SUMMARY

• Seasoned Project/Test Manager and SCRUM Master, with extensive experience of over 13 years in the Software domain.
• Experienced managed ranging from SDLC to Agile, well versed with application of KANBAN, FDD, and KAIZAN concepts.
• As a SCRUM MASTER have mastery in detailing activities using burn - chart based on User stories pull in.
• Worked with market leading companies from diverse industries such as Banking, Insurance, Loans, Mining, Oil & Gas, Petroleum, Media, Automobile, Auto-Finance, Retail, Agriculture etc.
• Incorporated best practices based on ITIL V3 and Audits based on ISO 9001(Certified Auditor)
• Experienced in managing the delicate balance between Business, Implementation partners and vendors.
• Experienced in Risk Management and corrective improvements.
• Experienced in Tailoring response to RFQ’s, Preparation of SOW for large customer engagements
• As a project manager for QA, delivered effective Project plans, WBS structures, head Q-Gate’s, monitoring milestones, done effort estimation and delivery of scope within timelines.
• Managing escalations and providing mitigations to issues encountered.
• Driven Six Sigma projects increasing ROI and reducing costs by tailoring process improvements. (Green belt and Yellow belt)
• Inclined to think creatively and out of the box to come up with win-win solutions. Stepping back and thinking rationally.

TECHNICAL SKILLS

Project management: MS Projects, MS Excel, Concerto, MS Visio, Power Point and JIRA

SCRUM Tools: JIRA, MS Projects, Trello, Mingle

Database: SQL

Test Management: HP/Mercury ALM, JIRA, Quality Center & SAP Solution Manager

Cloud: Salesforce.com, SAP ERP, Success Factors & Ariba

Test Automation: Selenium, HP UFT/QTP, SAP TAO and CBTA

Programming: Java, Python, ABAP, Apex

Performance: JMeter, HP Load Runner, Performance center, Site scope Mobile iOS and Android

Database: MySQL, DB2

SAP: ERP (FI, CO, HR, PI, BI, EWM, CRM, SD, MM, PP) and Interfaces, SAP Ariba, SAP Hybris, SAP Successfactors

API: REST, SOAP

PROFESSIONAL EXPERIENCE

Confidential, Torrance, CA

SCRUM Master /Program QA Integration Lead

Responsibilities:

• Align the release timelines for 80+ applications and plan the integration test cycles:
• Isolated Integration testing i.e. 1 source system-1 target system testing among applications e which are ready with release (connectivity and data flow)
• System integration testing - Multiple applications based on Business process
• End to End Testing - Multiple applications based on full flow of Business process
• Test Architect for Automation suite: Manage and develop a test automation suite for regression of the applications, using HP UFT.
• Test data management for 80+ applications across the various integration test cycles:
• Planning the test data based on business processes and aligning current system dates (which vary from application to application)
• Ensuring data refresh, restore and backups are planned and executed across applications
• Ensuring fulfillment of data for the test cases
• Manage the mobile and web application testing between the customers and Toyota.
• Plan and coordinate the planning and execution discussions with Business leads, impacted application leads and testing leads
• Rollout the overall test plan and ensure it is reflected in the test management tool (HP ALM)
• Manage the daily scrum meetings for the integration tests planned daily.
• Engage with team members to identify potential blockers such as system maintenance, user authorizations, test data dependencies, cross application co-ordination and address the issues
• Plan and coordinate the planning and execution discussions with Business leads, impacted application leads and testing leads
• Organize the Defect triages as required and ensure stakeholders fix the defects as per program guidelines
• Plan the review meeting and retrospective meetings.

Confidential

QA Manager and SCRUM Master

Responsibilities:

• Prepare the Project plan, detailed, milestones, Q-gate, work breakdown structures.
• Manage the daily scrum meetings and deliver as SCRUM Master.
• Planning and tracking of deliverables and resourcing
• Data gathering, facilitation, and elicitation of critical information key for project success
• Interact with customers, both internal and external to gather project requirements and act as liaison to connect to stakeholders
• Work simultaneously on several projects with varied, multiple deliverables, team members and audiences requiring ongoing prioritization and relationship management
• Communicate job status information to all team members
• Promote smooth workflow and communication between departments
• Create and manage timelines for all projects
• Ensure workflow progresses efficiently and projects / staff are organized as priorities shift
• Help enhance and improve department processes
• Communicate consolidated project milestones and deliverables for readiness
• Generate detailed project status reporting (including critical path impact, dependencies, milestones, resources, cost, work breakdown structures, etc.)
• Work in a matrix environment across cross functional teams

Confidential

Program Test Manager and SCRUM Master

Responsibilities:

• Sap modules FIN, Custom dev for Insurance, HR (Successfactors)
• Design Test strategy and approach for unit test, system integration test and UAT
• Scoping and planning for Automation and Performance testing
• Run the daily scrum meetings
• Setting up of test management using HP Quality center and SAP test workbench
• Guidance to PMO office of Quality deliverables at each Q gate
• Remove impediments and plan for alternate solutions.
• Incident/Defect management and Issue resolution
• Act as Single point of contact for any testing and QA related topic on customer site.
• Drive the test cycles as per test plan for FIT, SIT and UAT.
• Report to the test results and updates to the task force meetings.
• Training the business user for the testing using the testing tools and defect reporting.
• Incident/Defect management and Issue resolution

Confidential

Test Architect

Responsibilities:

• Assessed current processes and tools by interviewing Business, Testing and Technology as a part of Test Strategy Assessment.
• Successfully rolled out the results of the test strategy assessment and provided the new roadmap for tools, outlined the recommendations for process improvements
• Implemented the recommendations in the customer landscape

Confidential

Performance Test Architect

Responsibilities:

• Responsible for Performance test strategy and delivery
• Interviewing the customer stakeholders like SAP BASIS, SAP Business and QA
• Present SAP Best practices in performance testing
• Sizing and performance benchmarking
• Recording and running performance test runs in trial and sized production load
• Generating multiple users and load peaks
• Troubleshooting the results and defect triages with SAP Basis
• Implementation of the recommendations in the customer landscape and performance tuning

Confidential

Test Manager

Responsibilities:

• Advised and build the Test Strategy for SAP FS-CD Implementation.
• The Customer was implementing the SAP FS-CD module and wanted to integrate this it’s with existing SAP and Non-SAP landscape.
• The Test strategy had to be created for the unit testing, Business process (string) testing, Scenario (Integration) Testing, Data conversion testing, Authorization/Security testing, User Acceptance testing (UAT) and Performance testing.

Confidential

Test Architect

Responsibilities:

• Responsible for Test Strategy Assessment
• Responsible for definition of Test Strategy for Applications, Processes, tools and methodology
• Rollout of SAP Test Strategy and rollout via Workshops
• BPCA setup
• Handling incidents and defects.
• Automation Guide
• Installation and training on HP tools
• Training and Handover.

Confidential

Test Architect

Responsibilities:

• Installation of automation tool SAP TAO
• Understanding the core business process of customer and scripting the same
• Running automated tests
• Training and enablement

Confidential

Test Lead

Responsibilities:

• Implement SAP Solution manager, Business process mapping in Solution Manager Blueprinting, Solution Documentation and integration with HP Quality center.
• Solution Manager: Map all business process in FI to Business Process repository
• Landscape documentation and mapping
• Solution documentation.
• Test management setup
• Integration of Solution manager with HP Quality center using Solution manager adaptor

Confidential

Test Manager and SCRUM Master

Responsibilities:

• Test strategy for iOS and Android, Test scope management, Test tool management and training, Test framework rollout, Set up test environment, Test reporting and Closure.
• Test Automation for developed iOS and Android Applications
• Chose the mobile automation and manual testing tool Perfecto after Proof of concept on: Espresso, Monkey Test, Appium, Test.io & Xamarin
• Co-ordination with Development team in Germany and Testing Deliverables team in Singapore
• Delivered on the Test strategy, Test scope management, Test tool management. Test reporting and Closure.
• Jira setup and use for defect tracking, creation of workflows.
• Co-ordination with Development team in India and Testing Deliverables team in Manila
• Ramp and Stabilization of test team.
• Headed the Incident/Defect Triage meetings with Interface partners and Business owners.
• Definitions, clarification and agreements of potentially different interpretation of terms.

Confidential

Test Architect

Responsibilities:

• Review of Testing Strategy and Approach
• Review of existing Test Management and Defect Management processes for Implementation/Roll-out projects
• Review of Functional Test Automation Strategy
• Review of Regression Testing Strategy and Test Assets Maintenance
• Review of Solution Documentation Best Practices
• Presentation of Findings and Recommendations

Confidential

Test Manager

Responsibilities:

• Review of Solution Documentation ARIS Modeling & Sync to Solution manager, Solution manager Business Blueprint, Innovation management projects, Review of Test Management, Review of Change request management, Application incident management.
• Design Test strategy and approach for unit test, system integration test and UAT
• Scoping and planning for Automation and Performance testing
• Setting up of test management using HP Quality center and SAP test workbench
• Guidance to PMO office of Quality deliverables at each Q gate
• Act as Single point of contact for any testing and QA related topic on customer site.
• Drive the test cycles as per test plan for FIT, SIT and UAT.
• Report to the test results and updates to the task force meetings.
• Training the business user for the testing using the testing tools and defect reporting.
• Defect management and Issue resolution

Confidential

ALM Consultant

Responsibilities:

• Implement SAP Solution manager, Business process mapping in Solution Manager Blueprinting, Solution Documentation.
• Solution Manager: Map all business process to Business Process repository.
• Map all business requirements for Testing.
• Design Test strategy and approach for unit test, system integration test and UAT
• Setting up of test management using HP Quality center and SAP test workbench
• Defect management and Issue resolution
• Landscape documentation and mapping.
• Solution documentation.

Confidential

Test Manager and SCRUM Master

Responsibilities:

• Test strategy, Test scope management, Test tool management and training, Test framework rollout, Set up test environment, Test reporting and Closure.
• Track the progress using burn-down charts
• Plan and run the daily SCRUM stand-up meetings
• Plan the review and retrospective meetings
• Co-ordination with Development team in Germany and Testing Deliverables team in Singapore
• Ramp and Stabilization of test team.
• Ensuring by driving and testing precisely capturing all the developments and scenarios into the test cases, and test case authoring.
• Tracing Requirements from Specification to Design to Development to Test phase
• Exchange of test progress, defect situation thoroughly involved in Verification and Validation phases.
• Remove impediments and help in cross functional information exchange.
• Single Point of Contact for testing.
• Expert in making Test Design Document to understand the business process flow as well as the full coverage of all the scenarios.
• Used while testing to ensure there is no leakage from testing side.
• Driving defect management using GTP-Test Plan management.

Confidential

Test Architect

Responsibilities:

• Responsible for Test Strategy Assessment
• Responsible for definition of Test Strategy for Applications, Processes, tools and methodology
• Rollout of SAP Test Strategy and rollout via Workshops
• BPCA and SAP TAO setup
• Ramp and Stabilization of test team.
• Headed the Defect Triage meetings with Interface partners and Business owners.
• Automation Guide
• Automation framework set up

Confidential

Test Lead

Responsibilities:

• Test lead for this project, my responsibility includes the verification and validation of the implemented scenarios.
• Drive Test execution for various test cycles & providing analysis to customer on the quality of implemented solution
• Ramp and Stabilization of test team.
• Ensuring by driving and testing precisely capturing all the developments and scenarios into the test cases, and test case authoring.
• Tracing Requirements from Specification to Design to Development to Test phase
• Single Point of Contact for the testing team in Publicis
• Drive continuous improvement of processes & methodologies
• Incident Defect Management

Confidential

Test Lead and SCRUM Master

Responsibilities:

• Plan and drive the daily SCRUM Meetings, Review meetings and Retrospective meetings.
• Work with cross team members for defect resolution and integration
• Track the progress of the sprint backlog using the burn down charts
• Manual and Automation testing of SAP Applications
• Plan to accommodate the handling of legal changes
• Lead the planning of Automated Regression test suites for every release
• Driving defect management
• Managing the Regression tests cycles for 5 releases in 3 different landscapes simultaneously. Involves planning, reporting, defect tracking and testing.
• Managing the resources, capacity planning according to LEAN methodology.
• Drive continuous improvement of processes & methodologies using SAP Sigma. (Green belt role).
• Drive Test execution for various test cycles & providing analysis to customer on the quality of implemented solution.