SUMMARY

• Experienced Quality Assurance Analyst with 10 years of Industry experience with Certified Scrum Master.
• Proficient in BFSI business sectors and proficient in Gathering and analyzing testing requirements.
• Thorough knowledge of web applications such as CPI Loan Path, Salesforce CRM, Credit Platform part of loan origination, NESS, RAPID/CE part of risk/exposure, ACAPS/CUSTOM part of approvals, AFS Level III, AFS Paralender, AFS Servicing/Loan Admin part of loan booking, disbursements, payments and maintenance. Also have working knowledge of other applications such as Concierge, RUSA Eclipse and TIBCO.
• Primary deliverables includes involvement from requirements stages till production implementation, maintenance and post implementation support covering enhancements and change requests.
• Played a vital role in seamless migration of existing Siebel CRM to new Salesforce automation which had significant enhancements from old system and included state of the art features e.g mobile and outlook integration.
• Very strong in Manual Testing as well as Automation testing in different methodologies like Agile, Scrum, Waterfall etc… and worked extensively with tools such as Blueprint for requirements, use cases, test scenarios and test cases. Mercury Quality Center / HP ALM, Team Foundation Server (TFS), Test Manager for test management. Quick Test Professional (QTP) / Unified Functional testing (UFT), Selenium Webdriver for regression testing and SOAP UI for Web Services Testing/XML/WSDL validations, SQL for ETL/Data validations.
• Experience in all the phases of the Data warehouse life cycle involving Design, Development, Analysis and testing in the various areas of Data warehousing.
• Participated in vendor training for Blueprint. Also got vendor training for Credit Process Initiative (CPI) from III Pillar Systems and Service Management Application from Service Now
• Thorough knowledge of SDLC, QA Procedures, Standard Methods and Software Requirement Specifications. Designed Test Procedures, Test Plans, Test Cases, and performed Functional, Regression, Integration and Performance Testing.
• Well versed in providing project estimates or sizing and getting them delivered in estimated timelines.
• Worked extensively on Salesfoce CRM application and Commercial lending web application deals in loan operations workflow involves credit, NESS compliance, Document Management validations and also worked on host applications for commercial lending which involved JCL, COBOL, VSAM and DB2 using CICS. Legacy system for commercial lending is for back office users who deal in loan operations.
• Helped development team debug issues/Defects by accessing file aid and checking datasets/files and letting them know about mainframes program and XML having that issue. Validation of interface reports and inbound/outbound files also part of my deliverables. Reported online job abends and helped developers clearing abends during nightly batch jobs.
• Very strong in end to end banking process starting from front end URL based loan originations to downstream legacy system through middle tiers such as TIBCO, Websphere and MQ Servers etc.
• Play a vital role in migrating of existing Gallagher Basset (GB) Risx - FACS HP Tandem COBOL application to Comforte JPATH application and Risx-FACS.NET application to work on Modern Browsers and Tablet devices Angular JS.
• Preparation of various Metrics to track health of the project consistently. Work closely with development team, business team during project execution and with production support/assurance team post implementation to track production STRs and other change requests.
• Ability to work collaboratively with Business, Development and Production Support to best optimizes time and resources to improve end user experience and enhance customer delight.
• A motivating lead and excellent team player with very good inter-personal, analytical, communication and documentation skills. Always encourage team members to maintain a healthy work-life balance and get the best out of everyone.
• Arranging project status calls for optimizing communications in onsite-offshore model and sending MIS to senior management is also a part of daily activities.

TECHNICAL SKILLS

Operating Systems: Windows 95/98/00/NT/XP, MS-DOS and UNIX (HP-UX, Sun Solaris).

Tools: & Utilities: TFS, Microsoft Test Manager, Quality Center (QC) / ALM, UFT / QTP, Selenium Web Driver, JUNIT, JENKINS, TestNG, SOAP UI, TIBCO, Web sphere, Test Director, Abinitio, HP Tandem, TACL, CICS, COBOL, Teradata

Languages: C, C++, Java, Visual Basic (VB), SQL, JCL,COBOL

Databases: Oracle, MS SQL Server and MS Access, HP Tandem

GUI: VB,ASP

Web Related: XML,HTML,VB Script, JavaScript

Domain Knowledge: Banking, Insurance, Healthcare Pharmacy

PROFESSIONAL EXPERIENCE

Confidential, Itasca, IL

IT QA Lead

Tools: TFS & Test Manager UFT, JPATH, HP Tandem, SQL,AngularJS, VB.NET

Responsibilities:

• Worked as SIT lead/point of contact and help Product Owners & Scrum Masters seamlessly manage this project starting through requirements phase till project implementation.
• Gathered test plan inputs for base functionality offered by vendor managed product as well as all impacted downstream interfaces.
• Working closely with Scrum Masters to ensure risk mitigation and successful product validation/implementation.
• Involve in Sprint Planning meeting along with development teams for estimates using planning poker
• Developed Test Strategy, Test Plan and Test cases based on the Epics & user stories and maintaining the traceability matrix.
• Supporting team with test planning, scripts design/development, test execution and status reporting including defect management using TFS & Test Manager.
• Actively involved in System Testing, Acceptance Testing, and Regression testing.
• Performing Smoke test for every build / patch release.
• Involved in Preparation of Dress Rehearsal Test plan and testing.
• Attending Daily scrums to update status and roadblocks and ensuring road blocks are resolved.
• Ensuring Team Burndown chart is updated in TFS and Team’s work is updated on Scum Board on Daily Basis.
• Work closely with interface teams and corresponding Tandem development groups to make sure smooth execution of the project per identified milestones.
• Developing Automation scripts, Function libraries using GB framework & Guidelines from scratch of the project using HP UFT.
• Creating Macros using TACL (Tandem Advanced Command Language).
• Documented best practices during the planning & execution of the project like Creating Business and Generic functions to minimize the re-iteration of code work.
• Created and updated the Automation script as per changes with respect to the sprint releases
• Coded Database queries to verify the data loaded properly using SQL in validating the data in source, stage, persistent and Target systems.
• Involved in Mobile testing on physical devices, Emulator testing and cross browser testing using tools cross browser testing and Browser stack for the browser application.
• Arranging Defect Triage meetings with Developers, Product Owners and Scrum Masters to discuss the Defects.
• Research oriented approach to discover flaws in existing system or any new project and always open to suggestions by other teams and also providing them useful inputs part of value addition.
• Mobile testing on physical devices, Emulator testing and cross browser testing using tools cross browser testing and Browser stack for the browser application.

Confidential, Irving, TX

QA Lead / QA Analyst

Tools: QC, QTP, SOAP UI, Salesforce CRM, Siebel CRM, MS-ACCESS, SQL, XML, LoanPath, Abnitio, Unix.

Responsibilities:

• Worked as SIT lead/point of contact and help project manager/test manager seamlessly manage the project starting through requirements phase till project implementation.
• Involved in Analysis and Design meetings to ensure that assigned functionality meets the user requirements.
• Interacted with End Users, Business Analysts to understand the System requirements.
• Worked closely with developers to better understand the requirement specs with a view to improve quality of the application.
• Worked on writing Test Plan, Test Cases, Test Scripts and Test Matrix.
• Extensively involved in System testing, Regression testing, Integration testing.
• Integration with various systems such as CMOS, CHUB, Prospecting Database, Sapient, etc
• Involved in the End to end testing across the various Salesforce Releases like Winter, Spring and Summer Releases.
• Used HP Quality Center (QC) for Test Planning, Test design, Test execution, defect tracking and defect reporting.
• Converted manual test scripts to automated test scripts in HP Quick Test ProfessionalQTP, enhanced the scripts by adding user-defined functions.
• Automated test scenarios for GUI, Functionality, Integration, Database, Boundary, Security and Regression Testing using Quick Test Professional.
• Developed Automation scripts / functional libraries.
• TestedWebservices using SOAP UI and validating the outbound response with file-Aids.
• Coded SQL scripts/queries to verify the data loaded properly.
• Validating the Responses generated by TIBCO with LoanPath from end systems.
• Involved in the End to end testing across the various Salesforce Releases like Winter, Spring and Summer Releases.
• Handling the entire QC for the project to generate various reports and submitted to the business.
• Review of BRD/FRD/UC documents from time to time for change requests and also during raising a defect.
• Participate in the Status calls, Defect Triage and other calls based on the schedule.
• Performed Smoke testing for every Build / Patch release.
• Validating the LoanPath Banking scoring engine with Commercial & Consumer Credit reports and Outbound XML’s.
• Worked on various components like Partition, Transform, Database, XLM components, Excel components and Dataset Components.
• Developed transformation logic and business rules for ETL purpose.
• Run UNIX scripts to execute the AbInitio graphs and load the tables.
• Documented best practices during the planning & execution of the project like Creating Business and Generic functions to minimize the re-iteration of code work.
• Knowledge Transfer sessions conducted within the for the new hire resources to keep up to the expectations.

Confidential

QA Analyst

Tools: TestDirector, Manual Testing, MS office, Java

Responsibilities:

• Responsible for identifying High level test cases.
• Responsible for Preparing and executing Test Scripts.
• Responsible for Bug reporting and tracking in Test Director.
• Participated in team planning and preparing the schedules.
• Participated in status meetings with the team, developers to discuss open issues.