameters, output values, and use regular expressions using QTP.
- Worked with actions and handled unexpected events that occur during a test run using VB script in QTP.
- Developed Keyword Driven Automation Framework and Hybrid Framework using Descriptive Programming via QuickTest Professional
- Conducted Regression testing after completion of System integration testing using QTP.
- Used LoadRunner to create Vuser Scripts using VuGen, used Controller to generate and executed LoadRunner scenarios.
- Involved in Capacity Planning for load testing various web services using HP Load Runner.
- Conducted Load testing to generate the load on the server by creating Vuser scripts in LoadRunner.
- Performed Integration Readiness Test (IRT) to validate all web interfaces for the system module this included Web services to external systems like Foundation Systems, National pricing system.
- Involved in Integration testing; and user acceptance testing (UAT).
Environment: QuickTest Pro, Quality Center, Windows, SQL, Oracle, Java, IBM Web-sphere, Shell Scripts, LoadRunner
Confidential, Tysons Corner, VA
QA Engineer
Responsibilities:
- Responsible for writing Test plan and creating test cases based on technical specifications and business requirements.
- Reviewed requirements and design walkthrough with Business analysts and developers.
- Peer-reviewed manual test cases and UFT automation scripts
- Used Confluence for accessing all Project documentation and Quality Center for reviewing Project requirements.
- Prepared Test Traceability Matrix to confirm the test coverage.
- Directed the manual testing of System modules that involved UI Based functional testing and backend testing.
- Identified Shakedown scripts for conducting entry criteria before start of Component integration testing & System integration test Phases.
- Actively involved in black box, functional, negative testing of the application.
- Extensively used Quality center for storing all Test plan documents, Test case documents and record defects.
- Interacted with developers and business Users to communicate the defects and actively participated in replicating the bugs and performed regression testing using Quality Center.
- Created Test Data using SQL that involves interaction between Department of Education’s interface partners.
- Wrote PL/SQL queries for backend testing.
- Created & executed Automation scripts for re-usable components using HP QuickTest Professional.
- Created automation test scripts by inserting checkpoints, parameters, output values, and use regular expressions using QTP.
- Worked with actions and handled unexpected events that occur during a test run using VB script in QTP.
- Developed Keyword Driven Automation Framework and Hybrid Framework using Descriptive Programming via QuickTest Professional
- Conducted Regression testing after completion of System integration testing using QTP.
- Used LoadRunner to create Vuser Scripts using VuGen, used Controller to generate and executed LoadRunner scenarios.
- Involved in Capacity Planning for load testing various web services using HP Load Runner.
- Conducted Load testing to generate the load on the server by creating Vuser scripts in LoadRunner.
- Performed Integration Readiness Test (IRT) to validate all web interfaces for the system module this included Web services to external systems like Foundation Systems, National pricing system.
- Involved in Integration testing; and user acceptance testing (UAT).
Environment: QuickTest Pro, Quality Center, Windows, SQL, Oracle, Java, IBM Web-sphere, Shell Scripts, LoadRunner
