SUMMARY

• 7+ years of experience in software testing of Web services, Web based and Client / Server Applications
• Experienced in testing GUI, Database, POS and Web applications using the automated testing tools like HP Quicktest Professional, UFT, HP Quality Center and ALM
• Strong experience in Sanity testing, Feature testing, Functional testing, System testing, Compatibility testing, Regression Testing, User Acceptance Testing, Usability Testing for Android, iOS, Web based application
• Experience in testing the installation of applications on different Mobile operating systems
• Good understanding of working on the applications developed for touch screen phones
• Knowledge of remote testing using Perfecto Mobile and Emulators
• Strong data base experience in SQL Server 2008
• Worked in both Windows and Unix/Linux environment
• Good knowledge of ETL Backend Testing
• 1 year of experience in Web services API Testing using Soap UI and WCF Storm tool
• Proficient in development and implementation of Test Plans, Test Design, Test Cases
• Expertise in creating Test Strategy Document, Deployment Plan, Resource Plan, Cycle Summary /Closure Report and Estimation
• Work experience in Medical Healthcare, QSR and Retail industries
• Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product
• Experienced in establishing QA standards, processes and procedures. Worked in both Agile and Waterfall software development life cycles.
• Involved in Requirement Document review, Scrum Meetings and QA Status Meetings
• Excellent knowledge of defect tracking and management tools HP Quality Center, Clear Quest and JIRA
• Experience in using Microsoft Office Tools like MS Word, MS Excel (macro, pivots), MS Project and MS PowerPoint for Documentation, Reporting and Presentation

TECHNICAL SKILLS

Languages: VBScript, HTML, XML

Operating Systems: MS - Dos, Windows XP/7, UNIX

Databases: MS-Access, SQL Server 2005/2008/2012 , Oracle 10g

Database Tools: SQL Server management studio 2012, SQL Compare 10

Testing Tools: HP QuickTest Professional(UFT), SoapUI, WCFStorm

Test management tool: HP Quality Center, ALM, Bugzilla, Clear Quest, JIRA

Web Servers: Microsoft Internet Information Server (IIS)

Domain: Health Care, QSR, Retail

PROFESSIONAL EXPERIENCE

Confidential, Oakbrook, IL

QA Lead

Responsibilities:

• As onsite coordinator handling multiple testing projects and managing team of 15 resources
• Interaction and Status Reporting with stakeholders, business managers
• Leading Functional Testing, Smoke Testing, Regression Testing, Integration Testing, Web Services and UAT support test efforts
• Planned and reviewed the Test cases for Functionality, Performance and for the Mobile payment application
• Interaction and Status Reporting with stakeholders, business managers, users to understand and document business requirements and functional specifications
• Along with QA lead, also handling responsibility of Mobile Tester and responsible for Installation testing, Usability testing, Integration testing with Client-server and Web-based application on IOS and Android Operating system
• Good understanding of working on the applications developed for touch screen phones
• Tested integration between Mobile App, eCP and POS by validating API calls using SOAP UI and Advanced REST client (Google Chrome Plugin)
• Expertise in developing Test Estimations, Test Plans, Test Cases/Scenarios, Test Procedures, analyzing Test Results, Test documentation and Test Metrics
• Well experienced in software development life cycle and agile methodology including analysis, testing and implementation of software applications
• Project Planning and Estimation, Backlog Analysis to provide correct estimate and prioritize feature delivery
• Co-coordinating with offshore team members to manage work allocation and meeting daily targets
• Total management of Defect reporting and Test Execution status for all phases /cycles in testing
• Driving defect triage meetings, requirement review sessions with stakeholders, hosting Business walkthrough of test cases and application demo
• Analyze and publish test result by uploading them to the QA SharePoint portal
• Excellent communication skills including listening and observation, interviewing/questioning, meeting facilitation and writing skills
• Excellent analytical and problem-solving skills, planning and organizational skills and strong interpersonal skills
• Creating DSR, WSR & Test cycle summary report
• Involved in all value innovation activities and creating test closure report for each build

Environment: POS, IOS, Android Mobile Application, XML, JSON Windows system

Confidential, Oakbrook, IL

QA Lead

Responsibilities:

• Analysis of Requirement documents, Design documents & Business Rules for designing testing activities that typically involves Test procedures, write test case scenarios, review and verify quality standards
• Involved in Black Box, UAT, Regression, Usability and Exploratory Testing
• Responsible for Test planning, defining Test Strategy, Test Execution and preparation Testing Status Reports for Business Owners and PMs
• Used SOAPUI to test WSDL, JSON web-services
• Extensively used SQL queries to perform data integrity testing and for Back-End Database Validation
• Strong ability in developing advanced SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements including identifying the tables and columns from which data is extracted
• Used SQL Compare 10 tool to perform Database Migration Testing
• Retested the defects which appeared in UAT when the fix was redeployed back on the testing environment
• Used ALM and Bugzilla to report the bugs found during testing
• Provided assistance and mentoring support to the new Team members

Environment: Windows XP, XML, SVN Servers, SQL Server 2012, SQL Compare 10

Confidential

Business Analyst, QA Lead

Responsibilities:

• Analysis of Requirement documents, Design documents & Business Rules for designing testing activities that typically involves Test procedures, write test case scenarios, review and verify quality standards.
• Involved in Black Box, UAT, Regression and Usability Testing
• Responsible for Test planning, defining Test Strategy, Test Execution and preparation Testing Status Reports for Business Owners and PMs
• Created test and participated in execution for API testing (web UI, REST API)
• Installed, configured SOAP UI to test web services using WSDL file given by Development team
• Extensively used SQL queries to perform data integrity testing and for Back-End Database Validation
• Used Bugzilla to report the bugs found during testing

Environment: Windows XP, XML, SQL Server 2008, SOAPUI, WCFStorm

Confidential

Business Analyst, Senior Test Engineer

Responsibilities:

• Contributed in analysis of Business and functional requirements and proposing solution for functional changes
• Responsible for creating User Stories, Business Requirement documents and SRS documents
• Developed and maintaining testing artifacts like Test Plans, Summary Documents and storing testing evidence
• Performed Functional testing

Environment: Windows XP, Bugzilla, Lotus Notes 10, SVN

Confidential

Business Analyst, Test Engineer

Responsibilities:

• Participated in analysis of Business and functional requirements and captured functional requirements during Onsite term in Germany
• Responsible for creating User Stories, Business Requirement documents and SRS documents
• Functioned with Usability team for preparation of Wireframe for new application
• Design documents & Business Rules for designing testing activities that typically involves Test procedures, write test case scenarios, review and verify quality standards, Test Strategies, Test Plans and Test cases
• Involved in Black Box, Usability, Regression, UAT Testing
• Created Automation test scripts using HP QTP
• Performed basic security testing
• Responsible for communicating Defect Status Reports to business in project meetings
• Participated and Organized weekly meetings and walkthroughs to improve the testing efforts
• Used Bugzilla for defect tracking, process automation, and reporting and performed root cause analysis by analyzing data quality issues
• Retested the defects which appeared in UAT when the fix was redeployed back on the testing environment
• Used SVN server for source and version control

Environment: Windows XP, Bugzilla, SVN Server, SQL Server 2005

Confidential

Network QA Engineer

Responsibilities:

• Configured L3 Switch and DSLAM for Static IP Customers
• Provided backend Technical Support to Field Engineers
• Troubleshooting technical problems from the Network Operations Center
• Monitoring of DSLAM, L3 switches status and Broadband network traffic
• Validating the network problems, coordinate with Broadband Customer Care Department for technical issues from backend