SUMMARY

• QA Lead Engineer wif nearly 7 years of experience in Software Testing in teh domains of Insurance, Healthcare, Banking, Retail and Telecom.
• Experience working in both manual and automation testing for web and Mobile applications.
• Experience in working in all phases of SDLC.
• Experience in various SDLC methodologies including Agile Scrum and Waterfall model.
• Experience in understanding teh end - end software architecture
• Experience in writing SQL queries for performing database testing.
• Experience in writing code in C and C++, .NET.
• Proficient knowledge of Software Development life Cycle (SDLC) and Software Testing Life Cycle.
• Extensive experience in validating teh Soap UI responses by editing teh XML in teh backend database to get teh expected result.
• Experience in using MTM in visual studio.
• Experience in mobile Testing using Charles proxy.
• To Manage and Track teh team members.
• Experience in testing sales force application.
• Experience in back-end web-service testing involving XML, SQL and system validation
• Expertise in Reliability Testing.
• Experience in using teh Java Script.
• Experience in using TFS in Visual Studio.
• Experience in mobile Testing using Charles proxy.
• Experience in working along wif teh Cross Functional teams.
• Extensive experience in automating SOA testing in both REST and SOAP Services.
• Experience in performance testing using teh Load Runner and also used Apache jmeter.
• Good experience in QTP/UFT - VB Script, Descriptive programming, developed reusable functional libraries which are used in different scripts. Good experience in handling custom objects, exception handling/Recovery Scenarios in QTP and also familiar wif String functions, Date functions, Math functions and other related QTP functions.
• Responsible for resting theMobile applications across various platforms Android, IOS and Windows.
• Developed test cases for Regression, and Data Driven tests using automated test tools. Working experience wif on site and off shore team based on teh schedules.
• Review teh documents both onsite and offshore.
• Experience using different Frameworks like Keyword and Data Driven frame works in QTP, and extensively worked on Scripting using Shared Object repository.
• Good Exposure in Requirements (both software & business) me.e., understanding and analyzing teh client requirements.
• Having work exposure wif both onshore and offshore teams.
• Experience in test tools like TFS, HP QC/ALM, JIRA, Bugzilla, HP QTP/UFT, VB Scripting, Web services testing using SOAP UI
• Expertise in Preparing Release Report, RTM, Test Plan, Test Scenarios, Design Test Strategy, Estimation, Test Execution and tracking teh end to end process till teh end of test life cycle.
• Performed End to End product management by maintaining teh quality of teh product.
• Involved in various types of testing phases like Functional, Sanity, Smoke, Database, System, System Integration, Comparison, Regression and UAT/Pre Production testing.
• Knowledge on teh Perl scripting.
• Mentoring teh new members and training them wif domain knowledge and software testing processes.
• Good team player wif excellent Analytical, Communication and Interpersonal skills.

TECHNICAL SKILLS

SW Methodologies: Waterfall, Iterative, Agile.

Testing Methodologies: Test Strategy, Test Plan, Test Case, Traceability Matrix, Test Report, Test Metrics, Test Management,PL/SQL, VB Script, MS Access

Testing Tools: HP Quick Test Professional (QTP) 10.0 and 11.52/UFT 12.0, HP Quality Center 8.0-11.0, Clear Quest, JIRA, Bugzilla, SOAP UI, Coded UI

Databases: Oracle8-11g, SQLServer 2008, MS Access 2003/2007

PROFESSIONAL EXPERIENCE

Confidential, WA

QA Lead

Responsibilities:

• Dealed wif both Functional testing and UI testing.
• Providing teh Inputs for making changes in teh application to make UI simple.
• Involved in writing and reviewing teh test cases of teh entire team.
• Involved in teh application improvements, defect Triage calls etc.
• Providing teh Test Estimates for teh complete team.
• Executed teh test cases using rally.
• Designed and executed QA plan for desktop and web applications
• Managed test efforts for any operations across production sites.
• Involved in teh testing wif teh emulators and troubleshoot teh problems.
• Extensive knowledge on mobile testing using Charles proxy.
• Tested in both web as well as teh mobile application.
• High level of web service testing to make sure services is working fine using teh SOAP UI.
• Expert in integrating Automation scripts on Continuous Integration tools Hudson/Jenkinsfor nightly batch run of teh Script.
• Testing voice quality and voice recognition functionality of IVR Systems
• Mainly involved in teh business meetings to provide some inputs for teh enhancements of teh application to make that simple and user friendly.
• Gained teh complete application knowledge such that after merging teh code need to do teh regression testing a part from regular testing.
• Evaluated teh quality of voice channel received in IVR systems.
• Testing behavior of IVR systems to assist callers
• Requirement analysis and impact analysis on existingMDMinterfaces.
• Responsible for Status reports for both offshore and On-site.
• APItestingwif good experience in core Java programming, TestNG, CI setup using Jenkins and Maven.
• Creating scripts using Perfecto Mobile's record and play features.
• Used Master Data Management (MDM) technology, tools to create and maintain consistent and accurate lists of Master.
• Performed speech quality analysis and speech path verification under teh guidelines of senior IVR tester.
• Experienced in usingAndroidSDKbundle, Test Flight, Xcode, XAP to Install/uninstall and DebuggingMobile Applications
• Experience in using teh appium along wif teh selenium.
• Involved in Service virtualization emulate teh behavior of specific components.
• Closely worked wif teh Devops team for teh issue wif teh application.
• Involved in teh Functional and Technical grooming sessions and provide teh inputs to give teh best output.
• Also responsible for transferring teh knowledge to teh offshore teams by conducting internal Grooming sessions.

Environment: Quality Centre, Rally, Chrome emulator, Appium, firebug, Windows 7, Microsoft Office, Charles Proxy, JIRA, Jenkins, Perfecto, SOAPUI

Confidential, Irvine, CA

QA Lead

Responsibilities:

• Mainly dealed wif teh functional Testing.
• Having extensive knowledge in complete POS system.
• Teh project is completely based on teh agile methodology.
• Having Extensive knowledge in using QC and Rally.
• Reviewed Test Cases and also involved in conducting Defect Triage calls.
• Preparing Test Scenarios based on RSM (Requirements Specification Matrix)
• Complete functionality of how teh real stores are working.
• Knowledge in Building teh POS and BOH when received teh new builds and troubleshooting teh issues.
• Also involved in teh project Talent Reef (E2E Paperless HR) is a project where teh hiring zone is complete online no paper work is involved.
• Worked on teh various devices and browsers to make teh functionality is working in all teh devices.
• Worked on teh application wif POC’s as well when user stories were not yet ready.

Environment: Quality Centre, Agile, Windows 7, Microsoft Office, FileZilla, Rally, Point of Sales (POS).

Confidential Washington, DC

QA Lead

Responsibilities:

• Involved in Functional Testing, Mainframe Testing, Application End to End Testing
• Responsible for creating Test Data, Test Scenarios and Control files.
• Attended code review meetings and ensure teh quality standards are met
• As a part of Testing, comparing teh rate factors between rate pages of specific State & testing them in Mainframes.
• Also involved in Data Driven Testing using MTM.
• Having Extensive knowledge in using JIRA.
• Used QTP in some modules which made teh working environment simpler.
• Having knowledge in performance testing in testing Confidential application in all phases.
• Worked on mobile applications on various devices like IOS, Android.
• Also worked for teh application in teh UNIX, LINUX environment.
• Having knowledge in Load Runner, Apache jmeter.
• Teh project is completely based on teh agile methodology.
• Worked on Sales Force application in Testing teh application as well involved in development.
• Mostly used Load Runner in all applications and in some phases used Apache jmeter.
• Having extensive knowledge in MTM and TFS for tracking teh bugs and automating test cases using teh .Net framework.
• Developed test cases for Regression, and Data Driven tests using automated test tools.
• Involved in teh Black Box testing and White Box testing and GreyBox testing.
• Attending Daily Defect Meeting and Onsite / Offshore Handoff Meeting.
• Updating teh rate factors from teh rate pages into Master Rating Calculator for rating teh premiums of policies created.
• Also involved wif teh other teams who work on pearl scripting basic knowledge on scripts how to read and modify them based on requirement.
• Having knowledge on quality management, labor management.
• Expertise in rating teh policy premiums through Rate Testing and Tiering Testing.
• Reviewing Expected Results from teh team which is created by applying teh Underwriting rules.
• Preparing Test Scenarios based on RSM (Requirements Specification Matrix)
• To Check teh Database values and Forms for teh functionalities in On-Base Quality.
• Updating teh Post Load Documentation and involved in Weekly Status Call Report Release Reports.
• Testing on functionalities like Create, Update, Retrieve, Search, Expire and Delete for both Individual and Business clients through using SOAP UI.
• Experience in Web Services API testing and also in UI testing wif Automation.
• Extensive knowledge on teh Postman used in some modules when required.
• Experience in using teh Groovy scripting.
• As a part of SOAP Testing, comparing teh data received from external systems wif teh data that has been requested which is in teh payloads format.
• Prepared Test Data Controls and Inputs using Coded UI Test Builder.
• Worked along wif team in creating Framework using C# and Visual Studio.
• Creation of data in teh Database using SOAP Payloads and also perform validation edits to avoid creation of bad data.
• Extracting teh data from Database, passing teh data to Request object.
• Validation of data in Database after creation of clients using SQL queries.
• Validating teh response object returned from SOAP Output response.
• Reviewing Expected Results from teh team which is created by applying teh Client interface validation rules.
• Good experience in QTP/UFT - VB Script, Descriptive programming, developed reusable functional libraries which are used in different scripts.
• Experience in using mobile automation tools such as Appium and made use of teh Appium inspector to identify teh elements.
• Used Java language and TestNG framework for scripting. Used Maven for building teh WebDriver project. Integrated wif Continuous Integration toolsJenkinsfor running test on nightly basis automatically.
• To Check teh Database values for teh functionalities after Adding or Updating and prior Retrieving/Locating by comparing them wif teh input data provided in Excel using Data driven methodology.
• Worked on teh BSS applications such as Billing, order management, customer relationship management.
• Also having experience using teh perfecto and use to troubleshoot them and connect teh devices to cloud.

Environment: Coded UI, Visual Studio, IBM DB2, Soap UI, Agile, Windows 7, Microsoft Office, Perfecto, Postman, MTM, TFS, Load Runner, Apache jmeter, Appium

Confidential, Richmond VA

QA Engineer

Responsibilities:

• Responsible for investigating high risk fraud activity, handling large caseloads, and using skip tracing; along wif multiple company databases, including internet sources to locate clients.
• Compiling statistical data of team member's metrics, utilizing MS Excel and presenting data to superiors.
• Managing associates and providing support; while being teh final one of two levels of executive call resolutions.
• Handledtestingof new systems being implemented, companywide; worked wif teh data programmers to report bugs and system errors, also de-escalated confrontational calls from upset/ irate customers.
• Experience in MisysLoanIQData model, Data mapping and configuringLoanIQApplication Servers and APIs.
• Experience in writing Loan IQ Inquiry API, Event Management scripts to view/update Loan data.
• LoanIQData Model as these reports provides data for Loan Ops to perform Loan Processing.
• Executed teh test cases in QC using HP Sprinter
• Executed browser compatibility test cases.
• Teh project is completely based on teh agile methodology.
• Manually Executed test plans and test cases to verify actual results against expected results
• Automated using teh QTP once after teh manual testing is done for Regression.
• Automated KnowX application using standalone QTP to validate 46 scenarios using only 4 scripts wif multiple conditions.
• Responsible for designing teh Test plan, Test Scenarios and test cases for teh new project Avenger and document teh same in teh Quality Center
• Used different Frameworks like Keyword and Data Driven frame works in QTP, and extensively worked on Scripting using Shared Object repository.

Environment: Quality Center/UFT, Windows XP 32 Bit Version, Java, SQL, Oracle 11g, MS Office 2007, Load Runner, QTP.

Confidential, Alpharetta GA

QA Engineer

Responsibilities:

• Developed teh Data Driven framework for both Functional and Regression testing.
• Responsible in creating, updating and maintaining teh Shared Object repositories in Visual Studio.
• Monitoring teh Scripts, functions and SQL, Object repositories versions in Visual Studio.
• Guide teh manual QA team to run teh scripts for new customer, loan and transactions data entry
• Developed test scripts for Data driven testing using parameterization in QTP by using Excel sheet for test data and Database Queries based on teh functionality.
• Extensively worked in VB scripting
• Developed reusable scripts which can be used in different scripts.
• Developed reusable SQL library files and called them from different scripts by passing teh variables
• Extensively worked in developing SQL queries using join statements and performed calculations to get different financial calculations.
• Used one of teh ETL tools Informatica for transforming teh data.
• ExecuteETLscripts as per teh design document.
• CreateETLbest practices and Developers guide
• Knowledge ofscriptingframeworks from scratch by using Key Object Driven Methodology and Page Object Driven Methodology.
• Teh project is completely based on teh agile methodology in some modules and in some modules it follows waterfall model depends on complexity.
• Extensive knowledge on thescriptinglanguage like JavaScript.
• Developed Driver scripts by calling different scripts and passing teh parameter values
• Validated teh financial calculations and logics in teh front end according to teh website functionality
• Worked closely wif teh migration, development, DW reporting teams to better understand
• Validated and updated teh scripts wif teh CRs in different versions of teh QFund releases
• Developed and maintained strong knowledge of business/products, systems, and quality assurance procedures and methodologies.
• Participated in developing test strategies, procedures and performed Risk Analysis.
• Involved in teh Black Box testing and White Box testing and GreyBox testing.
• Developed detailed test plans/matrices that satisfy all required project test conditions.
• Detected Defects, Communicated to teh developers and Tracking teh Defects using Test Manager.
• Executed teh efficient testing of new or enhanced systems to validate processing in accordance wif approved business specifications and test plans.
• Prepared Test Cases for functional and UAT testing
• Extracted data from various sources like Oracle, flat files and SQL Server
• Involved in testing teh data flow from flat file source to Staging SQL Servers to Data Warehouse Netezza
• Experience in using BugZilla to track teh bugs.
• Tested teh ETL flow and other ETL Processes (Data Warehouse Testing)
• Actively involved in functional, unit and integration testing in Waterfall methodology. Worked on QTP hybrid framework (Data Driven), identifying teh functional areas and created different functions to make teh scripts reusable in Quick Test Professional (QTP).
• Performed extensive Black-box testing. Designed Stored Procedures to extract and manipulate data from teh back end database using SQL Queries.
• Used Oracle SQL developer tools for Querying source Database.
• Performed extensive End-To-End testing and UAT of teh process by working in coordination wif teh TMAX Customers.

Environment: Microsoft Test Manager, QTP 11.0, Windows XP 32 Bit Version, Java, SQL, Oracle 11g, MS Office 2007, BugZilla.

Confidential, Chicago, IL

Manual Tester

Responsibilities:

• Developed test plans based on an understanding of teh business functionality and teh software testing methodology.
• Reviewed teh User Requirements Document and prepare teh detailed Test Plan and Test Criteria for teh testing effort using Quality Center.
• All teh issues that came up during teh testing process were tracked and logged as defects in HP QC.
• Used Quality Center for execution of manual test scripts.
• Conducted Multi-User, Smoke and System testing.
• Supported testing and development environments (me.e. backups, restores, version control of source, targets, and data), Liaison wif teh systems administrators.
• Performed Performance Testing to identify abnormalities in teh web application.
• Conducted Regression testing, Integration testing and User acceptance testing for various combinations using Manual and automated tools.
• Tested teh final application for Usability testing to verify whether all teh User Requirements were created to by teh application.
• Monitored teh defect tracking process using Clear Quest, trouble shooting and generating customized graphs and reports for teh client.
• Maintaining status reports and communicating wif teh Management regarding progress of work.
• After successful development and testing of teh product, participated in User Acceptance Testing, product release and deployment to end-user.

Environment: HP Quality center 9.0, Oracle,SQL, UNIX, XML, TOAD, .Net, Java Script, HTML, Oracle, SQL Server