SUMMARY

• Over 7 years of experience in Software Quality Assurance & Testing on diversified projects in Telecom, Media & Banking domain.
• Experience in Manual & Automation test case execution, defect tracking, test plan/test case creation and management, and requirements analysis.
• Extensive knowledge of SDLC (Software Development Life Cycle) and STLC methodologies.
• Experience in working with Windows, Client - Server, Web based as well as Mainframe related applications
• Experienced in developing Test Plans and Test Cases for different types of software testing.
• Hands on experience working with different modules of ALM/Quality Center such as Requirements, Release, Test Plan, Test Lab, Test Cycle, Defects and Dashboard.
• Experienced with domain such as Retail eCommerce, B2B, and B2C Websites testing projects.
• Experienced in various types of testing including Sanity Testing, Smoke Testing, Functionality Testing,, Unit Testing, Integrated Testing, System Testing, Positive and Negative Testing, Security Testing and Regression Testing of Stand alone, Web Based and Client-Server applications
• Performed Back End Testing by executing SQL queries.
• Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis
• Performed User Acceptance Testing (UAT) manually.
• Participated in design walkthroughs and verified QC Test Scripts and results.
• Experience in creating various types of reports during test execution process such as Test Execution Status/Summary.
• A team player with analytical, problem solving, presentation, and interpersonal skills with ability to manage, coordinate and work independently in a time sensitive environment.
• Excellent communication skills and a quick learner of new skills.

TECHNICAL SKILLS

Tools: Quick Test Pro 11.0, HP Quality Center 11.0, Oracle, and Toad, Load runner

Languages: SQL, VBScript, C, C++

Operating Systems: Windows 98/ NT / 2000/ 2003 /XP, UNIX, MS-DOS

Databases: MS SQL Server, Oracle 8/9i/10 g, MS Access.

Software Methodologies: Waterfall, V-Model, Agile, and Agile Scrum.

PROFESSIONAL EXPERIENCE

Confidential, FL

QA Analyst

Responsibilities:

• Expertise in Software Quality Assurance (QA).
• Created, Analyzed and executed system-testing requirements, developed Test cases and test matrix.
• Designing and developing various different scenarios and test cases by analyzing the business needs, user requirements and specifications.
• Created and maintained Test and Traceability matrix.
• Involved in Functional, Unit Testing, User Interface Testing, Regression testing.
• Use Quality Center 10.0asthe test repository for executingtest cases
• Reported and tracked defects using Quality Center.
• Set-up, co-ordinate & conduct system & UAT testing with Business Analysts and end-field users after the applications were all set
• Walk through meetingswith business analysts to resolve technical issues and meet client requirements.
• Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
• Utilized available resources to improve individual effectiveness and increase efficiencies in the QA process.
• Followed the PMO Methodology to emphasize on real time communication over written documentation.
• Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Analyzed Software and Business Requirements documents to get a better understanding of the system from both technical and business perspectives.
• Conducted Manual Testing and documentation in the initial phase of the project
• Understanding of Agile Software Development.
• Used MS Office products like Word, Excel, Power Point
• Conducted database testing by executing SQL queries to check data in database.
• Performed positive and negative test cases to test the response of the application under test by creating data driven tests
• Prepared Test cases using Excel.

Confidential, Chicago, IL

Quality Analyst

Responsibilities:

• Created test plans and wrote Manual test cases
• Followed the Agile Methodology to emphasize on real time communication over written documentation.
• Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
• Set-up, co-ordinate & conduct system & UAT testing with Business Analysts and end-field users after the applications were all set.
• Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Logged defects in UAT Environment.
• ExecuteFunctional testing,GUI testing,System Integration testing andRegression testing.
• Perform Functional testing of primary item and all the secondary items sold in the bundle to verify that the images, bundle description and product attributes are proper.
• Queried the database to cross-validatedataobtainedthrough the checkout process andthesystem displays order confirmation page.
• UseALMasthe test repositoryfor executingtest cases and reporting/tracking bugs.
• Walk through meetingswith business analysts to resolve technical issues and meet client requirements.
• Coordinated with the development team on a daily basis regarding the bugs and issues.
• Cross browser testingusing IE, Chrome,and Firefox.
• Utilized available resources to improve individual effectiveness and increase efficiencies in theQAprocess.
• Performed browser compatibility and configuration testing for various operating systems.
• Used Quality Center bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
• Performed manual testing to conduct backend testing using and SQL Queries
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Responsible for client interaction and reporting during UAT.
• Used Quality Center to report and track bugs and impediments.

Environment: Quality Center, Oracle, QTP, TOAD, Active Directory, MS Office (MS Excel, MS Word, MS PowerPoint), MS Project.

Confidential, Freeport, ME

Quality Analyst

Responsibilities:

• Tested application under the agile, scrum and sprint development and process.
• Created and published Mobile Test Strategy, Test Plan documents on SharePoint for project team members.
• Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
• Prepared accurate and detailed requirement specifications documents and functional specification documents for developing various mobileapps and for transferring the CRM project to the client’s internal IT team.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Participated in building the automation framework (keyword and hybrid) for regression test suites through BPT module of Quality Center
• Requested different versions of iOS and Android mobile devices
• Performed Ad-hoc testing, Integration testing, End-to-End testing, Function testing, System testing, User Acceptance testing (UAT), Black box testing on the application.
• Worked on iPhone, iPad and Android versions of the apps.
• Tested the UI of the end product on mobile, PC, tablets, Android and Apple platforms to ensure that language translation and currency conversions were displaying as required
• Used QTP in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Performed functional testing of individual modules of the Application on iPhone, iPad, Android.
• Performed Database testing using SQL queries
• Evaluated application testing results against ANSI standards and recorded the discrepancies using Quality Center to track, analyze and report on them.
• Conducted Bug Review meetings by reviewing and discussing all defects by their business severity and worked actively development and business team to perform the root cause analysis in order to find the resolution.

Environment: iOS, Android OS, BlackBerry OS, Perfecto mobile, iPhone, iPad, XML, JQuery, UNIX, PerlQuality Center, QTP, Java, J2EE, Rational Clear Quest, Oracle, TOAD, MS Office Suites, MS Project.

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Designing and developing various different scenarios and test cases by analyzing the business needs, user requirements and specifications.
• Involved in functional testing of mobile application on different platform ( iOS, BlackBerry)
• Involved in Web Based testing, system testing, integration testing, mobile application testing.
• Involved in performing shakeout and smoke testing of various builds in the test and UAT environments.
• Executed Test Cases to perform User Acceptance Testing
• Executed test scripts using manual testing methodology.
• Conducted Parameterization to data tables in QTP.
• Involved in GUI testing of mobile application
• Performed Mobile application testingfor devices like iPhone, iPad, Android, Blackberry, Samsung, and phones using Simulator”Device anywhere".
• Conducted Regression Testing, Retesting on each new build.
• Conducted heavy data-driven testing, functional and regression testing using QTP
• Performed Black Box testing, Security testing, and functionality testing.
• Backend testing of the data in My Sql database. Modifying the site contents and layouts using the Editor role.
• Created and maintained Test and Traceability matrix.
• Execute test scripts, co-ordinate & conduct system & UAT testing
• Manually tested modules for compliance with functionality requirements.
• Perform integration testing, acceptance testing and regression testing.
• Tracking of Xml logs
• Identified defects and interacted with developers to resolve issues
• Involved in API testing to validate the details (i.e., user account, destination number and other user information)
• Log and track the defects to closure in JIRA
• Prepared Test Log in excel for each new releases.

Environment: SQL, iPhone, Blackberry, Web application, Mobile OS (iOS, RIM), QTP, Quality center, Java, J2EE, PL/SQL, VB Script, Jira, CMS (oracle database), MS Office, Internet Explorer, Firefox, safari

Confidential, Little Rock, AR

QA Analyst

Responsibilities:

• Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.
• Provided test team status reports on weekly basis to the project manager.
• Involved in manual and automated testing.
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Executed the scenarios and analyzed the results through monitors and graphs.
• Entered bugs in HP Quality Center, verified bug fixes and performed end to end testing.
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues
• Tested SOA processesand methodologies used to deliver Customer order application, New Web Application and Finance application for quality standards interface to meet customer expectation.
• Used Quality Center bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.

Environment: Windows, QTP, Quality Center, C, C++, MQ .Net, XML, HTML, Java, Oracle, SQL/PL, Java Script, Perl, Browser Plug-in

Confidential

QA Analyst

Responsibilities:

• Involved in test plan preparation.
• Analyzed the business requirements and generated test scenarios based on the requirements.
• Developed Test cases based on Technical Specifications and Business Requirements.
• Used Quality Centre to write Test Cases.
• Prepared the Defect reports and interacted with developers for Debugging.
• Monitored Quality Center to close the bugs/cases as and when the developers fixed the bugs.
• Involved in Adhoc testing.
• Executed manually to check GUI and functional features of the Application.
• Used Bugzilla for defects reporting.
• Involved in business requirements, users requests and bug Scrubs meetings.
• Preparing Traceability matrices.
• Involved in User Acceptance Testing.

Environment: .Net, Mozilla, SQL SERVER, Web logic, Web Sphere, Windows 2000/2003/XP/7,HP QC