SUMMARY

• Around 7 years of experience in software quality assurance expertise in testing web based e - commerce applications, GUI based client/server applications through manual and automated testing procedures using Mercury interactive tools Win runner, Test Director, QC, Quick Test Pro QTP and Load runner.
• Experience in bug reporting tools like Test Director, Bugzilla, Mercury Quality Center and Rational Clear Quest, defect tracking, results analysis and Status reporting.
• Well-versed wif all stages of Software Development Life Cycle (SDLC) and Software Testing life cycle (STLC).
• Experience in both manual and automated testing also involved in determining gap and risk analysis.
• Expertise technical skills in Testing, Reporting and Analysis of Commercial and Enterprise applications.
• Hands on experience of testing functionality of applications from business and user's perspective.
• Expertise in using Quality center, QTP, Load runner, IBM Rational Testing suite.
• Experience in testing java and C++. Experience in Data Migration Testing
• Experience in executing test scripts using VB Script language.
• Experience in various types of testing like Functionality, GUI, Regression, User Interface, Integration, User Acceptance, Smoke, System, localization, and backend testing of client/server and web based applications on various browsers and operating systems.
• Experience in developing detailed performance test plan and test cases, testing in multiple operating systems such as Windows, UNIX, and Linux.
• Expertise in performance testing using Loadrunner wif Detailed Analysis of Reports Graphs.
• Familiar wif Object-oriented programming and Experience in testing environments wif JAVA, C++, Visual Basic.
• Experience wif J2EE Components such as Servlets, Java Server pages (JSP) AJAX, Web Sphere, and Web-Client programming such as XML, XSLT, HTML, DHTML and JavaScript.
• Extensive experience in creating Stored Procedures and Triggers using T-SQL SQL Server 2000/2005 wif tools like Query Analyzer.
• Proficient in writing scripts in VB script, SQL, and PL/SQL.
• Hands on experience in performing all QA management activities to ensure QA milestones are achieved.
• Good interpersonal written and verbal communication skills.
• Excellent analytical, programming, trouble-shooting and problem solving abilities.
• Knowledgeable on teh concept of SDLC Methodologies like Waterfall, Iteration, Agile, and Testing Methodologies like Functional Decomposition, Key Word Driven, and Test Plan Driven.
• Great wif using Microsoft Office

TECHNICAL SKILLS

Operating Systems: Windows NT/2000/2003/XP/VISTA/7, Apple Mac OS,UNIX, Linux, Solaris

Languages: C, J2EE, SQL, PL/SQL, C#

Databases: ORACLE 7.x/8i/9i SQL Server 7.0/2000, MySQL

Scripting Languages: Perl, Shell Scripting, ASP.Net, VBScript, HTML/XML, Java Script

Automation tools: Silk Test 8.0, QTP9.2, Win Runner, Load Runner, and Test Director, Test harness, SOAPUI, Visual Studio 2005/2008

Application Servers: Oracle Application Server, JBoss, Seibel 7.8, Sales force(Cloud computing)

Web Servers: Apache HTTP Server, Microsoft IIS, VMware, MQ Series, TFS

Software Configuration Tools: IBM Rational Clear Case, Concurrent Versioning Systems (CVS), Microsoft Visual Source Safe, XMLSpy®, PhP, Filemaker

Bug Tracking Tools: IBM Rational Clear Quest, DOORS, Bugzilla, fog Bugs, Test director, QC

Reporting Tools: Crystal Reports, Business Objects (BO)

Other Tools: TOAD, PVCS Tracker

PROFESSIONAL EXPERIENCE

Confidential, IL

Sr. QA Analyst

Responsibilities:

• Developed Test plans and documented Standard Testing Procedures for both manual andautomated testing.
• Constructed and performedWeb-TestingDemos forWin Runnerto assist billing Dept.
• Played a key role in developing overall quality processes, metrics collection and change management.
• UsedLoad runnertesting tool to analyze teh performance teh test programs.
• Developed and executed test cases and test plans forFunctionality including QTP automated Regressiontesting.
• Executed, wrote, maintained test case script procedures, and documented test results.
• Involved in creating traceability matrix to map requirement andtest cases.
• Developed automated Test Scripts usingWin Runner.
• Reportedsoftware anomaliesin accordance wif teh internal procedures.
• Provided testing theGUI consistencyagainst different browsers (running on windows) against various screen
• Created test plans using QTP according to Business Analysts needs
• Performed Database Validation and Integration Testing and manipulations using SQL
• Performed manual testing and maintained documentation on different types of testing like positive and Negative testing. Doing functional testing using QTP
• Experience in testing java and C++. Experience in Data Migration Testing
• Interacted wif Business team to understand Business logic and User Requirements.
• Logged and monitored any issues/defects encountered during test cycles in Quality center 10.0 and conduct fix verification
• QTP - test, image, bitmap, table, XML, and database checkpoints. Data Driven testing (data from database and integrated data tables).Building object repositories.
• Built QTP test automation frameworks
• Generating, analyzing and interpreting teh reports post teh performance test execution.
• Gatheird Business Requirements during teh requirements phase of SDLC and worked closely wif Electrical Engineering Department.
• Involved in Bug tracking process using Test Director and worked wif all phases of Test Director which include Requirements, Test plan, Test lab and Defects
• Tested Future Date Capability, Contact History, CMS Activity log of teh contacts and Contact Association based on existing data
• Created automated tests wif JUnit Java API.
• Verification/Check points has been implemented such as GUI checkpoints, Bitmap checkpoints, Text checkpoints and Database checkpoints
• Involved in white box testing
• Experienced Testing of Java, VB .Net applications
• Loaded Input Data file into database using SQL loader and validated teh Data loaded in to tables by executing queries for checking integrity of databases (Oracle), update, deletions, and insertions using TOAD.
• UsedMercuryQualityCenterfor bug tracking and reporting
• Conducted Performance as well as Load testing using Mercury Performance Center and LoadRunner.
• Had great experience wif Release Management (control enforcer, version control, environment, and promote code across environments).
• Involved in analyzing and understanding teh Business Requirements and using cases mapping for Test plans
• Had to translate business requirements into technical requirements to develop test cases
• Had extensive experience in creating Stored Procedures and Triggers using T-SQL and PL SQL wif SQL Server 2000/2005 database wif tools like Query Analyzer.
• Gatheird Performance testing requirements like mission critical transactions, no. of transactions per hour, Test environment size compare to Production, Load Balancer etc. from Various BPOs and Network team.
• Designed and created PQerformance testing environment by installing Load Runner components such as Load Generators and controllers.
• Identified performance issues wif Web Servers and app servers using load runner analysis and halped clients to improve teh performance of their applications to support concurrent traffic.
• Had experience in developing andTe executing test plans while performing Functional testing, System testing, Regression testing, Smoke testing using manual & automated testing tools - Mercury Tools (Win runner 8.0, Quality Center/Test Director, Quality Test Professional).
• Had experience in defect management Tracking, Software Quality Assurance, Establishing test standards, Guide line procedures, Test Execution, Documenting, process improvement, and analyzing test results
• Had been proficient in creating and testing artifacts based on Test Excellence Team suggested SDLC formats along wif strictly SDLC processes
• Had team leadership experience being involved in writing Test plans, creating Test cases ensuring that teh developed software performs as detailed by teh business requirements
• Maintained QTP Regression Automation Test Scripts in teh Quality Center for ECRM/COP integration wif IVR system
• Had supported test planning based on analysis of business requirements, and documents while testing to make sure that executed systems, regression, and data quality testing were all developed and deliverables were ready.
• Created and developed Test Scenario, Test cases for Billing Accounts, Process Payments, Cancel policies and Refunds for different user lines for multiple states.
• Developed teh VB scripting and descriptive programming wifin QTP
• Programming wif VBScript to write reusable functions, and setting up teh startup files for teh loading teh libraries and configuration in QTP.
• Created test data to test developed application critical release requirements, enhancements and defects
• Managed to work based on Agile and scrum methodologies
• Performed Data Mapping tests, by using SQL queries in Oracle and MS SQL for teh Guide module.
• Provide support to development team in identifying real world use cases and appropriate workflows
• Translated Business Requirements and Use Cases into Test cases
• Implemented Software Quality Assurance policies and methodologies.
• Did a performance test on web services
• Used Selenium RC regularly for finding, inspecting and invoking web service methods
• Performed black box testing including smoke, regression, integration and functional testing using Quick Test Pro
• Participate in a test automation tool selection process for an automated component testing harness in a Java/.NET environment.
• Web service testing using teh SOAP tool
• Validated Web services using SOA test by testing XML request and response data communicating on SOAP
• Conducted Load testing using Mercury Performance Center
• Involved in different phases of Black Box testing like System testing, Regression testing, and User Acceptance testing.
• Performed Manual Testing like Positive and Negative Testing
• Prepared Test Plans, Test Cases for both positive and negative scenarios and mapped teh same to requirements.
• Actively participated in day to day conference call and join working session both onsite/ offsite and onshore/ offshore team as team lead
• Used Perl and python scripting to create test cases
• Generated test data (on UNIX box using Perl scripts) to support development
• Developed and implemented unit tests using JUnit

Environment: Quality Center, QTP, Rational Clear Quest, Rational Requisite Pro, DOORS, Load runner, Java, C++, Agile, Windows 2000, Oracle, SQL, TOAD, UNIX, XML, Putty, BMC Patrol, BMC BEST1, Oracle, Automation Testing, VB Script, MS Excel, C#, HTML, AJAX, MY SQL, Win Runner 8.0, Quality Center, MS OFFICE, JSP, WEB,SOAP

Confidential, Warren,NJ

QA Engineer

Responsibilities:

• Analyzing teh system requirements for teh future needs and thus design & develop performance test scripts
• Create, develop & Implement QA process and procedures
• Assisted in creating test plans, estimations, development and execute teh business work flows
• Involved in preparing Requirements Traceability Matrix
• Reviewed teh requirements and teh Use Case Diagrams to write Test Cases/ Test plan that would test various Scenarios
• Communication wif senior level management & Client on details of teh System performance
• Used Test Director for both defect tracking and Test Management
• Involved in creating and executing SQL to validate teh data at teh Back End
• Analyzed Load, stress, stability & Performance of teh developed application to identify opportunities for performance improvement
• Document performance test results after each release and present them to Development and Business teams for reviews and sign-off
• Experience in Functional and Non-Functional (Availability, Usability, Reliability, Performance, Scalability and Compatibility) Testing Types.
• Implemented teh Agile Testing methodology through teh Software Testing Life Cycle (STLC).
• Involved in teh Integration Testing, Functional Testing, Regression Testing, Black-Box Testing, White-Box Testing, and Basic Acceptance Testing
• Worked in Agile Methodology. Attended daily standup, scrum and user story review meetings and discussed teh issues related to functionality of test cases and defects.
• Executed Test Scripts using QTP
• Implemented and maintained automated scripts which involved Functional Regression, integration test cases using Selenium IDE.
• Performed Quality Assurance Testing and leading on variety of projects wif following tools: Visual Studio 2008, TFS.
• Gatheird specifications and business requirements prior to application testing.
• Prepared Test Plan & Test Cases and performed manual and automated testing.
• Experienced writing SW Test Cases
• Executed Smoke testing and Automated Regression testing using QTP Automation test scripts for all releases.
• Enhanced and modified QTP scripts using VB Scripting.
• Used MS OFFICE
• Developed test plans, detailed business cycle, and functional test cases
• Derived and developed Requirements, Functional, Regression Test Cases from Use Cases and Test Scenarios.
• Involved in development of use cases, Manual test protocols and Test cases
• Involved in back-end testing (Manual) for teh full functionality of Web Services
• Worked wif Loadrunner specific monitors like teh SQL database monitor, system monitors, and web/App
• Worked on HP Quality Center and updated defects status wif appropriate information. Test cases and Test plans are managed and controlled using HP Test Director. And also used HP Test Director to manage and track defects.
• Data Integrity testing on an Oracle Database to validate and test data using TOAD
• During execution phase smoke, functional, black box, End to End, navigational and regression tests are performed.
• Aided unit testing C# and VB.Net code.
• Performed Regression Testing, Positive Testing and Negative Testing for teh projects involved.
• Developed test cases using Perl scripting

Environment: Eclipse IDE, Test Director, SQL Server, Windows XP, Ms Project, MS Office tools, VB SCRIPT, Agile, MS OFFICE, Load Runner, Toad, WEB

Confidential, Charlotte, NC

Sr. QA Analyst

Responsibilities:

• Developed Test strategies and Test Cases by reviewing teh Software Business Requirements.
• Responsible for writing teh System Test Cases, and to map teh System Test Cases and Procedures to software requirements on Quality Center 10.0..
• Developed test scripts in VB script for Data Driven tests.
• Performed Manual Testing on teh application.
• Modified and executed teh XML messages through SOPUI and verified teh acnoledgment.
• Performed Functional testing, Integration testing, QTP Automated Regression testing and End to End testing.
• Documented Requirements and Issues in JIRA.
• Performed Smoke testing in Production environment when new code is released to Production.
• Reported and Tracked Defects using Quality Center.
• Used SOAPUI to test teh Create, Accept, Resolve, Close tickets etc functionality via Web services on teh COMMIT application.
• Documented Requirements and Issues in JIRA.
• Reported and tracked defects using Quality Center.
• Moderated Daily Defect Review meetings wif Development Team to review teh defects raised by QA team and status of teh existing / open defects.
• Generated scripts for Automated Testing using Win Runner and Quick Test Professional
• Actively involved in Scrum software methodology for teh project from requirements through delivery of teh project
• Prepared test data by writing SQL and extensively worked wif VB Scripting and Descriptive programming by using Quick Test Professional.
• Worked in cross-functional project teams that includes Development, Marketing, Usability, Software Quality Assurance, Customer Learning, and Support

Confidential, CT

Sr QA analyst

Responsibilities:

• Prepared Test plans and Test scripts as per teh business requirements
• Enhanced QTP scripts wif descriptive programming and involved in teh maintenance of teh scripts
• Actively participated in teh technical reviews and QA meetings wif teh project team
• Performed back end testing extensively for teh application.
• Created data driven test scripts to test teh application wif different sets of input data using QTP
• Created User defined functions to enhance to maintainability of teh test scripts and handled exceptions
• Performed database functionality tests and verified business logic implementation by constructing and executing various SQL statements
• Created framework for backend testing and created actions for scripts re usability
• Known Exceptions were handled in QTP using Recovery Scenario Manager.
• Used QTP Test Batch Runner for Automated Regression Testing
• Enhanced Quick Test Pro scripts wif programming by adding conditional statements, loops and comments to teh test & Recorded results and reported defects using teh mercury quality center to teh development team
• Conducted navigational testing for teh web links usingQuick TestPro to identify defects such as broken links, permanently moved pages
• Regression testing of teh various releases of teh application by executing teh baseline scripts identified functional errors and interacted wif developers to resolve technical issues..
• Validated end to end business processesinSIT & UAT
• Generated Test Data for system testing as per teh business specifications
• Associated wif multiple key projects in teh organization and gained recognition.

Environment: QTP 9.0, Quality center 9.0, .Net, windows, oracle 10 g, VB script, C, C++

Confidential, Chicago, IL

QA Analyst (Manual and Automation)

Responsibilities:

• Analyzed teh functional specifications (user stories) in Requirements Document.
• Performed manual testing for each system build and testing teh whole application manually before going for teh automated testing.
• Prepared test data by writing SQL and extensively worked wif VB Scripting and Descriptive programming by using Quick Test Professional.
• Wrote and executed SQL queries for teh validation of teh integrated data in teh database.
• Identified teh required functionality for automation testing in (QTP) and prepared automation test plan, test scenarios, test cases, test scripts and test responsibility matrices for teh application under test
• Automated test scenarios for regression testing using Quick Test professional and enhanced Test scripts using user defined functions in VB script.
• QTP - test, image, bitmap, table, XML, and database checkpoints. Data Driven testing (data from database and integrated data tables).Building object repositories.
• Some test data managed in Excel Sheets, developed scripts to read teh data from excel using data table’s concept and inserted teh data on front end based on requirements and functionality.
• Attended conference calls wif developers, business analysis team, technical architects to resolve teh defects and issues in functional requirements.

Environment: SQL, Quality Center, Load Runner, Quick Test Professional, Quality Center, Load Runner Quick Test Professional, VB Script, Quality Center, MS Excel, Web services