SUMMARY

• Over 6 years of consistent experience as Quality System Analyst.
• Majorly involved in testing mobile application and validating different platforms to ensure stable functionality.
• Experience in testing both IOS and Android platforms for mobile applications.
• Experienced using handheld devices as well as emulator to validate mobile functionality.
• Strong experience in POS Applications, including Front - end Web Testing for E-Commerce, Inventory, and check-out/registers.
• Perform Front End testing including but not limited to Touchscreen POS, GUI testing and Functional testing for Registration Ware House Management and order management module.
• Extensively worked with Return Transactions, Invalid Card/Pin, Discount Sale Returns, No Receipts and Usability Checks.
• Experienced performing web services testing of the application using SOAP UI.
• Experienced testing different API’s like SOAP and REST.
• Tracked bugs and created reports using test management/defect tracking tools like Test Director, Quality Center and documented Test Documents Using MS Office Tools - Word, Excel, Power Point.
• Experience with SQL to perform backend testing.
• Experience working in Agile as well as Waterfall Software Development Life Cycle (SDLC) methodologies.
• Write and document Business Plan, Requirements Document, Functional Specification Document, and Test Case.
• Define Test Cases, analyze bugs, interact with team members in fixing errors, and User Acceptance Testing (UAT).

TECHNICAL SKILLS

Project Methodologies: Water Fall, Agile

QA Software: HP Quality Center ALM,TFS, Jira, Firebug, Chrome developer

Business Modeling Tools: Rational Rose, MS Visio

Requirement Management Tools: Rational Requisite Pro

Defect Tracking Tools: HP QC ALM, Jira, TFS

Operating Systems: Windows NT/XP/2000, UNIX, AS400

Databases: SQL Server, MS Access

Languages: SQL, HTML

PROFESSIONAL EXPERIENCE

Confidential, Somers, NY

Senior QA Engineer

Responsibilities:

• Analyzed business requirements and functional requirements to create test cases
• Studied and reviewed business documents to get
• Used Kronos for employee time management
• Mapped requirements with test case to ensure full test coverage.
• Used Pepsi’s internal application called Security Manager (SecMan) to allocate/bind users to different warehouses
• Verified back-end data using Rapid SQL.
• Communicate testing status and updates by sending reports to the team
• Logging, Tracking, and Reporting of Defects HP Quality Center
• Created Warehouse load data using Pepsi’s internal applications LOE, DISPATCH, and NIS
• Created Warehouse load picking data using pepsi’s internal application Voice Pick
• Tested Ipad to validate the warehouse management functionality.
• Involved in regression testing of the mobile application after new enhancements have been made.
• Coordinated testing activities across onshore and offshore teams.
• Provided daily testing status to the senior management.
• Validate the response for the service request during API testing.
• Performed UAT Testing with the business team to ensure the final product is as per the requirements.
• Involved in the meeting with Business process owners, SME (subject matter experts) to learn more about the business process
• SME in LOE, DISPATCH, NIS, VOICEPICK
• Lead knowledge transfer sessions with cross-functional teams

Environment: HP QC ALM, Rapid SQL, IOS IPAD, Iphone, Samsung, Oracle, Jira, SOAP, Rest, MS excel/word/Access

Confidential, Richmond, VA

QA Analyst

Responsibilities:

• Worked closely with Business Analysts and Developers to gather Application Requirements and Business Processes in order to formulate the test plan.
• Created high level strategy documentation and detailed test documents.
• Coordinate QA activities with developers, and online producers, project managers, and third party vendors.
• Evaluate and test new or modified software functionality to verify that software functions according to user requirements and conform to establishment guidelines.Includes the writing and executing of test plans, test cases, and test scripts.
• Created test scripts and conducted Functionality, Security, Positive, Negative, Browser Compatibility, Data driven and User Acceptance Testing.
• Utilized debugging tools such as firebug and chrome developer to check the objects.
• Involved in regression testing of the application using QTP automation testing tool.
• Updated automation scripts in QTP based on the newly added functionality.
• Wrote test cases to validate the security and vulnerability requirements of the application.
• Managing requirements and mapping them to test plan and test cases.
• Performed end-to-end testing User Acceptance Testing and coordinated sign off.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Executed test cases and reported bugs in Rational Clear Quest.
• Utilized SOAP UI to validate API service requests.
• Provided status reports and attended defect meetings with the project team.
• Performed positive, negative, SOAP, regression, functional and cross browser testing of the application.

Environment: Agile, Manual Testing, HP Quality Center, Oracle and Unix, SOAP API, Rational Clear Quest, QTP

Confidential, Silver Springs, MD

Sr. QA Engineer

Responsibilities:

• Gathered and articulated Business Requirements from User Interviews and Synthesis those requirements into technical specifications.
• Created test scripts and conducted Functionality, Security, Positive, Negative, Browser Compatibility, Data driven and User Acceptance Testing.
• Managing requirements and mapping them to test plan and test cases.
• Inspected web elements using firebug and chrome developer tools.
• Performed end-to-end testing User Acceptance Testing and coordinated sign off.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Ensured Offshore QA team has the expertise on application knowledge before starting of testing phase
• Provided reports to management on QA phase of project.
• Ensured the projects follow the PMO process for quality which ensures the approval of Quality Gate.
• Approval and Signoff of all project related documents.
• Performed Cross platform testing of the application across android and IOS platforms.
• Coordinated with all external teams to ensure a smooth execution phase.
• Created Test Plan based on the scope and schedule of the project.
• Manually performed UAT by writing numerous SQL test cases and executing them to validate the results.
• Coordinating projects, activities and resolving issues with third party vendors to ensure that desired results are delivered as per the project schedule.
• Liaise with other project areas to coordinate interdependencies and resolve issues.
• Report status and issues to the Director Ecommerce and tracking them till they are resolved and closed.

Environment: Quality Center, MS Office, MS Project, Power Point, Firebug, Chrome developer, Samsung Tablet, IOS, Microsoft Access, Windows XP, IBM Ecommerce API, AS400, SQL

Confidential, Northbrook, IL

Quality Analyst

Responsibilities:

• Responsible for defining the scope and business rules of the project, gathering business requirements, and document them textually or using models.
• Interacted with cross functional teams to facilitate gathering of business requirements.
• Created system models and software design processes and software intensive systems using Unified Modeling Language.
• Involved in creating test documents with the Test Coordinators.
• Written test cases encompassing different test scenarios to provide full test coverage.
• Provided backup for other test analysts in the team to co-author and review their documents.
• Maintained open and clear communication with the business team on change requests timelines.
• Test POS application to ensure the staff members can easily checkout the customers.
• Reported defects using Quality Center Verified fixes and closed bugs during regression testing.
• Performed manual testing executing all the test cases in Quality Center before switching to automation testing.
• Recorded the Defects in Quality Center with priorities and co-ordinate with Development team for fixing.

Environment: Test Director, Web Logic, Windows XP/2000/NT/98, HTML