SUMMARY

• Over 7 years of professional experience in Quality Assurance and Software testing. In depth knowledge of Software development life cycle, testing methodologies.
• Proficient in System, Functional, Regression, and Performance testing of Client/Server and Web - Based applications. Hands-on experience with diverse testing tools QTP, Test Director and Quality Center.
• Expertise in Software Test Design, Test Planning and Test Implementation for software projects.
• Expertise in QA methodology and Software Development Life Cycle (SDLC).
• In-depth knowledge of all QA Phases dat include Manual, Functional, System, Integration, End-to-End testing.
• Experienced in software testing which involved development of test cases and test scripts and User Acceptance Testing (UAT).
• Expertise in Manual and Automation Testing
• Strong analytical and QA/ testing skills, capacity for work and diagnostic ability, gathering different kind of projects requirement.
• Proficiency in development, execution, and maintenance of test cases.
• Extensive experience in functional, regression and Integration Testing, System testing of web-based and client-server applications using Quick Test Professional (QTP), Quality Center.
• Extensively involved in Test Summary Reports and Defect Tracking.
• Experience in configuration of claims Adjudication systems like Trizetto Facets.
• Good knowledge of 21 CFR Part 11, ICD-9/ICD-10 and HIPPA 4010/5010 transaction requirements.
• EDI Medical claims experience in Process documentation, analysis and implementation in 835/837/270/276/277 (X12 Standards) processes from teh provider/Payer side.
• Profound experience in testing Web-based and Client-Server applications.
• Well experienced in test planning, documentation, defining and executing teh Test cases using automated tools as well as Manually.
• Experienced in Functional testing using QTP
• Extensive knowledge in Black Box testing.
• Hands on experience in Keyword Driven, Data Driven and Hybrid Automation Frameworks
• Expertise in data driven testing and creating reusable functions.
• Expertise in using Quick Test Professional (QTP), Test Director.
• Expertise in Relational DBMS like Oracle, and SQL Server.
• Excellent troubleshooting and issue resolution skills.
• Excellent communication and service oriented skills with added multitasking ability.
• Excellent interpersonal skills and key team Player.

TECHNICAL SKILLS

Testing Tool: Quick Test Pro 8.2/9.0/9.2/9.5 , Quality Center 8.2/9.0/9.2Win Runner 8.x, Test Director 7.6

Industry Standards: Trizetto, HIPAA EDI 4010& 5010 Compliance, ICD 9/10, Facets.

Languages: C, C++, SQL, and core Java (basic concepts)

Bug Reporting: Test Director, Quality Center.

Operating Systems: Windows 95/98/2000, Windows XP, UNIX

Scripting: VBScript, Java script, SQL

RDBMS: Oracle, SQL Server, MS Access

Other: MS-Word, MS Excel, MS-PowerPoint

PROFESSIONAL EXPERIENCE

Confidential, Albany, NY

QA Tester

Responsibilities:

• Involved in preparing Test Plan, writing Test cases, Test script and its execution using Rational Quality Manager (RQM).
• Involved in creation of Test Data for testing.
• Conduct walkthrough of Test Cases and Test Data with Developers and Business Analyst.
• Validating elements of CHIP/MMC Plan data, creating .CSV files, processing through ESG folder, verification of Email notification for teh pass and failed validations.
• Verifying whether teh data is loaded in appropriate tables and columns in database by using TOAD.
• Performed positive and negative testing of teh application for identification of bugs.
• Performed Smoke testing, GUI, Functional and Database testing.
• Performed End to End testing.
• Review requirements and Logical and physical designs.
• Involved in creation of Requirement Traceability Matrix and Defect report.
• Participate in Defect triage meeting for defect review.
• Involved in writing SQL queries for backend testing using TOAD and DB2.
• Coordinated with Developers and Business Analyst to solve teh problems encountered in application.
• Involved in creating Defect report, test execution report and test completion report.
• Obtain daily task from teh manager and distribute among teh team and plan for its approach.

Environment: s: Rational team concert, Rational Quality Manager, Java, DB2, Linux, Windows, MS Office.

Confidential, PA

UAT tester

Responsibilities:

• Involved in execution of teh report with appropriate parameters and compare teh report data with teh table’s data by executing SQL queries.
• Involved in logging of defects in QC.
• Processed, configuration, testing, priced, audited, and adjusted Medical, Dental, Vision, HMO, PPO, Medicare, Enrollment claims while maintaining 100% accuracy.
• Participated in Bug Review meetings.
• Track all issues in an issue management system - Quality Center for internal applications, or an agreed upon application for manage issues or enhancements
• Responsible for Integration testing, System testing and Regression testing.
• Involved in execution of Automation scripts for Regression testing with Quality Center.
• Involved in Production support testing.
• Coordinated User Acceptance Testing (UAT) with Business users from environmental services, accounting and Tax.
• Conducted Data Validation checks by comparing teh UAT backend Database and teh Production Database (this was done when teh UAT database was updated and almost in synchronization with teh Production database).
• Understanding Business Requirements for teh data commission requirements.
• Involved in Preparation of test plans, test cases based on requirements and uploaded them into Quality center tool.
• Involved in teh preparation of multiple Test Plans for each specification documents.
• Involved in teh preparation of test data/claims for 837 I and 837 P.
• Responsible for testing teh 837 Professional edits testing for 4010 and 5010.
• Involved in preparation of SQL queries based on business requirements and testing needs.
• Worked extensively with Inbound 837 I and 837 P,835/835 SOR(statement of remittance-outbound).
• Claims processing system called UCPS (united claims processing system).
• Responsible for creating and maintaining test data set on patients, claims, providers, and bills using HRC, CPT, HCPCS, ICD9 codes.

Environment: Windows XP, J2EE, XML, Oracle, Toad, UCPS (united claims processing system) Quality Center.

Confidential, Oakland, CA

Sr. QA Tester

Responsibilities:

• Successfully implemented Mercury Quality Center for Requirement Management, Test Design, Test Execution, Defect logging, Requirement Mapping with Test cases.
• Involved in Manual Test Case Preparation and Test Case Execution using Quality Center.
• Identified Claims Management Work Flows, Business Rules and Developed Flow Charts and Activity Diagram.
• Involved in testing HIPAA 0, 271, 276, 277, 834,835 & 837) Transactions.
• Developed Requirements and Use Cases for Integrated Applications to support HIPAA EDI 4010 Transactions.
• Performed daily defect management, including reviewing and prioritizing teh defects
• Extensively used Quality Center, for test planning, bug tracking and reporting.
• Responsible to halp UAT team to get familiarized with teh functionality of application and halp them in designing teh UAT scenarios.
• Tested HIPAA EDI Transactions (837/835/834) using Claredi.
• Provided technical information to teh Documentation team and proofread drafts of teh product manuals.
• Tested security of software and web applications.
• Prepared teh test data for positive and negative testing for executing teh test cases.
• Developed detailed Testing Strategy for teh entire application and developed various Test Cases.
• Proficient in multipleMEDITECHapplications like NMI, OE/OE Departmental, ADM, MIS, MRI, Extension OPS with knowledge of Rad, Lab, Nursing and NPR.
• Competent in healthcare industry standards in regard to regulatory compliance for multiple clinical/non-clinical systems.
• Provide knowledge transfer/training of product expertise, implementation-related decisions, and recommendations for operational improvements for client personnel.
• Verified XML tags as per teh approved XML mapping document.
• Collaborated with other clinical and non-clinical software teams, departments, outside vendors and end-users to streamline information systems processes through integration of multiple systems.
• Analyzed customer needs and existing functions in teh area of HIPPA Transactions to determine Feasibility, Consistency with teh Established Scope of Work.
• Involved in deploying QA weekly build and quarterly release.
• Used SQL for back end testing and ensured teh data is updated accordingly.

Environment: HP Quality Center 10.0, Quick, UAT, SQL Server 2005, MS Office, Oracle, XML, WSDL, XSLT.

Confidential

QA Analyst

Responsibilities:

• Participate in teh walkthrough of teh software created by teh in house development team
• Assist in teh development of test plans and procedures.
• Analyze business requirements and develop detailed Test Matrices, Test Scenarios and Test Cases.
• Execute basic to complex software tests, document reproduction steps and analyze test results
• Provide defect information to teh software development team in a complete and concise manner.
• Track teh progress of teh software under testing, escalate issues to developers and verify fixes
• Attend weekly test report meetings and present progress updates.
• Execute Backend testing using SQL queries.

Environment: Manual testing, Agile Methodology, LINUX, SQL 2000 & 2008, MS-Office, Windows XP/2000/NT, XML and HTML,.Net Framework 2 and 3.5, C# and vb.net.

Confidential

QA Tester

Responsibilities:

• Analyzed system specifications and business requirements of end clients and used agile scrum Methodology.
• Created detailed Test plans to check teh functionality of Application.
• Responsible for creating test case templates to facilitate mapping of manual test cases to automation test scripts.
• Developed Tractability Matrix which is a proof of document to ensure dat all teh specifications are been tested and TEMPhas no defect.
• Planning and reviewing teh Test cases for Functionality, Security, Performance, Database and User Acceptance testing.
• Participated in walkthroughs for teh evaluation of teh test plan with teh QA Lead and design and development team.
• Performed manual testing on different Modules of teh Application by executing teh Test Cases.
• Perform cross-browser testing using different browsers like IE, Firefox Mozilla and Chrome.
• Used Test director for loading requirements and bug tracking.
• Extensively wrote SQL Queries to validate data and performed database testing.
• Involved in Black box testing, Functional testing, Integration testing, ad-hoc testing, Backend testing, User acceptance testing, Smoke Testing, Security testing, Regression testing.
• Effectively involved in bug tracking, reporting reviewing and analyzing test result using Bugzilla
• Responsible for collecting teh test data in teh pre-testing phase for positive and negative scenarios.

Environment: Manual Testing, Test Director 8.5, MS EXCEL, Agile methodology, Java-J2EE, SQL, Selenium, SOAP UI, Web application, SharePoint 2003